Reef Palms Motel

Motel
8.2
/10
Sangat Baik
830 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Bruce

10.0
/ 10
I really liked our room, for us, father and son, it was perfect. Two queen beds placed in different areas of a large room, the room has a kitchenette and the shower in the bathroom is big with plenty of hot water. Next time in Cairns, and there will be a next time, I'll stay here.
Lihat terjemahan

Andrew

10.0
/ 10
Lovely place to stay and very convenient to the hospital that I needed to visit. Very convenient to shops, eateries and the main areas of Cairns! A quick walk to the lovely walk along the foreshore.
Lihat terjemahan

Judith

10.0
/ 10
Extremely helpful proprietors who made us feel very welcome. They bent over backwards to help. The room was very comfortable.
Lihat terjemahan
Di Kawasan
Lihat Peta
41-47 Digger Street, Cairns North, Cairns, Queensland, Australia, 4870

Kemudahan Utama

Lihat Lebih
Kolam Renang
WiFi
Nota: penginapan sebelumnya dinamakan Reef Palms Motel Apartments Reef Palms Motel terletak di kawasan / bandar Cairns North.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Reef Palms Motel

41-47 Digger Street, Cairns North, Cairns, Queensland, Australia, 4870
Temui Lebih Banyak Tempat
Lain-lain Reef Palms Motel
Lain-lain 2 Reef Palms Motel

Ketahui Lebih Lanjut Mengenai Reef Palms Motel

Nota: penginapan sebelumnya dinamakan Reef Palms Motel Apartments

Lokasi


Reef Palms Motel terletak di kawasan / bandar Cairns North.

Tentang Reef Palms Motel

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Reef Palms Motel adalah penginapan yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu penginapan ini.

Dengan semua kemudahan yang ditawarkan, Reef Palms Motel adalah tempat yang sesuai untuk menginap.

Semua kemudahan dari Reef Palms Motel

Lain-lain Reef Palms Motel
Lain-lain

Aktiviti

  • Perpustakaan
  • Tab panas
  • Kolam renang terbuka
  • Barbeku
  • Kawasan berkelah
  • Taman
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Penyimpanan bagasi
  • Daftar masuk ekspres
  • Daftar keluar ekspres
  • Suratkhabar di lobi
  • Lawatan

Kemudahan Umum

  • OTHER
  • Kawasan bebas rokok
  • Peti keselamatan

Umum

  • Parkir
  • Teres

Kemudahan Internet

  • WiFi percuma

Kemudahan Perniagaan

  • Stesen komputer

Kemudahan Berhampiran

  • Kedai runcit

Polisi Penginapan & Maklumat Umum di Reef Palms Motel

Nota Penting
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Bayaran katil bayi: AUD 10.0 sepenginapan
  • Bayaran katil lipat simpan: AUD 30.0 semalam
  • Caj kad kredit tertakluk kepada surcaj sebanyak

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit kerosakan sebanyak AUD 100 perlu dibayar sebelum daftar masuk.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Waktu operasi meja sambut tetamu adalah seperti berikut:
  • Isnin - Ahad: 7:00 - 19:00
Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 24 jam sebelum ketibaan, menggunakan maklumat pada pengesahan tempahan.Tetamu akan menerima e-mel dalam masa 24 jam sebelum ketibaan yang mengandungi arahan daftar masuk. Kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik. Waktu operasi meja depan adalah jam 07:00-17:00 pada cuti umum.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 10:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 10:00
Bilik tersedia di Reef Palms Motel
41
Bilangan tingkat di Reef Palms Motel
1
Fasilitas lain di Reef Palms Motel
Perpustakaan, Tab panas, Kolam renang terbuka, Barbeku, Kawasan berkelah

Soalan lazim tentang Reef Palms Motel

Apa facilities yang tersedia di Reef Palms Motel?
Berikut facilities yang ada di Reef Palms Motel seperti Kolam Renang, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Reef Palms Motel?
Masa check-in di Reef Palms Motel bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 10:00
Berapakah jumlah bintang yang dimiliki oleh Reef Palms Motel?
Reef Palms Motel ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Reef Palms Motel?
Reef Palms Motel mempunyai 1 tingkat.
Berapakah jumlah bilik yang terdapat di Reef Palms Motel?
Jumlah keseluruhan bilik di Reef Palms Motel ialah 41.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Reef Palms Motel

8.2
Sangat Baik
Daripada 830 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.6

Lokasi

7.8

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Reef Palms Motel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
zhaodi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

I originally book two nights at this motel: the night when we arrived and second night after visiting the great barrier reef. The first night we arrived around midnight. It felt wet and humid as soon as we walked in. We found out there was NO AC in the room if people leave the room. Think about how humid in the higher 20's in Carins! No surprise we found mold in the fridge, on the window, etc. The room smelt so moody that my younger daughter who has sensitive airway was unable to breath. We all needed to wear N95 masks to sleep through the night because we had no choice. The second day we had to spend over $300 for another hotel to spend the night--of course last minute and same day booking is always expensive. But I would rather spend this money rather than spending another night in this filthy hotel. Besides my younger daughter was coughing the second day. Nobody should sleep in that hotel filled with mold. When I told the owner about the mold issue, he shrugged his shoulder and did not feel serious about it. He told us it was normal to have mold in Carnes which was humid. I told him that in the US, his hotel would be shut down if there is mold because of public health concern. He told me it was Australia. There was no such as thing as mold remediation. Do not live in this filthy place. It is full of mold ! See my pic of the mold in the fridge!
Read More
Madeleine
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Towels! I had no bath towels. No tea towel or hand towel was provided for the second week. Had to afk repeatedly for bath towel. No assistance bringing baggage up the three flights of stairs. Laundry room and machines were dirty. Chewing gum on seats in common areas.
Madeleine
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

I was expecting my room to be cleaned and fresh linen provided. I’ve been here seven days, put out the “please tidy my room” .. but nothing.
Michael
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Friendly staff. Place is dated but has a nice pool.
SHUJI
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

中心部からは少し離れていますがレンタカーがあったのて問題ありませんでした。 新しさはありませんが、キッチンもあり自炊も可能、バーベキューコンロも使えます。 階段しかないので足が不自由な方や荷物が多い場合は1階の部屋をリクエストされることをおすすめします。
Craig
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Poor standard for the price.
Julie
4.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Nice staff by shabby motel
Agnes
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Ideal for us. Comfortable and clean
Michael
6.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

Convenient location.
Tiajuana
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Tv was broken
Tom
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Convenient location close to airport. Unfortunately just a one night booking so unable to access tourism services which appear to be a specialty of this property. Sadly another motel that hadn’t bothered to provide any milk in room
Megan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

Basic older motel near airport.
Maria
4.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

I went in and got attacked by mosquitoes., the air-conditioning didnt work and I couldnt find anyone at reception, I had to go look for a coffee cup as there was only 1 in the room which was for 2 people. We had the fans up high due to the airconditioner not working and they made rather loud noises. It was very rundown sorry i would only rate it a 2 star and the price is way to high for a 2 star.
Read More
Matthew
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 65 minggu yang lalu

Hotels.com verified review

Motel has everything you need , clean and staff friendly and helpful
Paul
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 66 minggu yang lalu

Expedia Group verified review

The facility is aging with smelly carpeting that desperately need replacing. Furniture is spartan. Kitchen is minimally equipped. The key to the room turns on the electricity so when you leave for the day, room can heat up to inhospitable levels. Shower is good sized with adequate water pressure. Bed only has a thin sheet instead of a comforter or duvet. View from balcony was of a side alleyway with rubbish.
Read More
Stefan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 66 minggu yang lalu

Expedia Group verified review

Wir sind kurz vor Mitternacht in Cairns angekommen und die Zugangscodes für den Late Check In waren dann auch da - muss gestehen, dass ich da etwas nervös war, nachdem bis 20 Uhr keine Info kam aber alles perfekt dann. Zimmer inkl Bad etc war sauber, hier und da sicherlich in die Jahre gekommen und (auch aufgrund der generellen Luftfeuchtigkeit) ein wenig modriger Geruch. Der größte Kritikpunkt an unserer Nacht hier hat nur mittelbar mit dem Motel zu tun, aber letztendlich gab es keine Möglichkeit dies zur Sprache zu bringen (Rezeption nur 24/7 besetzt). Im Zimmer (oder Zimmern) über uns gab es bis 3 Uhr Party mit Musik quer durch Haus und über den Balkon. So war an Schlaf bis 3 Uhr nachts nach einem Interkontiflug nicht zu denken. Und verständlicherweise hatten wir wegen Late CheckIn auch nicht das ruhigste Zimmer , so dass ab 6/7 Uhr aufgrund der Hellhörigkeit die Nacht auch zu Ende war. Unterm Strich war die Übernachtung sehr getrübt und wir hätten uns gewünscht, dass die Ruhestörung seitens des Motels irgendwie geregelt worden wäre.
Read More
Gladys
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 68 minggu yang lalu

Expedia Group verified review

It was okay and beautiful
Altaf
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 68 minggu yang lalu

Hotels.com verified review

Nice spacious room
Bruce
10.0
/10
Diulas 70 minggu yang lalu

Expedia Group verified review

I really liked our room, for us, father and son, it was perfect. Two queen beds placed in different areas of a large room, the room has a kitchenette and the shower in the bathroom is big with plenty of hot water. Next time in Cairns, and there will be a next time, I'll stay here.
Abhinav
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 70 minggu yang lalu

Expedia Group verified review

“It’s a 3 Star Motel not a Hotel - Dirty Bedding… Deal with it!” I had an unhappy experience at this motel. The room was dirty and absolutely not worth the overpriced rate. From the moment I arrived, the reception staff were rude and unprofessional. When I tried to address my concerns, they cut me off mid-sentence and started talking on the phone, completely ignoring me. The bedding in the room was filthy, and when I complained about it, I was shocked by their response. They casually told me, “Don’t use that bed; guests only use it to put their luggage.” That’s completely unacceptable. Why would there be a dirty, unusable bed in the room I paid for? I got told we paid for a smaller room so dirty or not he was doing me a favour! To make matters worse, instead of taking accountability, they dishonestly tried to blame me for the situation. It was clear they had no interest in resolving the issue or providing even basic customer service. When trying to discuss my issue I had to tell the owner to “please stop interrupting me” as I was being shouted over Furthermore, I happily went down to reception and kindly asked for a new pot as the one I had was rotted and I got told it wasn’t rot and it was simply used and that it was a motel not a hotel deal with it - eventually got a new pot but with no ease Advised to avoid this motel, the lack of cleanliness, poor service, and dismissive attitude from the staff made it one of the most disappointing stays I’ve ever had
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Reef Palms Motel

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.2
Sangat Baik
Daripada 830 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.6

Lokasi

7.8

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Reef Palms Motel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
zhaodi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

I originally book two nights at this motel: the night when we arrived and second night after visiting the great barrier reef. The first night we arrived around midnight. It felt wet and humid as soon as we walked in. We found out there was NO AC in the room if people leave the room. Think about how humid in the higher 20's in Carins! No surprise we found mold in the fridge, on the window, etc. The room smelt so moody that my younger daughter who has sensitive airway was unable to breath. We all needed to wear N95 masks to sleep through the night because we had no choice. The second day we had to spend over $300 for another hotel to spend the night--of course last minute and same day booking is always expensive. But I would rather spend this money rather than spending another night in this filthy hotel. Besides my younger daughter was coughing the second day. Nobody should sleep in that hotel filled with mold. When I told the owner about the mold issue, he shrugged his shoulder and did not feel serious about it. He told us it was normal to have mold in Carnes which was humid. I told him that in the US, his hotel would be shut down if there is mold because of public health concern. He told me it was Australia. There was no such as thing as mold remediation. Do not live in this filthy place. It is full of mold ! See my pic of the mold in the fridge!
Read More
Madeleine
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Towels! I had no bath towels. No tea towel or hand towel was provided for the second week. Had to afk repeatedly for bath towel. No assistance bringing baggage up the three flights of stairs. Laundry room and machines were dirty. Chewing gum on seats in common areas.
Madeleine
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

I was expecting my room to be cleaned and fresh linen provided. I’ve been here seven days, put out the “please tidy my room” .. but nothing.
Michael
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Friendly staff. Place is dated but has a nice pool.
SHUJI
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

中心部からは少し離れていますがレンタカーがあったのて問題ありませんでした。 新しさはありませんが、キッチンもあり自炊も可能、バーベキューコンロも使えます。 階段しかないので足が不自由な方や荷物が多い場合は1階の部屋をリクエストされることをおすすめします。
Craig
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Poor standard for the price.
Julie
4.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Nice staff by shabby motel
Agnes
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Ideal for us. Comfortable and clean
Michael
6.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

Convenient location.
Tiajuana
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Tv was broken
Tom
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Convenient location close to airport. Unfortunately just a one night booking so unable to access tourism services which appear to be a specialty of this property. Sadly another motel that hadn’t bothered to provide any milk in room
Megan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

Basic older motel near airport.
Maria
4.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

I went in and got attacked by mosquitoes., the air-conditioning didnt work and I couldnt find anyone at reception, I had to go look for a coffee cup as there was only 1 in the room which was for 2 people. We had the fans up high due to the airconditioner not working and they made rather loud noises. It was very rundown sorry i would only rate it a 2 star and the price is way to high for a 2 star.
Read More
Matthew
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 65 minggu yang lalu

Hotels.com verified review

Motel has everything you need , clean and staff friendly and helpful
Paul
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 66 minggu yang lalu

Expedia Group verified review

The facility is aging with smelly carpeting that desperately need replacing. Furniture is spartan. Kitchen is minimally equipped. The key to the room turns on the electricity so when you leave for the day, room can heat up to inhospitable levels. Shower is good sized with adequate water pressure. Bed only has a thin sheet instead of a comforter or duvet. View from balcony was of a side alleyway with rubbish.
Read More
Stefan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 66 minggu yang lalu

Expedia Group verified review

Wir sind kurz vor Mitternacht in Cairns angekommen und die Zugangscodes für den Late Check In waren dann auch da - muss gestehen, dass ich da etwas nervös war, nachdem bis 20 Uhr keine Info kam aber alles perfekt dann. Zimmer inkl Bad etc war sauber, hier und da sicherlich in die Jahre gekommen und (auch aufgrund der generellen Luftfeuchtigkeit) ein wenig modriger Geruch. Der größte Kritikpunkt an unserer Nacht hier hat nur mittelbar mit dem Motel zu tun, aber letztendlich gab es keine Möglichkeit dies zur Sprache zu bringen (Rezeption nur 24/7 besetzt). Im Zimmer (oder Zimmern) über uns gab es bis 3 Uhr Party mit Musik quer durch Haus und über den Balkon. So war an Schlaf bis 3 Uhr nachts nach einem Interkontiflug nicht zu denken. Und verständlicherweise hatten wir wegen Late CheckIn auch nicht das ruhigste Zimmer , so dass ab 6/7 Uhr aufgrund der Hellhörigkeit die Nacht auch zu Ende war. Unterm Strich war die Übernachtung sehr getrübt und wir hätten uns gewünscht, dass die Ruhestörung seitens des Motels irgendwie geregelt worden wäre.
Read More
Gladys
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 68 minggu yang lalu

Expedia Group verified review

It was okay and beautiful
Altaf
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 68 minggu yang lalu

Hotels.com verified review

Nice spacious room
Bruce
10.0
/10
Diulas 70 minggu yang lalu

Expedia Group verified review

I really liked our room, for us, father and son, it was perfect. Two queen beds placed in different areas of a large room, the room has a kitchenette and the shower in the bathroom is big with plenty of hot water. Next time in Cairns, and there will be a next time, I'll stay here.
Abhinav
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 70 minggu yang lalu

Expedia Group verified review

“It’s a 3 Star Motel not a Hotel - Dirty Bedding… Deal with it!” I had an unhappy experience at this motel. The room was dirty and absolutely not worth the overpriced rate. From the moment I arrived, the reception staff were rude and unprofessional. When I tried to address my concerns, they cut me off mid-sentence and started talking on the phone, completely ignoring me. The bedding in the room was filthy, and when I complained about it, I was shocked by their response. They casually told me, “Don’t use that bed; guests only use it to put their luggage.” That’s completely unacceptable. Why would there be a dirty, unusable bed in the room I paid for? I got told we paid for a smaller room so dirty or not he was doing me a favour! To make matters worse, instead of taking accountability, they dishonestly tried to blame me for the situation. It was clear they had no interest in resolving the issue or providing even basic customer service. When trying to discuss my issue I had to tell the owner to “please stop interrupting me” as I was being shouted over Furthermore, I happily went down to reception and kindly asked for a new pot as the one I had was rotted and I got told it wasn’t rot and it was simply used and that it was a motel not a hotel deal with it - eventually got a new pot but with no ease Advised to avoid this motel, the lack of cleanliness, poor service, and dismissive attitude from the staff made it one of the most disappointing stays I’ve ever had
Read More
Bilangan ulasan setiap halaman
20
40