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Hatsuhana

Hotels
Finding rooms for you...
9.4
/10
Exceptional
96 reviews

What Guests Say About Their Stay

Kelsey

10.0
/ 10
Spacious room and deck with relaxing open air bath. Relaxing lounge with open bar. Private onsens were amazing. Excellent food. Helpful staff for every need. Shuttle driver even ran back for an umbrella for me, knowing I was going into town while it was raining.

Julie

10.0
/ 10
This hotel was just magical. The room was plenty spacious to accommodate our family of 4 (with two teenagers) and the included dinner and breakfast in the separate restaurant (with private rooms) were delicious. We felt very spoiled! We loved the public baths and did not opt to go to the private bath rooms as we basically had the entire public bath area to ourselves. The funicular that took us down to the public baths was such a fun surprise. And after dinner, they set up a bar and snacks/dessert in the lobby.

Meredith

10.0
/ 10
The room was spectacular! And the setting was so serene (the lobby, restaurant, and onsen were all immaculate). The dining experiences (both breakfast and dinner) were also very special - definitely a once-in-a-lifetime experience with many new foods to try and impeccable service. My only (small) notes: there is no fitness center and no nearby running/walking/hiking (the property is located off a busy highway with no sidewalks), so if you are an active person, be prepared to do a lot of sitting around! We asked for trail recommendations but were told they didn't exist. We also found that the hotel staff, while very accommodating, were NOT knowledgeable about nearby activities, dining, etc. We really had to fend for ourselves in that regard. Perhaps it was the language barrier, but seemingly simple requests (like laundry service, or calling a taxi), they were not able to help us with. Also, note that the dining is private in individual dining rooms, but it is not IN your hotel room, if that's what you're looking for. All in all, I'd say this is an amazing retreat for 1 or 2 nights if you really just want to unplug and lay around in a beautiful space!
In the Area
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20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Kanagawa, Ashigarashimo, Kanto, Japan, 2500313

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Hatsuhana is located in area / city Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hatsuhana

20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Kanagawa, Ashigarashimo, Kanto, Japan, 2500313
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Lobby Hatsuhana
Lobby 2 Hatsuhana

Discover More About Hatsuhana

General
Near Tenzan Onsen

Location
With a stay at Hatsuhana in Hakone (Yumoto), you'll be within a 5-minute drive of Hakone Hot Springs and Tenzan Onsen. This spa hotel is 7.2 mi (11.5 km) from Lake Ashi and 6.7 mi (10.8 km) from Hakone Kowakien Yunessun.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Hot Springs - 0.6 km / 0.4 mi
Tenzan Onsen - 1.3 km / 0.8 mi
Tamadare Falls - 2 km / 1.2 mi
Hakone Toy Museum - 3.1 km / 1.9 mi
Kanagawa Prefectural Museum of Natural History - 4.9 km / 3 mi
Odawara Fishing Port - 7.9 km / 4.9 mi
Odawara Hayakawa Gyoson - 8.1 km / 5 mi
Odawara Castle - 8.2 km / 5.1 mi
Fuji-Hakone-Izu National Park - 8.2 km / 5.1 mi
Odawara Castle Park - 8.3 km / 5.2 mi
Odawara Wanpaku Land - 8.7 km / 5.4 mi
Hakone Ekiden Museum - 10.1 km / 6.3 mi
Hakone Karakuri Museum - 10.1 km / 6.3 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 10.1 km / 6.3 mi
Hakone Sekisho - 10.2 km / 6.3 mi

The nearest airports are:
Haneda Airport (HND) - 93.4 km / 58 mi
Narita Intl. Airport (NRT) - 159.9 km / 99.4 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access and shopping on site.

Business Facilities
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at DINING HANAEMI serving guests of Hatsuhana. Local cuisine breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.

Rooms
Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Partially open bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in Hatsuhana

Entertainment Facility Hatsuhana
Entertainment Facility
Common Space Hatsuhana
Common Space
Lobby Hatsuhana
Lobby
Accommodation Services Hatsuhana
Accommodation Services
Exterior Hatsuhana
Exterior

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Things to Do

  • Spa

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Smoke-free area

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Hatsuhana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with Half Board plans must check in by 7 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 7 PM.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hatsuhana
35
Number of floors in Hatsuhana
6
Another facilities in Hatsuhana
Limited parking, Breakfast, Spa, Free WiFi, Terrace

Frequently asked question in Hatsuhana

What are available facilities at Hatsuhana?
There are top facilites at Hatsuhana such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hatsuhana?
The standard check-in time at Hatsuhana is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00
Does Hatsuhana provide breakfast?
Yes, Hatsuhana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hatsuhana have?
Hatsuhana is a 3.0-star hotel.
How many floors does Hatsuhana have?
Hatsuhana has 6 floors.
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More Reviews from Other Guests in Hatsuhana

Overall Ratings & Reviews Hatsuhana

Other sources (96)
9.4
Exceptional
From 96 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews Hatsuhana

Number of reviews per page
20
40
Top reviews
Lisha
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice
Kelsey
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Spacious room and deck with relaxing open air bath. Relaxing lounge with open bar. Private onsens were amazing. Excellent food. Helpful staff for every need. Shuttle driver even ran back for an umbrella for me, knowing I was going into town while it was raining.
Julie
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This hotel was just magical. The room was plenty spacious to accommodate our family of 4 (with two teenagers) and the included dinner and breakfast in the separate restaurant (with private rooms) were delicious. We felt very spoiled! We loved the public baths and did not opt to go to the private bath rooms as we basically had the entire public bath area to ourselves. The funicular that took us down to the public baths was such a fun surprise. And after dinner, they set up a bar and snacks/dessert in the lobby.
Read More
Yali
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Everything is perfect! Just the food is very
Meredith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room was spectacular! And the setting was so serene (the lobby, restaurant, and onsen were all immaculate). The dining experiences (both breakfast and dinner) were also very special - definitely a once-in-a-lifetime experience with many new foods to try and impeccable service. My only (small) notes: there is no fitness center and no nearby running/walking/hiking (the property is located off a busy highway with no sidewalks), so if you are an active person, be prepared to do a lot of sitting around! We asked for trail recommendations but were told they didn't exist. We also found that the hotel staff, while very accommodating, were NOT knowledgeable about nearby activities, dining, etc. We really had to fend for ourselves in that regard. Perhaps it was the language barrier, but seemingly simple requests (like laundry service, or calling a taxi), they were not able to help us with. Also, note that the dining is private in individual dining rooms, but it is not IN your hotel room, if that's what you're looking for. All in all, I'd say this is an amazing retreat for 1 or 2 nights if you really just want to unplug and lay around in a beautiful space!
Read More
David
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

A great hotel but had an issue with ordering wine at the restaurant. On the mobile app menu we ordered a French Chardonnay and it turned out to be 2007, way too old. It was oxidized and we told the waiter who referred us to the sommelier who agreed. We ordered a replacement but when we checked out they charged us for the wine we did not drink. That’s not acceptable and they should not be selling this vintage of white wine, way too old.
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Olaseye
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Everything! The staff were attentive, the room was immaculate and the food was sensational.
Dan
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Wonderful
ZIHUI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Generally good.
Pauline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

So zen and relaxing, really amazing beautiful property.
Paolo
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.
Raymond
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10
Kelvin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area.
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LEI
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Excellent ambience for private onsen. Staff are very friendly and some of them can speak English.
Elana
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
Cloriza
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Read More
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Wonderful experience a superlative modern property with exceptional staff.
Devin
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Very reclusive area. Close to nature but far from everything else.
Aiko
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

細やかな気遣いが
haijun
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

客室が清潔で、スタッフの対応も良かったです。 朝食は和食を選択したが、内容は思ったより普通で、少々不満でした。 貸切風呂も利用させて頂き、風呂から出る時、滑りやすく足に擦り傷ができました。
Number of reviews per page
20
40

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Exterior 4 Hatsuhana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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