Serela Merdeka

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8.1
Very Good
7,031 reviews

What Guests Say About Their Stay

Gumelar P.

9.4
/ 10
The best hotel. My first stay here was peaceful, the staff friendly, and the comfort. I'll definitely stay here again in the future 👍
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I***a

10.0
/ 10
The hotel is nice and clean. I like the room. I stayed here for 2 days and it was very comfortable. The response was fast when I asked for this and that. It's close so I don't waste money on travel, I want to go culinary in Braga or Buimas, it's not far. Thank you, Serela, next holiday in Bandung, I will come back here again.
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N***a

10.0
/ 10
The hotel is clean, comfortable, the facilities are quite complete, the location is strategic, the hotel staff is also friendly, the breakfast is also varied and delicious, the price of 400 thousand is already very good👍
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N***a

10.0
/ 10
The hotel is clean, comfortable, the facilities are quite complete, the location is strategic, the hotel staff is also friendly, the breakfast is varied and delicious, the price of 400 thousand is really good 👍
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F***z

10.0
/ 10
The hotel is comfortable, the building looks well-maintained, the rooms are clean, and the front desk is open 24 hours, so even at night, checking in was easy. The location is right in the city center, close to everything. I was on a business trip, and it was easy to walk around the hotel. I would definitely return to this hotel again. Recommended.
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In the Area
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Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111

Main Facilities

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Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Elevator
Serela Merdeka is a 3-star hotels that has been welcoming guests since 2013. It was previously known as Serela Merdeka by KAGUM Hotels. The accommodation went through a renovation in 2021. Serela Merdeka is part of KAGUM Hotels. There are 80 rooms spread across 6 floors.
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What's around Serela Merdeka

Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111
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General Information

Serela Merdeka is a 3-star hotels that has been welcoming guests since 2013. It was previously known as Serela Merdeka by KAGUM Hotels. The accommodation went through a renovation in 2021. Serela Merdeka is part of KAGUM Hotels. There are 80 rooms spread across 6 floors.

Location

Located at Jl. Purnawarman No. 23 Bandung in Bandung, Indonesia. Those looking to explore will find Masjid Mulyamekar, Taman Gasibu, and NESAS VIKING SCHOOL nearby.

Facilities & Amenities

Serela Merdeka has Laundry service, Parking, Airport transfer, Restaurant, Luggage storage, and more.

Business Facilities

For guests traveling for work, Serela Merdeka has Meeting facilities and Projector available.

Contact

Email: faisal.akbar@serelahotel.com
Phone number: +62224231456
Website: www.serelahotel.com

All facilities in Serela Merdeka

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Others

Meals & Dining

  • Breakfast
  • Breakfast buffet

Business Facilities

  • Projector
  • Meeting facilities

Activity & Leisure

  • Massage
  • Spa

Accommodation Facilities

  • Car park
  • Smoking area

Guest Services

  • Luggage storage
  • Express check-out
  • Bellboy service
  • Multilingual staff
  • Newspaper in lobby
  • Laundry Service
  • 24-hour security
  • 24-hour front desk

Public Facilities

  • Elevator
  • Safety deposit box
  • Restaurant

Nearby Facilities

  • Supermarket
  • ATM/Bank

Transportation

  • Airport transfer
  • Valet parking
  • Secure parking

Connectivity

  • LAN Internet access
  • Wi-Fi in public areas

Travelling with Companions

  • Babysitting

Shuttle Service

  • Transfer service

Accommodation Policy & General Information in Serela Merdeka

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serela Merdeka
80
Number of floors in Serela Merdeka
6
Another facilities in Serela Merdeka
Breakfast, Breakfast buffet, Projector, Meeting facilities, Massage

Frequently asked question in Serela Merdeka

What is normal check-in & check-out time at Serela Merdeka?
The standard check-in time at Serela Merdeka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Serela Merdeka provide breakfast?
Yes, Serela Merdeka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serela Merdeka?
Serela Merdeka is a 3.0-star hotel.
How many floors does Serela Merdeka have?
Serela Merdeka has 6 floors.
How many rooms are available at Serela Merdeka?
Serela Merdeka has 80 rooms in total.
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More Reviews from Other Guests in Serela Merdeka

Overall Ratings & Reviews Serela Merdeka

Traveloka (6,999)
Other sources (32)
8.2
Very Good
From 6,999 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.8

Location

8.6

Service and Facilites

8.1

People often mention about Serela Merdeka
All
Distance to City Center (119)
Bedroom (103)
Staff Friendliness (97)
Ambiance (97)
Bathroom (94)
Accessibility (79)
Taste (68)
Surroundings (63)
Room Space (61)
Hotel Area (61)
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Traveler Reviews Serela Merdeka

Number of reviews per page
20
40
Customer reviews
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 day(s) ago
Dirty ceiling, toilet flush is stuck and difficult to operate, dirty toilet, cloudy and smelly water.
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W***o
icon-Staycation
Staycation
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8.5
/10
Reviewed 1 week(s) ago
The large aquarium in the hotel lobby is cool.
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ISA A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The water is very murky, the drainage is slow, and the bathrooms are dirty. The plus side: the location is very strategic.
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K***l
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
The interaction with the receptionist was very poor, and check-in was not permitted until 3:00 PM. Regarding cleanliness, the bed sheets and pillowcases had not been changed and bore clearly visible stains. As for the food, the quality was very poor and did not befit a three-star hotel.
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s***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
It's just that the breakfast menu isn't very extensive.
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1 people find it helpful
Gumelar P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The best hotel. My first stay here was peaceful, the staff friendly, and the comfort. I'll definitely stay here again in the future 👍
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1 people find it helpful
M***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
First time, the room was comfortable... too bad the Wi-Fi didn't work.
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1 people find it helpful
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Yana F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Have placed corporate guests at this hotel several times, overall OK and very satisfied.
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1 people find it helpful
A***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Comfortable, friendly, good service, close to the city center.
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R***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Overall, staying here was really good.
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1 people find it helpful
M***a
icon-Transit
Transit
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6.7
/10
Reviewed 10 week(s) ago
The location is premium. The staff are friendly and helpful. The room is clean and comfortable. The shower is great, no need to wait long for hot water. But please, the linens should probably be replaced. There are spots on the bed sheet and the towels are no longer usable. Besides the edges of the towels are already torn (see picture), there are spots and they are also not absorbent anymore. Oh yeah, it would be better if there were 4 pillows instead of only 2, hehe. Maybe it can be improved. Thanks.
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1 people find it helpful
Muhammad H.
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10.0
/10
Reviewed 13 week(s) ago
very good and effective, will come back again.
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1 people find it helpful
Jerri R.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 13 week(s) ago
1. The soundproofing level is low, so vehicle noise can be heard entering the room. 2. The water flow fluctuates, from low to high. The water is cloudy. 3. The food for a 3-star hotel needs to be improved.
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2 people find it helpful
m***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Good service, affordable hotel but satisfactory service.
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1 people find it helpful
a***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
I left my item behind. Please contact me immediately. Thank you.
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1 people find it helpful
F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
The staff is friendly, the location is strategic, and it's close to everything. However, the mattresses are not very clean, and the rooms are a bit musty.
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Rina O.
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9.4
/10
Reviewed 17 week(s) ago
The rooms are comfortable, clean, and luxurious. The staff are also friendly.
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2 people find it helpful
Achmad F.
icon-Leisure
Leisure
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9.4
/10
Reviewed 17 week(s) ago
A hotel with an old look and furnishings, but well-maintained cleanliness. Check-in and check-out are easy, the superior rooms are quite spacious, and the location is within walking distance to popular culinary spots. The rates are budget-friendly. Recommended hotel.
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1 people find it helpful
Dedi n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 17 week(s) ago
The hotel's location is one-way. The hotel building appears to be old, dating back to the 2000s. It used to be comfortable. However, the noise, especially at night, was a bit disturbing. The sound of passing vehicles made it uncomfortable, and I often woke up during the night. Perhaps the windows in the rooms, especially on the lower floors, could be soundproofed to reduce the noise from outside vehicles.
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2 people find it helpful
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 17 week(s) ago
The vehicle entry and exit area is all in one place, and the parking lot is cramped. The bathrooms are very clean. The food runs out quickly; to my surprise, the rice porridge with sugar was gone. When I asked for a refill, a bowl filled with hot water and unstirred granulated and brown sugar arrived, still just a lump. It was a first and last experience, I think.
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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