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Shangri-La Colombo
Hotels
9.2
/10
Exceptional
400 reviews
What Guests Say About Their Stay
Eshwer
10.0
/ 10
What truly sets this hotel apart is the exceptional staff. The team at the central restaurant was absolutely brilliant — attentive, friendly, and incredibly professional, making every meal a memorable experience. Equally impressive were the concierge staff, who went above and beyond to ensure our stay was seamless and enjoyable. Their knowledge, warmth, and dedication to service made a lasting impression. A truly outstanding experience thanks to the people who work there.
Malka
10.0
/ 10
Pure luxury and it was fantastic! We were upgraded to an apartment and it was so fabulous! Excellent attention to detail and a staff who went out of their way to make sure we were comfortable. Only regret is that we weren't able to stay longer. But we will come back!
Mathumitha
10.0
/ 10
It was the perfect way to end off our vacation in Colombo. The location was great since it was connected to the mall and the service was impeccable.
In the Area
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1 Galle Face, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 00200
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Shangri-La Colombo
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What's around Shangri-La Colombo
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1 Galle Face, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 00200
Discover More About Shangri-La Colombo
Location
Shangri-La Colombo is a hotel in a good neighborhood, which is located at Gampaha Division.
About Shangri-La Colombo
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shangri-La Colombo exclusively for you.
Shangri-La Colombo is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Shangri-La Colombo.
All facilities in Shangri-La Colombo
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Beach umbrella
- Hot tub
- Outdoor pool
- Spa
- Garden
- Shops
- Sauna
- Steam room
- Pool sun loungers
General
- Swimming pool
- Rooftop terrace
- Banquet
- Ballroom
- Parking
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Breakfast
- Snack bar
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Transportation
- Valet parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Shangri-La Colombo
Important Note
- Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
- Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shangri-La Colombo | 541 |
Number of floors in Shangri-La Colombo | 27 |
Another facilities in Shangri-La Colombo | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked question in Shangri-La Colombo
What are available facilities at Shangri-La Colombo?
There are top facilites at Shangri-La Colombo such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Colombo?
The standard check-in time at Shangri-La Colombo is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri-La Colombo provide breakfast?
Yes, Shangri-La Colombo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Shangri-La Colombo
Traveloka (4)
Other sources (400)
9.2
Exceptional
From 400 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.2
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Traveler Reviews Shangri-La Colombo
Number of reviews per page
20
40
Top reviews
Eshwer
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
What truly sets this hotel apart is the exceptional staff. The team at the central restaurant was absolutely brilliant — attentive, friendly, and incredibly professional, making every meal a memorable experience. Equally impressive were the concierge staff, who went above and beyond to ensure our stay was seamless and enjoyable. Their knowledge, warmth, and dedication to service made a lasting impression. A truly outstanding experience thanks to the people who work there.
Read More
Tania
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Facilities of the property and ambience was great. Rooms were clean and turned down service daily which was excellent stuff for very friendly and helpful. Unfortunately not many authentic Sri Lankan dishes in the flavour was lacking by saying that there was loads of dishes and condiments mainly orientated to its Indian food. overall experience was good.
Read More
Anita
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff were very friendly and accommodating
Harpreet
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff and facilities were amazing. Wouldnt stay anywhere else in Colombo
Mehdi
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Best in colombo
Mehdi
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Best in Colombo
Akhila
Business and Leisure Family
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Don’t feel like five star hotel and some staffs are racist
Naresh
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Probably the best in Srilanka
Malka
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Pure luxury and it was fantastic! We were upgraded to an apartment and it was so fabulous! Excellent attention to detail and a staff who went out of their way to make sure we were comfortable. Only regret is that we weren't able to stay longer. But we will come back!
Selvarajan
Leisure
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Had a good stay, the reviews had conditioned us to expect more but we realize that reviews are personal.
Khan
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great breakfast and right near the mall. Rooms were of decent size but you could hear the music from downstairs when you are in the lower floors. I had issues getting an uber from the front entrance, as there is a lot of security. The sites are a bit away from the hotel but I knew beforehand. The area around the hotel can get busy due to the mall and the sea area in front of it.
Read More
Mathumitha
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
It was the perfect way to end off our vacation in Colombo. The location was great since it was connected to the mall and the service was impeccable.
Yildiz
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Hospitality was top notch. They attended our needs before even we mentioned it.
Deshani was amazing.
DHIRESH
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Wonderful hotel with great service and restaurants and attention to detail. Staff go beyond to make you feel welcome!
Sriyan
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The propert awesome, food to die for, sumptuous clean fresh and it was a culinary delight. Now the service was out of this world. Courteous, professional and respectful and indiscriminate. Met the general manager in the lobby helping out with his staff which defines the caliber of service displayed by his fellow workers. Harts off to the the staff
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FRANCIS
Friends and Family
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
All the staff was excellent, very courteous and efficient. Dinesh helped us with a speedy checkout.
Sarit
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The staff was super helpful and the the whole process was very seemless from airport transfers to check in in our room and then very easy check out.
Sharon
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The Shangri-La is a beautiful hotel and a happy place to be in. The service at the Lounge bar was somewhat slow but the staff were always courteous and kind.
Overall, it is a super hotel, and I will definitely come back again.
Dmitry
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very nice location everyone is very friendly
Hassan Meralli
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Nice property
Luxurious
Breakfast is big
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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