Basic Information About Chhatrapati Shivaji International Airport (BOM)

Chhatrapati Shivaji International Airport, identified by the IATA code BOM, and also known by its ICAO code, is the primary international airport serving Mumbai, India. It's a bustling hub that connects the city to destinations across the globe. Understanding the basics of BOM is key for anyone planning a trip through or to Mumbai.

The airport is located approximately 30 kilometres (18.6 miles) from the city centre. Travel time to the city centre can vary significantly depending on traffic, but expect around an hour by car or taxi. Public transport options, such as the local train, can take a bit longer, potentially up to 1.5 to 2 hours, depending on your final destination within Mumbai. BOM is a major gateway to the region, serving not just Mumbai but also the wider Maharashtra state.

Chhatrapati Shivaji International Airport is one of the busiest airports in India, handling a massive volume of passenger traffic annually. It plays a crucial role as a major transit hub, connecting domestic and international flights, making it a vital link in the global aviation network. Its importance is reflected in its high ranking in terms of passenger numbers and flight operations.

Chhatrapati Shivaji International Airport Terminals & Layout

Chhatrapati Shivaji International Airport boasts two main terminals: Terminal 1 (T1) and Terminal 2 (T2). T1 primarily handles domestic flights, while T2 manages both domestic and international operations. This split helps to streamline passenger flow and improve efficiency. Understanding the layout is crucial for navigating the airport smoothly.

Terminal 1 is further divided into sub-terminals, each serving different domestic airlines. Terminal 2 is a single, integrated terminal that handles both international and domestic flights, offering a more modern and consolidated experience. Cargo operations are handled in separate dedicated facilities.

Inter-terminal transport is available via a free shuttle bus service, which operates frequently. The journey time between terminals is typically around 15-20 minutes, depending on traffic. Walking between terminals is not recommended due to the distances involved. The shuttle bus is the most convenient option for transferring between T1 and T2.

Airlines & Destinations

Chhatrapati Shivaji International Airport serves as a hub for several major airlines, including both flag carriers and low-cost airlines. You'll find a wide range of options for domestic and international travel. Knowing which airlines operate from BOM and their destinations is essential for planning your journey.

Major airlines operating from BOM include Air India, IndiGo, SpiceJet, and Vistara, along with numerous international carriers. Popular routes include flights to major Indian cities like Delhi, Bangalore, and Chennai, as well as international destinations across Asia, Europe, the Middle East, and North America. Seasonal flights may be available depending on the time of year, so it's always worth checking for the latest updates.

Chhatrapati Shivaji International Airport Facilities & Services

Lounges

Chhatrapati Shivaji International Airport offers a variety of lounges where passengers can relax and unwind before their flights. These lounges provide comfortable seating, complimentary refreshments, and Wi-Fi access. Access rules vary depending on the lounge and your airline or membership status. Some lounges are accessible to passengers with specific credit cards or through paid day passes.

Dining & Cafes

You'll find a diverse range of dining options at BOM, catering to all tastes and preferences. From local Indian cuisine to international fast-food chains and cafes, there's something for everyone. Explore local specialities to get a taste of Mumbai's vibrant food scene, or opt for familiar international brands. Many eateries are open 24/7, providing options for travellers at any time of day or night.

Shopping & Duty-Free

BOM offers a wide selection of shopping opportunities, including duty-free stores for international travellers. You can find popular brands, luxury goods, and local souvenirs. Duty-free shops offer a range of products, including perfumes, cosmetics, liquor, and electronics, often at competitive prices. Explore the shops to find gifts or treat yourself before your flight.

Free Wi-Fi

Free Wi-Fi is available throughout Chhatrapati Shivaji International Airport. To access the Wi-Fi, you'll typically need to connect to the airport's network and follow a simple login process, which may involve providing your contact details or watching a short advertisement. The Wi-Fi service allows you to stay connected with friends and family, check emails, or browse the internet while waiting for your flight.

Currency Exchange & ATMs

Currency exchange services and ATMs are readily available at BOM. You can exchange currency at various kiosks and banks located throughout the terminals. ATMs are also conveniently located, allowing you to withdraw Indian Rupees (INR) as needed. It's advisable to compare exchange rates before making a transaction to ensure you get the best deal.

Medical Services

Medical services are available at the airport to assist with any health-related issues. Trained medical professionals are on hand to provide first aid and medical assistance. There are medical centres located within the terminals, equipped to handle various medical needs. If you require medical attention, don't hesitate to seek assistance from airport staff.

Prayer Rooms/Quiet Rooms

Dedicated prayer rooms and quiet rooms are available for passengers seeking a peaceful space for prayer or meditation. These rooms provide a serene environment away from the hustle and bustle of the airport. They are open to all passengers, regardless of their religious beliefs, and offer a place to relax and find some quiet time before your flight.

Kids Play Areas

For families travelling with children, designated kids' play areas are available at BOM. These areas provide a safe and fun environment for children to play and burn off energy before their flights. They are equipped with age-appropriate toys and activities, helping to keep children entertained and engaged. Check the terminal maps for the locations of these play areas.

Smoking Areas

Designated smoking areas are available at Chhatrapati Shivaji International Airport. These areas are typically located outside the main terminal buildings or in specific designated zones. Smoking is prohibited in all other areas of the airport. Be sure to locate these areas if you need to smoke before your flight.

Special Assistance for Disabled Passengers

Chhatrapati Shivaji International Airport provides special assistance for passengers with disabilities. This includes wheelchair assistance, priority boarding, and other services to ensure a comfortable and accessible travel experience. Passengers requiring assistance should inform their airline in advance or request assistance upon arrival at the airport. Airport staff are trained to provide support and guidance throughout the journey.

Transport to and from Chhatrapati Shivaji International Airport

Taxi & Ride-hailing

Taxis and ride-hailing services are readily available at Chhatrapati Shivaji International Airport (BOM) in Mumbai, India. You'll find designated taxi ranks outside the terminals. Ride-hailing apps like Traveloka are also a convenient option. Estimated fares to key destinations within Mumbai vary depending on traffic and distance, so it's always wise to check the app for current pricing before you book. Always ensure the meter is running in taxis or confirm the fare with the driver beforehand.

Public Buses

Mumbai's public bus network offers an economical way to travel to and from the airport. Several bus routes connect the airport to various parts of the city. The Brihanmumbai Electric Supply and Transport (BEST) operates these services. Fares are relatively low, making them a budget-friendly choice. Check the BEST website or app for specific routes, fares, and frequency, as these can change.

Trains/Subway

The Mumbai Suburban Railway network provides another transport option. The closest railway stations to the airport are Andheri and Vile Parle. From these stations, you can connect to the airport via auto-rickshaws or taxis. The Mumbai Metro also offers connectivity, with stations near the airport. This can be a faster option during peak hours, but you'll need to factor in the transfer time.

Airport Shuttle Buses

Some hotels and private companies offer shuttle bus services to and from Chhatrapati Shivaji International Airport. These are often pre-booked and can be a convenient option, especially if you're staying at a specific hotel. Check with your hotel or search online for available shuttle services. These services often provide a more direct route than public transport.

Car Rentals

Car rental services are available at the airport. Several car rental companies have counters in the arrival halls. This is a good option if you plan to explore Mumbai and its surrounding areas at your own pace. Remember to have your driving license and necessary documents ready. Consider booking in advance, especially during peak season, to secure your preferred vehicle.

Parking

Chhatrapati Shivaji International Airport offers both short-term and long-term parking facilities. Parking areas are located near the terminals. Rates vary depending on the duration of parking. Signage throughout the airport directs you to the parking areas. It's advisable to check the airport's official website for the latest parking rates and availability, particularly if you're planning to leave your car for an extended period.

Chhatrapati Shivaji International Airport Arrival & Departure Process

Navigating Chhatrapati Shivaji International Airport (BOM) can be straightforward if you know what to expect. For international arrivals, the process begins with immigration. You'll need to present your passport and visa (if required) to an immigration officer. After immigration, you proceed to baggage claim, where you collect your checked luggage. Following baggage claim, you'll go through customs, where you may need to declare any items exceeding the duty-free allowance. Be prepared to present your customs declaration form if requested.

For domestic arrivals, the process is generally quicker. After disembarking the aircraft, you'll proceed directly to the baggage claim area to collect your luggage. There are no immigration checks for domestic flights. Once you have your luggage, you can exit the terminal. Keep an eye out for porters if you need assistance with your bags. Ensure you have a pre-booked taxi or ride-hailing service ready to go, or follow the signs to the taxi ranks.

The departure process involves check-in, security screening, and boarding. Check-in counters are located in the departure halls. Have your boarding pass and identification ready. After check-in, you'll proceed to security screening, where your hand luggage and person will be checked. Once through security, you can head to your boarding gate. Keep an eye on the flight information displays for any gate changes or delays. If you have connecting flights, follow the signs for transit passengers, which will guide you through the necessary procedures.

Travel Tips

• Best Time to Travel Through the Airport

  To avoid the busiest times at Chhatrapati Shivaji International Airport (BOM), try to travel outside of peak hours. Early mornings and late evenings are often less crowded. Avoid travelling during major holidays and festival seasons, as the airport tends to be exceptionally busy during these periods. Consider checking flight schedules and airport traffic updates before you travel.

• Luggage Tips

  Familiarise yourself with the baggage allowance for your airline before you travel. This includes both checked baggage and carry-on luggage. Excess baggage fees can be costly, so pack accordingly. Consider using luggage storage services at the airport if you have a long layover or need to store your bags for a few days. Ensure your luggage is properly tagged and labelled with your contact information.

• Safety Tips

  Be aware of common scams, such as inflated taxi fares or unsolicited offers of assistance. Only use authorised taxi services or ride-hailing apps. Keep your valuables secure and be mindful of your surroundings. If you're booking a taxi, ensure the meter is running or agree on a fare beforehand. Report any suspicious activity to airport security or the police.

• Local Customs

  Be prepared for security checks, which are standard at Chhatrapati Shivaji International Airport. Remove your shoes, belt, and any metal objects before going through the security scanner. Be aware of the restrictions on liquids in your carry-on luggage. Liquids must be in containers of 100ml or less and placed in a clear, resealable plastic bag. Respect local customs and traditions.

• Weather Considerations

  Mumbai experiences a tropical climate, with distinct wet and dry seasons. The monsoon season, typically from June to September, can bring heavy rainfall and potential disruptions to flights. Check the weather forecast before you travel and pack accordingly. Consider the impact of seasonal disruptions on your travel plans, and allow extra time for potential delays.

Attractions & Hotels Near Chhatrapati Shivaji International Airport

If you're looking for a place to stay near Chhatrapati Shivaji International Airport (BOM) in Mumbai, India, you'll find a range of options to suit different budgets and preferences. Several hotels are located within a short distance of the airport, making them ideal for layovers or early morning flights. Areas like Andheri East and Vile Parle offer a variety of hotels, from budget-friendly options to luxury accommodations. Consider hotels with airport shuttle services for added convenience. Check reviews and compare amenities to find the best fit for your needs.

Mumbai offers a wealth of tourist attractions, and many are accessible from Chhatrapati Shivaji International Airport. The iconic Gateway of India, a must-see landmark, is a short taxi ride away. Explore the historic Chhatrapati Shivaji Maharaj Terminus (formerly Victoria Terminus), a UNESCO World Heritage site. Visit the Elephanta Caves, a series of ancient cave temples located on Elephanta Island, accessible by ferry. Other popular attractions include Marine Drive, Juhu Beach, and the bustling markets of Colaba. Plan your itinerary in advance to make the most of your time.

When choosing a hotel near Chhatrapati Shivaji International Airport, consider factors such as proximity to the airport, access to transportation, and available amenities. Some hotels offer complimentary airport transfers, which can save you time and money. Look for hotels with restaurants, swimming pools, and other facilities to enhance your stay. Check the hotel's location in relation to the attractions you plan to visit. Areas like Bandra and South Mumbai are easily accessible from the airport and offer a wide range of hotels and attractions. Booking in advance, especially during peak season, is recommended.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Book with Traveloka

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

• Flight: Book flights to your dream destinations with competitive rates and flexible options.
• Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
• Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
• Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
• Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

• Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's Best Price Guarantee. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about Best Price Guarantee and start your affordable travel today!
• Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
• Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
• New User Coupons: First-time users can avail special coupons for additional savings.
• Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
• Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

“User-Friendly & Worth It”
The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
- Jenns G.

“Cross-Country Booking Made Easy”
A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
- Nor I.

“Most Trusted Travel App!”
A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
- Marisa K.