Does ACES Hotel Kuala Lumpur provide parking?

Yes, ACES Hotel Kuala Lumpur provides parking. Please confirm details directly with the hotel.

Does ACES Hotel Kuala Lumpur provide early check-in?

Yes, early check-in is available at ACES Hotel Kuala Lumpur, subject to availability. Please contact the hotel directly to arrange this.

Does ACES Hotel Kuala Lumpur provide late check-out?

Yes, late check-out is available at ACES Hotel Kuala Lumpur, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about ACES Hotel Kuala Lumpur?

ACES Hotel Kuala Lumpur is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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ACES Hotel Kuala Lumpur

Name: ACES Hotel Kuala Lumpur
Address: 10 Jalan Tun Tan Cheng Lock, Chinatown, Kuala Lumpur, Malaysia, 50050, 10 Jalan Tun Tan Cheng Lock, Kuala Lumpur, 50050, Malaysia
Rating: 8.7

Hotels

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8.7

/10

Very Good

417 reviews

What Guests Say About Their Stay

Imelda M. S.

8.5

/ 10

This is my second stay here, as I also stayed here two months prior to my trip to KL. It's closer to shopping, as it's near the souvenir market, and the train line is also close, so I prefer it. They also let me store my luggage, as I was going on to Penang and returning in three days, so I left my other luggage at the hotel free of charge. Thank you.

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W***d

8.8

/ 10

There was an Indian female receptionist who was very friendly and helpful at check-in and when I asked to change rooms to be closer to each other for two rooms.

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h***i

10.0

/ 10

Comfy and clean. The staff are friendly and responsive. Near 7-Eleven, fast food, and many food options. The security guard is nice and responsive, making it feel very safe.

W***a

10.0

/ 10

Strategic location near several busy centers such as Petaling Street and Central Market, also close to Pasar Seni Station for those who want to use Rapid KL, spacious and comfortable rooms, friendly and polite staff, very easy check in/out process, recommended for those who want to explore Kuala Lumpur on foot or using public transportation.

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F***a

9.4

/ 10

Thank you Aces Hotel, I really enjoyed staying here, it's clean, comfortable, strategic location, I really like it. Will be back soon, God willing.

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In the Area

See Map

10 Jalan Tun Tan Cheng Lock, Chinatown, Kuala Lumpur, Malaysia, 50050

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Aces Hotel Kota Raya ACES Hotel Kuala Lumpur is a hotel is located at Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in ACES Hotel Kuala Lumpur

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What's around ACES Hotel Kuala Lumpur

10 Jalan Tun Tan Cheng Lock, Chinatown, Kuala Lumpur, Malaysia, 50050

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Discover More About ACES Hotel Kuala Lumpur

note: hotel was previously named Aces Hotel Kota Raya

Location

ACES Hotel Kuala Lumpur is a hotel is located at Chinatown.

About ACES Hotel Kuala Lumpur

Not only located within easy reach of various places of interests for your adventure, but staying at ACES Hotel Kuala Lumpur will also give you a pleasant stay.

ACES Hotel Kuala Lumpur is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, ACES Hotel Kuala Lumpur is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at ACES Hotel Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at ACES Hotel Kuala Lumpur, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at ACES Hotel Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, ACES Hotel Kuala Lumpur is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ACES Hotel Kuala Lumpur.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ACES Hotel Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ACES Hotel Kuala Lumpur is the right place to stay.

All facilities in ACES Hotel Kuala Lumpur

Common Space

Lobby

Exterior

Others

Nearby View and Attractions

Hotel Services

Concierge
Money changer
Early Check-in
24-hour Receptionist
24-hour security
Late check-out
Luggage storage
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Accessibilty

Accessible bathroom
Disabled access friendly
In-room accessibility
Wheelchair accessible

Transportation

Limited parking
Parking with surcharge
Secure parking

General

AC
Family room
Non-smoking room

Public Facilities

Parking
Elevator
WiFi in public area

In-room Facilities

Desk
Shower
TV

Connectivity

Free WiFi

Accommodation Policy & General Information in ACES Hotel Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at ACES Hotel Kuala Lumpur	68
Number of floors in ACES Hotel Kuala Lumpur	1
Another facilities in ACES Hotel Kuala Lumpur	Concierge, Money changer, Early Check-in, 24-hour Receptionist, 24-hour security

Frequently asked question in ACES Hotel Kuala Lumpur

What are available facilities at ACES Hotel Kuala Lumpur?

There are top facilites at ACES Hotel Kuala Lumpur such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at ACES Hotel Kuala Lumpur?

The standard check-in time at ACES Hotel Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of ACES Hotel Kuala Lumpur?

ACES Hotel Kuala Lumpur is a 3.0-star hotel.

How many floors does ACES Hotel Kuala Lumpur have?

ACES Hotel Kuala Lumpur has 1 floors.

How many rooms are available at ACES Hotel Kuala Lumpur?

ACES Hotel Kuala Lumpur has 68 rooms in total.

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More Reviews from Other Guests in ACES Hotel Kuala Lumpur

Overall Ratings & Reviews ACES Hotel Kuala Lumpur

Traveloka (370)

Other sources (47)

8.9

Very Good

From 370 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

9.2

Service and Facilites

8.8

People often mention about ACES Hotel Kuala Lumpur

All

Room Space (72)

Surroundings (71)

Distance to City Center (70)

Accessibility (68)

Staff Friendliness (66)

Bedroom (63)

Bathroom (60)

Ambiance (58)

Wifi (56)

Hotel Area (48)

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Traveler Reviews ACES Hotel Kuala Lumpur

Number of reviews per page

Customer reviews

F***h

9.4

/10

Reviewed 3 day(s) ago

Clean rooms, close to Petaling Street and Pudu Sentral, friendly service.

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Accommodation's Reply

21 Aug 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur

J***i

Leisure

9.0

/10

Reviewed 5 day(s) ago

Hotel was excellent, but if you decide to take the breakfast, reconsider it with the price, and there wasn't any buffet, more like MBG but healthier.

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D***n

Medical

6.6

/10

Reviewed 1 week(s) ago

A fire broke out on August 10, 2026, at 2:00 PM. There was no receptionist on standby in the lobby, and the warnings weren't fully understood. I felt uneasy and worried.

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1 people find it helpful

Imelda M. S.

Leisure

8.2

/10

Reviewed 1 week(s) ago

It's good and recommended for those on holiday and want to shop for souvenirs because the access is only on foot, close and you're there.

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Accommodation's Reply

21 Aug 2026

Imelda M. S.

Leisure

8.5

/10

Reviewed 1 week(s) ago

Three days before my stay, I had already stayed here for 1 night. Coincidentally, I was going to Penang for medical treatment, so I stayed here again when I returned. This was my 3rd stay here and I was a bit disappointed because at check-in I booked 2 rooms because I brought children. Well, I was given a room far from the children, then some of the facilities were broken. So I asked for a change because I paid, so I have the right to use what I paid for. But it was very complicated, I waited almost 2 hours to get a room. And it turned out that the first one was said to be full, but it turned out there were available and my room and the children were not far apart, only between 3 rooms. It turns out that being a visitor has to be tough and firm so we can get what is rightfully ours... But honestly, the receptionist was also helpful so at least it didn't make me disappointed for a long time 😁. Fully recommended for visitors who want to stay here because of the close access for vacations while in KL and want to visit tourist attractions.

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Imelda M. S.

Leisure

8.5

/10

Reviewed 1 week(s) ago

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hesti h. r. p.

Transit

9.0

/10

Reviewed 3 week(s) ago

The staff reception was very fast and provided a 5-star experience. The place is opposite Chinatown, with a 7-Eleven nearby. However, it might need maintenance. The bathroom was not clean enough.

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samin

Leisure

8.5

/10

Reviewed 5 week(s) ago

Location with culinary and transportation center.

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1 people find it helpful

Accommodation's Reply

23 Jul 2026

s***n

Leisure

8.8

/10

Reviewed 5 week(s) ago

The location is close to the culinary center and bus/LRT station.

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1 people find it helpful

Accommodation's Reply

23 Jul 2026

ERIKAWATI

Staycation

9.4

/10

Reviewed 7 week(s) ago

A strategically located hotel, but the entrance is from the side, as it's located on the 5th floor of a cluster of shophouses. Overall, it's very good.

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2 people find it helpful

V***o

Staycation

8.2

/10

Reviewed 7 week(s) ago

Spacious and tidy room, well soundproof. My feedback is, they can put a big/long mirror in the room, as some people need it. And an additional table or change it into a long table at least.

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z***a

Leisure

9.4

/10

Reviewed 8 week(s) ago

Everything is okay, the room is clean, the staff is friendly, what I like most is that there is no deposit required, free refill of drinking water, and there is an iron too.

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3 people find it helpful

Accommodation's Reply

01 Aug 2026

S***a

Transit

6.4

/10

Reviewed 9 week(s) ago

In front of Petaling Gate. But the bathroom smells like urine.

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2 people find it helpful

N***h

9.1

/10

Reviewed 11 week(s) ago

The location is comfortable and strategic, close to everything, with plenty of food and walking distance to Pasar Seni and Petaling Street. The room was clean and tidy, but the Malay male receptionist upon check-in was unfriendly, uninformative, and unhelpful.

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N***h

Leisure

9.1

/10

Reviewed 11 week(s) ago

The location is strategic, easy to get everywhere, and close to Sevel and the MRT. The rooms are clean. However, the Malay male receptionist who usually works before check-in is unfriendly and uninformative.

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2 people find it helpful

N***n

9.4

/10

Reviewed 11 week(s) ago

It's very convenient because it's right next to Chinatown.

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Accommodation's Reply

16 Jul 2026

W***d

Medical

8.8

/10

Reviewed 12 week(s) ago

There was an Indian female receptionist who was very friendly and helpful at check-in and when I asked to change rooms to be closer to each other for two rooms.

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2 people find it helpful

Accommodation's Reply

30 May 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our receptionist made a positive impression during your stay and that she was friendly and helpful throughout your check-in process. We are especially pleased to know that she was able to assist with your request to have the two rooms closer to each other, helping to make your stay more convenient and comfortable. Your kind words will certainly be shared with our team as encouragement to continue delivering warm and attentive service. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay. Warm regards, Management Team ACES Hotel Kuala Lumpur

Verified Traveler

Leisure

10.0

/10

Reviewed 12 week(s) ago

The hotel staff was friendly and responsive. Check-in and check-out were quick and straightforward. The rooms were always kept tidy. Overall, everything was fine. I'll definitely be back again, as long as the prices don't go up, hehehe.

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1 people find it helpful

Accommodation's Reply

30 May 2026

Dear Valued Guest, Thank you for sharing your kind feedback with us. We are delighted to hear that you found our staff friendly and responsive, and that your check-in and check-out experience was quick and seamless. It is also wonderful to know that you appreciated the cleanliness and tidiness of our rooms. We truly appreciate your continued support and are especially happy to hear that you plan to return. We will certainly do our best to continue providing great value and a comfortable stay for all our guests. We look forward to welcoming you back again soon — hopefully with prices that still make you smile! 😊 Warm regards, Management Team ACES Hotel Kuala Lumpur

S***i

9.7

/10

Reviewed 12 week(s) ago

The hotel is quite nice and reasonably priced, close to Petaling Street, Pasar Seni, and plenty of dining options. However, the lobby is quite far away, requiring stairs, and not suitable for children or the disabled. It's a real hassle.

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1 people find it helpful

Accommodation's Reply

28 May 2026

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you found the hotel nice, reasonably priced, and conveniently located near popular attractions and dining options. At the same time, we sincerely apologize for the inconvenience caused regarding the lobby access. We understand your concerns about the stairs and accessibility, especially for families with children and guests with mobility challenges. Your feedback is valuable to us, and we will certainly take it into consideration as we continuously look for ways to improve our guest experience. We appreciate your comments and hope to have the opportunity to welcome you again for a better stay in the future. Warm regards, Management Team ACES Hotel Kuala Lumpur

h***i

10.0

/10

Reviewed 13 week(s) ago

Comfy and clean. The staff are friendly and responsive. Near 7-Eleven, fast food, and many food options. The security guard is nice and responsive, making it feel very safe.

Find this review helpful?

Accommodation's Reply

24 May 2026

Dear Valued Guest, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you found the hotel comfortable and clean, and that our friendly and responsive team made your stay enjoyable. We are also pleased that you appreciated our convenient location with many nearby dining options, as well as the attentiveness of our security team in ensuring a safe and comfortable environment for our guests. Your kind words truly motivate us, and we look forward to welcoming you back for another pleasant stay at ANSA Hotel Kuala Lumpur. Warm regards, The Management ACES Hotel Kuala Lumpur

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