Fairmont Chateau Laurier

Hotels
8.6
/10
Very Good
2,401 reviews

What Guests Say About Their Stay

Brandon

10.0
/ 10
The hotel staff were kind and helpful. Our room was large and it had one full bath and one half bath. We had a wonderful view. The hotel is gorgeous and it the perfect spot to visit all the highlights of Ottawa.

Cheryl

10.0
/ 10
A mix of old world charm and classic updates. Staff exceptionally friendly. We received an upgrade when we arrived. The room was very clean. The bed and pillows were very comfy. We had high tea at Zoe’s in the hotel. Our waiter Garrick was attentive and very friendly, the food was awesome. We would highly recommend the stay.

Christoph

10.0
/ 10
The room was very clean and all staff encountered were very polite, friendly and ready to help.
In the Area
See Map
1 Rideau St, Ottawa, Ontario, Canada, K1N 8S7

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fairmont Chateau Laurier is a hotel is located at Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Chateau Laurier

1 Rideau St, Ottawa, Ontario, Canada, K1N 8S7
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Location


Fairmont Chateau Laurier is a hotel is located at Ottawa.

About Fairmont Chateau Laurier

From business event to corporate gathering, Fairmont Chateau Laurier provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at Fairmont Chateau Laurier will surely spoil you for numerous shopping centers nearby.

Not all hotel allow guests with pets, but Fairmont Chateau Laurier welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Fairmont Chateau Laurier is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Fairmont Chateau Laurier, a wonderful accommodation for your family holiday.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Fairmont Chateau Laurier is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Fairmont Chateau Laurier.

All facilities in Fairmont Chateau Laurier

Bar, Cafe and Lounge Fairmont Chateau Laurier
Bar, Cafe and Lounge
Swimming Pool Fairmont Chateau Laurier
Swimming Pool
Entertainment Facility Fairmont Chateau Laurier
Entertainment Facility
Fitness Center Fairmont Chateau Laurier
Fitness Center
Functional Hall Fairmont Chateau Laurier
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Fitness center
  • Outdoor facilities
  • Garden
  • Spa

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Bicycle rental
  • Storage
  • Valet parking

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Food and Drinks

  • Vegetarian meal
  • Breakfast

General

  • Banquet
  • Ballroom

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Fairmont Chateau Laurier

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 7:00 AM to 7:30 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00

  • Fee for full breakfast: approximately CAD 42 per person
  • Uncovered valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Contactless check-out is available, LGBTQIA+ friendly, Cashless transactions are available, Contactless check-in is available, Green Key Global

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Chateau Laurier
426
Number of floors in Fairmont Chateau Laurier
6
Another facilities in Fairmont Chateau Laurier
Laundry service, Multilingual staff, Express check-in, Wedding service, Express check-out

Frequently asked question in Fairmont Chateau Laurier

What are available facilities at Fairmont Chateau Laurier?
There are top facilites at Fairmont Chateau Laurier such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Chateau Laurier?
The standard check-in time at Fairmont Chateau Laurier is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Fairmont Chateau Laurier provide breakfast?
Yes, Fairmont Chateau Laurier provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Fairmont Chateau Laurier have?
Fairmont Chateau Laurier is a 4.5-star hotel.
How many floors does Fairmont Chateau Laurier have?
Fairmont Chateau Laurier has 6 floors.
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More Reviews from Other Guests in Fairmont Chateau Laurier

Overall Ratings & Reviews Fairmont Chateau Laurier

Traveloka (1)
Other sources (2,400)
8.6
Very Good
From 2,400 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Chateau Laurier

Number of reviews per page
20
40
Top reviews
Brandon
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel staff were kind and helpful. Our room was large and it had one full bath and one half bath. We had a wonderful view. The hotel is gorgeous and it the perfect spot to visit all the highlights of Ottawa.
Chloë
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place with great staff at a great location.
Hannah
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are very disappointing. The TV was probably 15 years old and completely unusable because it was so pixelated. The decor is frankly deplorable. The blinds let in so much light and the curtains aren’t actually functional. The walls are PAPER thin. You will absolutely we woken up by the périple in the room beside you or house keeping. So sad to see what is supposed to be the nicest hotel in Ottawa is such an unglamorous state. I’ve genuinely stayed in nicer 3 star rated hotels. Exceptionally disappointed.
Read More
Heather
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was easy from checking in and checking out! Staff was the best!
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Doorman did not add vehicle to text valet, so had to call. Room 501 extremely small. Room service mid. Was sat in restaurant and waited 10 minutes, no staff attended so we left. Could hear people in adjacent rooms as if they were in the same room. Have stayed in many fairmont properties before, by far the worst. Not likely to attend again.
Read More
Jean-Daniel
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room. But need new carpet. That carpet looks too old. Friendly staff. Great location! Overnight parking too expensive.
Trisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful hotel and central location. Everything was excellent!
Michelle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were amazing. The hotel is beautiful but our room on floor 1 (3rd floor of hotel) was quite drafty by the window and the draft howled.
Russell
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My wife and I always wanted to go to this hotel because of its great and interesting history! It was so fun to stay at. Only two major concerns - First very disappointed that the "causal dining" area was closed. Only the one fine dining area, which was all booked up. It would be nice to have that restaurant back - as we have been there before. Second, checkout area and parking crowded - maybe open up side of building as well for check out times. Bell staff, and staff in general very pleasant.
Read More
Bill
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff, nice decor and building. 211 was a big room.
Cheryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A mix of old world charm and classic updates. Staff exceptionally friendly. We received an upgrade when we arrived. The room was very clean. The bed and pillows were very comfy. We had high tea at Zoe’s in the hotel. Our waiter Garrick was attentive and very friendly, the food was awesome. We would highly recommend the stay.
Read More
Michael
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Towels were great. Staff was excellent. Excellent bar and drinks. Location was excellent. Excellent rooms. Parking (including valet) was not available. We had to park off site with no consideration or fore-warning. This unexpected 10 minute walk each way was awful due to the poor sidewalks and cold weather.
Kerry
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Valet service needs much improvement and the hotel needs a hot tub.
Kerry
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was lovely, but we will not stay here again. We waited an hour and a half for the valet to bring us our car and we had a 4 hour drive ahead of us. They delayed are whole day and it was so unnecessary. They were so unorganized. For such a nice hotel, they should have a much more efficient system. Will not be back to this hotel.
Read More
Christoph
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very clean and all staff encountered were very polite, friendly and ready to help.
Amy
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful room and building. Friendly staff; but the breakfast was cold and undercooked. For a first time staying here, I was underwhelmed as the the reputation had my expectations higher.
Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was great, clean, staff are the best.
Thomas
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

ROOM STAFF WERE GREAT!
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel with great service
Foroogh
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel building is stunning . Staff are absolutely wonderful but manager was difficult to deal with. Perfect walkable location. Room amenities were ok not but not as nice as Fairmont Banff. The gold room curtains were not aesthetically pleasing. Standard rooms were on par with Gold. Very slow and ultimately faulty check-in due to broken IT system. I had booked for 5 nights in a standard room through Expedia. During checks in , I asked if a gold room was available for a paid upgrade. I was told a gold room was available for 3 nights only but they had some IT issues after a long wait they said it was available for all 5 nights and asked me to go to Gold desk to check in - which I did. However , on the 3rd day I had many calls when I was in a conference asking why I had not checked out and ultimately that they had sent a staff to pack my belongings and keep them at the concierge which was quite shocking . I had to go back to original room to make sure nothing had been left behind and go through my staff to make sure nothing was lost . I had planned to do some site seeing which I had to cancel due to this matter. I found dealing with David difficult as he kept asking the name and appearance of staff who did the check-in. All other staff were absolutely wonderful. I personally believe the issue arose from their broken IT system rather than staff.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Fairmont Chateau Laurier

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Fairmont Chateau Laurier

Traveloka (1)
Other sources (2,400)
8.6
Very Good
From 2,400 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Chateau Laurier

Number of reviews per page
20
40
Top reviews
Brandon
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel staff were kind and helpful. Our room was large and it had one full bath and one half bath. We had a wonderful view. The hotel is gorgeous and it the perfect spot to visit all the highlights of Ottawa.
Chloë
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place with great staff at a great location.
Hannah
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are very disappointing. The TV was probably 15 years old and completely unusable because it was so pixelated. The decor is frankly deplorable. The blinds let in so much light and the curtains aren’t actually functional. The walls are PAPER thin. You will absolutely we woken up by the périple in the room beside you or house keeping. So sad to see what is supposed to be the nicest hotel in Ottawa is such an unglamorous state. I’ve genuinely stayed in nicer 3 star rated hotels. Exceptionally disappointed.
Read More
Heather
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was easy from checking in and checking out! Staff was the best!
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Doorman did not add vehicle to text valet, so had to call. Room 501 extremely small. Room service mid. Was sat in restaurant and waited 10 minutes, no staff attended so we left. Could hear people in adjacent rooms as if they were in the same room. Have stayed in many fairmont properties before, by far the worst. Not likely to attend again.
Read More
Jean-Daniel
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room. But need new carpet. That carpet looks too old. Friendly staff. Great location! Overnight parking too expensive.
Trisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful hotel and central location. Everything was excellent!
Michelle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were amazing. The hotel is beautiful but our room on floor 1 (3rd floor of hotel) was quite drafty by the window and the draft howled.
Russell
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My wife and I always wanted to go to this hotel because of its great and interesting history! It was so fun to stay at. Only two major concerns - First very disappointed that the "causal dining" area was closed. Only the one fine dining area, which was all booked up. It would be nice to have that restaurant back - as we have been there before. Second, checkout area and parking crowded - maybe open up side of building as well for check out times. Bell staff, and staff in general very pleasant.
Read More
Bill
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff, nice decor and building. 211 was a big room.
Cheryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A mix of old world charm and classic updates. Staff exceptionally friendly. We received an upgrade when we arrived. The room was very clean. The bed and pillows were very comfy. We had high tea at Zoe’s in the hotel. Our waiter Garrick was attentive and very friendly, the food was awesome. We would highly recommend the stay.
Read More
Michael
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Towels were great. Staff was excellent. Excellent bar and drinks. Location was excellent. Excellent rooms. Parking (including valet) was not available. We had to park off site with no consideration or fore-warning. This unexpected 10 minute walk each way was awful due to the poor sidewalks and cold weather.
Kerry
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Valet service needs much improvement and the hotel needs a hot tub.
Kerry
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was lovely, but we will not stay here again. We waited an hour and a half for the valet to bring us our car and we had a 4 hour drive ahead of us. They delayed are whole day and it was so unnecessary. They were so unorganized. For such a nice hotel, they should have a much more efficient system. Will not be back to this hotel.
Read More
Christoph
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very clean and all staff encountered were very polite, friendly and ready to help.
Amy
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful room and building. Friendly staff; but the breakfast was cold and undercooked. For a first time staying here, I was underwhelmed as the the reputation had my expectations higher.
Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was great, clean, staff are the best.
Thomas
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

ROOM STAFF WERE GREAT!
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel with great service
Foroogh
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel building is stunning . Staff are absolutely wonderful but manager was difficult to deal with. Perfect walkable location. Room amenities were ok not but not as nice as Fairmont Banff. The gold room curtains were not aesthetically pleasing. Standard rooms were on par with Gold. Very slow and ultimately faulty check-in due to broken IT system. I had booked for 5 nights in a standard room through Expedia. During checks in , I asked if a gold room was available for a paid upgrade. I was told a gold room was available for 3 nights only but they had some IT issues after a long wait they said it was available for all 5 nights and asked me to go to Gold desk to check in - which I did. However , on the 3rd day I had many calls when I was in a conference asking why I had not checked out and ultimately that they had sent a staff to pack my belongings and keep them at the concierge which was quite shocking . I had to go back to original room to make sure nothing had been left behind and go through my staff to make sure nothing was lost . I had planned to do some site seeing which I had to cancel due to this matter. I found dealing with David difficult as he kept asking the name and appearance of staff who did the check-in. All other staff were absolutely wonderful. I personally believe the issue arose from their broken IT system rather than staff.
Read More
Number of reviews per page
20
40