The Old Mill Hotel

I was so pleased when I arrived at the Old Mill Inn. Travelling on my own caused a few issues like taking a taxi from the train station took almost twice as long because of the road construction. What a picturesque place! All was great except for the heat wave. The ladies at the desk were suffering with that fan.

We stayed two nights on the first morning our bedroom was cleaned while we were at breakfast. Our suitcases were carried up the stairs to the reception area and back down again when we left. We were concerned because before we arrived and after booking we discovered car parking was not guaranteed and though we were lucky this time we are not sure if we would risk it again. However when we phoned to question this the lovely lady at reception did offer to move her car if necessary. We do feel that the Hotel.com website should have mentioned the stairs and the car parking. The restaurant was lovely with beautiful views. We did not eat in the restaurant apart from breakfast. We felt the menu a bit limited for myself, vegetarian and no tomatoes. The breakfast was a bit disappointing but that was my fault as I should have noticed that the advert said continental breakfast available. So there was yoghurt, fruit juice, croissants, cereal, toast, ham and hard boiled eggs, some unappetising apples and oranges,

Convenient location. Helpful staff.

Nice hotel especially for the price. Our room was lovely and well maintained. The bathroom could’ve done with a spruce up but was functional. No air con so it was hot even with the fan provided. The staff were polite, helpful & friendly. The breakfast was fine, a bit limited but okay. Only one, very busy, member of staff available. A decent stay in an expensive city. I’d recommend!

The staff were fantastic, friendly and helpful. Our room was in the annexe and didn't feel particularly secure. It was extremely small and felt tired. There was no plug/cover in the bathroom sink and there was a long hair on the top of the cistern. Thankfully we were only staying for one night so it was just somewhere to lay our head.

Room was very compact, smallest wardrobe ever, very little storage or room to move. However the decor was amazing everything that you needed was in the room. Breakfast was a little disappointing as continental very limited choice. Again evening menu was limited but the food was lovely. Location was good, short ride into Bath on a bus, however a very nice pub located a 5 minute walk away. Parking was a little tight but there were always spaces available for a small fee. Staff were always helpful and friendly.

The Old Mill in Batheaston would have once been an amazing venue situated right on the picturesque Avon River, but now, sadly, needs a lot of money spent on it to bring it up to a better standard. Fixtures and fittings are all good quality but some need a little repair. Air conditioning would be a great addition as room was extremely hot but England was suffering from a heatwave, so it is unlikely that this is a common occurrence. Having said all this, we would happily stay there again.

Lovely location, easy reach into bath town by local bus, staff very friendly, needs some updating. Very clean, would stay hear again.

On arrival at Reception after long journeys on an extremely hot day we were told that the Bar wasn't open, although advertised as open all day, and as our rooms were not available for 15-minutes there was no access to tea, coffee or cold drink. We were directed to a local pub instead! This was a very bad start. We had booked a table for 6 at 7.30pm in the dining room but hadn't been informed that there was a large screen tv by our table and a raucous crowd surrounded us watching the football. Added to that the table service was very poor and after the main course the plates were not removed until about 9.30 and no dessert list was offered. On finally enquiring at the Bar and complaining that I felt we had been overlooked I was told by the waitress/Bar attendant that the kitchen was no longer taking orders but would enquire. Another waiter then appeared, cleared the table and finally brought dessert menus! The waitress spent most of the evening serving drinks at the Bar so had little time to attend our table. A case of under-staffing which spoilt our evening. We dined elsewhere the following evening!

Shocking .Limited and of the cheapest products possible. Fruit withering but still put out. Yoghurt sour . Being referred for many reasons to local food safety agency

nice hotel but a cooked breakfast would complete the experance

The staff at the Old Mill are really friendly and helpful. The Italian restaurant is pleasant with a nice outlook next to the canal and the food is nice. The breakfast is basic continental but perfectly adequate. The location is good only a 10 minute walk to the canal that takes you all the way in to the centre of Bath and is a lovely walk. Our room at the Old Mill was perfectly fit for purpose however is in need of some decoration. It could have been cleaner, we found cobwebs over the bedside lamps and dead knats (due to being close to the water) on the window sills. The bed dipped in the middle.

Room was to small not enough room to move about toilet and shower were very small could not clean your self without hitting your arm on the sink very cramped and uncomfortable

I had a difficult stay here during the recent heatwave. The room had no air conditioning and became extremely warm, so I opened the window for ventilation. As the hotel is next to the river, a swarm of flying ants came into the room during the night as well as spiders and other insects, they were everywhere including on the bed. I approached the receptionist immediately, she told me that the hotel had no alternative room available and gave me a hoover and bedsheet, which was inadequate given the amount of insects and the boiling temperature in the room. The receptionist said “I already gave you the hoover and the bedsheet, there is nothing else I can do.” I contacted Hotels.com at the time, but the issue could not be resolved overnight. I ended up sleeping in my car that night. In the morning, I spoke with the manager, who was reasonable and agreed to let me check out early with a refund for the second night, which Hotels.com confirmed. Overall, I appreciate the manager resolving the unused second night, but the lack of air conditioning/ventilation and the handling of the issue overnight made the stay very uncomfortable. I would be cautious about staying here during hot weather, especially in rooms near the river.

Ok, so this is one of the cheapest hotels in or around Bath. It’s clean and the breakfast is fine for the price. I have seen some reviewers complain about the variety but seriously what do you expect at this price. Our room was ok but very very warm. Location is great and with a bit of investment could be upgraded a few levels but then again so would the price. Uber was approximately £10 to Bath City Centre. Parking is £10 but again far cheaper than in Bath city. You get what you pay for and it is fine for a budget stay.

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The annex accommodation is a lot smaller than expected & in need of renovation

It was ok but will not go back as rooms to small

Location very picturesque and quaint Room clean however very stuffy bed was comfortable Breakfast edible but very basic

Not as good as advertised, breakfast poor and restaurant poor