Dorsett Kuala Lumpur

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8.5
/10
Very Good
3,654 reviews

What Guests Say About Their Stay

n***h

8.2
/ 10
The hotel is located in the Bukit Bintang area, a walking distance to Pavilion. About 10 minutes' walk from Monorail Bukit Bintang. Flat rate underground parking RM11. Friendly and helpful staff. The check-in process was very smooth. The room was generally clean. A water filter was provided in the room. The bed and pillows were good. Didn't opt for breakfast, so no comment.

V***a

9.4
/ 10
Wow, it's been almost 10 years since we stayed here, and it turns out the hotel is still well maintained!! Next time, we will definitely come back and stay here! The receptionist, Dinda, was very friendly and helpful! We were upgraded to a suite! Thanks a lot, Dinda!
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Verified Traveler

10.0
/ 10
We really enjoyed staying at Dorsett and felt very comfortable. We will definitely be back.

A***v

8.2
/ 10
One of the very strategic locations in KL, the room was very comfy. Excellent.

F***a

9.4
/ 10
⭐⭐⭐⭐⭐ This is my second time staying at this hotel. The room was clean and comfortable. The staff were incredibly friendly, polite, and always willing to help with a smile. Their excellent service made my stay even more enjoyable. The location was also convenient and the overall experience exceeded my expectations.
In the Area
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172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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Swimming Pool
Elevator
Restaurant
Parking
WiFi
Dorsett Kuala Lumpur is a 5-star hotels that has been welcoming guests since 1997. It was previously known as Dorsett Regency Kuala Lumpur. The accommodation went through a renovation in 2017. Dorsett Kuala Lumpur is part of Dorsett under Dorsett Hospitality International. There are 322 rooms spread across 29 floors.
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What's around Dorsett Kuala Lumpur

172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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General Information

Dorsett Kuala Lumpur is a 5-star hotels that has been welcoming guests since 1997. It was previously known as Dorsett Regency Kuala Lumpur. The accommodation went through a renovation in 2017. Dorsett Kuala Lumpur is part of Dorsett under Dorsett Hospitality International. There are 322 rooms spread across 29 floors.

Location

Located at 172 Jalan Imbi in Kuala Lumpur, Malaysia. Those looking to explore will find Cheras Guan Yin Tang, National Science Museum, and Kelab Golf Perkhidmatan Awam nearby.

Facilities & Amenities

Dorsett Kuala Lumpur has Outdoor pool, Children pool, Swimming pool, Late check-out, Laundry service, and more. Rooms also come with TV and In-room safe.

Business Facilities

For guests traveling for work, Dorsett Kuala Lumpur has Meeting facilities and Projector available.

Contact

Email: info.kualalumpur@dorsetthotels.com
Phone number: +60321746788
Website: www.dorsetthotels.com/malaysia/kualalumpur

All facilities in Dorsett Kuala Lumpur

Others Dorsett Kuala Lumpur
Others

Hotel Services

  • Laundry service
  • _24_HOUR_FRONT_DESK
  • Multilingual staff
  • Front desk
  • Bellhop
  • Doorman
  • _24H_SECURITY
  • Early Check-in
  • Late check-out
  • Luggage storage
  • CONCIERGE_SERVICES
  • Tours

General

  • Family room
  • Parking
  • Smoking area

Family-friendly Facilities

  • Children pool

Public Facilities

  • Elevator
  • Room service
  • Restaurant
  • SAFE_DEPOSIT_AT_FRONT_DESK

Food and Drinks

  • BREAKFAST_AVAILABLE
  • Buffet breakfast
  • Continental breakfast

Transportation

  • Valet parking
  • CAR_RENTAL
  • Limo or town car service

Connectivity

  • WiFi in public area
  • WIFI_ACCESS

Business Facilities

  • Projector
  • Meeting facilities

Things to Do

  • Spa
  • Outdoor pool

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Dorsett Kuala Lumpur

IMPORTANT_NOTICE

Deposit Policy
Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Swimming Pool, Elevator, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dorsett Kuala Lumpur
322
Number of floors in Dorsett Kuala Lumpur
29
Another facilities in Dorsett Kuala Lumpur
Laundry service, _24_HOUR_FRONT_DESK, Multilingual staff, Front desk, Bellhop

Frequently asked question in Dorsett Kuala Lumpur

What are available facilities at Dorsett Kuala Lumpur?
There are top facilites at Dorsett Kuala Lumpur such as Swimming Pool, Elevator, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dorsett Kuala Lumpur?
The standard check-in time at Dorsett Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Dorsett Kuala Lumpur provide breakfast?
Yes, Dorsett Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dorsett Kuala Lumpur?
Dorsett Kuala Lumpur is a 5.0-star hotel.
How many floors does Dorsett Kuala Lumpur have?
Dorsett Kuala Lumpur has 29 floors.
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More Reviews from Other Guests in Dorsett Kuala Lumpur

Overall Ratings & Reviews Dorsett Kuala Lumpur

Traveloka (2,654)
Other sources (1,000)
8.7
Very Good
From 2,654 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Dorsett Kuala Lumpur
All
Distance to City Center (109)
Room Space (102)
Bedroom (99)
Staff Friendliness (93)
Bathroom (85)
Surroundings (83)
Accessibility (83)
Ambiance (75)
Wifi (73)
Hotel Area (73)
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Traveler Reviews Dorsett Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff are all very friendly, close to everywhere 😊
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Accommodation's Reply
28 Oct 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Your kind words mean a great deal to us. We are grateful for your support and are delighted that you enjoyed your time at Dorsett Kuala Lumpur. Warm Regards, Yung Lim, Hotel Manager
L***e
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
The unit was big and spacious. However, the location was not so near to the main shopping belt.
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Accommodation's Reply
21 Oct 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your wonderful comments. We are delighted that you found our hotel comfortable and convenient. We hope to welcome you back for another enjoyable stay soon. Warm Regards, Yung Lim, Hotel Manager
n***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel is located in the Bukit Bintang area, a walking distance to Pavilion. About 10 minutes' walk from Monorail Bukit Bintang. Flat rate underground parking RM11. Friendly and helpful staff. The check-in process was very smooth. The room was generally clean. A water filter was provided in the room. The bed and pillows were good. Didn't opt for breakfast, so no comment.
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Accommodation's Reply
13 Oct 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Your kind words mean a great deal to us. We are grateful for your support and are delighted that you enjoyed your time at Dorsett Kuala Lumpur. Warm Regards, Yung Lim, Hotel Manager
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ADI K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The hotel's location is strategically located in the Bukit Bintang area, close to the bustling downtown area and shopping malls. There are plenty of restaurants and street food. The hotel is older but still clean. The air conditioning is very cool, and the hotel facilities and service are quite good.
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1 people find it helpful
Accommodation's Reply
09 Oct 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, thank you for sharing your experience. It is rewarding to know that our team helped make your stay memorable. We sincerely appreciate your support and look forward to your next visit. Warm Regards, Yung Lim, Hotel Manager
G***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Downtown, clean, comfortable, and very pleasant. No downsides.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your excellent review and for choosing Dorsett Kuala Lumpur. We are pleased to hear that you had an enjoyable stay and that our facilities and services met your expectations. Your feedback is greatly appreciated and encourages us to continue striving for excellence. We look forward to welcoming you back again soon. Warm Regards Yung Lim, Hotel Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I stayed 3 nights at Dorset Bukit Bintang Kuala Lumpur and received good and effective service.. Very satisfied
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1 people find it helpful
Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
Norhani S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Dorsett has been a special place for my family for many years. I’ve been staying here since my kids were young, and now that they’re older, they’re staying at the hotel too! It’s lovely to see how Dorsett has remained a familiar and comfortable place for us over the years. One of the things I love most is the location. It’s so convenient and hard to beat — within walking distance to Pavilion, Sungai Wang Plaza and TRX. You can even walk to KLCC, although it’s a little further and probably more suitable for the younger ones! A special thank you to Dinda for making our check-in so smooth and fuss-free. She was kind enough to arrange a high-floor room for me, which I really appreciated. Thank you as well to Fakhrulradzi for kindly granting me a late check-out. I’m truly grateful for both of their warm and professional service. They were so helpful, welcoming and always served with a genuine smile. These little touches really make a difference and make guests feel valued. One area I feel could be improved is the food selection. I found that the choices were quite similar to my previous stays, so perhaps it would be nice to have a little more variety. Some simple kid-friendly favorites like fried chicken, French fries and nuggets would definitely be appreciated by families. I also really enjoyed the cheese board — the portion was generous and I thought it was lovely. It would be even better with a little more crackers to go with all that delicious cheese! Thank you, Dorsett, for another pleasant stay and for taking such good care of us. We look forward to coming back again!
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Accommodation's Reply
11 Sep 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your excellent review and for choosing Dorsett Kuala Lumpur. We are pleased to hear that you had an enjoyable stay and that our facilities and services met your expectations. Your feedback is greatly appreciated and encourages us to continue striving for excellence. We look forward to welcoming you back again soon. Warm Regards Yung Lim, Hotel Manager
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
great and near with pavilion, bukit bintang, berjaya tows square, lalaport
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1 people find it helpful
Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very convenient for the hotel and close to the city center.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
Mohammed A.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good location and for family with children. Near to everywhere. Food good. I like it.
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Accommodation's Reply
30 Aug 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
The room is big, there is a sofa, there is a water filter in each room.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Wow, it's been almost 10 years since we stayed here, and it turns out the hotel is still well maintained!! Next time, we will definitely come back and stay here! The receptionist, Dinda, was very friendly and helpful! We were upgraded to a suite! Thanks a lot, Dinda!
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Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your excellent review and for choosing Dorsett Kuala Lumpur. We are pleased to hear that you had an enjoyable stay and that our facilities and services met your expectations. Your feedback is greatly appreciated and encourages us to continue striving for excellence. We look forward to welcoming you back again soon. Warm Regards Yung Lim, Hotel Manager
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Hotel is comfortable, but breakfast is so-so.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for choosing Dorsett Kuala Lumpur. We are pleased to know that your expectations were met and that you had a memorable stay with us. Warm Regards, Yung Lim, Hotel Manager
Mohammed A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good, near to everywhere and good.
1 people find it helpful
Accommodation's Reply
16 Aug 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your excellent review and for choosing Dorsett Kuala Lumpur. We are pleased to hear that you had an enjoyable stay and that our facilities and services met your expectations. Your feedback is greatly appreciated and encourages us to continue striving for excellence. We look forward to welcoming you back again soon. Warm Regards Yung Lim, Hotel Manager
Mohammed A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good place near to everywhere.
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Accommodation's Reply
17 Aug 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
Mohammed A.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good beer in every way and good for family.
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Accommodation's Reply
15 Aug 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Your kind words mean a great deal to us. We are grateful for your support and are delighted that you enjoyed your time at Dorsett Kuala Lumpur. Warm Regards, Yung Lim, Hotel Manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Our go-to hotel in Bukit Bintang.
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, thank you for sharing your experience. It is rewarding to know that our team helped make your stay memorable. We sincerely appreciate your support and look forward to your next visit. Warm Regards, Yung Lim, Hotel Manager
B***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
Friendly staff and luxurious hotel design.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. We appreciate your feedback and regret the issues you experienced. Please be assured that the matters raised have been shared with the relevant department heads for review and action. Warm Regards Yung Lim, Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Hotel staff are friendly, the rooms are clean and breakfast options are good.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for choosing Dorsett Kuala Lumpur. We are pleased to know that your expectations were met and that you had a memorable stay with us. Warm Regards, Yung Lim, Hotel Manager
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
We really enjoyed staying at Dorsett and felt very comfortable. We will definitely be back.
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Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to share your wonderful review of Dorsett Kuala Lumpur. We are delighted to know that you enjoyed your stay and that our team contributed positively to your experience. Your kind words are truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional hospitality. We look forward to welcoming you back on your next visit to Kuala Lumpur. Warm Regards Yung Lim
Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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