Harris Suites FX Sudirman

Hotels
Preferred Partner
8.6
/10
Very Good
6,807 reviews

What Guests Say About Their Stay

Distance To City Center (368)
Bedroom (337)
Staff Friendliness (336)
Ambiance (335)

A***a

10.0
/ 10
This was my first time staying in Jakarta, especially in the GBK area, which is right inside a mall. It was very impressive, as everything was easy to find, strategically located, and comfortable. Especially if you ask for a room with a city view, the view is truly breathtaking. I'm very satisfied with my stay here.
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M***a

9.1
/ 10
Had a great stay! The hotel is clean and in a perfect spot. Plus, the staff is incredibly friendly and always ready to help.

Verified Traveler

10.0
/ 10
The hotel is incredibly comfortable. The view from the room is top-notch. Perfect for a family vacation. I'll definitely be back.
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Shindy A.

10.0
/ 10
The hotel boasts a prime location within the mall and adjacent to Pacific Mall. Rooms offer expansive views, especially breathtaking city skyline vistas at night. Rooms are spacious and extremely comfortable. The breakfast offers a wide variety of choices (including local cuisine and Western dishes), all of excellent quality. A truly exceptional stay, I will definitely return.
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Hendrian W.

10.0
/ 10
I really enjoyed staying here. The staff are all friendly, smiling, and kind. I'll definitely be back. Thank you, Haris. Please keep up the good work. 🫶🏻
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In the Area
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Jl. Jend Sudirman, Pintu Satu Senayan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located in Downtown Area
Excellent City View
Recommended for Business Traveler
Staying at Harris Suites FX Sudirman is a good choice when you are visiting Senayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Harris Suites FX Sudirman

Jl. Jend Sudirman, Pintu Satu Senayan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270
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Lobby Harris Suites FX Sudirman
Exterior 2 Harris Suites FX Sudirman

Discover More About Harris Suites FX Sudirman

Location


Staying at Harris Suites FX Sudirman is a good choice when you are visiting Senayan.

About Harris Suites FX Sudirman

Are you a shopaholic? Staying at Harris Suites FX Sudirman will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Harris Suites FX Sudirman provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Harris Suites FX Sudirman, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Harris Suites FX Sudirman is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Harris Suites FX Sudirman exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Harris Suites FX Sudirman is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Harris Suites FX Sudirman.

All facilities in Harris Suites FX Sudirman

Bar, Cafe and Lounge Harris Suites FX Sudirman
Bar, Cafe and Lounge
Swimming Pool Harris Suites FX Sudirman
Swimming Pool
Fitness Center Harris Suites FX Sudirman
Fitness Center
Lobby Harris Suites FX Sudirman
Lobby
Exterior Harris Suites FX Sudirman
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Early bird breakfast
  • Hot breakfast

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Transportation

  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Outdoor tennis court
  • Tennis

Things to Do

  • Fitness center
  • Outdoor pool

Family-friendly Facilities

  • Children pool

Business Facilities

  • Meeting facilities

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Harris Suites FX Sudirman

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 200,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Your room price includes the price of gala dinner (New Years Eve " Kisah Kasih di Sekolah") on 31-12-2025 - 31-12-2025

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Harris Suites FX Sudirman
144
Number of floors in Harris Suites FX Sudirman
47
Another facilities in Harris Suites FX Sudirman
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked question in Harris Suites FX Sudirman

What are available facilities at Harris Suites FX Sudirman?
There are top facilites at Harris Suites FX Sudirman such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Harris Suites FX Sudirman?
The standard check-in time at Harris Suites FX Sudirman is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Harris Suites FX Sudirman provide breakfast?
Yes, Harris Suites FX Sudirman provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Harris Suites FX Sudirman?
Harris Suites FX Sudirman is a 4.0-star hotel.
How many floors does Harris Suites FX Sudirman have?
Harris Suites FX Sudirman has 47 floors.
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More Reviews from Other Guests in Harris Suites FX Sudirman

Overall Ratings & Reviews Harris Suites FX Sudirman

Traveloka (6,415)
Other sources (392)
8.7
Very Good
From 6,415 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

9.1

Service and Facilites

8.7

People often mention about Harris Suites FX Sudirman
All
Distance to City Center (210)
Ambiance (206)
Staff Friendliness (201)
Bedroom (199)
Accessibility (190)
Surroundings (184)
Bathroom (175)
Room Space (172)
Hotel Area (160)
Taste (133)
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Traveler Reviews Harris Suites FX Sudirman

Number of reviews per page
20
40
Customer reviews
A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
A++++++ super recommended hotel
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Accommodation's Reply
01 Jul 2026
Cheers, Thank you very much for choosing HARRIS FX Sudirman and for sharing such an amazing review. We are truly honored by your kind words and delighted to know that you had a wonderful stay with us. Receiving an "A++++++" rating and being described as a "super recommended hotel" is the highest compliment we could ask for. Your positive feedback is a great source of motivation for our entire team, who work passionately every day to provide exceptional service and create memorable experiences for every guest. It was our pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to HARRIS FX Sudirman on your next visit to Jakarta. We hope to provide you with another outstanding stay that exceeds your expectations once again. HARRISly Yours, Selvi Khaerani Guest Relation Officer
G***t
icon-origin-TRAVELOKA
7.1
/10
Reviewed 4 day(s) ago
It takes forever just to get an elevator. The lifts are incredibly slow, and the waiting time can easily exceed 15 minutes. They only gave me one key card, and when I asked for an extra, I was told they had run out of key cards. To make matters worse, the key card suddenly stopped working, so I had to go all the way back to reception to get it fixed. Then I had to wait for the elevator again. My room is on the 47th floor, so you can imagine how frustrating the whole experience has been. This level of service is really disappointing and not what I expected.
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Accommodation's Reply
02 Jul 2026
Cheers, Thank you for staying with us at HARRIS Hotel FX Sudirman and for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the elevator waiting time and the availability of key cards. We understand how frustrating it can be to wait an extended period for the lifts, especially during busy hours, and we regret that this affected your overall experience. Please be assured that your comments have been shared with our management team for further evaluation as we continuously seek ways to improve the comfort and convenience of our guests. We also apologize for the inconvenience caused when an additional key card was unavailable during your stay. We understand that having only one key card can be inconvenient, especially for guests traveling together. Your feedback has been noted and will help us improve our operational preparedness moving forward. While we regret that these issues impacted your visit, we truly appreciate your valuable comments as they help us identify areas where we can do better. We hope that despite these challenges, you were still able to enjoy our strategic location in the heart of Jakarta and the other facilities offered by the hotel. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much smoother and more enjoyable experience. HARRISly Yours, Selvi Khaerani Guest Relation Officer
Candra K.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 day(s) ago
The elevators aren't smart yet, so they often all go up to the highest floor, making going up and down quite time-consuming.
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Accommodation's Reply
30 Jun 2026
Dear Ms. Chantra, Thank you for choosing Harris FX Sudirman as your accommodation and thank you for taking the time to provide us with your valuable review and feedback. We apologize for any inconvenience you experienced regarding the elevator system during your stay. We understand that long wait times for the elevator can affect your comfort, especially during peak hours. Your feedback regarding the elevator system is of great importance to us, and we will forward it to the relevant team for evaluation and to find solutions to further improve our service for all guests. We greatly appreciate your feedback, as it is a vital part of our continuous improvement of the quality of our facilities and services. Thank you again for your trust in choosing Harris FX Sudirman. We hope to welcome you back again in the future and provide you with an even more comfortable and memorable stay. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Relations Officer.
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eko p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Will stay again at Harris FX Sudirman.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Mr. Ako P., Thank you very much for your review and for your trust in choosing us during your stay at Harris FX Sudirman Hotel. We are delighted to know that you enjoyed your stay with us. Guest satisfaction and comfort are our top priority, so your compliments motivate our entire team to continue striving for the best service. We hope that the hotel's facilities, services, and atmosphere met your expectations during your stay in Jakarta. Your positive review means a lot to us, and we will share it with our entire team to show our gratitude for their dedication. We hope to welcome you back to Harris FX Sudirman Hotel on your next visit. We wish you a warm welcome and look forward to seeing you soon. Sincerely, Harris. Thank you. Selvi Kaerani, Customer Relations Officer
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Wahyu
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
First time staying here, very nice. View, bright room, no medication. Especially the night view with the city lights of the Sudirman area 😎
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Mr. Wahyu, Thank you for choosing HARRIS Hotel FX Sudirman for your stay and for taking the time to share your wonderful experience with us. We are truly delighted to learn that your first stay at our hotel was such an enjoyable one. It is always rewarding to know that our guests leave with positive memories, and we are honored that we had the opportunity to welcome you. We are especially pleased that you enjoyed our Bright Room and its spectacular view. The stunning panorama of Jakarta’s skyline, particularly the vibrant city lights of the Sudirman area at night, is indeed one of the unique highlights of staying with us. Knowing that you were able to relax and appreciate the beautiful nighttime atmosphere from your room brings great satisfaction to our team. Your kind words serve as a great motivation for all of us to continue delivering excellent service and memorable experiences to every guest. We are committed to providing comfortable accommodations, warm hospitality, and a pleasant stay for all who visit HARRIS Hotel FX Sudirman. Thank you once again for your valuable feedback and for choosing to stay with us. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay in the near future. We hope your next visit will be just as enjoyable, if not even better. HARRISly Yours, Selvi Khaerani Guest Relation Officer
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Taufik A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything's great!! Will be back again later! 👍🏻
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Mr. Taufik A, Thank you for choosing HARRIS Hotel FX Sudirman and for taking the time to share your wonderful feedback with us. We are truly delighted to hear that everything about your stay was great and that you had such an enjoyable experience with us. Receiving positive comments like yours is incredibly rewarding for our entire team, as we continuously strive to provide excellent service, comfortable accommodations, and memorable experiences for all our guests. Your kind words and enthusiasm mean a lot to us. Knowing that we were able to meet your expectations and make your stay pleasant is the greatest compliment we can receive. We are especially grateful for your intention to return, and it will be our absolute pleasure to welcome you back again in the future. Thank you once again for your support and for choosing HARRIS Hotel FX Sudirman. We look forward to hosting you on your next visit and creating another exceptional stay filled with comfort, convenience, and genuine HARRIS hospitality. Until we meet again, we wish you safe travels and all the very best. HARRISly Yours, Selvi Khaerani Guest Relation Officer
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It's really good to stay overnight to watch the F4 concert, access to GBK is just walking distance.
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Accommodation's Reply
17 Jun 2026
Cheers, Thank you for choosing HARRIS Hotel & Conventions FX Sudirman and for taking the time to share your wonderful experience with us. We are delighted to hear that you had an enjoyable stay while attending the F4 concert and that our location provided the convenience you were looking for. Being within walking distance of Gelora Bung Karno (GBK) is indeed one of the advantages that many of our guests appreciate, especially when attending concerts, sporting events, and other major activities in the area. It is always rewarding to know that our strategic location helped make your visit more comfortable and stress-free, allowing you to focus on enjoying the event without worrying about transportation or traffic. We strive to provide not only a comfortable place to stay but also easy access to Jakarta’s most popular venues and attractions. Your kind feedback means a great deal to our team and serves as motivation for us to continue delivering memorable experiences for all our guests. We are truly grateful for your trust and support. Thank you once again for staying with us. We hope the F4 concert was an unforgettable experience and that we will have the pleasure of welcoming you back to HARRIS Hotel & Conventions FX Sudirman whenever your travels bring you to Jakarta again. HARRISly Yours, Selvi Khaerani Guest Relation Officer
A***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
I've been here twice but check-in was always late, past 3:00 PM with the excuse that the room was still being prepared, even though I had already checked in earlier.
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Accommodation's Reply
17 Jun 2026
Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience. First, we apologize for the inconvenience you experienced regarding the longer-than-usual check-in time, especially since this occurred multiple times during your stay. We understand that having your room on time is important, particularly when checking in early and waiting to relax or participate in planned activities. We are deeply sorry that your booked room was not ready upon your arrival, resulting in a longer wait than anticipated. Please note that during peak occupancy periods and the meticulous preparation of rooms, availability may be affected. However, this is not an excuse for your inconvenience, and we fully understand your frustration. We have forwarded your feedback to the front desk and housekeeping departments for detailed evaluation. We will improve coordination between departments to ensure rooms are properly prepared and reduce future check-in delays. Additionally, we will review our pre-check-in guest care procedures to ensure a smoother and more pleasant stay for you. We are deeply grateful for your loyalty and return, and we apologize for not being able to provide a fully satisfactory experience this time. Your feedback is invaluable to us in continuously improving the quality of our services. Thank you again for your helpful comments. We hope to welcome you back to Harris FX Sudirman and provide you with an even better experience on your next visit. Thanks to HARRIS for your kind consideration. Selvy Kaerani, Customer Service Representative.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
We enjoyed our stay and the service was great! Just a small suggestion: the room and bathroom could be a bit cleaner, and the bathroom door needs a little repair. Hope this helps the team make the place even better for future guests 😊
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Accommodation's Reply
17 Jun 2026
Cheers, Thank you for choosing HARRIS FX Sudirman and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and that our service contributed positively to your overall experience. Your kind words are truly appreciated and will be shared with our team, as they serve as great encouragement for us to continue delivering the best possible hospitality to our guests. At the same time, we sincerely appreciate your constructive feedback regarding the cleanliness of the room and bathroom, as well as the condition of the bathroom door. Please accept our apologies for not fully meeting your expectations in these areas. Maintaining a clean, comfortable, and well-maintained environment is one of our top priorities, and we regret any inconvenience caused during your stay. Please be assured that your comments have been shared with our Housekeeping and Engineering teams for immediate review and follow-up. We are continuously working to improve our facilities and services, and valuable feedback such as yours helps us identify opportunities to enhance the guest experience even further. Thank you for your thoughtful suggestions and for helping us improve. We truly value your feedback and are grateful for your support. It was a pleasure having you stay with us, and we look forward to welcoming you back to HARRIS FX Sudirman in the near future for an even more comfortable and enjoyable experience. HARRISly Yours, Selvi Khaerani Guest Relation Officer
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's strategically located, with a mall downstairs and close to the city center. I just find the elevator access lacking, especially since there's a long wait.
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1 people find it helpful
Accommodation's Reply
12 Jun 2026
Thank you for choosing Harris fx Sudirman as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's excellent location, direct access to shopping malls, and convenient access to the business, entertainment, and city center. We hope these amenities added value and convenience to your stay. We also appreciate your feedback regarding the elevators and the relatively long waiting times. We understand that smooth movement within the hotel is crucial for a comfortable stay, so we have noted your comments and will forward them to the relevant team to evaluate and improve the quality of service and guest comfort in the future. Feedback from our guests is extremely important to us, as it helps us continuously improve and provide a better experience for our guests. Thank you again for your review and your trust in Harris fx Sudirman. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.
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i***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Spacious room. Strategic location near GBK. Friendly receptionist. I arrived at the hotel yesterday at 1:00 a.m. and was able to check in.
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1 people find it helpful
Accommodation's Reply
12 Jun 2026
Thank you for taking the time to write a review about your stay at Harris fx Sudirman Hotel. We are delighted to hear that you were impressed with the comfort of the spacious rooms and the hotel's excellent location near the GBK area. We appreciate your appreciation for our front desk team. Friendly and responsive service is one of our top priorities to ensure every guest has a memorable stay. We are glad to hear that you were able to check in early upon arrival at 1:00 PM. We strive to be flexible with all guests depending on room availability upon arrival. Your positive review encourages our entire team to continue providing the best service to all guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Thank you for choosing Harris fx Sudirman as your accommodation. Sincerely, Selvy Kaerani, Customer Relations Officer
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I've often heard that the check-in process can take hours. I deliberately registered at 12 noon and then waited in the lobby until 2 p.m. It was quite quick, waiting 30 minutes and then I was allowed into my room. Thank you.
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Accommodation's Reply
02 Jun 2026
Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience. We greatly appreciate your feedback regarding the check-in process. We are glad to hear that your experience was smooth and that checking in before 12:00 PM helped expedite room preparation. We appreciate that you only waited approximately 30 minutes after your check-in time before your room was ready. We understand that there can sometimes be both positive and negative feedback about waiting times during check-in, especially during peak periods. Therefore, our team is constantly striving to improve our service efficiency to ensure that every guest has a comfortable and pleasant experience from the moment they arrive at the hotel. Thank you for your appreciation and trust. Such positive feedback is an encouragement to our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Harris FX Sudirman in the future and provide you with an even more memorable stay. Sincerely, Selvi Kaerani, Customer Service Officer
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A***d
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
It's just so-so... For that price, there are many other hotels that offer better amenities. The view is great. The hospitality is okay.
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Accommodation's Reply
02 Jun 2026
Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience with us. We greatly appreciate your feedback. We are delighted to hear that you enjoyed the views, the service, and the friendliness of our team. Your appreciation for our warm welcome motivates us to continue striving to provide the best possible experience for all our guests. We also appreciate your comments regarding the amenities in our rooms. Guest feedback and suggestions are invaluable in helping us evaluate our products, amenities, and comfort. We understand that each guest has different expectations, and we are committed to continuous improvement to provide better value that meets everyone's expectations. Thank you again for your review. We hope to welcome you back to Harris FX Sudirman and provide you with an even more memorable stay in the future. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
4316 Bright Premium Room has a nice view and a spacious room. However, it's hot during the day, so I prefer to hang out in my room in the afternoon. I head down to the mall in the afternoon.
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1 people find it helpful
Accommodation's Reply
02 Jun 2026
Thank you for taking the time to share your experience at Harris FX Sudirman Hotel. We are delighted to hear that you enjoyed your stay in our Bright Premium View room. We are pleased to hear that you appreciated the beautiful view and the spacious and comfortable room during your stay with us. We also appreciate your feedback regarding the room's condition, which felt a bit hot during the day. Such feedback is very valuable to us and we will forward it to the relevant team for consideration in order to improve the comfort of all our guests. The hotel is conveniently located near the FX Sudirman Mall, making it easy for guests to enjoy various activities, shopping, and relaxation in the mall area during hot weather. We are glad to know that you were able to take advantage of this facility during your stay. Thank you again for your review and your trust in Harris FX Sudirman Hotel. We hope to welcome you back on your next visit and provide you with an even more memorable stay. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Relations Officer.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff are friendly, the rooms are clean and spacious.
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Accommodation's Reply
02 Jun 2026
Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service our team provided. Your positive comments about the friendliness of the staff, as well as the clean and spacious rooms, are invaluable compliments to us. We are always committed to providing the best service and creating a comfortable stay for all our guests. We will share your feedback with the entire team to inspire us to maintain and improve the quality of our service. We are honored that we were able to create such a positive impression during your stay. Thank you again for your trust in Harris FX Sudirman. We hope to welcome you back again on your next stay for an even more memorable experience. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very Josss and very enjoyable
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Accommodation's Reply
02 Jun 2026
Thank you for choosing Harris Sudirman as your accommodation and for taking the time to share such a positive experience. We are delighted to know that you enjoyed your wonderful stay and left a positive impression. Reviews like this are a great inspiration to our entire team for providing the best service and creating comfortable, enjoyable, and memorable experiences for all guests. We are honored to have been a part of your journey. We hope that the facilities, excellent location, and friendly service from the Harris FX Sudirman team will continue to meet your expectations on your next stay. Thank you again for your trust and appreciation. We hope to welcome you back to Harris FX Sudirman in the near future. Sincerely, HARRISly. Thank you. Selvy Kaerani, Customer Service Officer
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G***I
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The room doesn't have a Smart TV yet. There's still room in the brown curtains, but they can't be completely closed.
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Accommodation's Reply
24 May 2026
Thank you for choosing Harris Hotel FX Sudirman as your accommodation and for taking the time to review your experience with us. We greatly appreciate your feedback. We apologize for the inconvenience you experienced regarding the lack of a smart TV in your room and the gaps in the brown curtains. We understand that comfort and the quality of in-room amenities are important in creating a memorable stay for all our guests. We have forwarded your feedback to the relevant departments for consideration and evaluation in order to improve the quality of amenities and comfort in our rooms in the future. We are committed to continuously improving and providing the best service to all our guests. Thank you again for your interest and feedback. We hope to welcome you back to Harris Hotel FX Sudirman in the future for an even better and more comfortable stay. Courtesy of HARRISly. Thank you, Selvy Kaerani, Customer Service Officer.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This was my first time staying in Jakarta, especially in the GBK area, which is right inside a mall. It was very impressive, as everything was easy to find, strategically located, and comfortable. Especially if you ask for a room with a city view, the view is truly breathtaking. I'm very satisfied with my stay here.
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Accommodation's Reply
24 May 2026
Thank you for choosing Harris FX Sudirman as your accommodation during your stay in Jakarta, and thank you for taking the time to share your wonderful experience with us. We are delighted to hear that your first visit to Jakarta, especially the GBK area, left a positive impression. Our hotel is directly connected to shopping malls, designed to provide comfort, convenience, and easy access for all guests. Therefore, we are pleased to know that you were able to easily find what you needed during your stay. We are also pleased to hear that you enjoyed the comfort of your room and the city view. The view of Jakarta, especially the Sudirman area and its surroundings, is one of the charms that makes a stay even more memorable for our guests. It is a source of great pride for us that your request for a city-view room met your expectations. Your positive review and appreciation are a great inspiration to our entire team to continue providing the best service and creating pleasant stays for all our guests. Thank you again for your trust in Harris FX Sudirman. We sincerely hope to welcome you back in the future and provide you with an equally impressive, or perhaps even better, experience. Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer
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N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
It's always a comfortable stay there when on holiday in Jakarta. The staff is very friendly, and I hope the SCBD view room type can be included in the app.
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Accommodation's Reply
08 May 2026
Thank you for choosing Harris Suites FX Sudirman for your stays every time you visit Jakarta, and thank you for taking the time to share your experience with us. We are delighted and honored to know that you felt comfortable every time you stayed at our hotel. We greatly appreciate your compliments on our staff's service. Providing warm, friendly, and attentive service to all guests is our core commitment, and your positive feedback is a great inspiration for our entire team to provide the best possible experience on every visit. Thank you also for your feedback regarding the SCBD view room. This feedback is very important to us, and we will forward it to the relevant team for consideration in developing our services and facilitating booking through the app in the future. We understand that choosing a room with a preferred view adds value to a more memorable stay. Thank you again for your trust and loyalty. We hope to welcome you again on your next visit and provide you with an even more comfortable and memorable stay at Harris Suites FX Sudirman. Sincerely, HARRIS. Thank you, Selvy Kerani, Customer Service Officer.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Had a great stay! The hotel is clean and in a perfect spot. Plus, the staff is incredibly friendly and always ready to help.
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Accommodation's Reply
08 May 2026
Cheers, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for sharing your wonderful feedback. We are truly delighted to know that you had a great stay and that your experience with us was both comfortable and enjoyable. It is especially rewarding to hear that you appreciated the cleanliness of our hotel, our convenient location, and most importantly, the warm hospitality delivered by our team. Providing friendly, attentive, and personalized service is something we continuously strive for, and your kind words serve as a great motivation for all of us to keep delivering memorable experiences to every guest. We are also pleased that our location added convenience and value to your visit, allowing you to enjoy your time in the city with ease and comfort. Your appreciation means a great deal to us, and we will certainly share your compliments with the entire team, as they will be very encouraged to know their efforts made a positive impression during your stay. Thank you once again for your trust and for staying with us. It was truly a pleasure to have you as our guest, and we sincerely look forward to welcoming you back again for another exceptional stay in the near future. Safe travels and see you again soon at HARRIS Suites FX Sudirman. HARRISly Yours, Selvi Khaerani Guest Relation Officer
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Overall Ratings & Reviews Harris Suites FX Sudirman

Traveloka (6,415)
Other sources (392)
8.7
Very Good
From 6,415 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

9.1

Service and Facilites

8.7

People often mention about Harris Suites FX Sudirman
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Distance to City Center (210)
Ambiance (206)
Staff Friendliness (201)
Bedroom (199)
Accessibility (190)
Surroundings (184)
Bathroom (175)
Room Space (172)
Hotel Area (160)
Taste (133)
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Traveler Reviews Harris Suites FX Sudirman

Number of reviews per page
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40
Customer reviews
A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
A++++++ super recommended hotel
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Accommodation's Reply
01 Jul 2026
Cheers, Thank you very much for choosing HARRIS FX Sudirman and for sharing such an amazing review. We are truly honored by your kind words and delighted to know that you had a wonderful stay with us. Receiving an "A++++++" rating and being described as a "super recommended hotel" is the highest compliment we could ask for. Your positive feedback is a great source of motivation for our entire team, who work passionately every day to provide exceptional service and create memorable experiences for every guest. It was our pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to HARRIS FX Sudirman on your next visit to Jakarta. We hope to provide you with another outstanding stay that exceeds your expectations once again. HARRISly Yours, Selvi Khaerani Guest Relation Officer
G***t
icon-origin-TRAVELOKA
7.1
/10
Reviewed 4 day(s) ago
It takes forever just to get an elevator. The lifts are incredibly slow, and the waiting time can easily exceed 15 minutes. They only gave me one key card, and when I asked for an extra, I was told they had run out of key cards. To make matters worse, the key card suddenly stopped working, so I had to go all the way back to reception to get it fixed. Then I had to wait for the elevator again. My room is on the 47th floor, so you can imagine how frustrating the whole experience has been. This level of service is really disappointing and not what I expected.
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Accommodation's Reply
02 Jul 2026
Cheers, Thank you for staying with us at HARRIS Hotel FX Sudirman and for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the elevator waiting time and the availability of key cards. We understand how frustrating it can be to wait an extended period for the lifts, especially during busy hours, and we regret that this affected your overall experience. Please be assured that your comments have been shared with our management team for further evaluation as we continuously seek ways to improve the comfort and convenience of our guests. We also apologize for the inconvenience caused when an additional key card was unavailable during your stay. We understand that having only one key card can be inconvenient, especially for guests traveling together. Your feedback has been noted and will help us improve our operational preparedness moving forward. While we regret that these issues impacted your visit, we truly appreciate your valuable comments as they help us identify areas where we can do better. We hope that despite these challenges, you were still able to enjoy our strategic location in the heart of Jakarta and the other facilities offered by the hotel. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much smoother and more enjoyable experience. HARRISly Yours, Selvi Khaerani Guest Relation Officer
Candra K.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 day(s) ago
The elevators aren't smart yet, so they often all go up to the highest floor, making going up and down quite time-consuming.
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Accommodation's Reply
30 Jun 2026
Dear Ms. Chantra, Thank you for choosing Harris FX Sudirman as your accommodation and thank you for taking the time to provide us with your valuable review and feedback. We apologize for any inconvenience you experienced regarding the elevator system during your stay. We understand that long wait times for the elevator can affect your comfort, especially during peak hours. Your feedback regarding the elevator system is of great importance to us, and we will forward it to the relevant team for evaluation and to find solutions to further improve our service for all guests. We greatly appreciate your feedback, as it is a vital part of our continuous improvement of the quality of our facilities and services. Thank you again for your trust in choosing Harris FX Sudirman. We hope to welcome you back again in the future and provide you with an even more comfortable and memorable stay. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Relations Officer.
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eko p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Will stay again at Harris FX Sudirman.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Mr. Ako P., Thank you very much for your review and for your trust in choosing us during your stay at Harris FX Sudirman Hotel. We are delighted to know that you enjoyed your stay with us. Guest satisfaction and comfort are our top priority, so your compliments motivate our entire team to continue striving for the best service. We hope that the hotel's facilities, services, and atmosphere met your expectations during your stay in Jakarta. Your positive review means a lot to us, and we will share it with our entire team to show our gratitude for their dedication. We hope to welcome you back to Harris FX Sudirman Hotel on your next visit. We wish you a warm welcome and look forward to seeing you soon. Sincerely, Harris. Thank you. Selvi Kaerani, Customer Relations Officer
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Wahyu
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
First time staying here, very nice. View, bright room, no medication. Especially the night view with the city lights of the Sudirman area 😎
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Accommodation's Reply
23 Jun 2026
Dear Mr. Wahyu, Thank you for choosing HARRIS Hotel FX Sudirman for your stay and for taking the time to share your wonderful experience with us. We are truly delighted to learn that your first stay at our hotel was such an enjoyable one. It is always rewarding to know that our guests leave with positive memories, and we are honored that we had the opportunity to welcome you. We are especially pleased that you enjoyed our Bright Room and its spectacular view. The stunning panorama of Jakarta’s skyline, particularly the vibrant city lights of the Sudirman area at night, is indeed one of the unique highlights of staying with us. Knowing that you were able to relax and appreciate the beautiful nighttime atmosphere from your room brings great satisfaction to our team. Your kind words serve as a great motivation for all of us to continue delivering excellent service and memorable experiences to every guest. We are committed to providing comfortable accommodations, warm hospitality, and a pleasant stay for all who visit HARRIS Hotel FX Sudirman. Thank you once again for your valuable feedback and for choosing to stay with us. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay in the near future. We hope your next visit will be just as enjoyable, if not even better. HARRISly Yours, Selvi Khaerani Guest Relation Officer
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Taufik A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything's great!! Will be back again later! 👍🏻
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Mr. Taufik A, Thank you for choosing HARRIS Hotel FX Sudirman and for taking the time to share your wonderful feedback with us. We are truly delighted to hear that everything about your stay was great and that you had such an enjoyable experience with us. Receiving positive comments like yours is incredibly rewarding for our entire team, as we continuously strive to provide excellent service, comfortable accommodations, and memorable experiences for all our guests. Your kind words and enthusiasm mean a lot to us. Knowing that we were able to meet your expectations and make your stay pleasant is the greatest compliment we can receive. We are especially grateful for your intention to return, and it will be our absolute pleasure to welcome you back again in the future. Thank you once again for your support and for choosing HARRIS Hotel FX Sudirman. We look forward to hosting you on your next visit and creating another exceptional stay filled with comfort, convenience, and genuine HARRIS hospitality. Until we meet again, we wish you safe travels and all the very best. HARRISly Yours, Selvi Khaerani Guest Relation Officer
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It's really good to stay overnight to watch the F4 concert, access to GBK is just walking distance.
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Accommodation's Reply
17 Jun 2026
Cheers, Thank you for choosing HARRIS Hotel & Conventions FX Sudirman and for taking the time to share your wonderful experience with us. We are delighted to hear that you had an enjoyable stay while attending the F4 concert and that our location provided the convenience you were looking for. Being within walking distance of Gelora Bung Karno (GBK) is indeed one of the advantages that many of our guests appreciate, especially when attending concerts, sporting events, and other major activities in the area. It is always rewarding to know that our strategic location helped make your visit more comfortable and stress-free, allowing you to focus on enjoying the event without worrying about transportation or traffic. We strive to provide not only a comfortable place to stay but also easy access to Jakarta’s most popular venues and attractions. Your kind feedback means a great deal to our team and serves as motivation for us to continue delivering memorable experiences for all our guests. We are truly grateful for your trust and support. Thank you once again for staying with us. We hope the F4 concert was an unforgettable experience and that we will have the pleasure of welcoming you back to HARRIS Hotel & Conventions FX Sudirman whenever your travels bring you to Jakarta again. HARRISly Yours, Selvi Khaerani Guest Relation Officer
A***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
I've been here twice but check-in was always late, past 3:00 PM with the excuse that the room was still being prepared, even though I had already checked in earlier.
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Accommodation's Reply
17 Jun 2026
Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience. First, we apologize for the inconvenience you experienced regarding the longer-than-usual check-in time, especially since this occurred multiple times during your stay. We understand that having your room on time is important, particularly when checking in early and waiting to relax or participate in planned activities. We are deeply sorry that your booked room was not ready upon your arrival, resulting in a longer wait than anticipated. Please note that during peak occupancy periods and the meticulous preparation of rooms, availability may be affected. However, this is not an excuse for your inconvenience, and we fully understand your frustration. We have forwarded your feedback to the front desk and housekeeping departments for detailed evaluation. We will improve coordination between departments to ensure rooms are properly prepared and reduce future check-in delays. Additionally, we will review our pre-check-in guest care procedures to ensure a smoother and more pleasant stay for you. We are deeply grateful for your loyalty and return, and we apologize for not being able to provide a fully satisfactory experience this time. Your feedback is invaluable to us in continuously improving the quality of our services. Thank you again for your helpful comments. We hope to welcome you back to Harris FX Sudirman and provide you with an even better experience on your next visit. Thanks to HARRIS for your kind consideration. Selvy Kaerani, Customer Service Representative.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
We enjoyed our stay and the service was great! Just a small suggestion: the room and bathroom could be a bit cleaner, and the bathroom door needs a little repair. Hope this helps the team make the place even better for future guests 😊
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Accommodation's Reply
17 Jun 2026
Cheers, Thank you for choosing HARRIS FX Sudirman and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and that our service contributed positively to your overall experience. Your kind words are truly appreciated and will be shared with our team, as they serve as great encouragement for us to continue delivering the best possible hospitality to our guests. At the same time, we sincerely appreciate your constructive feedback regarding the cleanliness of the room and bathroom, as well as the condition of the bathroom door. Please accept our apologies for not fully meeting your expectations in these areas. Maintaining a clean, comfortable, and well-maintained environment is one of our top priorities, and we regret any inconvenience caused during your stay. Please be assured that your comments have been shared with our Housekeeping and Engineering teams for immediate review and follow-up. We are continuously working to improve our facilities and services, and valuable feedback such as yours helps us identify opportunities to enhance the guest experience even further. Thank you for your thoughtful suggestions and for helping us improve. We truly value your feedback and are grateful for your support. It was a pleasure having you stay with us, and we look forward to welcoming you back to HARRIS FX Sudirman in the near future for an even more comfortable and enjoyable experience. HARRISly Yours, Selvi Khaerani Guest Relation Officer
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's strategically located, with a mall downstairs and close to the city center. I just find the elevator access lacking, especially since there's a long wait.
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1 people find it helpful
Accommodation's Reply
12 Jun 2026
Thank you for choosing Harris fx Sudirman as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's excellent location, direct access to shopping malls, and convenient access to the business, entertainment, and city center. We hope these amenities added value and convenience to your stay. We also appreciate your feedback regarding the elevators and the relatively long waiting times. We understand that smooth movement within the hotel is crucial for a comfortable stay, so we have noted your comments and will forward them to the relevant team to evaluate and improve the quality of service and guest comfort in the future. Feedback from our guests is extremely important to us, as it helps us continuously improve and provide a better experience for our guests. Thank you again for your review and your trust in Harris fx Sudirman. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.
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i***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Spacious room. Strategic location near GBK. Friendly receptionist. I arrived at the hotel yesterday at 1:00 a.m. and was able to check in.
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1 people find it helpful
Accommodation's Reply
12 Jun 2026
Thank you for taking the time to write a review about your stay at Harris fx Sudirman Hotel. We are delighted to hear that you were impressed with the comfort of the spacious rooms and the hotel's excellent location near the GBK area. We appreciate your appreciation for our front desk team. Friendly and responsive service is one of our top priorities to ensure every guest has a memorable stay. We are glad to hear that you were able to check in early upon arrival at 1:00 PM. We strive to be flexible with all guests depending on room availability upon arrival. Your positive review encourages our entire team to continue providing the best service to all guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Thank you for choosing Harris fx Sudirman as your accommodation. Sincerely, Selvy Kaerani, Customer Relations Officer
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I've often heard that the check-in process can take hours. I deliberately registered at 12 noon and then waited in the lobby until 2 p.m. It was quite quick, waiting 30 minutes and then I was allowed into my room. Thank you.
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3 people find it helpful
Accommodation's Reply
02 Jun 2026
Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience. We greatly appreciate your feedback regarding the check-in process. We are glad to hear that your experience was smooth and that checking in before 12:00 PM helped expedite room preparation. We appreciate that you only waited approximately 30 minutes after your check-in time before your room was ready. We understand that there can sometimes be both positive and negative feedback about waiting times during check-in, especially during peak periods. Therefore, our team is constantly striving to improve our service efficiency to ensure that every guest has a comfortable and pleasant experience from the moment they arrive at the hotel. Thank you for your appreciation and trust. Such positive feedback is an encouragement to our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Harris FX Sudirman in the future and provide you with an even more memorable stay. Sincerely, Selvi Kaerani, Customer Service Officer
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A***d
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
It's just so-so... For that price, there are many other hotels that offer better amenities. The view is great. The hospitality is okay.
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Accommodation's Reply
02 Jun 2026
Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience with us. We greatly appreciate your feedback. We are delighted to hear that you enjoyed the views, the service, and the friendliness of our team. Your appreciation for our warm welcome motivates us to continue striving to provide the best possible experience for all our guests. We also appreciate your comments regarding the amenities in our rooms. Guest feedback and suggestions are invaluable in helping us evaluate our products, amenities, and comfort. We understand that each guest has different expectations, and we are committed to continuous improvement to provide better value that meets everyone's expectations. Thank you again for your review. We hope to welcome you back to Harris FX Sudirman and provide you with an even more memorable stay in the future. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
4316 Bright Premium Room has a nice view and a spacious room. However, it's hot during the day, so I prefer to hang out in my room in the afternoon. I head down to the mall in the afternoon.
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1 people find it helpful
Accommodation's Reply
02 Jun 2026
Thank you for taking the time to share your experience at Harris FX Sudirman Hotel. We are delighted to hear that you enjoyed your stay in our Bright Premium View room. We are pleased to hear that you appreciated the beautiful view and the spacious and comfortable room during your stay with us. We also appreciate your feedback regarding the room's condition, which felt a bit hot during the day. Such feedback is very valuable to us and we will forward it to the relevant team for consideration in order to improve the comfort of all our guests. The hotel is conveniently located near the FX Sudirman Mall, making it easy for guests to enjoy various activities, shopping, and relaxation in the mall area during hot weather. We are glad to know that you were able to take advantage of this facility during your stay. Thank you again for your review and your trust in Harris FX Sudirman Hotel. We hope to welcome you back on your next visit and provide you with an even more memorable stay. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Relations Officer.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff are friendly, the rooms are clean and spacious.
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Accommodation's Reply
02 Jun 2026
Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service our team provided. Your positive comments about the friendliness of the staff, as well as the clean and spacious rooms, are invaluable compliments to us. We are always committed to providing the best service and creating a comfortable stay for all our guests. We will share your feedback with the entire team to inspire us to maintain and improve the quality of our service. We are honored that we were able to create such a positive impression during your stay. Thank you again for your trust in Harris FX Sudirman. We hope to welcome you back again on your next stay for an even more memorable experience. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very Josss and very enjoyable
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Accommodation's Reply
02 Jun 2026
Thank you for choosing Harris Sudirman as your accommodation and for taking the time to share such a positive experience. We are delighted to know that you enjoyed your wonderful stay and left a positive impression. Reviews like this are a great inspiration to our entire team for providing the best service and creating comfortable, enjoyable, and memorable experiences for all guests. We are honored to have been a part of your journey. We hope that the facilities, excellent location, and friendly service from the Harris FX Sudirman team will continue to meet your expectations on your next stay. Thank you again for your trust and appreciation. We hope to welcome you back to Harris FX Sudirman in the near future. Sincerely, HARRISly. Thank you. Selvy Kaerani, Customer Service Officer
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G***I
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The room doesn't have a Smart TV yet. There's still room in the brown curtains, but they can't be completely closed.
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Accommodation's Reply
24 May 2026
Thank you for choosing Harris Hotel FX Sudirman as your accommodation and for taking the time to review your experience with us. We greatly appreciate your feedback. We apologize for the inconvenience you experienced regarding the lack of a smart TV in your room and the gaps in the brown curtains. We understand that comfort and the quality of in-room amenities are important in creating a memorable stay for all our guests. We have forwarded your feedback to the relevant departments for consideration and evaluation in order to improve the quality of amenities and comfort in our rooms in the future. We are committed to continuously improving and providing the best service to all our guests. Thank you again for your interest and feedback. We hope to welcome you back to Harris Hotel FX Sudirman in the future for an even better and more comfortable stay. Courtesy of HARRISly. Thank you, Selvy Kaerani, Customer Service Officer.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This was my first time staying in Jakarta, especially in the GBK area, which is right inside a mall. It was very impressive, as everything was easy to find, strategically located, and comfortable. Especially if you ask for a room with a city view, the view is truly breathtaking. I'm very satisfied with my stay here.
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2 people find it helpful
Accommodation's Reply
24 May 2026
Thank you for choosing Harris FX Sudirman as your accommodation during your stay in Jakarta, and thank you for taking the time to share your wonderful experience with us. We are delighted to hear that your first visit to Jakarta, especially the GBK area, left a positive impression. Our hotel is directly connected to shopping malls, designed to provide comfort, convenience, and easy access for all guests. Therefore, we are pleased to know that you were able to easily find what you needed during your stay. We are also pleased to hear that you enjoyed the comfort of your room and the city view. The view of Jakarta, especially the Sudirman area and its surroundings, is one of the charms that makes a stay even more memorable for our guests. It is a source of great pride for us that your request for a city-view room met your expectations. Your positive review and appreciation are a great inspiration to our entire team to continue providing the best service and creating pleasant stays for all our guests. Thank you again for your trust in Harris FX Sudirman. We sincerely hope to welcome you back in the future and provide you with an equally impressive, or perhaps even better, experience. Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer
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N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
It's always a comfortable stay there when on holiday in Jakarta. The staff is very friendly, and I hope the SCBD view room type can be included in the app.
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3 people find it helpful
Accommodation's Reply
08 May 2026
Thank you for choosing Harris Suites FX Sudirman for your stays every time you visit Jakarta, and thank you for taking the time to share your experience with us. We are delighted and honored to know that you felt comfortable every time you stayed at our hotel. We greatly appreciate your compliments on our staff's service. Providing warm, friendly, and attentive service to all guests is our core commitment, and your positive feedback is a great inspiration for our entire team to provide the best possible experience on every visit. Thank you also for your feedback regarding the SCBD view room. This feedback is very important to us, and we will forward it to the relevant team for consideration in developing our services and facilitating booking through the app in the future. We understand that choosing a room with a preferred view adds value to a more memorable stay. Thank you again for your trust and loyalty. We hope to welcome you again on your next visit and provide you with an even more comfortable and memorable stay at Harris Suites FX Sudirman. Sincerely, HARRIS. Thank you, Selvy Kerani, Customer Service Officer.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Had a great stay! The hotel is clean and in a perfect spot. Plus, the staff is incredibly friendly and always ready to help.
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Accommodation's Reply
08 May 2026
Cheers, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for sharing your wonderful feedback. We are truly delighted to know that you had a great stay and that your experience with us was both comfortable and enjoyable. It is especially rewarding to hear that you appreciated the cleanliness of our hotel, our convenient location, and most importantly, the warm hospitality delivered by our team. Providing friendly, attentive, and personalized service is something we continuously strive for, and your kind words serve as a great motivation for all of us to keep delivering memorable experiences to every guest. We are also pleased that our location added convenience and value to your visit, allowing you to enjoy your time in the city with ease and comfort. Your appreciation means a great deal to us, and we will certainly share your compliments with the entire team, as they will be very encouraged to know their efforts made a positive impression during your stay. Thank you once again for your trust and for staying with us. It was truly a pleasure to have you as our guest, and we sincerely look forward to welcoming you back again for another exceptional stay in the near future. Safe travels and see you again soon at HARRIS Suites FX Sudirman. HARRISly Yours, Selvi Khaerani Guest Relation Officer
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