Monte Carlo Inn Toronto - Markham

Nice place

good

The room was in good condition. The staff was courteous and accommodating. The breakfast was lousy; needs lots of improvement.

Great room for an affordable price, comfy bed had a tv with decent channels

Yes

the room was in good condition. there are two things that concerns me. 1. the room is not sound proof and I can hear the neighbour's kid screaming all day. 2. there are smoke smell in the room and hallway.

Our original room had "ants" in the washroom and bed. We were moved to another room.

Room was clean. Always enjoy our stay at this hotel.

Everything about my stay was fabulous 👌...quick check in with friendly staff at front desk...very clean spacious room.. Quiet and close to hwy and various authentic Asian restaurants...I highly recommend as budget friendly 👌 👍

Extremely clean and friendly staff. Attached restaurant had excellent food and customer service. Very generous portions.

Our stay was for six nights. We found the room to be quite dark. The bathroom was very dark with only indirect lighting from behind the mirror and very little counter space. The beds and pillows were comfortable and the shared bedside table had a lamp with convenient electrical plug in the base. The TV was a good size with a good quality picture. There was no way to access the extra HDMI ports on the TV Remote, but it was possible to use the port the Google device was connected to to use your own devices with the TV. There is also a convenient app to download offering direct access to the one allowed HDMI port and the available channels. The ice machine is located on the main floor and we never found it short on ice. The included breakfast offered minimal choices and did not change from day to day. The baked goods were always over baked and dry and the hard boiled eggs were almost impossible to peel the shell with it often coming off in 100 tiny pieces with chunks of egg white attached. Cantaloupe and honeydew melons were the only daily fruit offered. We thought of moving to another hotel after our first night, but the rate we had through Expedia made the Monte Carlo a good budget alternative to other properties we looked at

Yes

Had bugs on the night table and washroom vanity. Management was not cooperative

Seems like a 2.5 star

The halls smelled horrid- I was shocked to NOT see 7 chain smokers around a poker table when I rounded the corner. That said, service was great, room was excellent (no smell), and all in all a great experience. Smell when I exited the elevator on the fourth floor had me very worried, but turned out to be a non-issue.

Clean room, great jetted tub

Comfortable rooms; clean wash room and uplifting supplies

I don't normally complain, like about anything but wow. This place is a mess. Very dirty, room. Found bugs in first room I was given. Asked for a new room. Staff complied but to no surprise the next room had them too. I unfortunately had to remain at this hotel because I was attending a conference being held here and after a recent surgery I was unable to drive. Resigned to my dirty room I continued to find bugs every morning in my bathroom and after thoroughly checking my bed closer there they were. Also was also lucky enough to find a bonus toenail on the carpet (not mine). After looking into it these bugs seem to be pharaoh ants. Very invasive and hard to get rid of. Which is why I was surprised to see that the room they moved me out of the day before (which was a few doors down from the new one) was rented out to another guest immediately. Clearly my very polite complaint and description of bugs wasn't taken very seriously nor do they plan to do anything about it. Good luck if you decide to stay here but they charge you full price upon check in and then I was told I couldn't receive a partial refund or credit because I had already paid. Cool. If I could rate lower than 1 I would. I don't fully blame staff because what exactly are they supposed to do it's just a desk job but my goodness. If you stay here please check your bathroom/bed/garbage cans for these bugs because you WILL find them and they will come out in full force it you decide to eat anything in your room

Stayed one night and got in late so we just went straight to bed. In the morning the bathroom had tiny ants on the counter. They got all over my bathroom bag and I had to bag it up so it didn’t spread to my luggage. I did complain in morning but front desk just said call manager. I did call and left a message but they never go back to me.

Staff are friendly. Beakfast is good.