8.6
/10
Very Good
3,217 reviews

What Guests Say About Their Stay

Staff Friendliness (107)
Distance To City Center (103)
Room Space (103)
Bedroom (98)

s***y

9.7
/ 10
Comfortable hotel located in front of a mall so it's easy to get basic necessities. It is also near an LRT station so it is easy to navigate to places. The staff are helpful and friendly.

N***a

10.0
/ 10
As usual, Melia always gives great service. Spacious room with a big bed, accommodates 2 adults with 2 kids. Tried their in-room dining and it was delicious with a big portion. The swimming pool is very clean. All is perfect.

E***a

9.7
/ 10
Last November, first time staying at Melia Kuala Lumpur Imbi for 4 nights. The location is very strategic. The hotel is located opposite Berjaya Times Square; it's only about 8 minutes' walk to Pavilion. The room was very nice and clean, with a nice view from my room. Special thanks to duty FO Supervisor Mr. Shan for upgrading my room to the best view and providing a special bed for my kid. I highly recommend this Melia Hotel and will come back again.

p***a

9.4
/ 10
I had a wonderful stay at Hotel Melia Kuala Lumpur. The room was very spacious, incredibly clean, and beautifully designed, I really loved the interior. The staff were extremely friendly, especially Khanh, who was very helpful during my check-in and made the experience even better. The location is also excellent, convenient, central, and perfect for getting around. Overall, a very comfortable and enjoyable stay. Highly recommended!

I***m

10.0
/ 10
Excellent Stay in the Heart of Kuala Lumpur! Meliá KL exceeded my expectations—perfect location right across from Berjaya Times Square and just steps away from Bukit Bintang and Imbi Monorail Station. The room was clean, spacious, and comfortable, with a great city view. The staff were very friendly and attentive, making the stay even more pleasant. Breakfast had a wide selection of local and international dishes, all delicious. Truly a great choice for both leisure and business travelers—I’ll definitely stay here again!
In the Area
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16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Melia Bukit Bintang Staying at Melia Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby Melia Kuala Lumpur
Lobby 2 Melia Kuala Lumpur

Discover More About Melia Kuala Lumpur

Overview of Melia Kuala Lumpur

Melia Kuala Lumpur is a distinguished 5-star hotel situated at 16 Jalan Imbi, in the vibrant heart of the Bukit Bintang district. Managed by the globally renowned Spanish hospitality group Meliá Hotels International, this 288-room property brings a distinctive European sensibility to one of Kuala Lumpur's most coveted addresses. Whether you are visiting the Malaysian capital for business or leisure, Melia Kuala Lumpur places you within arm's reach of world-class shopping, iconic landmarks, and the city's celebrated street food scene, all whilst delivering the refined comfort and warm service that the Meliá brand is known for.

From the moment guests step into the contemporary lobby, the hotel's blend of modern design and thoughtful hospitality becomes apparent. The property has undergone careful updates to ensure its interiors feel fresh and welcoming, with clean lines, warm tones, and natural light defining the common areas. Families, couples, and solo travellers alike will find that Melia Kuala Lumpur strikes an excellent balance between accessibility and sophistication — it is close enough to the bustling energy of Bukit Bintang to feel connected, yet provides a calm retreat when you need to recharge after a day of exploring.

What truly sets Melia Kuala Lumpur apart is its exclusive

The Level

experience, a premium tier of service that elevates a stay from comfortable to exceptional. Guests who book a Level room or suite gain access to a private lounge, personalised check-in, complimentary evening cocktails, and an array of privileges designed to make every aspect of the journey seamless. Combined with facilities such as a rooftop pool, a halal-certified restaurant, and a 24-hour fitness centre, Melia delivers a well-rounded hospitality experience in the centre of it all.

Room Types at Melia Kuala Lumpur

With 288 rooms and suites spread across its upper floors, Melia Kuala Lumpur offers a range of accommodation options to suit different travel styles and budgets. Every room in the hotel is non-smoking and comes equipped with complimentary high-speed WiFi, individually controlled air conditioning, a 43-inch flat-screen television with satellite channels, an in-room safe, a minibar, and tea and coffee making facilities. Bathrooms feature modern fittings, a rain shower, branded toiletries, a hairdryer, and fresh towels. Twenty-four-hour room service is available across all room categories.

The Level Room King

The Level Room King measures a generous

32 square metres

and is fitted with a plush king-size bed, making it an ideal choice for couples or solo travellers seeking extra space and premium perks. The room features a modern work desk with a laptop power socket, a comfortable sofa, and floor-to-ceiling windows that frame views of the Kuala Lumpur cityscape or the neighbouring Berjaya Times Square precinct. As part of The Level category, guests enjoy exclusive access to

The Level Lounge

, where complimentary breakfast is served each morning, all-day freshly brewed coffee and tea with homemade cookies are available from 7.00 am to 9.00 pm, and complimentary evening cocktails are poured between 5.00 pm and 7.00 pm. A personalised check-in experience and the option of late check-out further enhance the stay.

The Level Room Twin

Also spanning

32 square metres

, The Level Room Twin mirrors the amenities and Level privileges of its king counterpart but is configured with two single beds. This layout makes it a practical selection for friends travelling together or colleagues on a business trip who prefer separate sleeping arrangements. The room retains the same elegant interior design, modern desk, sofa seating area, and rain shower bathroom found in the King room. Guests in this category enjoy full access to The Level Lounge and all associated benefits, including the complimentary breakfast spread, afternoon refreshments, and evening cocktail hour.

Junior Suite

For travellers who value extra living space, the Junior Suite at Melia Kuala Lumpur delivers

62 square metres

of thoughtfully designed accommodation. The suite features a king-size bed complemented by a distinct sitting area, giving guests room to relax, work, or entertain in comfort. Positioned on the higher floors of the hotel, many Junior Suites offer sweeping views across the Kuala Lumpur skyline. In-room amenities are enhanced with a bathrobe and slippers, a pillow menu for personalised sleep comfort, and premium bathroom products. The Junior Suite is particularly well suited to longer stays or special occasions where a touch of extra luxury is warranted. Guests in this category also benefit from The Level privileges, ensuring access to the private lounge, breakfast, and cocktail services.

Suite

The Suite represents the pinnacle of accommodation at Melia Kuala Lumpur. Offering approximately

62 square metres

of space, the suite comprises a separate bedroom with a king-size bed, a spacious living and dining area, and a refined bathroom with the choice of a bathtub or rain shower. Sophisticated décor and premium furnishings create an atmosphere of understated elegance, while top-floor positioning provides panoramic views over Berjaya Times Square and the wider city. As The Level's flagship room category, guests receive all of the premium lounge benefits alongside the most generous in-room appointments, including an enhanced minibar selection and priority concierge assistance. The Suite is an outstanding choice for honeymooners, anniversary travellers, or business guests hosting in-room meetings.

Facilities and Amenities

Melia Kuala Lumpur provides a comprehensive suite of facilities designed to cater to both leisure and business travellers. The hotel's

swimming pool

is one of its standout features, offering guests the opportunity to swim and sunbathe whilst gazing out over the view of Kuala Lumpur. A separate

children's pool

is available alongside the main pool, making the area family-friendly. The pool deck is open daily from 7.00 am to 7.00 pm

Fitness enthusiasts will appreciate the hotel's

24-hour gymnasium

, which is equipped with a range of cardiovascular machines and bodybuilding equipment. Whether you prefer an early-morning workout or a late-night session after a day of meetings, the gym is always accessible. Complimentary

high-speed WiFi

is provided throughout the hotel, covering guest rooms, public areas, the pool deck, and the business centre, ensuring guests remain connected at all times.

For those arriving by car, Melia Kuala Lumpur offers covered

self-parking

at approximately RM 10 per night, whilst

valet parking

is available from around RM 30 per night for added convenience. In a forward-thinking move, the hotel also provides an

electric vehicle charging station

, a welcome amenity for the growing number of travellers driving EVs in Malaysia. Additional services include a 24-hour business centre, a concierge desk, a gift shop, dry cleaning and laundry services, and limousine transfer arrangements.

Location and Getting There

Melia Kuala Lumpur enjoys one of the most strategically convenient locations in the city. Situated on Jalan Imbi within the

Bukit Bintang

precinct, the hotel is surrounded by an extraordinary concentration of shopping, dining, and entertainment options.

Berjaya Times Square

, one of Malaysia's largest shopping malls, sits directly adjacent to the property, whilst the newer

LaLaport Kuala Lumpur

is also just a short stroll away. The famous

Jalan Alor

hawker street, beloved by food lovers worldwide, is within comfortable walking distance, as is the lively nightlife strip of

Changkat Bukit Bintang

. Cultural experiences such as Little India and the shops along Bintang Walk are equally accessible on foot.

Public transport connections are outstanding. The

Imbi Monorail station

is located directly across the street from the hotel entrance, providing quick and affordable rail access across the city. From Imbi, you can reach the iconic

Petronas Twin Towers

in just two stops — roughly three minutes by monorail. The

Bukit Bintang MRT station

is also within short walking distance, connecting to the broader Klang Valley rail network. For travellers arriving from

Kuala Lumpur International Airport (KLIA or KLIA2)

, the journey to the hotel takes approximately 45 to 60 minutes by car or private transfer, depending on traffic. Alternatively, you can take the

KLIA Ekspres

train to KL Sentral and transfer to the Monorail line, arriving at Imbi station in under an hour.

The hotel's central Bukit Bintang location also means that ride-hailing services such as Grab are readily available, with pick-up and drop-off points conveniently situated near the hotel lobby. Whether you are heading to a business meeting in the Golden Triangle or planning a day trip to the Batu Caves, Melia Kuala Lumpur serves as an excellent base from which to explore the city and its surroundings.

Dining at Melia Kuala Lumpur

The Kitchen@Meliá

is the hotel's signature all-day dining restaurant, built around an engaging open-kitchen concept that allows diners to watch skilled chefs prepare dishes before their eyes. The restaurant is

halal-certified

, making it a welcoming choice for Muslim travellers and families. The Kitchen@Meliá serves a varied menu of international cuisine, spanning both Western and Asian flavours, with à la carte options available alongside international lunch and dinner buffets. Highlights include local Malaysian favourites prepared with authentic recipes as well as European-inspired dishes that reflect the hotel's Spanish heritage.

Breakfast at Melia Kuala Lumpur is widely praised by guests. The morning buffet at The Kitchen@Meliá presents a generous spread that includes Western staples such as eggs, pastries, and cereals alongside Chinese, Malay, and Indian breakfast items, ensuring there is something to suit every palate. Guests staying in The Level rooms and suites have the added privilege of enjoying a more intimate breakfast experience at

The Level Lounge

, where the setting is quieter and the service more personalised.

For guests seeking even greater culinary variety, the hotel's Bukit Bintang location provides virtually unlimited dining options within minutes on foot — from the famous hawker stalls of Jalan Alor serving char kuey teow and satay, to upscale restaurants in the Pavilion KL and Starhill Gallery shopping centres nearby.

Why Stay at Melia Kuala Lumpur

Unbeatable Bukit Bintang location.

Few hotels in Kuala Lumpur can match the sheer convenience of Melia's position on Jalan Imbi. With the Imbi Monorail station across the road, major shopping centres at your doorstep, and the best street food in the city mere minutes away, guests can explore everything Kuala Lumpur has to offer without ever needing to rely on a taxi or ride-hailing service.

The Level experience.

Melia Kuala Lumpur's premium Level tier transforms an already comfortable stay into something truly memorable. Access to the private lounge with complimentary breakfast, all-day refreshments, and evening cocktails adds tangible value and a sense of exclusivity that is difficult to find at this price point in the city centre.

Halal-certified dining with international flair.

The Kitchen@Meliá's halal certification provides peace of mind for Muslim travellers, whilst its open-kitchen format and diverse menu ensure that every guest — regardless of dietary preference — can enjoy a satisfying meal without leaving the hotel.

Modern facilities for every traveller.

From the rooftop pool with city views and a dedicated children's pool, to the round-the-clock fitness centre and EV charging station, Melia Kuala Lumpur demonstrates a commitment to catering to the practical needs of contemporary travellers, whether they are families, business guests, or environmentally conscious drivers.

Spanish heritage, Malaysian warmth.

As part of the Meliá Hotels International family, the hotel carries a legacy of Mediterranean hospitality refined over decades. This heritage is paired with the genuine warmth and friendliness that Malaysia is famous for, resulting in a service culture that feels both polished and heartfelt.

Tips for Booking Melia Kuala Lumpur

Book early for the best value.

Melia Kuala Lumpur is a popular hotel in a sought-after location, particularly during peak travel seasons such as school holidays, major public holidays like Hari Raya and Chinese New Year, and year-end festivities. Booking your stay well in advance through Traveloka allows you to lock in competitive rates and secure your preferred room category before availability tightens.

Consider upgrading to The Level.

If you are deliberating between a standard booking and a Level room, the upgrade is well worth considering. The complimentary breakfast, lounge access with evening cocktails, and personalised service often represent excellent value compared to paying for these amenities separately. For couples or business travellers, the Level experience can significantly enhance your overall stay.

Request a high-floor room.

When booking, it is worth noting your preference for a higher floor to maximise your views of the Kuala Lumpur skyline. Rooms on the upper levels tend to be quieter and offer more impressive vistas, particularly those overlooking the Berjaya Times Square side of the building.

Take advantage of the central location.

Given the hotel's proximity to the Imbi Monorail station, travellers arriving from KLIA can save on private transfers by taking the KLIA Ekspres to KL Sentral and connecting via the Monorail. This is often both faster and more affordable than a taxi during peak traffic hours.

Check Traveloka for bundle deals.

Traveloka frequently offers bundled flight and hotel packages that can reduce the overall cost of your trip to Kuala Lumpur. It is also worth checking for flash sales, member-exclusive discounts, and last-minute deals, especially if your travel dates are flexible. Setting a price alert for Melia Kuala Lumpur on the Traveloka app ensures you are notified the moment a promotional rate becomes available, helping you secure the best possible deal for your stay at this prestigious Bukit Bintang address.

All facilities in Melia Kuala Lumpur

Bar, Cafe and Lounge Melia Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Melia Kuala Lumpur
Swimming Pool
Fitness Center Melia Kuala Lumpur
Fitness Center
Lobby Melia Kuala Lumpur
Lobby
Exterior Melia Kuala Lumpur
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Parking with surcharge
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Melia Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

For all reservations, the Hotel requires a deposit of RM100 per room per night for incidental charges upon check-in. Deposit may be placed in cash or on a credit card during check-in process. For deposit using credit card a pre-authorisation will require during check in process
All bedding preference and special requests are subject to availability upon arrival.
We are excited to announce that Melia Kuala Lumpur implemented a smoke-free policy throughout the hotel starting January 1, 2024. As a result, we will not have any smoking rooms available. A smoking penalty of RM1000 will be applied for smoking in rooms or other non-designated areas. Smoking is allowed only in the designated smoking area, which at the podium smoking area." We can’t wait to welcome you to Melia Kuala Lumpur! If you need any further assistance, please feel free to reach out to us.

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Kuala Lumpur
288
Number of floors in Melia Kuala Lumpur
17
Another facilities in Melia Kuala Lumpur
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Melia Kuala Lumpur

What are the check-in and check-out times at Melia Kuala Lumpur?
At Melia Kuala Lumpur, standard check-in time is from 14:00 (2:00 PM) and check-out time is by 12:00 (noon). This gives guests a comfortable midday transition window. If you need an early check-in or late check-out, it is recommended to contact the hotel directly or mention your preference when booking through Traveloka. Availability for early or late requests is subject to room availability on the day of your stay at Melia.
What room types are available at Melia Kuala Lumpur?
Melia Kuala Lumpur offers a selection of well-appointed room types across its 288 rooms. Guests can choose from The Level Room King or The Level Room Twin, both featuring 30 sqm of comfortable living space. For those seeking more room, the Junior Suite provides a spacious 53 sqm layout, while the premium Suite offers the most luxurious experience. As a 5-star hotel, every room type at Melia is designed to deliver an upscale stay in the heart of Kuala Lumpur.
Does Melia Kuala Lumpur have a pool and gym facilities?
Yes, Melia Kuala Lumpur features a rooftop pool where guests can swim while enjoying panoramic views of the Kuala Lumpur skyline, including the iconic city landmarks. The hotel also has a fully equipped fitness centre available for guests who want to maintain their workout routine while travelling. Additional on-site facilities at Melia include a restaurant, bar, and free WiFi throughout the property, ensuring a complete 5-star experience.
Is parking available at Melia Kuala Lumpur?
Yes, Melia Kuala Lumpur provides on-site parking facilities for guests travelling by car. The hotel also offers EV charging stations, making it a convenient choice for electric vehicle owners visiting Kuala Lumpur. Located in the Bukit Bintang area, the hotel is also well-connected by public transport, so guests have flexible options for getting around the city. It is advisable to confirm parking rates and availability with Melia directly when booking.
Does Melia Kuala Lumpur offer breakfast for guests?
Melia Kuala Lumpur has an on-site restaurant where guests can enjoy meals during their stay, including breakfast options. Many room rates on Traveloka offer breakfast-inclusive packages at Melia, allowing you to start your day with a convenient dining experience without leaving the hotel. When booking, check the specific rate plan details to see whether breakfast is included or can be added. The hotel's dining options reflect its 5-star standard in the heart of Kuala Lumpur.
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More Reviews from Other Guests in Melia Kuala Lumpur

Overall Ratings & Reviews Melia Kuala Lumpur

Traveloka (2,216)
Other sources (1,001)
8.7
Very Good
From 2,216 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

9.1

Service and Facilites

8.7

People often mention about Melia Kuala Lumpur
All
Staff Friendliness (90)
Distance to City Center (86)
Room Space (84)
Bedroom (79)
Surroundings (74)
Accessibility (72)
Ambiance (72)
Bathroom (70)
Hotel Area (63)
Wifi (51)
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Traveler Reviews Melia Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
G***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The concierge is exceptionally nice, kind, and helpful.
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Accommodation's Reply
04 Jun 2026
Dear Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for sharing your wonderful feedback following your recent stay with us. We are truly delighted to know that you had a pleasant experience and especially appreciate your kind recognition of our concierge team. It is very rewarding to hear that our concierge was exceptionally nice, kind, and helpful during your stay. Your compliments will certainly be shared with the team as encouragement to continue delivering sincere and attentive service. We sincerely thank you for your support and look forward to welcoming you back to Meliá Kuala Lumpur for another enjoyable stay in the near future. Kind regards, Management Team Meliá Kuala Lumpur
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Recommended, strategic location, close to everything, there is TRX mall, pavilion, Sungai Wong... just a bit congested on the road
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Accommodation's Reply
04 Jun 2026
Dear Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for sharing your feedback following your recent stay with us. We are pleased to know that you enjoyed our strategic location and found it convenient for accessing nearby attractions such as TRX, Pavilion, and Bukit Bintang areas. We also appreciate your comment regarding road congestion in the surrounding area. While this is largely due to city traffic conditions beyond our control, we understand how it may affect travel convenience, and we sincerely appreciate your understanding. Thank you once again for your kind recommendation. We hope to have the pleasure of welcoming you back to Meliá Kuala Lumpur for another enjoyable stay in the near future. Kind regards, Management Team Meliá Kuala Lumpur
Klaudia m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Best location near Monorail Imbi.
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Accommodation's Reply
29 May 2026
Dear Klaudia M., Greetings from Meliá Kuala Lumpur. Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to know that you enjoyed our strategic location, especially our close proximity to the Imbi Monorail station, which provides convenient access for our guests to explore the city with ease. Your positive rating is truly appreciated and serves as great encouragement to our team as we continuously strive to deliver memorable experiences to all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the near future. Kind regards, The Management Team Meliá Kuala Lumpur
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel, although old, is comfortable. It's very close to the MRT station. The only downside was that there were no rooms available at check-in because they were full that day, even though I'd requested a double bed. I had to wait an hour before I could check into a double-bed room.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Greetings from Meliá Kuala Lumpur. Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you found the hotel comfortable and appreciated our convenient location near the MRT station, which makes exploring the city easier for our guests. At the same time, we sincerely apologise for the inconvenience you experienced during check-in and the delay in having your requested double bed room ready. Please be assured that this is not the level of service we aim to provide, and your comments have been shared with the relevant departments for review to improve our room allocation and arrival experience. Thank you once again for your valuable feedback. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more comfortable stay in the future. Warm regards, The Management Team Meliá Kuala Lumpur
s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Comfortable hotel located in front of a mall so it's easy to get basic necessities. It is also near an LRT station so it is easy to navigate to places. The staff are helpful and friendly.
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Accommodation's Reply
19 May 2026
Dear Guest, Thank you for sharing your kind feedback following your stay with us from 29 April to 04 May 2026. We are delighted to hear that you had a comfortable stay and found our location convenient, especially with easy access to the nearby shopping mall and LRT station. It is also wonderful to know that our team’s helpful and friendly service contributed positively to your experience. Your kind words are greatly appreciated, and we look forward to welcoming you back to Meliá Kuala Lumpur for another enjoyable stay in the future. Best regards, The Management Team Meliá Kuala Lumpur
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Our group of mothers received a very good response from the hotel.
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Accommodation's Reply
14 May 2026
Dear Valued Guest, Thank you for your perfect rating and for sharing your kind feedback following your recent stay at Meliá Kuala Lumpur. We are truly pleased to know that your group had a pleasant experience and that our team was able to provide warm and attentive service throughout your stay. Your kind words mean a lot to us, and we are delighted that our hospitality left a positive impression on your group. Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you and your group back again for another enjoyable visit in the future. Warm regards, Guest Experience Team Meliá Kuala Lumpur
N***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
As usual, Melia always gives great service. Spacious room with a big bed, accommodates 2 adults with 2 kids. Tried their in-room dining and it was delicious with a big portion. The swimming pool is very clean. All is perfect.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur, and thank you for sharing your excellent review. We are truly delighted to know that you had another great experience staying with us. It is wonderful to hear that you enjoyed the spacious room, comfortable bedding, in-room dining experience, and our clean swimming pool facilities. We are especially pleased that our service continues to meet your expectations, and that your stay was comfortable for you and your family. Your continued support and kind words mean a great deal to us, and we are grateful for your trust in Meliá Kuala Lumpur. We look forward to welcoming you and your family back again for another memorable stay. Kind regards, The Management Team Meliá Kuala Lumpur
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Good location, value for money, staff are friendly. The room is nice and clean, big enough. Walking distance to Bukit Bintang area. Will come back definitely.
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Accommodation's Reply
08 Apr 2026
Dear Guest, Warm greetings from Meliá Kuala Lumpur, and thank you for sharing your kind feedback. We are delighted to know that you had an enjoyable stay with us and that you appreciated our convenient location, value for money, friendly staff, and the cleanliness and comfort of your room. It is also wonderful to hear that our proximity to Bukit Bintang added to your overall experience. Your positive comments truly mean a lot to our team, and we are pleased to know that you are considering returning to stay with us again. We look forward to welcoming you back to Meliá Kuala Lumpur for another pleasant stay in the near future. Kind regards, The Management Team Meliá Kuala Lumpur
tutty d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room was very clean, the staff was friendly, the breakfast had a lot of variety and was delicious.
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Accommodation's Reply
03 Apr 2026
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for your perfect rating and for sharing your kind feedback following your recent stay with us. We are delighted to know that you had a pleasant experience during your visit from 25 to 29 March 2026. We are especially pleased to hear that you found the room very clean, our staff friendly, and enjoyed the variety and quality of our breakfast. Your kind words are truly appreciated and will be shared with our team as motivation to continue delivering excellent service. We sincerely thank you for choosing to stay with us and look forward to welcoming you back again for another enjoyable experience in the future. Warm regards, The Management Team Meliá Kuala Lumpur
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff was friendly. Easy to get around.
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for sharing your review and for your positive rating. We are delighted to hear that you found our staff friendly and that our location made it easy for you to get around. Your kind feedback is truly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back to Meliá Kuala Lumpur for another pleasant stay. Warm regards, Meliá Kuala Lumpur Management Team
U***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Nice and comfortable hotel. Thank you
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for sharing your review and for your kind feedback. We are pleased to know that you found our hotel nice and comfortable during your stay. Your appreciation means a lot to us and encourages our team to continue delivering a pleasant experience for all our guests. We look forward to welcoming you back to Meliá Kuala Lumpur in the future. Warm regards, Meliá Kuala Lumpur Management Team
Z***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Thank you, recommended hotel for family
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you for your wonderful review and perfect rating. We are delighted to hear that you enjoyed your stay and appreciate your kind suggestion recommending our hotel for families. Your feedback is truly meaningful to us and motivates our team to continue striving to provide an exceptional experience. We hope to welcome you and your family back to Melia Hotel Kuala Lumpur again in the future. Sincerely, The Management Team, Melia Hotel Kuala Lumpur
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Ayu D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
I had an absolutely wonderful stay at Meliá. Everything about my experience was excellent—from the warm and professional service to the cleanliness and comfort of the room. The staff were incredibly friendly and attentive, always making sure that I had everything I needed. The facilities were well-maintained, and the overall atmosphere of the hotel was very relaxing and enjoyable. I especially loved how comfortable and seamless everything felt during my stay—it truly made my trip even more memorable. As a small note for improvement, I occasionally experienced some noise in the room, which might be due to soundproofing. Enhancing this aspect would make the overall experience even more exceptional, especially for guests seeking a perfectly quiet rest. Overall, I would definitely love to come back again in the future and highly recommend this hotel to anyone looking for a great place to stay. Thank you for such a wonderful experience!
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for sharing your wonderful review and for choosing to stay with us at Meliá Kuala Lumpur. We are delighted to know that you had an absolutely enjoyable stay and that our team’s warm and attentive service, along with the cleanliness and comfort of the room, contributed to a memorable experience. Your kind words regarding our facilities and overall atmosphere are truly appreciated and will be shared with the team. We also sincerely appreciate your constructive feedback regarding the occasional noise disturbance. Your comment on soundproofing has been noted and will be reviewed as part of our ongoing efforts to enhance guest comfort. Thank you once again for your strong recommendation. We look forward to welcoming you back for another seamless and enjoyable stay in the future. Warm regards, Meliá Kuala Lumpur Management Team
N***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Charming hotel with unbeatable location
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for your excellent review and perfect score. We are delighted to hear that you found our hotel charming and enjoyed our unbeatable location. Your kind feedback is truly appreciated and will be shared with our team. We look forward to welcoming you back to Meliá Kuala Lumpur for another memorable stay. Warm regards, Meliá Kuala Lumpur Management Team
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good experience staying in Melia Hotel, friendly check-in staff
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for your excellent review and perfect score. We are delighted to know that you had a good experience during your stay and that our check-in team made a positive impression with their friendly service. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back to Meliá Kuala Lumpur for another pleasant stay. Warm regards, Meliá Kuala Lumpur Management Team
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Main road near Imbi station and across Berjaya Times Square. Spacious room and very comfy.
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for sharing your review and for your positive rating. We are delighted to know that you enjoyed our convenient location near Imbi Station and Berjaya Times Square, as well as the spacious and comfortable room provided during your stay. Your kind feedback is truly appreciated and will be shared with our team as encouragement to continue delivering great experiences. We look forward to welcoming you back to Meliá Kuala Lumpur in the future. Warm regards, Meliá Kuala Lumpur Management Team
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The room is spacious, the location was great, right in front of Imbi Station, walking distance from Bukit Bintang area, in between food stalls and plaza. The bed is comfy and the bathroom is ok too. But the carpet in the room corridor is a bit dusty. The check-in and checkout process was nice and smooth. All team members are very welcoming as well. Overall, it is a good experience. Thank you Melia for the nice experience.
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Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for sharing your feedback and for giving us a high rating. We are delighted to hear that you enjoyed your spacious room, convenient location near Imbi Station and the Bukit Bintang area, comfortable bed, and smooth check-in and check-out experience. We also appreciate your kind words about our welcoming team. At the same time, we have taken note of your comment regarding the corridor carpet and will work with our housekeeping team to ensure it meets the high standards expected by our guests. We are glad that your overall experience was positive and look forward to welcoming you back for another enjoyable stay at Meliá Kuala Lumpur. Warm regards, The Management Team Meliá Kuala Lumpur
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The room is spacious, but it's a bit dark. The same goes for the toilet, the lighting is poor. Needs additional lights
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Accommodation's Reply
13 Feb 2026
Dear Ms. Y*i, Thank you for staying with us and sharing your valuable feedback. We are delighted to hear that you found the room spacious. We appreciate your comments regarding the lighting in the room and bathroom. We have forwarded your feedback to our team to consider adding more lighting to enhance guest comfort. We hope to welcome you back again and provide an even better experience on your next visit. Sincerely, The Meliá Kuala Lumpur Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Our 2nd stay at Melia. Friendly staff, variety of food during breakfast and big room. Location of the hotel is close to all the popular spots in KL.
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Accommodation's Reply
10 Feb 2026
Dear Guest, Thank you very much for your perfect rating and for choosing to stay with us again. We are delighted to hear that you enjoyed our friendly staff, breakfast variety, spacious room, and convenient location close to KL’s popular spots. It is always a pleasure to welcome returning guests, and we look forward to hosting you again at Meliá Kuala Lumpur for another memorable stay. Warm regards, The Management Team Meliá Kuala Lumpur
A***s
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 18 week(s) ago
security factor. it can be proven that there were attempts to open locked suitcases, when we temporarily left the hotel room.
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Accommodation's Reply
05 Feb 2026
Dear Guest, Thank you for sharing your feedback. We take security concerns very seriously and would like to understand the situation in more detail. We would greatly appreciate it if you could email us so that we can look into this matter promptly. Warm regards, Melia Kuala Lumpur Management Team
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Exterior 4 Melia Kuala Lumpur

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Overall Ratings & Reviews Melia Kuala Lumpur

Traveloka (2,216)
Other sources (1,001)
8.7
Very Good
From 2,216 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

9.1

Service and Facilites

8.7

People often mention about Melia Kuala Lumpur
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Staff Friendliness (90)
Distance to City Center (86)
Room Space (84)
Bedroom (79)
Surroundings (74)
Accessibility (72)
Ambiance (72)
Bathroom (70)
Hotel Area (63)
Wifi (51)
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Traveler Reviews Melia Kuala Lumpur

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Customer reviews
G***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The concierge is exceptionally nice, kind, and helpful.
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Accommodation's Reply
04 Jun 2026
Dear Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for sharing your wonderful feedback following your recent stay with us. We are truly delighted to know that you had a pleasant experience and especially appreciate your kind recognition of our concierge team. It is very rewarding to hear that our concierge was exceptionally nice, kind, and helpful during your stay. Your compliments will certainly be shared with the team as encouragement to continue delivering sincere and attentive service. We sincerely thank you for your support and look forward to welcoming you back to Meliá Kuala Lumpur for another enjoyable stay in the near future. Kind regards, Management Team Meliá Kuala Lumpur
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Recommended, strategic location, close to everything, there is TRX mall, pavilion, Sungai Wong... just a bit congested on the road
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Accommodation's Reply
04 Jun 2026
Dear Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for sharing your feedback following your recent stay with us. We are pleased to know that you enjoyed our strategic location and found it convenient for accessing nearby attractions such as TRX, Pavilion, and Bukit Bintang areas. We also appreciate your comment regarding road congestion in the surrounding area. While this is largely due to city traffic conditions beyond our control, we understand how it may affect travel convenience, and we sincerely appreciate your understanding. Thank you once again for your kind recommendation. We hope to have the pleasure of welcoming you back to Meliá Kuala Lumpur for another enjoyable stay in the near future. Kind regards, Management Team Meliá Kuala Lumpur
Klaudia m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Best location near Monorail Imbi.
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Accommodation's Reply
29 May 2026
Dear Klaudia M., Greetings from Meliá Kuala Lumpur. Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to know that you enjoyed our strategic location, especially our close proximity to the Imbi Monorail station, which provides convenient access for our guests to explore the city with ease. Your positive rating is truly appreciated and serves as great encouragement to our team as we continuously strive to deliver memorable experiences to all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the near future. Kind regards, The Management Team Meliá Kuala Lumpur
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel, although old, is comfortable. It's very close to the MRT station. The only downside was that there were no rooms available at check-in because they were full that day, even though I'd requested a double bed. I had to wait an hour before I could check into a double-bed room.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Greetings from Meliá Kuala Lumpur. Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you found the hotel comfortable and appreciated our convenient location near the MRT station, which makes exploring the city easier for our guests. At the same time, we sincerely apologise for the inconvenience you experienced during check-in and the delay in having your requested double bed room ready. Please be assured that this is not the level of service we aim to provide, and your comments have been shared with the relevant departments for review to improve our room allocation and arrival experience. Thank you once again for your valuable feedback. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more comfortable stay in the future. Warm regards, The Management Team Meliá Kuala Lumpur
s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Comfortable hotel located in front of a mall so it's easy to get basic necessities. It is also near an LRT station so it is easy to navigate to places. The staff are helpful and friendly.
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Accommodation's Reply
19 May 2026
Dear Guest, Thank you for sharing your kind feedback following your stay with us from 29 April to 04 May 2026. We are delighted to hear that you had a comfortable stay and found our location convenient, especially with easy access to the nearby shopping mall and LRT station. It is also wonderful to know that our team’s helpful and friendly service contributed positively to your experience. Your kind words are greatly appreciated, and we look forward to welcoming you back to Meliá Kuala Lumpur for another enjoyable stay in the future. Best regards, The Management Team Meliá Kuala Lumpur
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Our group of mothers received a very good response from the hotel.
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Accommodation's Reply
14 May 2026
Dear Valued Guest, Thank you for your perfect rating and for sharing your kind feedback following your recent stay at Meliá Kuala Lumpur. We are truly pleased to know that your group had a pleasant experience and that our team was able to provide warm and attentive service throughout your stay. Your kind words mean a lot to us, and we are delighted that our hospitality left a positive impression on your group. Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you and your group back again for another enjoyable visit in the future. Warm regards, Guest Experience Team Meliá Kuala Lumpur
N***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
As usual, Melia always gives great service. Spacious room with a big bed, accommodates 2 adults with 2 kids. Tried their in-room dining and it was delicious with a big portion. The swimming pool is very clean. All is perfect.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur, and thank you for sharing your excellent review. We are truly delighted to know that you had another great experience staying with us. It is wonderful to hear that you enjoyed the spacious room, comfortable bedding, in-room dining experience, and our clean swimming pool facilities. We are especially pleased that our service continues to meet your expectations, and that your stay was comfortable for you and your family. Your continued support and kind words mean a great deal to us, and we are grateful for your trust in Meliá Kuala Lumpur. We look forward to welcoming you and your family back again for another memorable stay. Kind regards, The Management Team Meliá Kuala Lumpur
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Good location, value for money, staff are friendly. The room is nice and clean, big enough. Walking distance to Bukit Bintang area. Will come back definitely.
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Accommodation's Reply
08 Apr 2026
Dear Guest, Warm greetings from Meliá Kuala Lumpur, and thank you for sharing your kind feedback. We are delighted to know that you had an enjoyable stay with us and that you appreciated our convenient location, value for money, friendly staff, and the cleanliness and comfort of your room. It is also wonderful to hear that our proximity to Bukit Bintang added to your overall experience. Your positive comments truly mean a lot to our team, and we are pleased to know that you are considering returning to stay with us again. We look forward to welcoming you back to Meliá Kuala Lumpur for another pleasant stay in the near future. Kind regards, The Management Team Meliá Kuala Lumpur
tutty d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room was very clean, the staff was friendly, the breakfast had a lot of variety and was delicious.
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Accommodation's Reply
03 Apr 2026
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for your perfect rating and for sharing your kind feedback following your recent stay with us. We are delighted to know that you had a pleasant experience during your visit from 25 to 29 March 2026. We are especially pleased to hear that you found the room very clean, our staff friendly, and enjoyed the variety and quality of our breakfast. Your kind words are truly appreciated and will be shared with our team as motivation to continue delivering excellent service. We sincerely thank you for choosing to stay with us and look forward to welcoming you back again for another enjoyable experience in the future. Warm regards, The Management Team Meliá Kuala Lumpur
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff was friendly. Easy to get around.
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for sharing your review and for your positive rating. We are delighted to hear that you found our staff friendly and that our location made it easy for you to get around. Your kind feedback is truly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back to Meliá Kuala Lumpur for another pleasant stay. Warm regards, Meliá Kuala Lumpur Management Team
U***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Nice and comfortable hotel. Thank you
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for sharing your review and for your kind feedback. We are pleased to know that you found our hotel nice and comfortable during your stay. Your appreciation means a lot to us and encourages our team to continue delivering a pleasant experience for all our guests. We look forward to welcoming you back to Meliá Kuala Lumpur in the future. Warm regards, Meliá Kuala Lumpur Management Team
Z***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Thank you, recommended hotel for family
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you for your wonderful review and perfect rating. We are delighted to hear that you enjoyed your stay and appreciate your kind suggestion recommending our hotel for families. Your feedback is truly meaningful to us and motivates our team to continue striving to provide an exceptional experience. We hope to welcome you and your family back to Melia Hotel Kuala Lumpur again in the future. Sincerely, The Management Team, Melia Hotel Kuala Lumpur
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Ayu D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
I had an absolutely wonderful stay at Meliá. Everything about my experience was excellent—from the warm and professional service to the cleanliness and comfort of the room. The staff were incredibly friendly and attentive, always making sure that I had everything I needed. The facilities were well-maintained, and the overall atmosphere of the hotel was very relaxing and enjoyable. I especially loved how comfortable and seamless everything felt during my stay—it truly made my trip even more memorable. As a small note for improvement, I occasionally experienced some noise in the room, which might be due to soundproofing. Enhancing this aspect would make the overall experience even more exceptional, especially for guests seeking a perfectly quiet rest. Overall, I would definitely love to come back again in the future and highly recommend this hotel to anyone looking for a great place to stay. Thank you for such a wonderful experience!
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for sharing your wonderful review and for choosing to stay with us at Meliá Kuala Lumpur. We are delighted to know that you had an absolutely enjoyable stay and that our team’s warm and attentive service, along with the cleanliness and comfort of the room, contributed to a memorable experience. Your kind words regarding our facilities and overall atmosphere are truly appreciated and will be shared with the team. We also sincerely appreciate your constructive feedback regarding the occasional noise disturbance. Your comment on soundproofing has been noted and will be reviewed as part of our ongoing efforts to enhance guest comfort. Thank you once again for your strong recommendation. We look forward to welcoming you back for another seamless and enjoyable stay in the future. Warm regards, Meliá Kuala Lumpur Management Team
N***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Charming hotel with unbeatable location
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for your excellent review and perfect score. We are delighted to hear that you found our hotel charming and enjoyed our unbeatable location. Your kind feedback is truly appreciated and will be shared with our team. We look forward to welcoming you back to Meliá Kuala Lumpur for another memorable stay. Warm regards, Meliá Kuala Lumpur Management Team
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good experience staying in Melia Hotel, friendly check-in staff
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for your excellent review and perfect score. We are delighted to know that you had a good experience during your stay and that our check-in team made a positive impression with their friendly service. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back to Meliá Kuala Lumpur for another pleasant stay. Warm regards, Meliá Kuala Lumpur Management Team
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Main road near Imbi station and across Berjaya Times Square. Spacious room and very comfy.
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Accommodation's Reply
30 Mar 2026
Dear Guest, Thank you for sharing your review and for your positive rating. We are delighted to know that you enjoyed our convenient location near Imbi Station and Berjaya Times Square, as well as the spacious and comfortable room provided during your stay. Your kind feedback is truly appreciated and will be shared with our team as encouragement to continue delivering great experiences. We look forward to welcoming you back to Meliá Kuala Lumpur in the future. Warm regards, Meliá Kuala Lumpur Management Team
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The room is spacious, the location was great, right in front of Imbi Station, walking distance from Bukit Bintang area, in between food stalls and plaza. The bed is comfy and the bathroom is ok too. But the carpet in the room corridor is a bit dusty. The check-in and checkout process was nice and smooth. All team members are very welcoming as well. Overall, it is a good experience. Thank you Melia for the nice experience.
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Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for sharing your feedback and for giving us a high rating. We are delighted to hear that you enjoyed your spacious room, convenient location near Imbi Station and the Bukit Bintang area, comfortable bed, and smooth check-in and check-out experience. We also appreciate your kind words about our welcoming team. At the same time, we have taken note of your comment regarding the corridor carpet and will work with our housekeeping team to ensure it meets the high standards expected by our guests. We are glad that your overall experience was positive and look forward to welcoming you back for another enjoyable stay at Meliá Kuala Lumpur. Warm regards, The Management Team Meliá Kuala Lumpur
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The room is spacious, but it's a bit dark. The same goes for the toilet, the lighting is poor. Needs additional lights
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Accommodation's Reply
13 Feb 2026
Dear Ms. Y*i, Thank you for staying with us and sharing your valuable feedback. We are delighted to hear that you found the room spacious. We appreciate your comments regarding the lighting in the room and bathroom. We have forwarded your feedback to our team to consider adding more lighting to enhance guest comfort. We hope to welcome you back again and provide an even better experience on your next visit. Sincerely, The Meliá Kuala Lumpur Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Our 2nd stay at Melia. Friendly staff, variety of food during breakfast and big room. Location of the hotel is close to all the popular spots in KL.
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Accommodation's Reply
10 Feb 2026
Dear Guest, Thank you very much for your perfect rating and for choosing to stay with us again. We are delighted to hear that you enjoyed our friendly staff, breakfast variety, spacious room, and convenient location close to KL’s popular spots. It is always a pleasure to welcome returning guests, and we look forward to hosting you again at Meliá Kuala Lumpur for another memorable stay. Warm regards, The Management Team Meliá Kuala Lumpur
A***s
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 18 week(s) ago
security factor. it can be proven that there were attempts to open locked suitcases, when we temporarily left the hotel room.
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Accommodation's Reply
05 Feb 2026
Dear Guest, Thank you for sharing your feedback. We take security concerns very seriously and would like to understand the situation in more detail. We would greatly appreciate it if you could email us so that we can look into this matter promptly. Warm regards, Melia Kuala Lumpur Management Team
Number of reviews per page
20
40