Firstly, it takes more than 20mins to get my room key, secondly, the extra bed promised is not really a mattress it was a kinda like a thin bed comforter, thirdly, there's no heater for coffee, no hanger in the cupboard, the carpet in the room has stains all over it, next, it says before I purchase there's wifi, but there wasn't! Oh and lastly but the most annoying thing was the air conditioner sucks even in cooling mode, the room was hot. We ended up asking for a stand fan! The bathroom was small, the mirror got stains all over! Not recommended, unless if you're desperate. The only good thing was the shower set was awesome. Okay bye!