Shangri-La Colombo

Hotels
9.1
/10
Exceptional
441 reviews

What Guests Say About Their Stay

Aisalan

10.0
/ 10
Everything was great. Room service, staff and especially the breakfast buffet. I will definitely come back here.

martin

10.0
/ 10
pofessional all round service cleanliness have never stayed at a Shangri-la hotel before and was really impressed generally.with everything.

Sharlene

10.0
/ 10
To be in the position where your children become unwell overseas is extremely stressful, we were fortunate however to experience a service at Shangri-la Colombo that went above and beyond my expectations of any accomodation. A particular mention to the chefs- particularly the head chef who prepared special meals to accomodate my 2 year old sons recovery, the restaurant staff, the hotel staff who daily asked of my childrens wellbeing & empathising being parents themselves. The volume of housekeeping we required was WELL above our quota but not once was there a single comment. A particular mention of the restaurant manager (Maki); who on one occasion upon seeing my level of distress experiencing this kind of event while being away from home responded- "while you are away from home, separated from your own family- you become a part of ours here", numerous occasions during our stay you offered if we required "absolutely any assistance" possible to simply contact you, this individual is an absolute asset to Shangri-la chain, i can't emphasize that enough, he was incredibly helpful. I realise there is a certain level of expectation when staying at higher end accomodation, this experience excelled above and beyond. I would without hesitation recommend any family stay here, it's especially when the unexpected occurs travelling this kind of support exceeds any monetary considerations. Thank you Shangri-la Colombo!!! ❤️🇱🇰
In the Area
See Map
1 Galle Face, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 00200

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Shangri-La Colombo is a hotel is located at Gampaha Division. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Colombo

1 Galle Face, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 00200
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Discover More About Shangri-La Colombo

Location


Shangri-La Colombo is a hotel is located at Gampaha Division.

About Shangri-La Colombo

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Colombo exclusively for you.

Shangri-La Colombo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Colombo.

All facilities in Shangri-La Colombo

Others Shangri-La Colombo
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Spa
  • Garden
  • Shops
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Swimming pool
  • Rooftop terrace
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Shangri-La Colombo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Colombo
541
Number of floors in Shangri-La Colombo
27
Another facilities in Shangri-La Colombo
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Shangri-La Colombo

What are available facilities at Shangri-La Colombo?
There are top facilites at Shangri-La Colombo such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Colombo?
The standard check-in time at Shangri-La Colombo is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Shangri-La Colombo provide breakfast?
Yes, Shangri-La Colombo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Colombo?
Shangri-La Colombo is a 5.0-star hotel.
How many floors does Shangri-La Colombo have?
Shangri-La Colombo has 27 floors.
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More Reviews from Other Guests in Shangri-La Colombo

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (437)
9.2
Exceptional
From 437 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were kind. Hotel is typical corporate hotel
Mario
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

wonderful country with amazing people! Looking forward coming back again
Aisalan
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was great. Room service, staff and especially the breakfast buffet. I will definitely come back here.
Tyler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay, fantastic room, and outstanding staff.
Tyler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A+ experience, in particular the responsive and friendly staff.
martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

pofessional all round service cleanliness have never stayed at a Shangri-la hotel before and was really impressed generally.with everything.
Riaz
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room supposed to be Ocean view but it was partial ocean view! Check out and check in takes very long.
Haji
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The breakfast was just too good
James
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Sexy
Claire
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was perfect
Sharlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

To be in the position where your children become unwell overseas is extremely stressful, we were fortunate however to experience a service at Shangri-la Colombo that went above and beyond my expectations of any accomodation. A particular mention to the chefs- particularly the head chef who prepared special meals to accomodate my 2 year old sons recovery, the restaurant staff, the hotel staff who daily asked of my childrens wellbeing & empathising being parents themselves. The volume of housekeeping we required was WELL above our quota but not once was there a single comment. A particular mention of the restaurant manager (Maki); who on one occasion upon seeing my level of distress experiencing this kind of event while being away from home responded- "while you are away from home, separated from your own family- you become a part of ours here", numerous occasions during our stay you offered if we required "absolutely any assistance" possible to simply contact you, this individual is an absolute asset to Shangri-la chain, i can't emphasize that enough, he was incredibly helpful. I realise there is a certain level of expectation when staying at higher end accomodation, this experience excelled above and beyond. I would without hesitation recommend any family stay here, it's especially when the unexpected occurs travelling this kind of support exceeds any monetary considerations. Thank you Shangri-la Colombo!!! ❤️🇱🇰
Read More
Fateha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Such a great hotel, such great food and the service was excellent! Pasan was great providing us with copious chai, non stop requests and was great all round, Eranda was excellent too. I wish I remembered everyone’s name, but would recommend the stay for their service alone - couldn’t do enough for us. Hotel rooms were clean, would recommend their half board option (some of the best food we had in Sri Lanka) and great shower facility too.
Read More
Sanjeewa
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Confusing check in and somewhat indifferent check in staff
Janet
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was impeccable, staff was extremely friendly and the fact that it was connected to the mall was a major plus
Paul
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great room, amenities and lobby were fantastic.
andrew
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel in line with normal Shangri-La standards. Team here however was absolutely superb - helpful, friendly, great fun people. They made the stay particularly enjoyable. Breakfast is solid 5 star level with good, diverse buffet; the capital bar is wonderful, world standard. Food and beverage was strong throughout. Will stay here again.
Read More
HASSAN
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall, friendly, clean and modern
mallika
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great
Mudi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We recently had the pleasure of staying at Shangri-La Colombo from 14th to 19th October 2025, and I wanted to take a moment to express our heartfelt appreciation for the exceptional hospitality we experienced throughout our stay. While every member of the team was attentive, courteous, and welcoming, we would especially like to extend a special shout-out to Chef Dishan and Pradeep from the Central restaurant. Their genuine warmth, professionalism, and personal attention truly elevated our mornings. Each day, they went above and beyond to ensure our breakfast experience was not only delicious but also memorable. From remembering our preferences to greeting us with a smile and kind words, they made us feel right at home. It’s rare to come across such dedication and passion in hospitality, and we are incredibly grateful for the care and attention they showed us. Thanks to them, our mornings started on a high note, setting the tone for wonderful days in Colombo. We look forward to returning to Shangri-La Colombo in the future and hope to see these two outstanding team members again. Please pass on our sincere thanks and appreciation to Chef Dishan and Pradeep for making our stay so special.
Read More
SUMEDHA
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was clean comfortable and I kept oversleeping on the bed. Being right next One Galle Face helped provide a variety of shopping and culinary options. Hotel staff were very polite and helpful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shangri-La Colombo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (437)
9.2
Exceptional
From 437 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were kind. Hotel is typical corporate hotel
Mario
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

wonderful country with amazing people! Looking forward coming back again
Aisalan
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was great. Room service, staff and especially the breakfast buffet. I will definitely come back here.
Tyler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay, fantastic room, and outstanding staff.
Tyler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A+ experience, in particular the responsive and friendly staff.
martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

pofessional all round service cleanliness have never stayed at a Shangri-la hotel before and was really impressed generally.with everything.
Riaz
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room supposed to be Ocean view but it was partial ocean view! Check out and check in takes very long.
Haji
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The breakfast was just too good
James
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Sexy
Claire
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was perfect
Sharlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

To be in the position where your children become unwell overseas is extremely stressful, we were fortunate however to experience a service at Shangri-la Colombo that went above and beyond my expectations of any accomodation. A particular mention to the chefs- particularly the head chef who prepared special meals to accomodate my 2 year old sons recovery, the restaurant staff, the hotel staff who daily asked of my childrens wellbeing & empathising being parents themselves. The volume of housekeeping we required was WELL above our quota but not once was there a single comment. A particular mention of the restaurant manager (Maki); who on one occasion upon seeing my level of distress experiencing this kind of event while being away from home responded- "while you are away from home, separated from your own family- you become a part of ours here", numerous occasions during our stay you offered if we required "absolutely any assistance" possible to simply contact you, this individual is an absolute asset to Shangri-la chain, i can't emphasize that enough, he was incredibly helpful. I realise there is a certain level of expectation when staying at higher end accomodation, this experience excelled above and beyond. I would without hesitation recommend any family stay here, it's especially when the unexpected occurs travelling this kind of support exceeds any monetary considerations. Thank you Shangri-la Colombo!!! ❤️🇱🇰
Read More
Fateha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Such a great hotel, such great food and the service was excellent! Pasan was great providing us with copious chai, non stop requests and was great all round, Eranda was excellent too. I wish I remembered everyone’s name, but would recommend the stay for their service alone - couldn’t do enough for us. Hotel rooms were clean, would recommend their half board option (some of the best food we had in Sri Lanka) and great shower facility too.
Read More
Sanjeewa
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Confusing check in and somewhat indifferent check in staff
Janet
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was impeccable, staff was extremely friendly and the fact that it was connected to the mall was a major plus
Paul
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great room, amenities and lobby were fantastic.
andrew
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel in line with normal Shangri-La standards. Team here however was absolutely superb - helpful, friendly, great fun people. They made the stay particularly enjoyable. Breakfast is solid 5 star level with good, diverse buffet; the capital bar is wonderful, world standard. Food and beverage was strong throughout. Will stay here again.
Read More
HASSAN
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall, friendly, clean and modern
mallika
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great
Mudi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We recently had the pleasure of staying at Shangri-La Colombo from 14th to 19th October 2025, and I wanted to take a moment to express our heartfelt appreciation for the exceptional hospitality we experienced throughout our stay. While every member of the team was attentive, courteous, and welcoming, we would especially like to extend a special shout-out to Chef Dishan and Pradeep from the Central restaurant. Their genuine warmth, professionalism, and personal attention truly elevated our mornings. Each day, they went above and beyond to ensure our breakfast experience was not only delicious but also memorable. From remembering our preferences to greeting us with a smile and kind words, they made us feel right at home. It’s rare to come across such dedication and passion in hospitality, and we are incredibly grateful for the care and attention they showed us. Thanks to them, our mornings started on a high note, setting the tone for wonderful days in Colombo. We look forward to returning to Shangri-La Colombo in the future and hope to see these two outstanding team members again. Please pass on our sincere thanks and appreciation to Chef Dishan and Pradeep for making our stay so special.
Read More
SUMEDHA
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was clean comfortable and I kept oversleeping on the bed. Being right next One Galle Face helped provide a variety of shopping and culinary options. Hotel staff were very polite and helpful.
Number of reviews per page
20
40