How many rooms are available at Hatsuhana?

Hatsuhana has 35 rooms in total.

Does Hatsuhana provide parking?

Yes, Hatsuhana provides parking. Please confirm details directly with the hotel.

What do past guests say about Hatsuhana?

Hatsuhana is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hatsuhana

Name: Hatsuhana
Address: 20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 2500313, 20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Kanto, 2500313, Japan
Rating: 9.2

Hotels

9.2

/10

Exceptional

27 reviews

What Guests Say About Their Stay

Meredith

10.0

/ 10

The room was spectacular! And the setting was so serene (the lobby, restaurant, and onsen were all immaculate). The dining experiences (both breakfast and dinner) were also very special - definitely a once-in-a-lifetime experience with many new foods to try and impeccable service. My only (small) notes: there is no fitness center and no nearby running/walking/hiking (the property is located off a busy highway with no sidewalks), so if you are an active person, be prepared to do a lot of sitting around! We asked for trail recommendations but were told they didn't exist. We also found that the hotel staff, while very accommodating, were NOT knowledgeable about nearby activities, dining, etc. We really had to fend for ourselves in that regard. Perhaps it was the language barrier, but seemingly simple requests (like laundry service, or calling a taxi), they were not able to help us with. Also, note that the dining is private in individual dining rooms, but it is not IN your hotel room, if that's what you're looking for. All in all, I'd say this is an amazing retreat for 1 or 2 nights if you really just want to unplug and lay around in a beautiful space!

Olaseye

10.0

/ 10

Everything! The staff were attentive, the room was immaculate and the food was sensational.

Paolo

10.0

/ 10

Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.

In the Area

See Map

20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 2500313

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Hatsuhana is located in area / city Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hatsuhana

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Hatsuhana Address: Map & Location

20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 2500313

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Location

Hatsuhana is located in area / city Hakone-machi.

About Hatsuhana

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hatsuhana.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hatsuhana exclusively for you.

Hatsuhana is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hatsuhana is the right place to stay.

All facilities in Hatsuhana

Others

Public Facilities

Others
Restaurant
Smoke-free area

Things to Do

Shops
Spa

General

Parking
Terrace

Hotel Services

Luggage storage
24-hour Receptionist

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in Hatsuhana

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for local cuisine breakfast: approximately JPY 4235 for adults and JPY 2420 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with Half Board plans must check in by 8 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 8 PM.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:

15:00 - 19:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 19:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hatsuhana	35
Number of floors in Hatsuhana	6
Another facilities in Hatsuhana	Others, Smoke-free area, Shops, Spa, Parking

Frequently asked question in Hatsuhana

What are available facilities at Hatsuhana?

There are top facilites at Hatsuhana such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Hatsuhana?

Check-in time at Hatsuhana is staring from 15:00 - 19:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Hatsuhana provide breakfast?

Yes, Hatsuhana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Hatsuhana?

Hatsuhana is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Hatsuhana have?

Hatsuhana has 6 floors.

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More Reviews from Other Guests in Hatsuhana

Overall Ratings & Reviews Hatsuhana

Other sources (27)

9.2

Exceptional

From 27 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Hatsuhana

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Top reviews

Meredith

Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

David

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

A great hotel but had an issue with ordering wine at the restaurant. On the mobile app menu we ordered a French Chardonnay and it turned out to be 2007, way too old. It was oxidized and we told the waiter who referred us to the sommelier who agreed. We ordered a replacement but when we checked out they charged us for the wine we did not drink. That’s not acceptable and they should not be selling this vintage of white wine, way too old.

Olaseye

Leisure Family

10.0

/10

Reviewed 21 week(s) ago

A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area.

LEI

10.0

/10

Reviewed 54 week(s) ago

Wonderful experience a superlative modern property with exceptional staff.

Devin

10.0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

Very reclusive area. Close to nature but far from everything else.

Saeko

Leisure with Friends

10.0

/10

Reviewed 13 week(s) ago

食事大変美味しく又行きたいと思います

Misuzu

4.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

ホテルの雰囲気、部屋のデザインは素晴らしかったです。部屋から見える景色も楽しむことができました。ホテルのスタッフの方も感じが良いです。でも、残念なことがふたつあります。ひとつは、アメニティが備えられてないことです。部屋にあったのは、袋に入っていないコットンと綿棒だけ（大丈夫かな？）。ヘアブラシもシャワーキャップもヘアゴムも髭剃りもなし。髪の毛が濡れても櫛でとかすことができないので温泉に入るのをあきらめました。SDGsの取り組みだということですが、予約の時に言って欲しかったな。もう一つは、小皿料理の一つが、二人分一つのお皿に出てきたことです。同じテーブルを囲んでいるとはいえ、他人と小さいお皿をつつき合って食べるのはなかなかむずかしい。相手の方に気を遣って少しだけ箸をつけたものの、相手の方もちょっと戸惑っているようでした。残念でした。

Akemi

Leisure Family

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

貸切露天風呂を初め、温泉を堪能させていただきましたまた、キャリーケースの件で，大変ありがたいサービスをしていただき、ありがとうございます。誕生日の花，写真も嬉しかったですまた，ぜひ伺いたいと思います

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.