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Every time we go to Palembang, we always stay at this hotel because it is close to everywhere, the service is good, the food is also good, and the receptionists at the door are friendly and polite.

I once left a shirt at a hotel, but the hotel quickly responded and confirmed it was there, and it was in perfect condition when I picked it up. I loved the quick response from the service.

The best and friendliest hotel in Palembang. At breakfast, the staff were very friendly and willing to accompany my son to get ice cream and popcorn. I forgot my watch after checking out, and I forgot it if I hadn't WhatsApped the hotel staff, and they were happy to send it to my office. Thank you and a very memorable experience at Hotel Arista.

The location is close to Cinde LRT and Ampera Bridge, in front of the hotel there is a 24-hour supermarket and cafes, the hotel is old but very clean, tidy, and fragrant, parking is available in front and behind the hotel area, the staff is friendly. The room is quite spacious, the bed is soft, the toilet is clean, the AC is cold, the hot shower works well.

Every family staycation here is always given a free room upgrade without any additional charges.

The rooms, cleanliness, and service are all excellent. For families with children, there's a playground and a swimming pool.

I think it's the most worth it hotel with all the facilities in the room plus a bathtub and the cheapest in Palembang.

The manager and staff were incredibly friendly and welcoming. I'll definitely return to this hotel next time I visit Palembang. Breakfast was also excellent, and the hotel's rates are affordable.