Novotel Southampton

Great location within walking distance from station. Very welcoming staff and clean rooms. They state clearly no air conditioner. Very friendly breakfast staff and delicious breakfast.

Great location for cruise

NO RESPONSE

No air conditioning is really unacceptable for a Novotel hotel. Also, no phone in the room is unheard of for a Novotel property. We should get a partial refund for the above mentioned 2 major normal amenities Nit being available.

Excellent would stay here again

No a/c but not an issue when we were there. Staff exceptionally helpful. Close to walk to mall and a McDonalds. Great job!

The room is clean and spacious.

room clean good breakfast

Overall experience was great except the wifi in the room wasn’t working. I had to go downstairs in the lobby to order food from outside. When traveling from abroad, like me, the cellphone network is not the greatest.

Great hotel with helpful staff and ideal location.

Vastly overpriced and understaffed for what it is. Reminded me of a 1970's idea of what a reasonable hotel was. Positives: the staff are great but not enough of them. If they're on minimum wage it's criminal, they were so busy and deserve a LOT more. Negatives: Executive room, really? Separate toilet and bathroom with 1970's rendering on the walls. The TV is one step up from Cathode ray tubes, no casting here! Air con? Nope, you get a fan, in any colour as long as its white! Restaurant, apparently opens at 6pm but no-one there til 6.45. Gave up and went to the local Italian. Breakfast, nearly £20 per person and one, yes 1 Coffee machine for a restaurant that looks like it accommodates 100+. We waited nearly 15 minutes for Coffee by which time our breakfast was cold. The hotels one and only redeeming feature is it proximity to the docks. That's it. And at £260 per night per room you know it's a scam. Avoid, stay further out of town and use the short stay car parks by the docks.

Staff was super nice. Room was clean. Our only issue was a lumpy mattress on the pull out couch. Otherwise, very convenient to the cruise ship and stores.

The property does not have air conditioning, there are no phones in the rooms so if you have an issue or need something, you have to see someone at the desk. There were no washcloths in the bathroom. The beds were hard.

Close to conference venue

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Nothing to complain about

Great location for train station cruise terminal (15 min cab ride). Close to shops so you can buy any last minute items including a ‘Boots the chemist’ for pharmacy items. Nice hotel. We have stayed there twice now

The wifi didnt work past the bathroom area. No access from the bedroom at all.

Needs updating. Air con needs fixing.

Internet connectivity was poor. However when infofmed to the staff. At once our room wS changed for better connectivitu. Also extended 30mins checkout time. Overall, helpfull and friendly staff.