The Grand, York

Hotels
Finding rooms for you...
9.5
/10
Exceptional
1,164 reviews

What Guests Say About Their Stay

KEITH

10.0
/ 10
Although I had apparently booked a standard room it was presented in a very high specification and was more spacious than its m2 rating would suggest. Staff were polished and highly professional at all levels. I knew the breakfast was highly rated but that was exceeded and the venue inspiring.

Margarita

10.0
/ 10
Beautiful rooms! Staff was amazing, breakfast buffet exceptional. Best location in town!

Robert

10.0
/ 10
A very clean, well maintained hotel. The room was surprisingly large compared to other hotels I have stayed at in Europe. Everything in the room was spotless and very comfortable. It’s a great location and valet parking makes checking in very easy and convenient. I would recommend The Grand York and would stay again
In the Area
See Map
Station Rise, York, England, YO1 6GD

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Grand, York is a good choice when you are visiting York. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Grand, York

Station Rise, York, England, YO1 6GD
Discover More Places
Lobby The Grand, York
Lobby 2 The Grand, York

Discover More About The Grand, York

General


Near York City Walls

Location


A stay at The Grand, York places you in the heart of York, within a 10-minute walk of York Minster and York City Walls. This luxury hotel is 0.5 mi (0.8 km) from Shambles and 1.4 mi (2.3 km) from York Racecourse.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Yorkshire Museum Gardens - 0.4 km / 0.3 mi
York Central Library - 0.4 km / 0.3 mi
Micklegate Bar - 0.4 km / 0.3 mi
Hospitium - 0.5 km / 0.3 mi
Yorkshire Museum - 0.5 km / 0.3 mi
York Mansion House - 0.5 km / 0.3 mi
St. Helen's Square - 0.5 km / 0.3 mi
Multangular Tower - 0.5 km / 0.3 mi
York Guildhall - 0.5 km / 0.3 mi
Bar Convent Museum - 0.5 km / 0.3 mi
York Theatre Royal - 0.5 km / 0.3 mi
Stonegate - 0.5 km / 0.3 mi
St. Mary's Abbey - 0.6 km / 0.3 mi
De Grey Rooms - 0.6 km / 0.4 mi
St Mary's Lodge - 0.6 km / 0.4 mi

The preferred airport for The Grand, York is Leeds (LBA-Leeds Bradford) - 48.9 km / 30.4 mi

Facilities


Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.

Dining


Grab a bite at The Rise, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Rooms


Stay in one of 207 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in The Grand, York

Bar, Cafe and Lounge The Grand, York
Bar, Cafe and Lounge
Swimming Pool The Grand, York
Swimming Pool
Entertainment Facility The Grand, York
Entertainment Facility
Fitness Center The Grand, York
Fitness Center
Functional Hall The Grand, York
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Rooftop terrace
  • Banquet
  • Terrace

Food and Drinks

  • Vegetarian meal
  • Breakfast

Business Facilities

  • Meeting rooms
  • Conference rooms

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Grand, York

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately GBP 30 for adults and GBP 20 for children
  • Valet parking fee: GBP 49.50 per night
  • Nearby parking fee: GBP 40 per night (328 ft away)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 40.0 per night
  • Pool fee: GBP 45 per person per night
  • Spa fee: GBP 45 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Green Tourism Program, Parking height restrictions apply, Cashless transactions are available

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Grand, York
207
Number of floors in The Grand, York
5
Another facilities in The Grand, York
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in The Grand, York

What are available facilities at The Grand, York?
There are top facilites at The Grand, York such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grand, York?
The standard check-in time at The Grand, York is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Grand, York provide breakfast?
Yes, The Grand, York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Grand, York?
The Grand, York is a 5.0-star hotel.
How many floors does The Grand, York have?
The Grand, York has 5 floors.
See All

More Reviews from Other Guests in The Grand, York

Overall Ratings & Reviews The Grand, York

Traveloka (2)
Other sources (1,162)
9.6
Exceptional
From 1,162 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Grand, York

Number of reviews per page
20
40
Top reviews
KEITH
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Although I had apparently booked a standard room it was presented in a very high specification and was more spacious than its m2 rating would suggest. Staff were polished and highly professional at all levels. I knew the breakfast was highly rated but that was exceeded and the venue inspiring.
Doy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The best hotel we’ve ever stayed in!!!
Margarita
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful rooms! Staff was amazing, breakfast buffet exceptional. Best location in town!
Francis
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Gym very small. Used the spa the first evening with no cost, the following morning when I went to use it after gym was told it was £30 per person. When speaking with reception they said it is because it is new and it is on the website, I have checked website and it is in very small print when you are looking for it. I understand the payment however think that the hotel should inform you upon check in that there is a cost instead of finding out when you go to use the facilities. I also had a food credit automatically from Expedia however again was not informed of this and hadn’t realised until I received an email when I had left. When checking out and speaking to reception to say I was disappointed re the cost of spa and no info, there was no apology just simply it tells you on the website, not what you expect from a 5 star hotel. It was a reasonable stay and rooms clean and comfortable, however when trying to order room service qr code say 5050, this was constantly engaged so ended up just calling reception.
Read More
Robert
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A very clean, well maintained hotel. The room was surprisingly large compared to other hotels I have stayed at in Europe. Everything in the room was spotless and very comfortable. It’s a great location and valet parking makes checking in very easy and convenient. I would recommend The Grand York and would stay again
Lynn
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel staff friendly
Graham
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel well situated for exploring the city
Gerald
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

2rd stay at this hotel. Refused upgrade said not available. Had to argue for a 1 1/2 hour late checkout we did get a one hour late( why not give the extra 1/2 hour we asked for. No free parking mentioned. We never ate at this hotel too expensive. The bar is small and difficult to find a seat except spillover in hall. Bar staff were very nice but to busy to talk and drinks were crazy expensive. The bathroom sink only produced scalding hot water or cold.😡 For a five star we expected better service
Read More
Katrina Bernadette
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely room
Brian
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean room. Excellent, fresh, breakfast. We will stay here again.
Jessica
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was amazing, the Grand has really friendly and helpful staff from the minute you check in to when you are leaving the hotel. The room service was great with polite people delivering the food and the meals were delicious. They do breakfast in bed service which is so convenient and a real treat. The rooms are spacious with separate wash and bathrooms. Huge comfy bed. Top tier experience.
Read More
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and a grand hotel.
Enid
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Another fantastic stay
robert
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All perfect
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Door staff, Concierge and reception very friendly and very helpful. Hotel is indeed grand, quiet from busy York central and very relaxing to stay. Bar 106 is a good place to start
sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were friendly and welcoming. Room was spacious and immaculately clean. Bed was extremely large and comfortable. Had a lovely couple of days. The accomodation was excellent Couldn"t fault anything
Barbara
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room very clean, very comfortable and spacious. Overwhelming “scent” ? Laundry product?
Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Every where was clean and there was a lovely smell x
Steven
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful hotel, great location. Rooms are clean and roomy. Breakfast is good quality especially the full English.
Ziyue
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room is not bad. But service has been dropped too much comparing with the last time I visited here. Staff is not that professional now, room service is not properly. I paid for the onsite parking, 49.5gbp per night, but can’t been guaranteed there would be a space reserved for you. But I had to pay for it. And nobody told me I need to pay for it when I was parking, only knew it when checked out. Totally, the management is a bit chaotic, service is not properly as I expected, it’s terrible. I loved this hotel when I stayed here last time. But this time, it was so disappointed.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Grand, York

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews The Grand, York

Traveloka (2)
Other sources (1,162)
9.6
Exceptional
From 1,162 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Grand, York

Number of reviews per page
20
40
Top reviews
KEITH
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Although I had apparently booked a standard room it was presented in a very high specification and was more spacious than its m2 rating would suggest. Staff were polished and highly professional at all levels. I knew the breakfast was highly rated but that was exceeded and the venue inspiring.
Doy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The best hotel we’ve ever stayed in!!!
Margarita
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful rooms! Staff was amazing, breakfast buffet exceptional. Best location in town!
Francis
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Gym very small. Used the spa the first evening with no cost, the following morning when I went to use it after gym was told it was £30 per person. When speaking with reception they said it is because it is new and it is on the website, I have checked website and it is in very small print when you are looking for it. I understand the payment however think that the hotel should inform you upon check in that there is a cost instead of finding out when you go to use the facilities. I also had a food credit automatically from Expedia however again was not informed of this and hadn’t realised until I received an email when I had left. When checking out and speaking to reception to say I was disappointed re the cost of spa and no info, there was no apology just simply it tells you on the website, not what you expect from a 5 star hotel. It was a reasonable stay and rooms clean and comfortable, however when trying to order room service qr code say 5050, this was constantly engaged so ended up just calling reception.
Read More
Robert
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A very clean, well maintained hotel. The room was surprisingly large compared to other hotels I have stayed at in Europe. Everything in the room was spotless and very comfortable. It’s a great location and valet parking makes checking in very easy and convenient. I would recommend The Grand York and would stay again
Lynn
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel staff friendly
Graham
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel well situated for exploring the city
Gerald
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

2rd stay at this hotel. Refused upgrade said not available. Had to argue for a 1 1/2 hour late checkout we did get a one hour late( why not give the extra 1/2 hour we asked for. No free parking mentioned. We never ate at this hotel too expensive. The bar is small and difficult to find a seat except spillover in hall. Bar staff were very nice but to busy to talk and drinks were crazy expensive. The bathroom sink only produced scalding hot water or cold.😡 For a five star we expected better service
Read More
Katrina Bernadette
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely room
Brian
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean room. Excellent, fresh, breakfast. We will stay here again.
Jessica
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was amazing, the Grand has really friendly and helpful staff from the minute you check in to when you are leaving the hotel. The room service was great with polite people delivering the food and the meals were delicious. They do breakfast in bed service which is so convenient and a real treat. The rooms are spacious with separate wash and bathrooms. Huge comfy bed. Top tier experience.
Read More
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and a grand hotel.
Enid
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Another fantastic stay
robert
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All perfect
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Door staff, Concierge and reception very friendly and very helpful. Hotel is indeed grand, quiet from busy York central and very relaxing to stay. Bar 106 is a good place to start
sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were friendly and welcoming. Room was spacious and immaculately clean. Bed was extremely large and comfortable. Had a lovely couple of days. The accomodation was excellent Couldn"t fault anything
Barbara
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room very clean, very comfortable and spacious. Overwhelming “scent” ? Laundry product?
Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Every where was clean and there was a lovely smell x
Steven
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful hotel, great location. Rooms are clean and roomy. Breakfast is good quality especially the full English.
Ziyue
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room is not bad. But service has been dropped too much comparing with the last time I visited here. Staff is not that professional now, room service is not properly. I paid for the onsite parking, 49.5gbp per night, but can’t been guaranteed there would be a space reserved for you. But I had to pay for it. And nobody told me I need to pay for it when I was parking, only knew it when checked out. Totally, the management is a bit chaotic, service is not properly as I expected, it’s terrible. I loved this hotel when I stayed here last time. But this time, it was so disappointed.
Read More
Number of reviews per page
20
40