Iberostar Heritage Grand Mencey

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9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Ivan

10.0
/ 10
Another great stay. Beautiful location, beautiful hotel, lovely garden view from the room. Ok breakfast.

Ulf

10.0
/ 10
Fantastiskt klassiskt femstjärnigt hotell. Generösa ytor inne och utomhus. Trevlig trädgård och fin pool. Balkong mot trädgården rekommenderas. Frukost i världsklass. Utmärkt bar. Rummet stort och bekvämt. Personalen i receptionen är alltid vänlig och hjälpsam.
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David

10.0
/ 10
Great service as always, lovely hotel with great staff. I had a small problem with the air conditioner which was fixed in no time while I was out for dinner. Breakfast was something for everyone and the orange juice is amazing!
In the Area
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Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain, 38004

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Steam room
Laundry service
Luggage storage
Elevator
Health club
Fitness center
Business facilities
Iberostar Heritage Grand Mencey is located in area / city Santa Cruz de Tenerife. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Iberostar Heritage Grand Mencey

Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain, 38004
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Lobby Iberostar Heritage Grand Mencey
Lobby 2 Iberostar Heritage Grand Mencey

Discover More About Iberostar Heritage Grand Mencey

Location
Iberostar Heritage Grand Mencey is located in area / city Santa Cruz de Tenerife.

About Iberostar Heritage Grand Mencey

From business event to corporate gathering, Iberostar Heritage Grand Mencey provides complete services and facilities that you and your colleagues need.

Iberostar Heritage Grand Mencey is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Iberostar Heritage Grand Mencey is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Iberostar Heritage Grand Mencey.

All facilities in Iberostar Heritage Grand Mencey

Facility

  • Outdoor pool
  • Poolside bar
  • Steam room
Swimming Pool Iberostar Heritage Grand Mencey
Swimming Pool
Entertainment Facility Iberostar Heritage Grand Mencey
Entertainment Facility
Fitness Center Iberostar Heritage Grand Mencey
Fitness Center
Functional Hall Iberostar Heritage Grand Mencey
Functional Hall
Common Space Iberostar Heritage Grand Mencey
Common Space

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Limited parking

Things to Do

  • Outdoor pool
  • Spa
  • Health club
  • Sauna
  • Steam room

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area
  • Banquet
  • Reception hall
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Iberostar Heritage Grand Mencey

Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 20 to 30 for adults, and EUR 20 to 30 for children
  • Nearby parking fee: EUR 12 per day (66 ft away)
  • Facilities fee: EUR 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Property uses a professional cleaning service, EarthCheck, VIP Access

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Iberostar Heritage Grand Mencey
261
Number of floors in Iberostar Heritage Grand Mencey
4
Another facilities in Iberostar Heritage Grand Mencey
Vegetarian meal, Poolside bar, Breakfast, Snack bar, Limited parking

Frequently asked question in Iberostar Heritage Grand Mencey

What is normal check-in & check-out time at Iberostar Heritage Grand Mencey?
The standard check-in time at Iberostar Heritage Grand Mencey is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Iberostar Heritage Grand Mencey provide breakfast?
Yes, Iberostar Heritage Grand Mencey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Iberostar Heritage Grand Mencey?
Iberostar Heritage Grand Mencey is a 5.0-star hotel.
How many floors does Iberostar Heritage Grand Mencey have?
Iberostar Heritage Grand Mencey has 4 floors.
How many rooms are available at Iberostar Heritage Grand Mencey?
Iberostar Heritage Grand Mencey has 261 rooms in total.
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More Reviews from Other Guests in Iberostar Heritage Grand Mencey

9.2
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.2

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Traveler Reviews Iberostar Heritage Grand Mencey

Number of reviews per page
20
40
Top reviews
Ivan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Another great stay. Beautiful location, beautiful hotel, lovely garden view from the room. Ok breakfast.
Ulf
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastiskt klassiskt femstjärnigt hotell. Generösa ytor inne och utomhus. Trevlig trädgård och fin pool. Balkong mot trädgården rekommenderas. Frukost i världsklass. Utmärkt bar. Rummet stort och bekvämt. Personalen i receptionen är alltid vänlig och hjälpsam.
Juan
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location with very nice pool and helpful staff
David
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great service as always, lovely hotel with great staff. I had a small problem with the air conditioner which was fixed in no time while I was out for dinner. Breakfast was something for everyone and the orange juice is amazing!
Helene
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautifully designed rooms, had a garden outlook which was wonderful. The spa was a nice place to relax. Great pool with towels provided. Amazing staff who always went the extra mile and were so thoughtful and attentive. Lovely food, good wine selection including local wines.
Alexander Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Always a delight to return to the Mencey. Wonderful staff and amenities. Great place to relax by outdoor pool, which is serene, set within beautiful garden. Good location with only a few minutes walk to the centre of Santa Cruz.
Helene
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was beautifully designed with the most wonderful outlook over the gardens. The pool was lovely and the delicious non-alcoholic cocktail served mid- morning was a delightful touch. The massage and spa was superb with thoughtful attention to details throughout. The food served at both breakfast and dinner was very high quality. Overall it has been a wonderful stay, as all of the above mentions but what has really stood out, throughout our stay, has been the attentive and friendly staff, thank you all for making our stay so memorable.
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etelina
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Everything was perfect. We love to come here
David
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great experience and staff but pillows were a bit strange
thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Perfect
Dan
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

An all-star hotel in every aspect.
joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent perfect location, access to everything easy rooms excellent and best breakfast in Santa Cruz
yvette
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

A well presented property with excellent facilities ( just a shame that access to the indoor pool is not available to guests without additional cost). Restaurant staff were excellent and the food was very good ( although at times over seasoned). We had a very enjoyable stay despite poor weather.
Lisa
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Front desk staff very helpful, especially Salvador and Carlos! Hank you for the help
Ian Lorenzo
icon-with Children
with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

From start to finish this was an amazing experience, from attentive staff to a brilliant location.
Todd
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

yes
Kevin Bernard
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Splendid hotel with excellent facilities and lovely staff
Patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This is a fantastic hotel in the heart of Santa Cruz. We loved the expansive park across the street. My wife loved the pool and spa too. Carlos took great care of us. The rooms are spacious and top quality. We would stay there again.
Petter
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

A very nice restaurant next to the bar.
Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Enjoyed this hotel and the grounds before a cruise of the Canary Islands. Room was very comfortable. Breakfast was amazing!
Number of reviews per page
20
40

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Exterior 4 Iberostar Heritage Grand Mencey

Disclaimer

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