Shangri-La Colombo

Hotels
9.3
/10
Exceptional
622 reviews

What Guests Say About Their Stay

Philip

10.0
/ 10
A beautiful hotel in every respect. Excellent location, lovely room, great amenities, very good food, and a beautiful pool. The staff were wonderful throughout our stay.

mukesh

10.0
/ 10
Lovely hotel, welcoming and extremely helpful staff, room cleaned well daily, water bottles also replaced daily. Great facilities i.e. gym, spa, pool, range of dining options. Easy access to mall. Would recommend and return in a heartbeat. Huge thanks to Kawisha and the team for making my wife’s birthday memorable.

Renee

10.0
/ 10
Fabulous hotel. Beautiful, clean and great staff Buffet breakfast is extraordinary, lots of choice, tasty and great staff. Highly,highly recommend!
In the Area
See Map
1 Galle Face, Gampaha, Western, Sri Lanka, 00200

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Shangri-La Colombo is a hotel is located at Gampaha. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Colombo

1 Galle Face, Gampaha, Western, Sri Lanka, 00200
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Lobby Shangri-La Colombo
Exterior 2 Shangri-La Colombo

Discover More About Shangri-La Colombo

Location


Shangri-La Colombo is a hotel is located at Gampaha.

About Shangri-La Colombo

From business event to corporate gathering, Shangri-La Colombo provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at Shangri-La Colombo will surely spoil you for numerous shopping centers nearby.

Shangri-La Colombo is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Shangri-La Colombo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Colombo.

All facilities in Shangri-La Colombo

Bar, Cafe and Lounge Shangri-La Colombo
Bar, Cafe and Lounge
Entertainment Facility Shangri-La Colombo
Entertainment Facility
Fitness Center Shangri-La Colombo
Fitness Center
Functional Hall Shangri-La Colombo
Functional Hall
Common Space Shangri-La Colombo
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • Spa
  • Garden
  • Shops
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Swimming pool
  • Rooftop terrace
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Shangri-La Colombo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Colombo
541
Number of floors in Shangri-La Colombo
27
Another facilities in Shangri-La Colombo
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Shangri-La Colombo

What are available facilities at Shangri-La Colombo?
There are top facilites at Shangri-La Colombo such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Colombo?
The standard check-in time at Shangri-La Colombo is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Shangri-La Colombo provide breakfast?
Yes, Shangri-La Colombo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Shangri-La Colombo have?
Shangri-La Colombo is a 5.0-star hotel.
How many floors does Shangri-La Colombo have?
Shangri-La Colombo has 27 floors.
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More Reviews from Other Guests in Shangri-La Colombo

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (618)
9.4
Exceptional
From 618 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A beautiful hotel in every respect. Excellent location, lovely room, great amenities, very good food, and a beautiful pool. The staff were wonderful throughout our stay.
Muhammad
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Mercedes
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mixed experience. The room was a good size, the pool area was pleasant and never felt overcrowded, and the gym was modern and well equipped. Breakfast also offered a wide choice, and staff throughout the hotel were generally polite and welcoming. What let it down was the overall standard of service. Check-in felt unpolished and slightly disjointed — we weren’t given basic practical information such as breakfast times, where breakfast was served, or the opening hours for the pool and gym. The breakfast room was very busy and we had to find a table ourselves, which felt out of step with what you would expect from a hotel at this level. The bedroom itself had a noticeable stale smell that was difficult to shift given the windows cannot be opened. We also experienced intermittent issues with the Wi-Fi, which was frustrating. So overall, disappointing, particularly compared to other Shangri-la hotels. What I would say was that we provided this feeeback directly to the hotel and the GM personally acknowledged the issues which was appreciated from a customer service perspective.
Read More
mukesh
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel, welcoming and extremely helpful staff, room cleaned well daily, water bottles also replaced daily. Great facilities i.e. gym, spa, pool, range of dining options. Easy access to mall. Would recommend and return in a heartbeat. Huge thanks to Kawisha and the team for making my wife’s birthday memorable.
Renate
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Could have a full mini bar and newer rooms
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fabulous hotel. Beautiful, clean and great staff Buffet breakfast is extraordinary, lots of choice, tasty and great staff. Highly,highly recommend!
Alastair
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We can thoroughly recommend this hotel. Nothing was too much for the staff and we were made to feel very much at home. The attached shopping Mall is a big bonus.
Anissa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was beautiful and spotless, the food was divine, and all of the public spaces (restaurants, gym, pool, etc) were stunning and exceptionally well-maintained. These things we anticipated — the level of attention that every staff member paid to all guests went beyond any expectation we could have had. Thank you especially to Bevan at check-in!
Read More
Colin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel , superb location near beach and shopping mall next door . Staff were helpful and courteous
Marlo
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

View and food
Ubin
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Had a wonderful stay… A+ experience and highly recommended
Michelle
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing. Great staff, location and restaurants. Breakfast was the best I’ve ever experienced. Also connected to a lovely mall.
Kee Beng
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Probably, if not the best hotel in Colombo. I was assigned to a room that faces the sea as well as Biera Lake. The hotel, which is also accessible through one of the largest mall is a huge bonus. This gives plenty of options for food. The breakfast at the hotel was amazing. Certainly will return if I’m headed back to Colombo.
Read More
Ishai
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall a great experience in a true 5 star. Everything is nice, modern, well maintained, with nice and helpful service. Pool is great and calm, spa is beautiful and professional, restaurants are very good. Breakfast is rich. In short, recommended.
mazen
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything is great from the staff, to the room, to the amenities and location.
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful hotel, good location, great staff, nice dinning options
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful property. Amazing breakfast buffet. Attentive staff.
Marnie
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
Read More
MARC
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All of the above
Angela
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Beautiful hotel, gorgeous rooms and helpful staff, would highly recommend
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shangri-La Colombo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (618)
9.4
Exceptional
From 618 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A beautiful hotel in every respect. Excellent location, lovely room, great amenities, very good food, and a beautiful pool. The staff were wonderful throughout our stay.
Muhammad
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Mercedes
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mixed experience. The room was a good size, the pool area was pleasant and never felt overcrowded, and the gym was modern and well equipped. Breakfast also offered a wide choice, and staff throughout the hotel were generally polite and welcoming. What let it down was the overall standard of service. Check-in felt unpolished and slightly disjointed — we weren’t given basic practical information such as breakfast times, where breakfast was served, or the opening hours for the pool and gym. The breakfast room was very busy and we had to find a table ourselves, which felt out of step with what you would expect from a hotel at this level. The bedroom itself had a noticeable stale smell that was difficult to shift given the windows cannot be opened. We also experienced intermittent issues with the Wi-Fi, which was frustrating. So overall, disappointing, particularly compared to other Shangri-la hotels. What I would say was that we provided this feeeback directly to the hotel and the GM personally acknowledged the issues which was appreciated from a customer service perspective.
Read More
mukesh
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel, welcoming and extremely helpful staff, room cleaned well daily, water bottles also replaced daily. Great facilities i.e. gym, spa, pool, range of dining options. Easy access to mall. Would recommend and return in a heartbeat. Huge thanks to Kawisha and the team for making my wife’s birthday memorable.
Renate
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Could have a full mini bar and newer rooms
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fabulous hotel. Beautiful, clean and great staff Buffet breakfast is extraordinary, lots of choice, tasty and great staff. Highly,highly recommend!
Alastair
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We can thoroughly recommend this hotel. Nothing was too much for the staff and we were made to feel very much at home. The attached shopping Mall is a big bonus.
Anissa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was beautiful and spotless, the food was divine, and all of the public spaces (restaurants, gym, pool, etc) were stunning and exceptionally well-maintained. These things we anticipated — the level of attention that every staff member paid to all guests went beyond any expectation we could have had. Thank you especially to Bevan at check-in!
Read More
Colin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel , superb location near beach and shopping mall next door . Staff were helpful and courteous
Marlo
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

View and food
Ubin
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Had a wonderful stay… A+ experience and highly recommended
Michelle
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing. Great staff, location and restaurants. Breakfast was the best I’ve ever experienced. Also connected to a lovely mall.
Kee Beng
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Probably, if not the best hotel in Colombo. I was assigned to a room that faces the sea as well as Biera Lake. The hotel, which is also accessible through one of the largest mall is a huge bonus. This gives plenty of options for food. The breakfast at the hotel was amazing. Certainly will return if I’m headed back to Colombo.
Read More
Ishai
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall a great experience in a true 5 star. Everything is nice, modern, well maintained, with nice and helpful service. Pool is great and calm, spa is beautiful and professional, restaurants are very good. Breakfast is rich. In short, recommended.
mazen
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything is great from the staff, to the room, to the amenities and location.
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful hotel, good location, great staff, nice dinning options
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful property. Amazing breakfast buffet. Attentive staff.
Marnie
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff were fabulous, super helpful. Room was beautiful and pool area was great with a big enough pool to actually do some laps. Breakfast was really great, plenty of options for everyone and really good food. Only think I would say, I had sea view room on 18th floor, there was music event on the beach both nights so was very loud in room which meant I couldn't get a good sleep. If I stayed again I would go for a lake view room as this would likely be quieter, for the amount of time you actually spend looking out the window at the sea.... better to get a quiet sleep. The hotel has direct access to the Galle Face Mall which is handy. Note that the ATM in Mall doesn't always work and the hotel doesn't have one. The hotel seems to have a lot of events and the Tiki Bar on the roof was closed for private event when I was there which was a shame. I really loved this hotel though and would stay there again.
Read More
MARC
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All of the above
Angela
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Beautiful hotel, gorgeous rooms and helpful staff, would highly recommend
Number of reviews per page
20
40