Pan Pacific Vancouver

Excellent location for cruise port. Hotel offered service to bring luggage to cruise ship, worked seamlessly, luggage showed to room on ship. Close to food and other sight seeing buses. Will definitely stay here again when cruising out of Vancouver, worth the extra money for the convenience.

Excellent Hotel right next to Cruise Ship Port.

We loved it

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Very good

we very much enjoyed stay in the hotel. Its location is convenient, walkable to almost every where we need to visit. Loved the front desk people, they are nice, thoughtful and very accommodating.

Very friendly staff and excellent rooms.

We loved it

Excellent - would stay again! Great location, beautiful views, amazing beds and pillows, and fantastic customer service!

Lovely hotel in the heart of downtown. Nice big room and a free upgrade. The ONLY downside to this hotel was there was only 1 elevator / lift working and it was madness at peak times

The staff was friendly and helpful. The hotel was very nice and the view from the room was fantastic.

everything

Beautiful views and a delicious Thanksgiving dinner. It was perfect.

Vancouver is beautiful!

nice property on the waterfront right where the cruiseships sail away from

While the price of the stay was quite high we had a couple issues. Most elevators were down the whole 2 night visit. Elevator wait time was at least 10 minutes. Could be over 20 minutes. When you use the elevators several times a day, this wait time really adds up. The hot tub was way too hot to use. It was over 42 Celsius. People couldn’t even use it.

We stayed twice at this property on our holiday. Our first night and then again for 2 nights at the end of our holiday week. We chose this place because we had stayed there once before MANY yrs ago and remembered the luxury feeling and the harbour views. Requested a high floor and they obliged with the second highest floor and the most stupendous view. There is a reason for the very comfy lounger chair right beside the big windows! I could have stayed there for ages just watching all the activity. We had a $50 food credit with our package which we used on both stays, at the beautiful hotel breakfast buffet. Normally abit too expensive for us but with this credit we could easily afford that delicious all you can eat breakfast. On our second stay we again were entranced by the harbour activity, plus a cruise ship did come in the very last morning of our stay which delighted us. Although there are tons of eateries around there, we did enjoy eating at The Lion Pub just behind the hotel. Lovely British pub atmosphere and delicious food. The ONLY thing that gave us abit of angst on both stays was figuring out the public parking system beside the hotel. But we eventually did. We loved our stays and would highly recommend it.

Booked this hotel for the second time based only on the fact that they have a fabulous rooftop pool and hot tub. However the hot tub was ice cold and when we reported it to the front desk, they were unaware and went to check. Sure enough it was broken so they closed it for the rest of our time there. No kffer of a discount or refund of any kind. We left very disappointed.

Staff were wonderful. Everything great. Only nitpick is check in took much longer than I would have expected.

Great room. Good room service. Great location for cruisers.