note: accommodation was previously named Reef Palms Motel Apartments
Reef Palms Motel is located in area / city Cairns North.
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Reef Palms Motel
Motel
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8.2
/10
Very Good
888 reviews
What Guests Say About Their Stay
Bruce
10.0
/ 10
I really liked our room, for us, father and son, it was perfect. Two queen beds placed in different areas of a large room, the room has a kitchenette and the shower in the bathroom is big with plenty of hot water. Next time in Cairns, and there will be a next time, I'll stay here.
Andrew
10.0
/ 10
Lovely place to stay and very convenient to the hospital that I needed to visit. Very convenient to shops, eateries and the main areas of Cairns! A quick walk to the lovely walk along the foreshore.
Judith
10.0
/ 10
Extremely helpful proprietors who made us feel very welcome. They bent over backwards to help.
The room was very comfortable.
In the Area
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41-47 Digger Street, Cairns North, Cairns, Queensland, Australia, 4870
Main Facilities
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Swimming Pool
Parking
WiFi
What's around Reef Palms Motel
41-47 Digger Street, Cairns North, Cairns, Queensland, Australia, 4870
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Discover More About Reef Palms Motel
General
In Cairns (Cairns North)
Location
With a stay at Reef Palms Motel in Cairns (Cairns North), you'll be a short 4-minute walk from Cairns Esplanade and within 4 minutes by car from Reef Fleet Terminal. This motel is 2 mi (3.2 km) from Cairns Marlin Marina and 13 mi (21 km) from Palm Cove Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Cairns Esplanade - 0.3 km / 0.2 mi
Cairns Mudflats - 0.3 km / 0.2 mi
Icon Cancer Centre Cairns (Liz Plummer) - 0.7 km / 0.5 mi
Cairns Esplanade Charles Street Parkland - 0.7 km / 0.5 mi
Cairns Base Hospital - 1.1 km / 0.7 mi
Icon Cancer Centre Cairns - 1.1 km / 0.7 mi
Cairns Private Hospital - 1.2 km / 0.8 mi
St Monica's Cathedral - 1.7 km / 1 mi
Muddy's Playground - 1.7 km / 1 mi
Cairns Performing Arts Centre - 1.7 km / 1 mi
Red Arrow Walk - 1.9 km / 1.2 mi
Rondo Theatre - 1.9 km / 1.2 mi
Tanks Arts Centre - 1.9 km / 1.2 mi
Mount Whitfield Conservation Park - 1.9 km / 1.2 mi
Centenary Lakes Botanic Gardens - 2 km / 1.2 mi
The preferred airport for Reef Palms Motel is Cairns Intl. Airport (CNS) - 4.8 km / 3 mi
Facilities
Take advantage of recreation opportunities including an outdoor pool and a hot tub. This motel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Business Facilities
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
Dining
Grab a bite to eat at the motel's restaurant, where you can take in the garden view, or stay in and take advantage of the room service (during limited hours).
Rooms
Make yourself at home in one of the 41 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
All facilities in Reef Palms Motel
Entertainment Facility
Common Space
Lobby
Accommodation Services
Exterior
Things to Do
- Library
- Outdoor pool
- Barbecue
- Picnic area
- Garden
- Pool sun loungers
Hotel Services
- Laundry service
- Luggage storage
- Express check-in
- Express check-out
- Newspaper in lobby
General
- Parking
- Terrace
Public Facilities
- Smoke-free area
- Safety deposit box
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Business Facilities
- Computer station
Nearby Facilities
- Grocery
Accommodation Policy & General Information in Reef Palms Motel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Monday - Sunday: 7:00 AM - 7:00 PM
Pets
Pets Not Allowed
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General Information
Popular Facilities | Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 10:00 |
Available rooms at Reef Palms Motel | 41 |
Number of floors in Reef Palms Motel | 1 |
Another facilities in Reef Palms Motel | Library, Outdoor pool, Barbecue, Picnic area, Garden |
Frequently asked question in Reef Palms Motel
What are available facilities at Reef Palms Motel?
There are top facilites at Reef Palms Motel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Reef Palms Motel?
The standard check-in time at Reef Palms Motel is starting from From 14:00 while the latest check-out time is at Before 10:00
How many stars does Reef Palms Motel have?
Reef Palms Motel is a 3.5-star hotel.
How many floors does Reef Palms Motel have?
Reef Palms Motel has 1 floors.
How many rooms does Reef Palms Motel have?
Reef Palms Motel has 41 rooms in total.
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More Reviews from Other Guests in Reef Palms Motel
Overall Ratings & Reviews Reef Palms Motel
Other sources (888)
8.2
Very Good
From 888 reviews
Cleanliness
8.2
Room Comfort
8.6
Location
7.8
Service and Facilites
8.8
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Traveler Reviews Reef Palms Motel
Number of reviews per page
20
40
Top reviews
Britika
with Friends
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
.
Jessica
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Needed some well needed cleaning and maintenance, shower was mouldy doors dirty and a few fixtures in the room needed attention.
Darryl
with Partner
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
$100 deposit for what nothing in the room was worth $100
Ryan
with Partner
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Not a great stay at the Motel. The room was OK but in our room the WiFi didn’t work so we were reliant on going elsewhere with WiFi. It also wasn’t very clean, our sheets were stained and the ceiling fan was incredibly dusty. The motel in general is very dated and doesn’t look as modern or tidy as the advertised photos. You are a 20+ min walk to the main restaurants, markets, lagoon etc. There was also some construction work happening which meant loud construction work at 8am in the morning.
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Niranjan Nagraj
with Children
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Practically no WiFi and very ordinary cleanliness
Monique
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
- Driveway access was blocked on arrival (bus + multiple cars), making it difficult to enter and unload belongings—was told to unpack in the rain.
- No elevator access to second floor (not suitable for mobility issues or heavy luggage)
- Large portion of parking unavailable with no explanation
- First room had faulty air conditioning and an unpleasant smell
- Second room was in unacceptable condition: dirty, broken mirror, belongings left behind, bugs in drawers
- Front entrance locked at night—had to use side/rear access which felt inconvenient and less secure
- Serious safety issue: staff member used a key to try to enter my room without knocking (room change not recorded)
- Security deposit ($150) takes 2–3 weeks to be returned
- Received a late-night call accusing me of non-payment despite already paying via Wotif
- Staff were pushy on the phone and did not communicate professionally
- Overall: very disappointing experience, poor cleanliness, lack of organisation, and major safety concerns
- Would not recommend staying here
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Roberta JOY
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
On the plus side, Reef Palms is conveniently located mid way between the airport & Cairns City. It is off the main busy road, & within easy walking distance of the city bus stop & the foreshore. The couple running the place are hard working & obliging.
However being below aircraft flight path it is very noisy during the day. The hotel is in need of a major injection of resources - staff & maintenance - e.g. the spa pool - an annexure of the main pool has wires cut & doesn't work, room service is only every 4 days with linen change every 7. Guests must remove own rubbish daily & clean rooms, with a sign saying that cleaning products are available from reception. It looks as if the breakfast restaurant, now closed due to staffing will never re-open -disappointing as there are no breakfast places within easy walking distance. During rain, water pools in part of the downstairs corridor which is quite dingy. Bathroom tiles are mouldy, taps old, mismatched and difficult to turn on and off. Room service seems ad hoc e.g. no conditioner in dispenser & 6 light bulbs missing when I arrived. On request, the proprietor did install some bulbs. The little balcony was grubby & the sliding door lock was difficult to operate. The driveway in front of the steps was always covered in seeds which could get slippery. Despite 'no smoking' signs, the smell of smoke from rooms was everywhere. Wish I could say better as the proprietors are obviously trying hard, but this is just how I found it.
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Anthony
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The room was in very good condition. The receptionist or staff member at front desk could of at least had a smile & be a bit more courteous, especially when dealing with multi- cultural backgrounds.
Sumit
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Room was great
Zack
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great stay!
zhaodi
Leisure Family
2.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
I originally book two nights at this motel: the night when we arrived and second night after visiting the great barrier reef. The first night we arrived around midnight. It felt wet and humid as soon as we walked in. We found out there was NO AC in the room if people leave the room. Think about how humid in the higher 20's in Carins! No surprise we found mold in the fridge, on the window, etc. The room smelt so moody that my younger daughter who has sensitive airway was unable to breath. We all needed to wear N95 masks to sleep through the night because we had no choice. The second day we had to spend over $300 for another hotel to spend the night--of course last minute and same day booking is always expensive. But I would rather spend this money rather than spending another night in this filthy hotel. Besides my younger daughter was coughing the second day. Nobody should sleep in that hotel filled with mold. When I told the owner about the mold issue, he shrugged his shoulder and did not feel serious about it. He told us it was normal to have mold in Carnes which was humid. I told him that in the US, his hotel would be shut down if there is mold because of public health concern. He told me it was Australia. There was no such as thing as mold remediation. Do not live in this filthy place. It is full of mold ! See my pic of the mold in the fridge!
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Madeleine
Business
6.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Towels! I had no bath towels. No tea towel or hand towel was provided for the second week. Had to afk repeatedly for bath towel.
No assistance bringing baggage up the three flights of stairs. Laundry room and machines were dirty. Chewing gum on seats in common areas.
Madeleine
6.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
I was expecting my room to be cleaned and fresh linen provided. I’ve been here seven days, put out the “please tidy my room” .. but nothing.
Michael
Leisure
6.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Friendly staff. Place is dated but has a nice pool.
Craig
Business
4.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Poor standard for the price.
Julie
4.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Nice staff by shabby motel
Agnes
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Ideal for us. Comfortable and clean
Michael
6.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Convenient location.
Tiajuana
Friends and Family Family
2.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Tv was broken
Tom
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Convenient location close to airport. Unfortunately just a one night booking so unable to access tourism services which appear to be a specialty of this property.
Sadly another motel that hadn’t bothered to provide any milk in room
Number of reviews per page
20
40
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