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Leonardo Royal Southampton Grand Harbour

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8.6
/10
Very Good
1,764 reviews

What Guests Say About Their Stay

Deborah

10.0
/ 10
Close to port - room is spacious . They should have put 2 queen instead of 2 tiny twin beds

Birgit

10.0
/ 10
Convenient to cruise port. Great breakfast buffet. Would stay here again before a cruise

Elizabeth

10.0
/ 10
We had a very pleasant stay—the room was spotless and the staff were helpful and friendly. Breakfast was also good. Would not hesitate to book again.
In the Area
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West Quay Road, Southampton, England, SO15 1AG

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Leonardo Royal Southampton Grand Harbour is a good choice when you are visiting Southampton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Leonardo Royal Southampton Grand Harbour

West Quay Road, Southampton, England, SO15 1AG
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Lobby Leonardo Royal Southampton Grand Harbour
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Discover More About Leonardo Royal Southampton Grand Harbour

General
Near WestQuay Shopping Centre

Location
With a stay at Leonardo Royal Southampton Grand Harbour, you'll be centrally located in Southampton, a 2-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. This spa hotel is 6.2 mi (10 km) from New Forest National Park and 9.4 mi (15.2 km) from Paultons Family Theme Park - Home of Peppa Pig World.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Old City Walls - 0.2 km / 0.1 mi
Mayflower Park - 0.2 km / 0.1 mi
The Quays - 0.2 km / 0.1 mi
Tudor House and Garden - 0.3 km / 0.2 mi
River Test - 0.5 km / 0.3 mi
WestQuay Shopping Centre - 0.6 km / 0.4 mi
Grosvenor Casino - 0.6 km / 0.4 mi
Titanic Honour & Glory Exhibition - Southampton - 0.6 km / 0.4 mi
Southampton Maritime Museum - 0.7 km / 0.4 mi
Southampton Passenger Terminal - 0.7 km / 0.5 mi
SeaCity Museum - 1.2 km / 0.7 mi
Southampton Guildhall - 1.2 km / 0.7 mi
Solent University - 1.2 km / 0.8 mi
Southampton City Art Gallery - 1.3 km / 0.8 mi
Mayflower Theatre - 1.4 km / 0.9 mi

The nearest airports are:
Southampton (SOU) - 18.1 km / 11.2 mi
Bournemouth (BOH-Bournemouth Intl.) - 47.8 km / 29.7 mi

The preferred airport for Leonardo Royal Southampton Grand Harbour is Southampton (SOU).

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Southampton? This hotel has 11485 square feet (1067 square meters) of space consisting of conference space and 13 meeting rooms. Limited parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7 AM to 11 AM for a fee.

Rooms
Make yourself at home in one of the 173 guestrooms featuring espresso makers and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Leonardo Royal Southampton Grand Harbour

Bar, Cafe and Lounge Leonardo Royal Southampton Grand Harbour
Bar, Cafe and Lounge
Swimming Pool Leonardo Royal Southampton Grand Harbour
Swimming Pool
Entertainment Facility Leonardo Royal Southampton Grand Harbour
Entertainment Facility
Fitness Center Leonardo Royal Southampton Grand Harbour
Fitness Center
Functional Hall Leonardo Royal Southampton Grand Harbour
Functional Hall

Transportation

  • Limited parking

Things to Do

  • Spa
  • Indoor pool
  • Garden
  • Sauna
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Leonardo Royal Southampton Grand Harbour

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Leonardo Royal Southampton Grand Harbour
173
Number of floors in Leonardo Royal Southampton Grand Harbour
7
Another facilities in Leonardo Royal Southampton Grand Harbour
Limited parking, Spa, Indoor pool, Garden, Sauna

Frequently asked question in Leonardo Royal Southampton Grand Harbour

What are available facilities at Leonardo Royal Southampton Grand Harbour?
There are top facilites at Leonardo Royal Southampton Grand Harbour such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Leonardo Royal Southampton Grand Harbour?
The standard check-in time at Leonardo Royal Southampton Grand Harbour is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does Leonardo Royal Southampton Grand Harbour provide breakfast?
Yes, Leonardo Royal Southampton Grand Harbour provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Leonardo Royal Southampton Grand Harbour have?
Leonardo Royal Southampton Grand Harbour is a 4.0-star hotel.
How many floors does Leonardo Royal Southampton Grand Harbour have?
Leonardo Royal Southampton Grand Harbour has 7 floors.
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More Reviews from Other Guests in Leonardo Royal Southampton Grand Harbour

8.6
Very Good
From 1,764 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews Leonardo Royal Southampton Grand Harbour

Number of reviews per page
20
40
Top reviews
Kelley
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice stay. Clean and well maintained. Professional staff.
SALLY
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Unfortunately there were several major issues on this visit. In the room the tv did not work properly, the kettle was faulty and the bathroom door did not close properly. We were given another room which was great. Then the hot water failed on the hotel and we were 24 hours without hot water in the room. No gesture of goodwill offered eg a drinks voucher for the bar. I understand this was a city problem but a flat refusal from the management for any compensation for this. Not good to have to have a cold wash and hair wash. Breakfast standards gone down in the 2 months since our last visit. We visit relatives in Southampton but will be looking elsewhere for future visits.
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Deborah
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to port - room is spacious . They should have put 2 queen instead of 2 tiny twin beds
Birgit
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient to cruise port. Great breakfast buffet. Would stay here again before a cruise
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a very pleasant stay—the room was spotless and the staff were helpful and friendly. Breakfast was also good. Would not hesitate to book again.
Lisa
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room was upgraded to “executive”. It really wasn’t!! It was small and the bathroom was dirty. I had to clean the bath before using it. The loo flush was hanging off the wall, the loo dirty, mould around the shower and terrible scaling. The bed was comfy but the floor had crumbs on it left from the previous guest. Check in was ok but no one smiled! Staff in the bar were miserable and the service was extremely slow. Reception area was unmanned most of the time and when checking in there was only one staff member dealing with a Q of guests who were rightly getting agitated. We would not stay there again
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Sarah
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely stay
James
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice and convenient to the cruise port. Would have been total 5 star but bathroom door didn’t close properly and exterior windows need some cleaning . Staff was awesome. A vey nice looking white tablecloth restaurant on site and walkable to the waterfront which has lots of dining and shops. A very enjoyable stay, highly recommended.
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George
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We spent a long day traveling to the hotel. 10 hours on the plane and 3 hours on bus, train and cab to get to the hotel. This hotel was near the cruise harbour and previous reviews said it was nice. What very pleasant surprise when we entered the doorway to the Leonardo Grand Harbour. The concierge greeted us with cheerful salutation and said let me take your baggage and he would make sure it gets to the room after we check in. What a relief not to have to move it around any more. As we were checking in the hotel staff handed us a refreshing cool drink. When we checked in and received our keys, the concierge asked if we were going on one of the cruises. After we confirmed, he asked which cruise and what time and he would arrange for a taxi to pick us up and take us to the cruise ship in time for boarding. Another task no longer needed to arrange. Quite nice. We were tired so we ate at hotel and the food was excellent. A very nice room. We included breakfast at check-in. I will say the breakfast was excellent. A buffet with many tasty choices. The concierge held our luggage after checkout and when the taxi arrived he helped the driver load the luggage. The Hotel was top notch and the concierge was the highlight and made the stay memorable.
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Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Reception staff were good, but concierge and some staff at Leo’s restaurant were lacking. Bathroom plumbing was very confusing so having a shower seemed impossible. Hotel was in a good location.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent service from check in to check out. Lovely staff, lovely room, lovely food. Overall a great place to stay.
Ian Kenneth
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is in need of an update, with attention to detail for any renovations. The walls of the hotel rooms are thin and you can hear people in neighbouring rooms. Staff were very friendly and helpful. Especially given one of our party were being disturbed by a party in the neighbouring room. Staff moved them to another room. Breakfast was ok. The spa/swimming pool is in need of some tlc.
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Joaquin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Marta was amazing regarding excellent customer service and vital information provided that was really helpful.
Ming
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I have an Apple iphone 17 and hotel didn’t provide the conversion socket in the room. When I asked the front desk, they only had a few and were all loan out to guests. Finally, the front desk staff was very helpful who lent me her own but had to use at the reception area. My recommendation is hotel shall prepare sufficient sockets for international travellers or remind guests from overseas to bring their own.
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Steve
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great in every way from welcome to water etc in room the only thing they could improve is keep the bar open after 10:30
Zhuo
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not a four star hotel. Shower water temperature is below average. It makes me want to skip shower.
Cynthia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were helpful and lovely. Restaurant was good and welcomed after a long day of traveling.
Jordan
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean and comfortable. Lovely hotel.
M
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Quick, effective checkin. All interactions with staff were positive, professional and friendly, they were all very able in doing their jobs. The only thing that lets the hotel down is that it may need updated, but that said everything works well, is clean and tidy.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A standard room is well appointed but rather small. The staff was professional and welcoming. There are many restaurants in the area and it is very close to the cruise terminal.
Number of reviews per page
20
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Exterior 4 Leonardo Royal Southampton Grand Harbour

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