Does Gran Melia Jakarta have a swimming pool?

Yes, a swimming pool is available at Gran Melia Jakarta.

Does Gran Melia Jakarta provide airport transfer?

Yes, Gran Melia Jakarta provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Gran Melia Jakarta?

Gran Melia Jakarta is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Gran Melia Jakarta

Name: Gran Melia Jakarta
Address: Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950, Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Jakarta, 12950, Indonesia
Rating: 8.8

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8.8

Very Good

2,551 reviews

What Guests Say About Their Stay

Verified Traveler

10.0

/ 10

The location is strategic, especially for weekend stays, as you can enjoy the Kuningan CFD. The breakfast menu is extensive and comprehensive, with undeniable flavors. The hotel staff is excellent, with quick check-in and check-out times.

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Rocky N. N.

9.7

/ 10

The hotel's hospitality and service are excellent. They respond quickly. The food is delicious. The amenities in the rooms, gym, and pool are all complete. We recommend a staycation here.

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C***a

9.7

/ 10

The staff was really friendly and helpful! The cleaning service was awesome as well. Will definitely come back to stay at Gran Melia Jakarta in the future!

F***s

10.0

/ 10

The staff was very friendly, especially Ayu Wulandari, very helpful and really gave full information about what I asked. It's really nice to have a night here with my family.

a***o

8.8

/ 10

A pleasant experience. Very helpful staff, strategic location. We will come back again.

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In the Area

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Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Children pool

Swimming pool

Laundry service

Parking

Airport transfer

Restaurant

Luggage storage

Elevator

Gran Melia Jakarta is a 5-star hotels that has been welcoming guests since 1995. The accommodation went through a renovation in 2012. Gran Melia Jakarta is part of Gran Meliá Hotels & Resorts under Melia Hotels International. There are 334 rooms spread across 16 floors.

What's around Gran Melia Jakarta

Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950

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General Information

Location

Located at Jalan H.R. Rasuna Said Kav. X-0, Kuningan in Jakarta Selatan, Indonesia. Those looking to explore will find Selling Red Soil & Uncle Ucim's Fertilizer, Kebon Kosong "Perempatan Duren", and Taman Terminal nearby. Closest airport is Hotel Mulia helipad, 4.206 km away from the accommodation.

Facilities & Amenities

Gran Melia Jakarta has Outdoor pool, Poolside bar, Children pool, Swimming pool, Laundry service, and more. Rooms also come with TV and In-room safe.

Business Facilities

For guests traveling for work, Gran Melia Jakarta has Computer station and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: reservation@granmeliajakarta.com
Phone number: +62215268080
Website: www.granmeliajakarta.com

All facilities in Gran Melia Jakarta

Facility

Outdoor pool

Poolside bar

Children pool

Swimming pool

Others

Guest Services

Laundry Service
24-hour front desk
Multilingual staff
Wedding service
Bellboy service
24-hour security
Luggage storage
Concierge

Family & Kids

Children's pool

Public Facilities

Elevator
Room service
Restaurant
Safety deposit box
Coffee shop

Business Facilities

Computer station
Projector
Meeting facilities
Conference room

Activity & Leisure

Hot tub
Steam bath
Sauna
Spa
Massage
Outdoor pool

Transportation

Secure parking

Meals & Dining

Breakfast buffet
Poolside Bar

Connectivity

Wi-Fi in public areas
Wi-Fi

Accessibility

Wheelchair accessible

Accommodation Facilities

Fireplace in lobby
Car park
Smoking area

Shuttle Service

Airport transfer

Travelling with Companions

Babysitting

Nearby Facilities

ATM/Bank

Accommodation Policy & General Information in Gran Melia Jakarta

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Gran Melia Jakarta	334
Number of floors in Gran Melia Jakarta	16
Another facilities in Gran Melia Jakarta	Laundry Service, 24-hour front desk, Multilingual staff, Wedding service, Bellboy service

Frequently asked question in Gran Melia Jakarta

What is normal check-in & check-out time at Gran Melia Jakarta?

The standard check-in time at Gran Melia Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Gran Melia Jakarta provide breakfast?

Yes, Gran Melia Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Gran Melia Jakarta?

Gran Melia Jakarta is a 5.0-star hotel.

How many floors does Gran Melia Jakarta have?

Gran Melia Jakarta has 16 floors.

How many rooms are available at Gran Melia Jakarta?

Gran Melia Jakarta has 334 rooms in total.

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More Reviews from Other Guests in Gran Melia Jakarta

Overall Ratings & Reviews Gran Melia Jakarta

Traveloka (2,071)

Other sources (480)

8.8

Very Good

From 2,071 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.0

People often mention about Gran Melia Jakarta

All

Staff Friendliness (46)

Bedroom (43)

Room Space (40)

Distance to City Center (39)

Variety (39)

Bathroom (38)

Ambiance (37)

Taste (37)

Hotel Area (34)

Accessibility (32)

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Traveler Reviews Gran Melia Jakarta

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Customer reviews

Bagus A.

Staycation

10.0

/10

Reviewed 2 week(s) ago

I really regret it, I just found out about this hotel... It's absolutely amazing, the staff are all amazing, all very helpful, from housekeeping, reception, restaurant, security especially Mr. Ibnu, the pool staff is awesome... Stay healthy, ladies and gentlemen... Success for Gran Melia Hotel...

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Accommodation's Reply

23 Oct 2026

Dear Mr. Bagus A., Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed your stay at Gran Melia Jakarta and were satisfied with the service and assistance from all our team members. Your compliments regarding the housekeeping department, reception, restaurant, security, and especially Mr. Ibnu from the pool team mean a great deal to us. We will pass on these compliments to Mr. Ibnu and the entire team to inspire us to continue striving to provide the best service to all our guests. Thank you for trusting Gran Melia Jakarta with your stay. We hope to welcome you back soon for an even better experience. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta

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L***n

9.7

/10

Reviewed 2 week(s) ago

I was a little confused because I couldn't find a comb in a hotel of this stature. But when I called, it was delivered immediately.

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indra c.

Staycation

10.0

/10

Reviewed 5 week(s) ago

Impressing service, good for family.

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Accommodation's Reply

05 Oct 2026

Dear Mr. Indra C, Thank you for taking the time to share your review of our property. We are delighted to hear that you were impressed with our service and found Gran Meliá Jakarta to be a great choice for your family. It is our pleasure to create a comfortable and enjoyable experience for families, and we truly appreciate your kind recognition of our team. We look forward to welcoming you and your family back for another memorable stay. Best Regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

RADOT S.

10.0

/10

Reviewed 5 week(s) ago

Food and room cleanliness are maintained.

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Accommodation's Reply

05 Oct 2026

Dear Mr. Radot S., Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed our food and were satisfied with the cleanliness of your room during your stay. We greatly appreciate your compliments and hope to welcome you back to Grand Melia Jakarta again for an even more memorable experience. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Jakarta

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Claudya

Staycation

10.0

/10

Reviewed 6 week(s) ago

perfectooo.. Gran Melia Keeren

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Accommodation's Reply

25 Sep 2026

Dear Ms. Claudia A.M.H., Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed your stay at Gran Melia Jakarta. We greatly appreciate your support and hope to welcome you back again for another memorable experience. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta

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A***s

10.0

/10

Reviewed 7 week(s) ago

Various options of cuisine and restaurant. Cozy ambiance.

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Accommodation's Reply

25 Sep 2026

Dear Valued Guest, Thank you for taking the time to share your review of our property. We are delighted to hear that you enjoyed the variety of cuisine and restaurant options available at Gran Meliá Jakarta, as well as the cozy ambiance. It is wonderful to know that our dining experiences contributed to making your visit enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Best Regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

A***s

10.0

/10

Reviewed 7 week(s) ago

Excellent food and facilities.

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Accommodation's Reply

25 Sep 2026

Dear Valued Guest, Thank you for taking the time to share your review of our property. We are pleased to know that you found our hotel neat and well maintained. We also appreciate your honest comment regarding some of our aging facilities. Please be assured that your feedback is valuable to us and has been shared with the relevant team as we continue our efforts to maintain and enhance our facilities. We look forward to welcoming you back and providing you with an even more comfortable experience. Best Regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

10.0

/10

Reviewed 9 week(s) ago

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1 people find it helpful

Accommodation's Reply

04 Sep 2026

Dear Valued Guest, Thank you very much for your wonderful review and for choosing Gran Meliá Jakarta for your weekend stay. We are delighted to know that you enjoyed our strategic location as well as our wide variety of breakfast selections. It is also wonderful to hear that you were satisfied with our service and found the check-in and check-out process quick and convenient. We truly appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay with us. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

Transit

10.0

/10

Reviewed 10 week(s) ago

Friendly staff, very nice hotel and good service. Will come back.

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Accommodation's Reply

27 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your review of our property. We are delighted to hear that you enjoyed our hotel, service, and the friendliness of our team. Your kind words are greatly appreciated and will certainly be shared with our colleagues. We look forward to welcoming you back for another enjoyable stay at Gran Meliá Jakarta. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

L***n

Business

10.0

/10

Reviewed 14 week(s) ago

Please ensure that all tableware is really cleaned before. I found the cup on my table with a lipstick mark on it.

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Accommodation's Reply

29 Jul 2026

Dear Valued Guest, Thank you for your review of our property. We sincerely apologize for the cleanliness issue you experienced with the cup on your table. Finding a lipstick mark on the tableware is certainly does not reflect the high standards of hygiene and service that we strive to maintain. Please rest assured that your feedback has been shared with our Food & Beverage and Stewarding teams for immediate attention. We will reinforce our cleaning and inspection procedures to ensure that all tableware is thoroughly cleaned and carefully checked before being served to our guests. We hope to have the opportunity to welcome you back and provide you with a much better experience. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

R***a

Business

10.0

/10

Reviewed 15 week(s) ago

Friendly hotel staff helped during check-in

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Accommodation's Reply

29 Jul 2026

Dear Gentlemen/Ladies, Thank you for reviewing our hotel. We are delighted to hear that our hotel staff were friendly and helpful during the check-in process. Your compliments mean a lot to us and encourage our entire team to continue providing friendly and professional service to all guests. We hope to welcome you back to Gran Meliá Jakarta again and provide you with an even better stay experience. Sincerely, Lita Amanda, Director of Customer Experience, Gran Meliá Jakarta

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O***a

Leisure

10.0

/10

Reviewed 15 week(s) ago

over all ok stay and eat at gran melia jakarta

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Accommodation's Reply

21 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Melia Jakarta. We are delighted to hear that you enjoyed your stay and overall dining experience with us. Your review inspires our entire team to strive for excellent service and create memorable experiences for all our guests. We look forward to welcoming you back to Grand Melia Jakarta in the near future. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Jakarta

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D***y

Staycation

9.7

/10

Reviewed 16 week(s) ago

The staff is super friendly, one stop experience staying here.

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Accommodation's Reply

21 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Melia Jakarta. We are delighted to hear that you were impressed with the friendly service of our staff and enjoyed your comfortable stay with our comprehensive services. We look forward to welcoming you back to Grand Melia Jakarta for another memorable experience in the future. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Jakarta

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armila n.

10.0

/10

Reviewed 16 week(s) ago

Although we couldn't catch the free dinner hour, we were overall satisfied with the service. The food was varied and the room was spacious, allowing the baby to move around freely.

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1 people find it helpful

Accommodation's Reply

16 Jul 2026

Dear Ms. Armila N., Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us. We are glad to hear that you enjoyed the variety of food we served and the spacious rooms that allowed your little one to move around comfortably. We greatly appreciate your review and hope to welcome you and your family back to Gran Meliá Jakarta for an even better experience next time. Sincerely, Lita Amanda, Director of Customer Experience, Gran Meliá Jakarta

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h***y

Leisure

10.0

/10

Reviewed 17 week(s) ago

The staff is friendly and the hotel is clean and comfortable.

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2 people find it helpful

Accommodation's Reply

07 Jul 2026

Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you felt comfortable during your stay and were impressed with the cleanliness of the hotel and the friendliness of our staff. Your positive review encourages our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Gran Melia Jakarta in the near future. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta

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R***a

Staycation

10.0

/10

Reviewed 17 week(s) ago

Nice hotel for my family. The food has a good taste.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, Thank you for sharing your wonderful review. We are delighted to know that you and your family had an enjoyable stay at Gran Meliá Jakarta. It is a pleasure to hear that you enjoyed our delicious food. Your kind feedback is truly appreciated and will be shared with our culinary team as encouragement to continue delivering exceptional dining experiences. We look forward to welcoming you and your family back for another memorable stay in the near future. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

10.0

/10

Reviewed 19 week(s) ago

Always a different experience every time I come here with consistently good quality standards.

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Accommodation's Reply

25 Jun 2026

Dear Valued Guest, Thank you for reviewing our hotel. We are delighted to hear that each visit to Gran Melia Jakarta provides a unique and memorable experience, while maintaining consistently high standards of quality. We look forward to welcoming you back again in the future. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta

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Rocky N. N.

Staycation

9.7

/10

Reviewed 19 week(s) ago

The hotel's hospitality and service are excellent. They respond quickly. The food is delicious. The amenities in the rooms, gym, and pool are all complete. We recommend a staycation here.

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Accommodation's Reply

25 Jun 2026

Dear Mr. Rocky N.N., Thank you for your review of our accommodation. We are delighted to hear that you enjoyed your stay with us. From the friendly and responsive service that met your expectations to the food that also exceeded your expectations, we are also pleased that our in-room amenities, fitness center, and swimming pool contributed to your comfort throughout your stay. We hope to welcome you back to Gran Melia Jakarta for another memorable stay in the future. Sincerely, Lita Amanda, Customer Experience Director, GranMeliá Jakarta

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A***a

9.4

/10

Reviewed 19 week(s) ago

Okay, what a great stay.

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1 people find it helpful

Accommodation's Reply

22 Jun 2026

Dear Valued Guest, Thank you for rating our hotel. We are delighted to hear that you enjoyed your wonderful stay with us. Your positive feedback encourages us to continue striving for the best service. We hope to welcome you back to our hotel again in the future for an even more memorable stay. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Hotel Jakarta

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C***a

9.7

/10

Reviewed 22 week(s) ago

The staff was really friendly and helpful! The cleaning service was awesome as well. Will definitely come back to stay at Gran Melia Jakarta in the future!

Find this review helpful?

Accommodation's Reply

16 Jun 2026

Dear Valued Guest, Thank you for your review of our property. We are delighted to hear that you enjoyed your stay with us and that our friendly and helpful team made a positive impression on your experience. It is also rewarding to know that you were pleased with the cleanliness of your room and the quality of our housekeeping service. We look forward to welcoming you back to Gran Meliá Jakarta in the near future for another memorable stay. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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