Reef Palms Motel

Motel
8.2
/10
Very Good
874 reviews

What Guests Say About Their Stay

Bruce

10.0
/ 10
I really liked our room, for us, father and son, it was perfect. Two queen beds placed in different areas of a large room, the room has a kitchenette and the shower in the bathroom is big with plenty of hot water. Next time in Cairns, and there will be a next time, I'll stay here.

Andrew

10.0
/ 10
Lovely place to stay and very convenient to the hospital that I needed to visit. Very convenient to shops, eateries and the main areas of Cairns! A quick walk to the lovely walk along the foreshore.

Judith

10.0
/ 10
Extremely helpful proprietors who made us feel very welcome. They bent over backwards to help. The room was very comfortable.
In the Area
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41-47 Digger Street, Cairns North, Cairns, Queensland, Australia, 4870

Main Facilities

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Swimming Pool
Parking
WiFi
note: accommodation was previously named Reef Palms Motel Apartments Reef Palms Motel is located in area / city Cairns North.
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What's around Reef Palms Motel

41-47 Digger Street, Cairns North, Cairns, Queensland, Australia, 4870
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Reef Palms Motel Rates per Night

Looking for the best Reef Palms Motel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Reef Palms Motel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Reef Palms Motel Location & Address

Reef Palms Motel is located at 41-47 Digger Street, Cairns North, Cairns, Queensland, Australia, 4870. It's situated in the Cairns area of Australia, known for its proximity to the Great Barrier Reef and lush rainforests. The hotel is approximately 4 km from the city center.

How to go to Reef Palms Motel from Airport

Getting from Cairns Airport to Reef Palms Motel is a breeze, with several convenient options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown to help you choose the best transfer from airport to hotel.
  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride-hailing service offers the most direct route to the hotel. You can find them readily available outside the airport terminals.
  • Airport Shuttle (Convenient):

    Several shuttle services operate from the airport, offering door-to-door service to hotels in Cairns. This is a good option if you don't want to drive or navigate public transport.
  • Public Bus (Most Affordable):

    The local bus service, Translink, operates routes from the airport to various locations in Cairns. You'll need to check the timetable and route to ensure it stops near Reef Palms Motel.
  • Rental Car (Freedom to Explore):

    If you plan to explore the region, renting a car at the airport gives you the freedom to travel at your own pace. Reef Palms Motel offers free parking for guests.

Tips:

For the most convenient route, a taxi or ride-hailing service is your best bet. If you're on a budget, the public bus is the most affordable option, but be sure to check the timetable in advance. Consider pre-booking an airport shuttle for a hassle-free transfer.

Reef Palms Motel Reviews & Summary

Looking for all about hotel Reef Palms Motel? This Cairns gem consistently receives positive hotel reviews for its comfortable accommodations and friendly service. Guests particularly appreciate its convenient location, making it easy to explore the city and surrounding attractions. What guests love about the hotel is its relaxed atmosphere and well-maintained facilities. The pool area is a standout feature, providing a refreshing escape from the tropical heat. The rooms are clean, spacious, and equipped with all the essentials for a comfortable stay.

Here's a short, positive review to encourage bookings: "We had a fantastic stay at Reef Palms Motel! The staff were incredibly helpful, the room was spotless, and the location was perfect for exploring Cairns. We'll definitely be back!"

Reef Palms Motel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Reef Palms Motel offers a variety of categories of hotel rooms to suit different needs and budgets. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    These rooms offer comfortable and affordable accommodation, perfect for solo travellers or couples. They typically include a queen-sized bed, ensuite bathroom, and basic amenities.
  • Family Room:

    Ideal for families or small groups, these rooms offer more space and may include multiple beds or a separate living area.
  • Deluxe Room:

    For a more luxurious experience, the Deluxe Rooms offer enhanced amenities, such as a larger television, upgraded toiletries, and a private balcony.
  • Poolside Room:

    Enjoy direct access to the pool area with these rooms, perfect for those who love to swim and relax by the water.

All rooms are non-smoking. Some rooms may offer bathtubs, while others have showers only. Contact the hotel directly to inquire about specific room features. Reef Palms Motel is not a pet-friendly hotel.

Hotel Facilities in Reef Palms Motel

Reef Palms Motel boasts a range of hotel facilities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find plenty of hotel amenities to keep you comfortable and entertained.
  • Swimming Pool:

    Take a dip in the refreshing outdoor swimming pool, open daily from 8:00 AM to 8:00 PM.
  • Barbecue Area:

    Enjoy a casual meal outdoors with the hotel's barbecue facilities.
  • Free Parking:

    Guests enjoy complimentary on-site parking.
  • Laundry Facilities:

    Coin-operated laundry facilities are available for guest use.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.

These hotel facilities cater to both adults and children, making it an ideal choice for families. There are no extra fees for using the pool or barbecue area.

Hotel Buffet or Restaurant/Cafe in Reef Palms Motel

While Reef Palms Motel doesn't have an on-site hotel restaurant or hotel cafe, there are plenty of nearby dining options to explore. However, they do offer a daily continental breakfast.
  • Continental Breakfast:

    Enjoy a simple continental breakfast each morning, including toast, cereal, fruit, and coffee. The price is included in some room rates, or available for purchase separately.

For lunch and dinner, you'll find a wide variety of restaurants and cafes within walking distance or a short drive from the hotel. See the "Where to Eat Near Reef Palms Motel (Cairns)" section for recommendations.

Reef Palms Motel Airport pickups and How to Book

Looking for hotels with airport shuttle services? While Reef Palms Motel doesn't directly offer a hotel to airport transfer, they can assist in arranging airport transfers through a third-party shuttle service.

To book an airport transfer, simply contact the hotel directly at least 24 hours in advance of your arrival. They will need your flight details and arrival time to make the necessary arrangements. Alternatively, you can book a taxi or ride-hailing service upon arrival at the airport.

Nearby MRT Station & Bus Stops

Navigating Cairns is easy with its network of bus stops nearby. While there isn't an MRT nearby, the bus system provides convenient access to various attractions and destinations.
  • Bus Stop on Sheridan Street:

    This bus stop is located a short walk from Reef Palms Motel and offers routes to the city centre and other areas.
  • Cairns City Bus Station:

    Located in the city centre, this is the main hub for bus services in Cairns.

To use the bus system, you can purchase a Go Card, which is a rechargeable smart card. You can buy Go Cards at various retailers throughout Cairns, including newsagents and convenience stores. Alternatively, you can purchase single-trip tickets on board the bus.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for the whole family? Cairns offers a wealth of attractions and things to see nearby, perfect for creating lasting memories. Here are some nearby sightseeing places that are sure to delight both kids and adults:
  • Cairns Aquarium (4 km):

    Discover the wonders of the Great Barrier Reef and the Wet Tropics rainforest at this world-class aquarium. Entry price: Approximately SGD 45 per adult, SGD 30 per child.
  • Cairns Zoom and Wildlife Dome (4 km):

    Get up close and personal with Australian wildlife and enjoy thrilling adventure activities at this unique attraction. Entry price: Approximately SGD 35 per adult, SGD 25 per child.
  • Muddy's Playground (4.5 km):

    This free, interactive playground is a hit with kids of all ages, featuring water play areas, climbing structures, and more. Entry: Free.
  • Cairns Botanic Gardens (7 km):

    Explore the lush tropical gardens and discover a diverse range of plant species. Entry: Free.
  • Tjapukai Aboriginal Cultural Park (15 km):

    Immerse yourself in Aboriginal culture with traditional dance performances, storytelling, and interactive activities. Entry price: Approximately SGD 60 per adult, SGD 35 per child.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Reef Palms Motel (Cairns)

Craving some nearby dining experiences and exploring the local food scene? Cairns offers a diverse range of culinary delights, from trendy cafes and restaurants to authentic local street food. Here are some food eatiries near me to satisfy your taste buds:

Cafes/Restaurants:

  • The Chambers Cafe:

    A popular spot for breakfast, brunch, and lunch, serving up delicious coffee and modern Australian cuisine.
  • Ochre Restaurant:

    Indulge in a fine dining experience with a focus on native Australian ingredients and seafood.
  • Gillie's Cafe & Bar:

    Enjoy a relaxed atmosphere and a menu featuring wood-fired pizzas, burgers, and salads.

Local Street Food:

  • Fish and Chips:

    A classic Aussie favourite, readily available at various takeaway shops and restaurants.
  • Meat Pies:

    A savoury pastry filled with meat and gravy, perfect for a quick and satisfying snack.
  • Sausage Rolls:

    Another popular pastry filled with sausage meat, often enjoyed with tomato sauce.
  • Lamingtons:

    A sweet treat consisting of sponge cake dipped in chocolate and coated in coconut.
  • Barramundi Burgers:

    A local twist on the classic burger, featuring grilled barramundi fish.

Shopping places near Reef Palms Motel (Cairns)

Looking for some nearby shopping and exploring the local retail scene? Cairns offers a variety of shopping options, from department stores near me to bustling markets. Here are some shops near me to satisfy your retail cravings:
  • Cairns Central Shopping Centre (4 km):

    This is the largest mall near hotel in Cairns, featuring a wide range of department stores, specialty shops, and a food court.
  • DFS Galleria Cairns (4.5 km):

    A luxury shopping destination offering a curated selection of designer brands and duty-free goods.
  • Rusty's Markets (4 km):

    A vibrant weekend market showcasing local produce, crafts, and souvenirs.

Other Places to Stay Near Reef Palms Motel

If Reef Palms Motel isn't quite what you're looking for, here are some other accommodations in Cairns to consider, ranging from luxurious hotels to budget-friendly options.

Luxury/5–6 Star Hotels Nearby:

  • Pullman Reef Hotel Casino:

    A luxurious hotel with a casino, rooftop pool, and stunning views of the city and waterfront.
  • Shangri-La The Marina, Cairns:

    A five-star hotel offering elegant accommodations, a marina-side location, and exceptional service.
  • Hilton Cairns:

    A stylish hotel with a waterfront location, a rooftop pool, and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-Star Hotels Nearby:

  • Novotel Cairns Oasis Resort:

    A family-friendly resort with a lagoon-style pool, a kids' club, and a range of activities.
  • DoubleTree by Hilton Cairns:

    A modern hotel with a central location, a rooftop pool, and comfortable accommodations.
  • Pacific Hotel Cairns:

    A stylish hotel with a waterfront location, a rooftop pool, and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-Star Hotels Nearby:

  • Bay Village Tropical Retreat & Apartments:

    A charming retreat with lush gardens, a pool, and self-contained apartments.
  • Cairns City Palms:

    A budget-friendly option with a central location, a pool, and comfortable rooms.
  • Travellers Oasis:

    A hostel-style accommodation with a social atmosphere, a pool, and a range of room types.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to experience the beauty and adventure of Cairns? With its convenient location, comfortable accommodations, and friendly service, Reef Palms Motel is an excellent choice for your next getaway. Don't miss out on the opportunity to explore the Great Barrier Reef, discover the lush rainforests, and immerse yourself in the vibrant culture of this tropical paradise. Hotel availability can fluctuate, so it's always best to book in advance to secure your preferred dates and room type. Make your hotel reservations today and start planning your unforgettable Cairns adventure! With easy room booking and secure payment options, Traveloka makes it simple to find the perfect accommodation for your needs. book cheap hotels in Australia cheap hotels nearby

All facilities in Reef Palms Motel

Swimming Pool Reef Palms Motel
Swimming Pool
Functional Hall Reef Palms Motel
Functional Hall
Common Space Reef Palms Motel
Common Space
Lobby Reef Palms Motel
Lobby
Accommodation Services Reef Palms Motel
Accommodation Services

Things to Do

  • Library
  • Outdoor pool
  • Barbecue
  • Picnic area
  • Garden
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-in
  • Express check-out
  • Newspaper in lobby

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Business Facilities

  • Computer station

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Reef Palms Motel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Front desk hours are 7 AM - 5 PM on public holidays.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Reef Palms Motel
41
Number of floors in Reef Palms Motel
1
Another facilities in Reef Palms Motel
Library, Outdoor pool, Barbecue, Picnic area, Garden

Frequently asked question in Reef Palms Motel

What are available facilities at Reef Palms Motel?
There are top facilites at Reef Palms Motel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Reef Palms Motel?
The standard check-in time at Reef Palms Motel is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Reef Palms Motel
Reef Palms Motel has a 3.5-star rating.
How many floors does Reef Palms Motel have?
Reef Palms Motel has 1.
How many rooms are available at Reef Palms Motel
Reef Palms Motel has 41.
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More Reviews from Other Guests in Reef Palms Motel

8.2
Very Good
From 874 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Reef Palms Motel

Number of reviews per page
20
40
Top reviews
Monique
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

- Driveway access was blocked on arrival (bus + multiple cars), making it difficult to enter and unload belongings—was told to unpack in the rain. - No elevator access to second floor (not suitable for mobility issues or heavy luggage) - Large portion of parking unavailable with no explanation - First room had faulty air conditioning and an unpleasant smell - Second room was in unacceptable condition: dirty, broken mirror, belongings left behind, bugs in drawers - Front entrance locked at night—had to use side/rear access which felt inconvenient and less secure - Serious safety issue: staff member used a key to try to enter my room without knocking (room change not recorded) - Security deposit ($150) takes 2–3 weeks to be returned - Received a late-night call accusing me of non-payment despite already paying via Wotif - Staff were pushy on the phone and did not communicate professionally - Overall: very disappointing experience, poor cleanliness, lack of organisation, and major safety concerns - Would not recommend staying here
Read More
Roberta JOY
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

On the plus side, Reef Palms is conveniently located mid way between the airport & Cairns City. It is off the main busy road, & within easy walking distance of the city bus stop & the foreshore. The couple running the place are hard working & obliging. However being below aircraft flight path it is very noisy during the day. The hotel is in need of a major injection of resources - staff & maintenance - e.g. the spa pool - an annexure of the main pool has wires cut & doesn't work, room service is only every 4 days with linen change every 7. Guests must remove own rubbish daily & clean rooms, with a sign saying that cleaning products are available from reception. It looks as if the breakfast restaurant, now closed due to staffing will never re-open -disappointing as there are no breakfast places within easy walking distance. During rain, water pools in part of the downstairs corridor which is quite dingy. Bathroom tiles are mouldy, taps old, mismatched and difficult to turn on and off. Room service seems ad hoc e.g. no conditioner in dispenser & 6 light bulbs missing when I arrived. On request, the proprietor did install some bulbs. The little balcony was grubby & the sliding door lock was difficult to operate. The driveway in front of the steps was always covered in seeds which could get slippery. Despite 'no smoking' signs, the smell of smoke from rooms was everywhere. Wish I could say better as the proprietors are obviously trying hard, but this is just how I found it.
Read More
Anthony
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was in very good condition. The receptionist or staff member at front desk could of at least had a smile & be a bit more courteous, especially when dealing with multi- cultural backgrounds.
Sumit
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was great
Zack
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay!
zhaodi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I originally book two nights at this motel: the night when we arrived and second night after visiting the great barrier reef. The first night we arrived around midnight. It felt wet and humid as soon as we walked in. We found out there was NO AC in the room if people leave the room. Think about how humid in the higher 20's in Carins! No surprise we found mold in the fridge, on the window, etc. The room smelt so moody that my younger daughter who has sensitive airway was unable to breath. We all needed to wear N95 masks to sleep through the night because we had no choice. The second day we had to spend over $300 for another hotel to spend the night--of course last minute and same day booking is always expensive. But I would rather spend this money rather than spending another night in this filthy hotel. Besides my younger daughter was coughing the second day. Nobody should sleep in that hotel filled with mold. When I told the owner about the mold issue, he shrugged his shoulder and did not feel serious about it. He told us it was normal to have mold in Carnes which was humid. I told him that in the US, his hotel would be shut down if there is mold because of public health concern. He told me it was Australia. There was no such as thing as mold remediation. Do not live in this filthy place. It is full of mold ! See my pic of the mold in the fridge!
Read More
Madeleine
icon-Business
Business
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Towels! I had no bath towels. No tea towel or hand towel was provided for the second week. Had to afk repeatedly for bath towel. No assistance bringing baggage up the three flights of stairs. Laundry room and machines were dirty. Chewing gum on seats in common areas.
Madeleine
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I was expecting my room to be cleaned and fresh linen provided. I’ve been here seven days, put out the “please tidy my room” .. but nothing.
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Friendly staff. Place is dated but has a nice pool.
Craig
icon-Business
Business
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Poor standard for the price.
Julie
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice staff by shabby motel
Agnes
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Ideal for us. Comfortable and clean
Michael
icon-
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Convenient location.
Tiajuana
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Tv was broken
Tom
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Convenient location close to airport. Unfortunately just a one night booking so unable to access tourism services which appear to be a specialty of this property. Sadly another motel that hadn’t bothered to provide any milk in room
Megan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Basic older motel near airport.
Maria
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I went in and got attacked by mosquitoes., the air-conditioning didnt work and I couldnt find anyone at reception, I had to go look for a coffee cup as there was only 1 in the room which was for 2 people. We had the fans up high due to the airconditioner not working and they made rather loud noises. It was very rundown sorry i would only rate it a 2 star and the price is way to high for a 2 star.
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Matthew
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Motel has everything you need , clean and staff friendly and helpful
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The facility is aging with smelly carpeting that desperately need replacing. Furniture is spartan. Kitchen is minimally equipped. The key to the room turns on the electricity so when you leave for the day, room can heat up to inhospitable levels. Shower is good sized with adequate water pressure. Bed only has a thin sheet instead of a comforter or duvet. View from balcony was of a side alleyway with rubbish.
Read More
Gladys
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

It was okay and beautiful
Number of reviews per page
20
40

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Exterior 4 Reef Palms Motel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 874 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Reef Palms Motel

Number of reviews per page
20
40
Top reviews
Monique
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

- Driveway access was blocked on arrival (bus + multiple cars), making it difficult to enter and unload belongings—was told to unpack in the rain. - No elevator access to second floor (not suitable for mobility issues or heavy luggage) - Large portion of parking unavailable with no explanation - First room had faulty air conditioning and an unpleasant smell - Second room was in unacceptable condition: dirty, broken mirror, belongings left behind, bugs in drawers - Front entrance locked at night—had to use side/rear access which felt inconvenient and less secure - Serious safety issue: staff member used a key to try to enter my room without knocking (room change not recorded) - Security deposit ($150) takes 2–3 weeks to be returned - Received a late-night call accusing me of non-payment despite already paying via Wotif - Staff were pushy on the phone and did not communicate professionally - Overall: very disappointing experience, poor cleanliness, lack of organisation, and major safety concerns - Would not recommend staying here
Read More
Roberta JOY
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

On the plus side, Reef Palms is conveniently located mid way between the airport & Cairns City. It is off the main busy road, & within easy walking distance of the city bus stop & the foreshore. The couple running the place are hard working & obliging. However being below aircraft flight path it is very noisy during the day. The hotel is in need of a major injection of resources - staff & maintenance - e.g. the spa pool - an annexure of the main pool has wires cut & doesn't work, room service is only every 4 days with linen change every 7. Guests must remove own rubbish daily & clean rooms, with a sign saying that cleaning products are available from reception. It looks as if the breakfast restaurant, now closed due to staffing will never re-open -disappointing as there are no breakfast places within easy walking distance. During rain, water pools in part of the downstairs corridor which is quite dingy. Bathroom tiles are mouldy, taps old, mismatched and difficult to turn on and off. Room service seems ad hoc e.g. no conditioner in dispenser & 6 light bulbs missing when I arrived. On request, the proprietor did install some bulbs. The little balcony was grubby & the sliding door lock was difficult to operate. The driveway in front of the steps was always covered in seeds which could get slippery. Despite 'no smoking' signs, the smell of smoke from rooms was everywhere. Wish I could say better as the proprietors are obviously trying hard, but this is just how I found it.
Read More
Anthony
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was in very good condition. The receptionist or staff member at front desk could of at least had a smile & be a bit more courteous, especially when dealing with multi- cultural backgrounds.
Sumit
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was great
Zack
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay!
zhaodi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I originally book two nights at this motel: the night when we arrived and second night after visiting the great barrier reef. The first night we arrived around midnight. It felt wet and humid as soon as we walked in. We found out there was NO AC in the room if people leave the room. Think about how humid in the higher 20's in Carins! No surprise we found mold in the fridge, on the window, etc. The room smelt so moody that my younger daughter who has sensitive airway was unable to breath. We all needed to wear N95 masks to sleep through the night because we had no choice. The second day we had to spend over $300 for another hotel to spend the night--of course last minute and same day booking is always expensive. But I would rather spend this money rather than spending another night in this filthy hotel. Besides my younger daughter was coughing the second day. Nobody should sleep in that hotel filled with mold. When I told the owner about the mold issue, he shrugged his shoulder and did not feel serious about it. He told us it was normal to have mold in Carnes which was humid. I told him that in the US, his hotel would be shut down if there is mold because of public health concern. He told me it was Australia. There was no such as thing as mold remediation. Do not live in this filthy place. It is full of mold ! See my pic of the mold in the fridge!
Read More
Madeleine
icon-Business
Business
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Towels! I had no bath towels. No tea towel or hand towel was provided for the second week. Had to afk repeatedly for bath towel. No assistance bringing baggage up the three flights of stairs. Laundry room and machines were dirty. Chewing gum on seats in common areas.
Madeleine
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I was expecting my room to be cleaned and fresh linen provided. I’ve been here seven days, put out the “please tidy my room” .. but nothing.
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Friendly staff. Place is dated but has a nice pool.
Craig
icon-Business
Business
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Poor standard for the price.
Julie
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice staff by shabby motel
Agnes
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Ideal for us. Comfortable and clean
Michael
icon-
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Convenient location.
Tiajuana
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Tv was broken
Tom
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Convenient location close to airport. Unfortunately just a one night booking so unable to access tourism services which appear to be a specialty of this property. Sadly another motel that hadn’t bothered to provide any milk in room
Megan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Basic older motel near airport.
Maria
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I went in and got attacked by mosquitoes., the air-conditioning didnt work and I couldnt find anyone at reception, I had to go look for a coffee cup as there was only 1 in the room which was for 2 people. We had the fans up high due to the airconditioner not working and they made rather loud noises. It was very rundown sorry i would only rate it a 2 star and the price is way to high for a 2 star.
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Matthew
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Motel has everything you need , clean and staff friendly and helpful
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The facility is aging with smelly carpeting that desperately need replacing. Furniture is spartan. Kitchen is minimally equipped. The key to the room turns on the electricity so when you leave for the day, room can heat up to inhospitable levels. Shower is good sized with adequate water pressure. Bed only has a thin sheet instead of a comforter or duvet. View from balcony was of a side alleyway with rubbish.
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Gladys
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

It was okay and beautiful
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