How many rooms are available at The Margo Hotel?

The Margo Hotel has 285 rooms in total.

Does The Margo Hotel provide parking?

Yes, The Margo Hotel provides parking. Please confirm details directly with the hotel.

Does The Margo Hotel have a swimming pool?

Yes, a swimming pool is available at The Margo Hotel.

What do past guests say about The Margo Hotel?

The Margo Hotel is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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The Margo Hotel

Name: The Margo Hotel
Address: Jalan Margonda Raya No.358 , Margonda, Depok, Jawa Barat, Indonesia, 16423, Jalan Margonda Raya No.358, Jawa Barat, 16423, Indonesia
Rating: 8.7

Hotels

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8.7

/10

Very Good

8,966 reviews

What Guests Say About Their Stay

f***a

9.7

/ 10

The ambiance is good, staff also helpful and it's so much easier if you want to hang out because the hotel is connected with Margo City Mall.

Verified Traveler

10.0

/ 10

Great hospitality, thank you for making my daughter's birthday extra special ^^

Feybe B. I.

10.0

/ 10

Best hotel... everything is good... thank you for the friendly service...

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S***n

10.0

/ 10

The Margo Hotel offers an unforgettable experience. Its facilities and food are excellent, and it offers easy access to Margo City.

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H***a

10.0

/ 10

Very impressive. The room was clean, spacious, and comfortable. The food was delicious. And the staff were all friendly. Thank you, Margo Hotel. I'll definitely stay at Margo Hotel again next time.

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In the Area

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Jalan Margonda Raya No.358 , Margonda, Depok, Jawa Barat, Indonesia, 16423

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Margo Hotel is a hotel is located at Margonda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Margo Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Margo Hotel

Jalan Margonda Raya No.358 , Margonda, Depok, Jawa Barat, Indonesia, 16423

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Discover More About The Margo Hotel

Location

The Margo Hotel is a hotel is located at Margonda.

About The Margo Hotel

Whether you are planning an event or other special occasions, The Margo Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at The Margo Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, The Margo Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Margo Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Margo Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Margo Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Margo Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Margo Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Margo Hotel.

All facilities in The Margo Hotel

Entertainment Facility

Functional Hall

Common Space

Lobby

Accommodation Services

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
24-hour Receptionist

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

General

AC
Ballroom
Banquet
Connecting rooms
Swimming pool
Smoking area

In-room Facilities

Cable TV
Desk
Hairdryer
Refrigerator
Shower
TV

Business Facilities

Business center
Meeting facilities
Photocopier
Projector

Food and Drinks

Breakfast and lunch
Buffet breakfast

Accessibilty

Accessibility equipment
Wheelchair accessible

Things to Do

Fitness center

Connectivity

LAN Internet

Shuttle Service

Airport transfer (surcharge)

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Margo Hotel

Important Note

Deposit Policy
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals IDR 500.000. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Check-in at Peduli Lindungi Application is required to enter the Hotel or Antigen/PCR result for those who can't be vaccinated

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Margo Hotel	285
Number of floors in The Margo Hotel	18
Another facilities in The Margo Hotel	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Margo Hotel

What are available facilities at The Margo Hotel?

There are top facilites at The Margo Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Margo Hotel?

The standard check-in time at The Margo Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Margo Hotel provide breakfast?

Yes, The Margo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Margo Hotel?

The Margo Hotel is a 4.0-star hotel.

How many floors does The Margo Hotel have?

The Margo Hotel has 18 floors.

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More Reviews from Other Guests in The Margo Hotel

Overall Ratings & Reviews The Margo Hotel

Traveloka (8,836)

Other sources (130)

8.8

Very Good

From 8,836 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about The Margo Hotel

All

Staff Friendliness (191)

Bedroom (178)

Ambiance (171)

Room Space (170)

Accessibility (166)

Hotel Area (165)

Surroundings (163)

Variety (159)

Bathroom (158)

Family Friendly (154)

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Traveler Reviews The Margo Hotel

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Customer reviews

J***o

Staycation

8.5

/10

Reviewed 3 day(s) ago

It was a very pleasant stay here. The staff was friendly, the rooms were clean, and the food was delicious.

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Accommodation's Reply

21 Aug 2026

Dear Valued Guest, Thank you very much for taking the time to share your positive review about your experience at The Marco d'Epoque. We are delighted to hear that you enjoyed your stay with us, and we are also pleased that you were satisfied with the friendliness of our staff, the cleanliness of your room, and the food we served. Friendly service, meticulous cleanliness, and delicious cuisine are our constant commitments for the comfort and satisfaction of all our guests. Your compliments are an encouragement to our entire team in maintaining the highest quality standards. My entire team and I hope to welcome you back to The Marco d'Epoque on your next visit. Sincerely, Bai Sjahfendi, General Manager

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Elyda A. N.

Staycation

9.7

/10

Reviewed 4 day(s) ago

The check-in process was easy and the staff were very informative about hotel activities and the price of breakfast vouchers, which can be cheaper if purchased at the reception rather than directly at the restaurant. Those who bring additional people for breakfast, which is only for two people, are definitely welcome to take this option. The room was clean and the AC was super cold. No complaints about the room. It was really good. Access to Margocity Mall was also convenient and easy. The staff were very friendly and helpful. If you want to escape from home in Depok and change the atmosphere again, definitely go to Margo Hotel. Great job, you guys, and thanks for an amazing stay experience.

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Accommodation's Reply

21 Aug 2026

Dear Ms. Elida A.N., Thank you very much for your review of the Margot de Bois Hotel. We are delighted to hear that your check-in was smooth and that the staff's advice on hotel activities and breakfast voucher selection was very helpful. We are glad that this information made it easier for you to choose your preferred breakfast during your stay. Furthermore, we are very happy that you were satisfied with the cleanliness of your room, the comfortable air conditioning, and the easy access to the Margot Town shopping center. Your compliments regarding the service and assistance from the staff are a great encouragement to our team and will motivate us to continue providing meticulous and attentive service in the future. Thank you for considering the Margot de Bois Hotel as the perfect place to escape the hustle and bustle of everyday life and enjoy the beautiful views of Margot. 😊 We are very glad that you enjoyed your stay at our hotel. Your compliments are a great encouragement to our team to strive for the best service and your satisfaction. We hope to welcome you back again. Thank you. Sincerely, General Manager, By Charfendi Co., Ltd.

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Syahbandi P.

Staycation

9.6

/10

Reviewed 7 day(s) ago

This time, I was a bit disappointed because: 1. When I asked for help because I couldn't log in to my Netflix account, they said someone would help, but no one showed up until I checked out. 2. When I asked for parking, they said it was free because I'd provided my license plate at check-in, but when I checked out, I was actually charged Rp 70,000.

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Accommodation's Reply

21 Aug 2026

Dear Mr. P. Shabandi, Thank you for taking the time to share your feedback and suggestions regarding your stay at Margo Depok Hotel. We apologize for any inconvenience caused and for the fact that your expectations were not met. We apologize again for two areas that need improvement. Regarding your question about Netflix user information, we received your inquiry and informed you that staff could assist you, but we were unable to contact you immediately. We apologize for this; it is not our standard hotel service, and we will use this as a benchmark to improve our handling and follow-up of customer inquiries in the future. We apologize again for the error in the parking information. If we had verified the parking registration information using the correct license plate number during check-in, you would not have been charged 70,000 Rupiah for parking upon check-out. We understand this caused considerable inconvenience, as we had informed you in advance that parking was free. Thank you very much for your valuable feedback. We will work with the relevant departments to create a more efficient and comprehensive system for communication, data recording, and customer follow-up. Thank you very much for choosing Margo Depok Hotel. We will do our best to provide even better service on your next stay. Thank you again, General Manager, Shabandi

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A***u

9.7

/10

Reviewed 1 week(s) ago

For those who are looking for a better vacation, it's considered an expensive one... hee. The app price is 1.1 million rupiah. Two days of swimming, two days of shopping, and a free 30-minute Timezone ticket. The playground isn't very well-equipped for those bringing children, just pillows and dolls. A slide and balls would be more kid-friendly.

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Accommodation's Reply

21 Aug 2026

Dear Valued Guest, Thank you very much for taking the time to share your experience staying at The Marco d'Epoque. We are delighted to hear that you enjoyed the various activities during your stay, such as swimming, visiting Marco City Mall, and using the complimentary Timezone pass. We hope these amenities and benefits provided a memorable and valuable experience for you and your family. Furthermore, we greatly appreciate your feedback regarding the children's playground facilities. We understand that a well-equipped play area is very important, especially for guests with children. We will forward your suggestions for adding slides, a ball pit, and other play facilities to the relevant team for evaluation, in order to make our children's play area even more complete and child-friendly. Thank you for your trust and feedback. We look forward to welcoming you and your family back to The Marco d'Epoque again for an even more memorable stay. Sincerely, Bai Sjahfendi, General Manager

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B***i

Business

7.7

/10

Reviewed 1 week(s) ago

Because non-smoking rooms were out of stock, we were given a smoking room. Despite being cleaned and ozonized, the strong smell of cigarettes remained.

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Accommodation's Reply

21 Aug 2026

Dear Valued Guest, Thank you very much for taking the time to share your review and feedback regarding your experience at The Marco d'Epoque. We apologize for the inconvenience you experienced due to our inability to provide you with a non-smoking room during your stay, resulting in you being assigned a smoking room. We understand that although the room was cleaned and disinfected with ozone, the lingering cigarette smell may have affected your comfort throughout your stay. We greatly appreciate your feedback and will forward it to the relevant team for evaluation, particularly regarding the quality and efficiency of the process for managing smoking rooms before allocating them to guests. We understand that room comfort is a crucial part of the guest experience. We hope to be able to provide rooms that better meet your needs and expectations in the future. My entire team and I look forward to welcoming you back to The Marco d'Epoque and providing you with an even more comfortable experience on your next stay. Sincerely, Bai Sjahfendi, General Manager

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D***i

Business

10.0

/10

Reviewed 1 week(s) ago

Comfortable, quiet & pleasant hotel, big and recommended.

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Accommodation's Reply

21 Aug 2026

Dear Valued Guest, Thank you very much for taking the time to share your positive review about your experience at The Marco d'Epoque. We are delighted to hear that you felt comfortable, relaxed, and enjoyed the pleasant atmosphere during your stay at our hotel. We greatly appreciate your evaluation of the hotel's comprehensive facilities and your feedback. Creating a comfortable, relaxing, and pleasant atmosphere is our commitment, and we always prioritize providing the best possible experience for all our guests. Your compliments and feedback are an encouragement to our entire team in consistently maintaining the highest quality standards. My entire team and I look forward to welcoming you back to The Marco d'Epoque on your next visit. Sincerely, Bai Sjahfendi, General Manager

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Ruin F. H.

10.0

/10

Reviewed 1 week(s) ago

Best option in Depok, direct access to the mall.

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1 people find it helpful

Accommodation's Reply

21 Aug 2026

Dear Mr. Ruin F. H., Thank you very much for taking the time to share your positive review about your experience at The Margo Hotel Depok. We are delighted to know that you rated The Margo Hotel as one of the best choices in Depok and that you appreciated the convenient direct access to Margo City Mall. Our excellent location and direct access to the mall are our strengths, ensuring comfort and enjoyment for all guests. Your compliments are an encouragement to our entire team to always maintain the highest quality service and facilities for our guests. My entire team and I hope to welcome you back to The Margo Hotel Depok on your next visit. Sincerely, Bay Sjahfendi, General Manager

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Jimmy S.

10.0

/10

Reviewed 2 week(s) ago

Everything was great, but one thing really disappointed me. I booked a room for my in-laws' birthday and asked for a surprise cake (I'd already written a special request in the app and spoken directly with receptionist Ari), and they agreed. But by the time I checked out, the cake wasn't there. If I'd known that, I would have ordered a cake from outside the hotel 😭

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Accommodation's Reply

21 Aug 2026

Dear Mr. Jimmy S., Thank you very much for taking the time to share your review and experience staying at The Marco d'Epoque. We are delighted to hear that you were satisfied with your overall stay. However, we understand your disappointment regarding your request for a surprise birthday cake for your in-laws' parents, which you requested through the application and directly with Ari at reception. We are very sorry that although our team processed your request, the surprise cake you expected was not available upon check-out. Furthermore, this was a very special family moment for you. We understand that if you had known from the outset that this request could not be fulfilled, you would have had the opportunity to bring a cake from outside the hotel. This feedback is very concerning for us. We will reassess the coordination and recording of special requests between departments to prevent such incidents from happening again, especially requests related to celebrations and special moments for guests. We are very grateful that you trusted The Marco d'Epoque to be a part of your family celebration, and we apologize that we were unable to provide you with an experience that met your expectations this time. I and the entire team sincerely hope to welcome you back to The Marco d'Epoque again and provide you with a better experience next time. Sincerely, Bai Sjahfendi, General Manager

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Verified Traveler

8.5

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly, it was clean, and it had direct access to the mall. My only complaint is that the food wasn't very good, with many of the dishes being bland. Hopefully, this can be improved.

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Accommodation's Reply

21 Aug 2026

Dear Valued Guest, Thank you very much for taking the time to share your review and feedback regarding your experience at The Marco Deposite. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the hotel, and the convenient access to Marco City Shopping Mall. These are aspects of comfort that we always prioritize for all our guests. However, we apologize if the quality and taste of the food we served did not meet your expectations, particularly some dishes that felt bland or lacking flavor. This feedback is very important to us, and we will forward it to our Food and Beverage team to use in our evaluation to improve the consistency of taste and quality of our food. Thank you for your feedback. We hope to provide you with a better dining experience on your next visit. My entire team and I look forward to welcoming you back to The Marco Deposite again. Sincerely, Bai Sjahfendi, General Manager

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H***j

Business

10.0

/10

Reviewed 2 week(s) ago

Everything was fine, but the only thing you need to be careful about is the basement parking. When I wanted to leave at dawn, the parking lot was pitch black and there were no signs.

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Accommodation's Reply

21 Aug 2026

Dear Valued Guest, Thank you very much for taking the time to share your review and feedback regarding your stay at The Marco Depoque. We are delighted to hear that you were satisfied with your overall stay. However, we apologize for the inconvenience you experienced while using the underground parking area, particularly during early morning check-out. The inadequate lighting and lack of signage may have caused guests discomfort and difficulty navigating. Your feedback is very important to us, and we will forward it to the relevant team for immediate evaluation, especially regarding lighting and the addition of signage or directional markers in the underground area. We are committed to continuously improving the safety, comfort, and accessibility for all our guests. Thank you for your attention and feedback. We greatly appreciate the opportunity to make improvements to enhance your next stay. My entire team and I hope to welcome you back to The Marco Depoque again. Sincerely, Bai Sjahfendi, General Manager

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S***y

Staycation

8.5

/10

Reviewed 2 week(s) ago

The staff serving is very friendly...

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Accommodation's Reply

21 Aug 2026

Dear Valued Guest, Thank you very much for taking the time to share your positive review about your experience at The Marco Depoque Hotel. We are delighted to hear that you were pleased with the friendly service from our staff. Friendly, warm, and professional service is always our top priority for the comfort and satisfaction of all our guests. Your compliments are an encouragement to our entire team to consistently provide the best service and create memorable experiences for everyone. My entire team and I hope to welcome you back to The Marco Depoque Hotel on your next visit. Sincerely, Bai Sjahfendi, General Manager

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S***a

8.4

/10

Reviewed 3 week(s) ago

Overall, it was comfortable and clean. The only thing lacking in the hotel breakfast menu was the lack of flavor. Hopefully, they'll improve it next time. ☺️

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Accommodation's Reply

06 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at The Marco d'Epoque. We are pleased to hear that you were generally satisfied with the atmosphere and cleanliness of the hotel. However, we greatly appreciate your feedback regarding the taste of some breakfast items that did not meet your expectations. Your feedback is important to us and will be forwarded to our Food and Beverage team to be used in our evaluation process to improve the quality and consistency of the food we serve in the future. Thank you for your feedback. We hope to welcome you back to The Marco d'Epoque again and provide you with an even better experience on your next visit. Sincerely, Bai Sjahfendi, General Manager

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Verified Traveler

8.4

/10

Reviewed 4 week(s) ago

The double bed room is too small and has minimal facilities, but I praise the breakfast 👍👍👍

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Accommodation's Reply

29 Jul 2026

Dear Valued Guest, Thank you for your review and feedback, and for your trust in choosing The Marco d'Epoque Hotel. We are delighted to hear that you enjoyed our breakfast. Your appreciation for the quality of our breakfast motivates our Food and Beverage team to continuously strive to maintain and improve the guest experience. We also appreciate your comments regarding the size of the twin room and the amenities provided. This feedback is invaluable in our evaluation process for improving comfort and meeting the needs of our guests during their stay. We look forward to welcoming you back to The Marco d'Epoque Hotel again and providing you with an even better experience on your next visit. Sincerely, Bai Sjahfendi, General Manager

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f***a

9.7

/10

Reviewed 4 week(s) ago

The ambiance is good, staff also helpful and it's so much easier if you want to hang out because the hotel is connected with Margo City Mall.

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Accommodation's Reply

29 Jul 2026

Dear Valued Guest, Thank you for your wonderful review and for choosing The Margo Hotel Depok. We are delighted to know that you enjoyed the ambiance of our hotel and found our staff to be helpful throughout your stay. We are also pleased that you appreciated the convenience of our direct access to Margo City Mall, making it easier to relax, shop, and spend your leisure time. Your kind words are truly appreciated and serve as a great motivation for our team to continue delivering exceptional hospitality and memorable experiences for every guest. We look forward to welcoming you back to The Margo Hotel Depok in the near future. Warm regards, Bay Sjahfendi General Manager

M***d

9.4

/10

Reviewed 5 week(s) ago

The location is nice, close to the mall. The atmosphere is comfortable, and the amenities are complete. Check-in was fast. It's all very pleasant.

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Accommodation's Reply

22 Jul 2026

Dear Valued Guest, Thank you for your kind review and for choosing The Marco d'Epoque Hotel. We are delighted to hear that you enjoyed our convenient location near shopping malls, the welcoming atmosphere, the comprehensive facilities, and the quick check-in process. Your compliments are a great reward for our entire team and motivate us to continue providing the best service and memorable stays for all our guests. We hope to welcome you back to The Marco d'Epoque Hotel again in the future. Sincerely, Bay Sjahfendi, General Manager

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W***i

Staycation

10.0

/10

Reviewed 5 week(s) ago

Staying here is close to the mall, with direct access. The main goal is usually to take the kids swimming while staying. The pool is clean and offers a view.

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Accommodation's Reply

22 Jul 2026

Dear Guests, Thank you very much for staying at Hotel de Bongo and for leaving us such a warm review. We are delighted to hear that you and your family thoroughly enjoyed your stay. We are also pleased to hear that our clean and scenic pool, adjacent to the Margottown Shopping Centre, has become a favorite spot for you and your children. Your praise is a great encouragement to all of our staff. We will continue to strive to provide all our guests with a comfortable and memorable stay. We look forward to welcoming you back again. Thank you. General Manager, Bay Shafendi

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Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

Nice hotel and friendly staff and very neat room, delicious food at the restaurant.

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Accommodation's Reply

22 Jul 2026

Dear Valued Guest, Thank you for your wonderful review and for choosing The Margo Hotel Depok. We are delighted to know that you enjoyed your stay with us and appreciated our friendly staff, neat and comfortable room, as well as the delicious food served at our restaurant. Your kind words are truly appreciated and serve as a great motivation for our entire team to continue delivering exceptional hospitality and memorable experiences for every guest. We look forward to welcoming you back to The Margo Hotel Depok in the near future. Warm regards, Bay Sjahfendi General Manager

Russel P.

10.0

/10

Reviewed 5 week(s) ago

The best hotel in the Depok area. Thank you.

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Accommodation's Reply

22 Jul 2026

Dear Mr. Russell P., Thank you for your kind review and for your trust in choosing The Marco Depoque Hotel. We are delighted to know that you rated The Marco as the best hotel in the Depoque area. Your compliments are a very meaningful reward for our entire team and motivate us to strive for the best service and provide memorable stays for all our guests. We hope to welcome you back to The Marco Depoque Hotel on your next visit. Sincerely, Bai Sjahfendi, General Manager

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Rina M.

10.0

/10

Reviewed 6 week(s) ago

It's close, there's a mall next door. There's also a mall across the street.

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1 people find it helpful

Accommodation's Reply

18 Jul 2026

Dear Ms. Rina M., Thank you for your kind review and for choosing The Marco d'Epoque Hotel. We are delighted to hear that you appreciated our hotel's location, directly connected to Marco City and surrounded by numerous shopping malls, providing you with convenience throughout your stay. Your compliments encourage our entire team to strive for the best service and create memorable experiences for all our guests. We hope to welcome you back to The Marco d'Epoque Hotel again in the future. Sincerely, Bai Sjahfendi, General Manager

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N***r

Leisure

9.1

/10

Reviewed 6 week(s) ago

The hotel was very clean, bright, and comfortable. However, if you book through the app, you can't check in right away. You have to check in the next afternoon, even though I wanted to check in at 2 a.m. to watch football.

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1 people find it helpful

Accommodation's Reply

18 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at The Marco Depoque. We are delighted that you were impressed with the cleanliness, lighting, and atmosphere of the hotel. We apologize for any inconvenience you may have experienced during the check-in process via the application. Please note that bookings made through online travel agents (OTAs) are subject to the check-in date selected during the booking process. If the booking is for a date starting on that day, the check-in time will remain the scheduled time. For early morning check-in requests, please book one night in advance to ensure immediate room availability upon arrival. Thank you for your feedback and understanding. We look forward to welcoming you back to The Marco Depoque and providing you with an even better stay on your next visit. Sincerely, Bai Sjahfendi, General Manager

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