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Leonardo Royal Southampton Grand Harbour

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8.6
/10
Very Good
1,764 reviews

What Guests Say About Their Stay

James

10.0
/ 10
Excellent service from check in to check out. Lovely staff, lovely room, lovely food. Overall a great place to stay.

Joaquin

10.0
/ 10
Marta was amazing regarding excellent customer service and vital information provided that was really helpful.

Ming

10.0
/ 10
I have an Apple iphone 17 and hotel didn’t provide the conversion socket in the room. When I asked the front desk, they only had a few and were all loan out to guests. Finally, the front desk staff was very helpful who lent me her own but had to use at the reception area. My recommendation is hotel shall prepare sufficient sockets for international travellers or remind guests from overseas to bring their own.
In the Area
See Map
West Quay Road, Southampton, England, SO15 1AG

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Leonardo Royal Southampton Grand Harbour is a good choice when you are visiting Southampton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Leonardo Royal Southampton Grand Harbour

West Quay Road, Southampton, England, SO15 1AG
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Lobby Leonardo Royal Southampton Grand Harbour
Lobby 2 Leonardo Royal Southampton Grand Harbour

Discover More About Leonardo Royal Southampton Grand Harbour

General
Near WestQuay Shopping Centre

Location
With a stay at Leonardo Royal Southampton Grand Harbour, you'll be centrally located in Southampton, a 2-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. This spa hotel is 6.2 mi (10 km) from New Forest National Park and 9.4 mi (15.2 km) from Paultons Family Theme Park - Home of Peppa Pig World.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Old City Walls - 0.2 km / 0.1 mi
Mayflower Park - 0.2 km / 0.1 mi
The Quays - 0.2 km / 0.1 mi
Tudor House and Garden - 0.3 km / 0.2 mi
River Test - 0.5 km / 0.3 mi
WestQuay Shopping Centre - 0.6 km / 0.4 mi
Grosvenor Casino - 0.6 km / 0.4 mi
Titanic Honour & Glory Exhibition - Southampton - 0.6 km / 0.4 mi
Southampton Maritime Museum - 0.7 km / 0.4 mi
Southampton Passenger Terminal - 0.7 km / 0.5 mi
SeaCity Museum - 1.2 km / 0.7 mi
Southampton Guildhall - 1.2 km / 0.7 mi
Solent University - 1.2 km / 0.8 mi
Southampton City Art Gallery - 1.3 km / 0.8 mi
Mayflower Theatre - 1.4 km / 0.9 mi

The nearest airports are:
Southampton (SOU) - 18.1 km / 11.2 mi
Bournemouth (BOH-Bournemouth Intl.) - 47.8 km / 29.7 mi

The preferred airport for Leonardo Royal Southampton Grand Harbour is Southampton (SOU).

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Southampton? This hotel has 11485 square feet (1067 square meters) of space consisting of conference space and 13 meeting rooms. Limited parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7 AM to 11 AM for a fee.

Rooms
Make yourself at home in one of the 173 guestrooms featuring espresso makers and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Leonardo Royal Southampton Grand Harbour

Bar, Cafe and Lounge Leonardo Royal Southampton Grand Harbour
Bar, Cafe and Lounge
Swimming Pool Leonardo Royal Southampton Grand Harbour
Swimming Pool
Entertainment Facility Leonardo Royal Southampton Grand Harbour
Entertainment Facility
Fitness Center Leonardo Royal Southampton Grand Harbour
Fitness Center
Functional Hall Leonardo Royal Southampton Grand Harbour
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa
  • Indoor pool
  • Garden
  • Sauna
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

General

  • Banquet
  • Ballroom
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Leonardo Royal Southampton Grand Harbour

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Leonardo Royal Southampton Grand Harbour
173
Number of floors in Leonardo Royal Southampton Grand Harbour
7
Another facilities in Leonardo Royal Southampton Grand Harbour
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Express check-out

Frequently asked question in Leonardo Royal Southampton Grand Harbour

What are available facilities at Leonardo Royal Southampton Grand Harbour?
There are top facilites at Leonardo Royal Southampton Grand Harbour such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Leonardo Royal Southampton Grand Harbour?
The standard check-in time at Leonardo Royal Southampton Grand Harbour is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does Leonardo Royal Southampton Grand Harbour provide breakfast?
Yes, Leonardo Royal Southampton Grand Harbour provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Leonardo Royal Southampton Grand Harbour have?
Leonardo Royal Southampton Grand Harbour is a 4.0-star hotel.
How many floors does Leonardo Royal Southampton Grand Harbour have?
Leonardo Royal Southampton Grand Harbour has 7 floors.
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More Reviews from Other Guests in Leonardo Royal Southampton Grand Harbour

8.6
Very Good
From 1,764 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews Leonardo Royal Southampton Grand Harbour

Number of reviews per page
20
40
Top reviews
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Reception staff were good, but concierge and some staff at Leo’s restaurant were lacking. Bathroom plumbing was very confusing so having a shower seemed impossible. Hotel was in a good location.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent service from check in to check out. Lovely staff, lovely room, lovely food. Overall a great place to stay.
Ian Kenneth
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is in need of an update, with attention to detail for any renovations. The walls of the hotel rooms are thin and you can hear people in neighbouring rooms. Staff were very friendly and helpful. Especially given one of our party were being disturbed by a party in the neighbouring room. Staff moved them to another room. Breakfast was ok. The spa/swimming pool is in need of some tlc.
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Joaquin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Marta was amazing regarding excellent customer service and vital information provided that was really helpful.
Ming
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have an Apple iphone 17 and hotel didn’t provide the conversion socket in the room. When I asked the front desk, they only had a few and were all loan out to guests. Finally, the front desk staff was very helpful who lent me her own but had to use at the reception area. My recommendation is hotel shall prepare sufficient sockets for international travellers or remind guests from overseas to bring their own.
Read More
Steve
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great in every way from welcome to water etc in room the only thing they could improve is keep the bar open after 10:30
Zhuo
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not a four star hotel. Shower water temperature is below average. It makes me want to skip shower.
Cynthia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were helpful and lovely. Restaurant was good and welcomed after a long day of traveling.
Jordan
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and comfortable. Lovely hotel.
M
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quick, effective checkin. All interactions with staff were positive, professional and friendly, they were all very able in doing their jobs. The only thing that lets the hotel down is that it may need updated, but that said everything works well, is clean and tidy.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A standard room is well appointed but rather small. The staff was professional and welcoming. There are many restaurants in the area and it is very close to the cruise terminal.
Rhonda
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel appeared clean but there was a musty smell throughout the hotel that smelled like they are putting febreeze over it so it was kind of a weird smell. Our air conditioning didn't work and we called the front desk 3 times and it was never fixed, nobody contacted us about it, and our windows wouldn't open. It was hot and musty and we all slept with no covers on because it was so hot in our room. The pillows and bedding felt cheap. The pillows were flat and hard, no fluff left in them at all. However, the plus side of things, it has a bar and you can get room service, there was a nice restaurant inside, and it was almost right next door to the mall which is very walkable so there are a number of food and beverage options. The staff was nice and very helpful. The only issue with the staff was that nothing was done about the ac situation.
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Philip
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tired and dated. Staff not
Marilyn
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Second time I have stayed. Perfect location for the port, restaurants, shopping etc. Great service. I would recommend this hotel.
Elise
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a wonderful overnight - the bell staff were very good to recommend to us we organize a time for our luggage pickup and also arranged for a taxi for us to the cruise termina Bravo and thank you!
James
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is good and the Hotel puts in the effort of a classic hotel. Some parts are maybe needing an update but overall a good experience.
Jeff
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

helpful staff and great service
Jonny
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Chantelle
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked a night here before my cruise and everything was swonderful. My room was large and clean. The pub had wonderful staff and I enjoyed having a pint of beer on their deck. I ate supper at Marco Pierre and enjoyed a wonderful buffet breakfast in the same area the next morning. The concierge here were outstanding! They are always visible, will store your luggage and even arrange taxi transfer to the cruise port. Very organized, and safe feeling - especially for a solo woman traveler.
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Maria
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This was booked for a night before the Take That concert. Although it was booked a very long time ago it was very expensive, £367. We expected a high standard hotel. The bedroom was large but on the shabby side as was the bathroom. The table was marked as was the dressing table. There was a well used looking Nepresso with only 1 pod of each of coffee so we both couldn't have decaf. The beds were very comfortable with 3 different types of firmness of pillow, which was appreciated The breakfast options were plentiful but the cooked breakfast items were only luke warm and there wasn't any gluten free bread available. Would I stay there again? Probably not as there are many hotels nearby that are a higher standard for less money.
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Number of reviews per page
20
40

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Exterior 4 Leonardo Royal Southampton Grand Harbour

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