The Ritz-Carlton, Chengdu

Hotels
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9.5
/10
Exceptional
455 reviews

What Guests Say About Their Stay

Carol

10.0
/ 10
I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.

Jesse

10.0
/ 10
Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience

Ryland

10.0
/ 10
Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
In the Area
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269 Shuncheng Ave, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Ritz-Carlton, Chengdu is located in area / city Jinjiang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Chengdu

269 Shuncheng Ave, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017
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Lobby The Ritz-Carlton, Chengdu
Lobby 2 The Ritz-Carlton, Chengdu

Discover More About The Ritz-Carlton, Chengdu

Location


The Ritz-Carlton, Chengdu is located in area / city Jinjiang.

About The Ritz-Carlton, Chengdu

From business event to corporate gathering, The Ritz-Carlton, Chengdu provides complete services and facilities that you and your colleagues need.

The Ritz-Carlton, Chengdu is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Ritz-Carlton, Chengdu is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Ritz-Carlton, Chengdu.

All facilities in The Ritz-Carlton, Chengdu

Bar, Cafe and Lounge The Ritz-Carlton, Chengdu
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, Chengdu
Swimming Pool
Entertainment Facility The Ritz-Carlton, Chengdu
Entertainment Facility
Fitness Center The Ritz-Carlton, Chengdu
Fitness Center
Functional Hall The Ritz-Carlton, Chengdu
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Spa
  • Fitness center
  • Sauna
  • Steam room

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Transportation

  • Garage
  • Limo or town car service

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Chengdu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CNY 258 to 258 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly, Parking height restrictions apply, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Chengdu
350
Number of floors in The Ritz-Carlton, Chengdu
41
Another facilities in The Ritz-Carlton, Chengdu
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The Ritz-Carlton, Chengdu

What are available facilities at The Ritz-Carlton, Chengdu?
There are top facilites at The Ritz-Carlton, Chengdu such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Chengdu?
The standard check-in time at The Ritz-Carlton, Chengdu is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Chengdu provide breakfast?
Yes, The Ritz-Carlton, Chengdu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, Chengdu?
The Ritz-Carlton, Chengdu is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Chengdu have?
The Ritz-Carlton, Chengdu has 41 floors.
See All

More Reviews from Other Guests in The Ritz-Carlton, Chengdu

9.6
Exceptional
From 450 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
Veronica
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Still a Ritz Carlton with the inherent great service, but the hotel can use a bit of an update. King bed are rather queen!! Luca was a of great service and helpful
Heather M
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is pretty, overall, but I expected a higher level of service based on the name. The carpet in my room was extremely stained (I even turned off the lights to make sure it wasn't just shadows). And I became extremely sick after eating breakfast (and my dinner the night prior was hotel room service so if it wasn't due to breakfast, it was still definitely due to food prepared by the hotel).
Read More
RONG
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Stay. Highly recommended.
Carol
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
SHU YAN
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and nice staff
Jesse
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Ryland
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Lena
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very attentive staff
DEANMARTYN
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Evan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was wonderful
Evan
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful staff, clean hotel and great amenities
Pow
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Rosanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Read More
Tong
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

All good
Minghui
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Rich
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great service!
Dawei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

First class management.
Margarethe
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Read More
David
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Ritz-Carlton, Chengdu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
9.6
Exceptional
From 450 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
Veronica
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Still a Ritz Carlton with the inherent great service, but the hotel can use a bit of an update. King bed are rather queen!! Luca was a of great service and helpful
Heather M
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is pretty, overall, but I expected a higher level of service based on the name. The carpet in my room was extremely stained (I even turned off the lights to make sure it wasn't just shadows). And I became extremely sick after eating breakfast (and my dinner the night prior was hotel room service so if it wasn't due to breakfast, it was still definitely due to food prepared by the hotel).
Read More
RONG
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Stay. Highly recommended.
Carol
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
SHU YAN
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and nice staff
Jesse
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Ryland
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Lena
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very attentive staff
DEANMARTYN
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Evan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was wonderful
Evan
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful staff, clean hotel and great amenities
Pow
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Rosanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Read More
Tong
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

All good
Minghui
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Rich
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great service!
Dawei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

First class management.
Margarethe
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Read More
David
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Number of reviews per page
20
40