Do the rooms at Melia Kuala Lumpur include a sofa bed hotel option? What is the cost of adding an extra hotel bed to the room?

I'm afraid I don't have access to real-time information, including pricing and specific room amenities for the Melia Kuala Lumpur. To find out if they offer rooms with sofa beds or the cost of an extra hotel bed, I recommend checking their official website or contacting them directly. Their website should detail room types and any additional charges for extra bedding in hotels, including the option of an extra hotel bed or a sofa bed hotel option.

Is Melia Kuala Lumpur available as a day use hotel or for hourly hotel stays?

I do not have access to real-time information, including hotel policies. To find out if Melia Kuala Lumpur offers day use hotel or hourly hotel stays, I recommend checking their official website or contacting them directly. Many hotels are increasingly offering daytime use hotels and hourly rate hotel options, so it's worth inquiring.

Does Melia Kuala Lumpur offer hotel transfer services or operate as one of the hotels with airport shuttle options for guests?

No, Melia Kuala Lumpur doesn't provide a complimentary airport shuttle service. For transfer from airport to hotel, or hotel to airport transfer, you'll need to arrange your own transport, such as a taxi or ride-hailing service. Several options are readily available outside the airport and the hotel.

Does Melia Kuala Lumpur offer a hotel meeting room, conference hall in hotel, or event space for business or private functions?

Yes, Melia Kuala Lumpur offers a range of event spaces perfect for business or private functions. They have several hotel meeting rooms and a sizeable conference hall in hotel, providing various options to suit different needs and group sizes. These hotel conference venues are equipped to cater for a variety of events, making them ideal hotels with conference facilities. For specific details on room sizes and availability, it's best to contact the hotel directly.

Is there an ATM or cash machine near me available inside or close to Melia Kuala Lumpur, ideally an ATM near me with cash?

To find the closest ATM with cash, I recommend using a map app on your phone and searching for "ATM near me" or "cash machine near me". Many hotels, including the Melia Kuala Lumpur, often have ATMs inside or very nearby. If you can't find one immediately, searching for "bank near me" might also reveal nearby ATMs. Checking the hotel's website or contacting reception directly could also provide helpful information about the closest ATM machine.

What are available facilities at Melia Kuala Lumpur?

There are top facilites at Melia Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Melia Kuala Lumpur?

The standard check-in time at Melia Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Melia Kuala Lumpur provide breakfast?

Yes, Melia Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Melia Kuala Lumpur

Melia Kuala Lumpur has a 4.0-star rating.

Are there any parking spots at Melia Kuala Lumpur ?

Yes: Yes, there are parking spots at Melia Kuala Lumpur

Is there a swimming pool at Melia Kuala Lumpur?

Yes, a swimming pool is available at Melia Kuala Lumpur.

What do past guests say about Melia Kuala Lumpur?

Melia Kuala Lumpur is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Melia Kuala Lumpur

Name: Melia Kuala Lumpur
Address: 16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100, 16, Jalan Imbi, Kuala Lumpur, 55100, Malaysia
Rating: 8.6

Hotels

No. 10 in Business Hotel in Kuala Lumpur

8.6

/10

Very Good

3,179 reviews

What Guests Say About Their Stay

Distance To City Center (91)

Staff Friendliness (91)

Room Space (89)

Bedroom (83)

Summarized by AI

Recent reviews point to Hotel Melia Kuala Lumpur as a strategically located and guest-friendly hotel. Guests consistently praise its proximity to shopping centers like Berjaya Times Square and Pavilion, as well as its easy access to public transportation options such as the Imbi monorail and MRT stations. The staff is repeatedly mentioned for their friendliness and helpfulness, contributing to a positive and memorable stay.

E***a

9.7

/ 10

Last November, first time staying at Melia Kuala Lumpur Imbi for 4 nights. The location is very strategic. The hotel is located opposite Berjaya Times Square; it's only about 8 minutes' walk to Pavilion. The room was very nice and clean, with a nice view from my room. Special thanks to duty FO Supervisor Mr. Shan for upgrading my room to the best view and providing a special bed for my kid. I highly recommend this Melia Hotel and will come back again.

p***a

9.4

/ 10

I had a wonderful stay at Hotel Melia Kuala Lumpur. The room was very spacious, incredibly clean, and beautifully designed, I really loved the interior. The staff were extremely friendly, especially Khanh, who was very helpful during my check-in and made the experience even better. The location is also excellent, convenient, central, and perfect for getting around. Overall, a very comfortable and enjoyable stay. Highly recommended!

I***m

10.0

/ 10

Excellent Stay in the Heart of Kuala Lumpur! Meliá KL exceeded my expectations—perfect location right across from Berjaya Times Square and just steps away from Bukit Bintang and Imbi Monorail Station. The room was clean, spacious, and comfortable, with a great city view. The staff were very friendly and attentive, making the stay even more pleasant. Breakfast had a wide selection of local and international dishes, all delicious. Truly a great choice for both leisure and business travelers—I’ll definitely stay here again!

A***i

10.0

/ 10

A very nice hotel to stay at! I booked The Level room, and the benefits provided by the hotel were amazing. I’ll definitely stay here again in the future.

D***n

9.7

/ 10

Great value for money with great service and locations close to shopping center and great restaurants.

In the Area

See Map

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Melia Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

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Melia Kuala Lumpur Rates per Night

Looking for the best Melia Kuala Lumpur hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Melia Kuala Lumpur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Melia Kuala Lumpur Location & Address

Melia Kuala Lumpur is located at 16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100. It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to Melia Kuala Lumpur from Airport

Need to figure out the best hotel transfer from Kuala Lumpur International Airport (KLIA) to Melia Kuala Lumpur? Getting from the airport to your hotel doesn't have to be a hassle. Here are a few options to consider for your hotel transfer.

Taxi (most direct):
A taxi is the most straightforward option. You can find taxi counters inside the arrival hall. The journey to Melia Kuala Lumpur typically takes around an hour, depending on traffic.
KLIA Ekspres & Taxi (fastest):
Take the KLIA Ekspres train to KL Sentral (about 30 minutes). From KL Sentral, you can grab a taxi or ride hailing to Melia Kuala Lumpur (approximately 10-15 minutes).
Airport Bus & MRT (most affordable):
Several airport buses go to KL Sentral. From KL Sentral, transfer to the MRT and take the train to Bukit Bintang station, which is a short walk from the hotel.
Ride Hailing (convenient):
Use Traveloka to book a ride hailing service directly from the airport to the hotel. This can be a convenient option, especially if you have a lot of luggage.

Tips:

For the most convenient route, consider pre-booking a ride hailing service through Traveloka. This ensures a fixed price and avoids potential queues at the airport taxi stands.

Melia Kuala Lumpur Reviews & Summary

Looking for all the details about Melia Kuala Lumpur? Want to know what other travellers think? This hotel offers a comfortable and convenient stay in the heart of Kuala Lumpur. Hotel reviews often highlight the hotel's excellent location, making it easy to explore the city's attractions. Guests love the friendly staff and the clean, well-maintained rooms. A standout feature is the hotel's rooftop pool, offering stunning city views.

Here's a short review: "Great location, friendly staff, and a fantastic rooftop pool! I would definitely stay here again."

Melia Kuala Lumpur Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Melia Kuala Lumpur offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's something for everyone.

Standard Room:
These rooms offer comfortable accommodations with a choice of smoking or non-smoking options.
Deluxe Room:
Slightly larger than the standard rooms, these may offer enhanced views.
Executive Suite:
These suites provide more space, a separate living area, and often include access to the executive lounge.
Family Room:
Designed for families, these rooms offer extra space and bedding configurations to accommodate children.
Connecting Rooms:
Ideal for larger families or groups, these rooms can be connected to provide more space and privacy.

Please note that Melia Kuala Lumpur is not a pet-friendly hotel. All rooms have bathtubs and bidets.

Hotel Facilities in Melia Kuala Lumpur

Looking for a hotel with great amenities? Melia Kuala Lumpur offers a wide range of hotel facilities to make your stay enjoyable and convenient. From swimming pools to fitness centers, there's something for everyone.

Swimming Pool:
Enjoy a refreshing dip in the hotel's outdoor swimming pool. Open from 7:00 AM to 7:00 PM.
Fitness Center:
Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
Spa:
Relax and rejuvenate with a massage or treatment at the hotel's spa. Extra fees apply.
Business Center:
Stay connected and productive with the hotel's business center, offering printing and other services.
Kids' Club:
Keep the little ones entertained at the hotel's kids' club. Open from 9:00 AM to 6:00 PM.
Restaurants and Bars:
Enjoy a variety of dining options at the hotel's restaurants and bars.
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Melia Kuala Lumpur

Want to know about the hotel buffet and dining options at Melia Kuala Lumpur? The hotel offers a variety of choices, from casual cafes to elegant restaurants. Whether you're looking for a quick bite or a leisurely meal, you'll find something to satisfy your cravings.

The Level Lounge:
Enjoy breakfast, snacks, and cocktails in an exclusive setting.
All Day Dining Restaurant:
Serves international cuisine with buffet options. Buffet price is approximately SGD 40 per person.
Lobby Cafe:
Offers coffee, tea, pastries, and light meals. Open from 7:00 AM to 10:00 PM.

The All Day Dining Restaurant is known for its Nasi Lemak and Char Kway Teow.

Melia Kuala Lumpur Airport pickups and How to Book

Need a convenient hotel to airport transfer? Melia Kuala Lumpur offers airport pick-up services to make your arrival and departure hassle-free. Booking a hotels with airport shuttle can save you time and stress.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details and arrival time. The hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Looking for the nearest public transport options near Melia Kuala Lumpur? Getting around Kuala Lumpur is easy with the city's extensive MRT and bus network. Here are some nearby options:

Bukit Bintang MRT Station:
Approximately 500 meters from the hotel.
Imbi Monorail Station:
Approximately 700 meters from the hotel.
Bus Stop Bukit Bintang:
Various bus routes serving the Bukit Bintang area.

You can purchase a Touch 'n Go card for easy payment on public transport. These cards are available at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Want to know about nearby activities and places to visit near Melia Kuala Lumpur? Kuala Lumpur offers a wide range of attractions for families and kids. From theme parks to cultural sites, there's something for everyone.

Petronas Twin Towers:
Iconic skyscrapers with a skybridge and observation deck. Distance: 4 km. Entry price: Approximately SGD 25.
KL Tower:
Offers panoramic views of the city. Distance: 3 km. Entry price: Approximately SGD 20.
Aquaria KLCC:
An impressive aquarium with a wide variety of marine life. Distance: 4 km. Entry price: Approximately SGD 30.
Sunway Lagoon Theme Park:
A popular theme park with water rides, amusement park attractions, and a wildlife park. Distance: 16 km. Entry price: Approximately SGD 60.
Islamic Arts Museum Malaysia:
Showcases Islamic art from around the world. Distance: 2 km. Entry price: Approximately SGD 10.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Melia Kuala Lumpur (Kuala Lumpur)

Looking for nearby dining options near Melia Kuala Lumpur? Kuala Lumpur is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Whether you're looking for a quick bite or a fine dining experience, you'll find something to satisfy your cravings.

Cafes/Restaurants:

Starbucks:
Located in Bukit Bintang, offering a variety of coffee, tea, and pastries.
Madam Kwan's:
Serves authentic Malaysian cuisine.
Din Tai Fung:
Famous for its delicious dumplings and noodles.

Local Street Food:

Nasi Lemak:
Fragrant rice cooked in coconut milk and pandan leaf.
Satay:
Grilled meat skewers served with peanut sauce.
Laksa:
Spicy noodle soup with coconut milk and seafood.
Roti Canai:
Flaky flatbread served with curry.
Kaya Toast:
Toasted bread with coconut jam and butter.

Shopping places near Melia Kuala Lumpur (Kuala Lumpur)

Want to know about nearby shopping options near Melia Kuala Lumpur? Kuala Lumpur is a shopper's paradise, with a wide variety of malls, department stores, and markets to explore. Whether you're looking for high-end fashion or local souvenirs, you'll find something to suit your taste.

Pavilion Kuala Lumpur:
A high-end shopping mall with luxury brands and restaurants.
Sungei Wang Plaza:
A popular shopping mall with affordable fashion and electronics.
Central Market Kuala Lumpur:
A cultural landmark with local handicrafts and souvenirs.

Other Places to Stay Near Melia Kuala Lumpur

Looking for other accommodation options near Melia Kuala Lumpur? Kuala Lumpur offers a wide variety of hotels to suit different budgets and preferences. Here are some nearby options:

Luxury/5–6 star hotels nearby:

The Ritz-Carlton, Kuala Lumpur:
Offers luxurious accommodations and exceptional service.
Mandarin Oriental, Kuala Lumpur:
Features stunning views of the Petronas Twin Towers.
Grand Hyatt Kuala Lumpur:
Boasts a rooftop pool and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

Pullman Kuala Lumpur City Centre Hotel & Residences:
Offers spacious rooms and a convenient location.
Novotel Kuala Lumpur City Centre:
Features a rooftop pool and a variety of dining options.
The Royale Chulan Kuala Lumpur:
Boasts a traditional Malaysian design and a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

Hotel Sentral Kuala Lumpur:
Offers affordable accommodations and a convenient location near KL Sentral.
Ancasa Hotel Kuala Lumpur:
Features a rooftop pool and a variety of dining options.
Swiss-Inn Kuala Lumpur:
Boasts a central location and comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to book your stay at Melia Kuala Lumpur? With its prime location, comfortable accommodations, and excellent amenities, it's the perfect choice for your next trip to Kuala Lumpur. Don't miss out on the opportunity to experience the best of Malaysian hospitality. Hotel availability can vary, especially during peak seasons, so it's always a good idea to book in advance. Secure your room booking today and enjoy a hassle-free stay.

Visit Traveloka now to book cheap hotels in Malaysia and find cheap hotels nearby!

All facilities in Melia Kuala Lumpur

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Breakfast (surcharge)
Brunch
Buffet dinner
Buffet lunch
Continental breakfast
Dining area
Early bird breakfast
Hot breakfast
Poolside bar
Set menu dinner
Set menu lunch
Snacks
Dietary menu
Vegetarian meal

Public Facilities

Parking
Coffee/tea in lobby
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Heater
Non-smoking room
Swimming pool
Smoking area
Smoke-free

Hotel Services

Bellhop
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Tours

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Business facilities
Conference room
Meeting facilities
Photocopier
Projector

Accessibilty

Accessible bathroom
Accessible parking
Wheelchair accessible

Transportation

Parking with surcharge
Valet parking (surcharge)

Things to Do

Fitness center
Outdoor pool

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Melia Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

For all reservations, the Hotel requires a deposit of RM100 per room per night for incidental charges upon check-in. Deposit may be placed in cash or on a credit card during check-in process. For deposit using credit card a pre-authorisation will require during check in process
All bedding preference and special requests are subject to availability upon arrival.
We are excited to announce that Melia Kuala Lumpur implemented a smoke-free policy throughout the hotel starting January 1, 2024. As a result, we will not have any smoking rooms available. A smoking penalty of RM1000 will be applied for smoking in rooms or other non-designated areas. Smoking is allowed only in the designated smoking area, which at the podium smoking area." We can’t wait to welcome you to Melia Kuala Lumpur! If you need any further assistance, please feel free to reach out to us.

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Melia Kuala Lumpur	288
Number of floors in Melia Kuala Lumpur	17
Another facilities in Melia Kuala Lumpur	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Melia Kuala Lumpur

Is Melia Kuala Lumpur parking free for hotel guests, and do you offer valet parking services?

No, hotel parking at Melia Kuala Lumpur is not free for guests. We do, however, offer valet parking services for your convenience. Please enquire at reception for details on pricing and availability for both hotel parking and valet parking.

Does Melia Kuala Lumpur offer hotel smoking rooms or designated smoking areas for guests?

I understand you're looking for information on smoking at Melia Kuala Lumpur. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.

Does Melia Kuala Lumpur offer free hotel Wi-Fi for guests during their stay?

Yes, Melia Kuala Lumpur provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access for all your devices during your visit. Simply connect to the network upon arrival and you'll be online in no time.

Where is the nearest MRT station or bus stops nearby Melia Kuala Lumpur? What are the top visitor attractions near the hotel?

The nearest MRT station and bus stops are within a short walking distance of Melia Kuala Lumpur. For specific directions, I recommend using a map app like Google Maps. Nearby visitor attractions include KLCC Park and the Petronas Twin Towers, offering plenty of things to do nearby.

Is Melia Kuala Lumpur a pet friendly hotel?

I'm afraid I don't have access to real-time information, including hotel policies. To find out if Melia Kuala Lumpur is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, if any. Many hotels advertise themselves as animal-friendly hotels or pet-friendly hotels, so look for that information.

See All

More Reviews from Other Guests in Melia Kuala Lumpur

Overall Ratings & Reviews Melia Kuala Lumpur

Traveloka (2,180)

Other sources (999)

8.7

Very Good

From 2,180 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

9.1

Service and Facilites

8.7

Summarized by AI

Near Shopping Malls

The hotel's location is a major highlight, with guests appreciating its close proximity to numerous shopping malls, including Berjaya Times Square and Pavilion. Many reviewers specifically mention the convenience of walking to these malls, making it an ideal spot for those interested in shopping and dining.

Near Public Transportation

The hotel is well-situated for travelers relying on public transportation, with easy access to the Imbi monorail and MRT stations. Guests appreciate the convenience of being able to quickly reach various destinations around Kuala Lumpur. The accessibility to public transport enhances the hotel's appeal for those looking to explore the city.

Early Check-In

Several guests have had positive experiences with early check-in, particularly when booking 'The Level' rooms. This service allows guests to start their stay earlier and enjoy the hotel's amenities without delay. The availability of early check-in contributes to a more convenient and satisfying experience.

People often mention about Melia Kuala Lumpur

All

Staff Friendliness (82)

Distance to City Center (79)

Room Space (76)

Bedroom (70)

Surroundings (68)

Ambiance (66)

Accessibility (65)

Bathroom (63)

Hotel Area (56)

Wifi (46)

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Traveler Reviews Melia Kuala Lumpur

Number of reviews per page

Customer reviews

Verified Traveler

Leisure

9.4

/10

Reviewed 2 week(s) ago

The room is spacious, the location was great, right in front of Imbi Station, walking distance from Bukit Bintang area, in between food stalls and plaza. The bed is comfy and the bathroom is ok too. But the carpet in the room corridor is a bit dusty. The check-in and checkout process was nice and smooth. All team members are very welcoming as well. Overall, it is a good experience. Thank you Melia for the nice experience.

Find this review helpful?

Accommodation's Reply

17 Mar 2026

Dear Guest, Thank you for sharing your feedback and for giving us a high rating. We are delighted to hear that you enjoyed your spacious room, convenient location near Imbi Station and the Bukit Bintang area, comfortable bed, and smooth check-in and check-out experience. We also appreciate your kind words about our welcoming team. At the same time, we have taken note of your comment regarding the corridor carpet and will work with our housekeeping team to ensure it meets the high standards expected by our guests. We are glad that your overall experience was positive and look forward to welcoming you back for another enjoyable stay at Meliá Kuala Lumpur. Warm regards, The Management Team Meliá Kuala Lumpur

Y***i

Leisure

8.8

/10

Reviewed 5 week(s) ago

The room is spacious, but it's a bit dark. The same goes for the toilet, the lighting is poor. Needs additional lights

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Find this review helpful?

Accommodation's Reply

13 Feb 2026

Dear Ms. Y*i, Thank you for staying with us and sharing your valuable feedback. We are delighted to hear that you found the room spacious. We appreciate your comments regarding the lighting in the room and bathroom. We have forwarded your feedback to our team to consider adding more lighting to enhance guest comfort. We hope to welcome you back again and provide an even better experience on your next visit. Sincerely, The Meliá Kuala Lumpur Team

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Verified Traveler

Leisure

10.0

/10

Reviewed 6 week(s) ago

Our 2nd stay at Melia. Friendly staff, variety of food during breakfast and big room. Location of the hotel is close to all the popular spots in KL.

Find this review helpful?

Accommodation's Reply

10 Feb 2026

Dear Guest, Thank you very much for your perfect rating and for choosing to stay with us again. We are delighted to hear that you enjoyed our friendly staff, breakfast variety, spacious room, and convenient location close to KL’s popular spots. It is always a pleasure to welcome returning guests, and we look forward to hosting you again at Meliá Kuala Lumpur for another memorable stay. Warm regards, The Management Team Meliá Kuala Lumpur

A***s

Transit

6.9

/10

Reviewed 6 week(s) ago

security factor. it can be proven that there were attempts to open locked suitcases, when we temporarily left the hotel room.

Find this review helpful?

Accommodation's Reply

05 Feb 2026

Dear Guest, Thank you for sharing your feedback. We take security concerns very seriously and would like to understand the situation in more detail. We would greatly appreciate it if you could email us so that we can look into this matter promptly. Warm regards, Melia Kuala Lumpur Management Team

B***g

Leisure

9.4

/10

Reviewed 7 week(s) ago

The hotel staff are friendly, the rooms are spacious and clean, entering the hotel lobby is also fragrant, but unfortunately the elevator takes a long time to go down and is small.

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Accommodation's Reply

30 Jan 2026

Dear Valued Guest, This is a message from Melia Hotel Kuala Lumpur. We would like to express our deepest gratitude for your high rating and for sharing your feedback. We are delighted to hear that you were impressed with the friendliness of our staff, the spacious and clean rooms, and the pleasant scent in our hotel lobby. At the same time, we apologize for the inconvenience caused by the waiting times and the size of the elevators. Please note that we are currently undertaking elevator upgrades to improve efficiency, comfort, and the overall guest experience. We greatly appreciate your understanding and valuable feedback. We look forward to welcoming you back soon for an even better stay. Sincerely, The Management Team, Melia Hotel Kuala Lumpur.

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Verified Traveler

Leisure

9.4

/10

Reviewed 8 week(s) ago

Good vibes, good staff, best services. Loved to stay there again someday.

Find this review helpful?

Accommodation's Reply

22 Jan 2026

Dear Guest, Thank you very much for sharing your feedback and for your kind words. We are delighted to hear that you enjoyed your stay, the service from our team, and the overall vibes at Meliá Kuala Lumpur. We truly appreciate your support and look forward to welcoming you back for another memorable stay in the future. Warm regards, Meliá Kuala Lumpur Team

Verified Traveler

10.0

/10

Reviewed 8 week(s) ago

We had a wonderful family stay at Meliá Kuala Lumpur, and it truly exceeded our expectations. From the moment we arrived, the staff were friendly, welcoming, and very accommodating — especially with children, which made a big difference for us as parents. The location is super convenient, right in the city center with easy access to shopping, food, and public transport. Despite being so central, the hotel felt comfortable and relaxing after a long day out exploring Kuala Lumpur. Our room was clean, spacious, and well laid out for a family stay. The beds were comfortable, and housekeeping did a great job keeping everything fresh and tidy. Breakfast was another highlight — plenty of variety, kid-friendly options, and something for everyone in the family. What we appreciated most was how family-oriented the experience felt. The staff were patient, attentive, and genuinely kind, making our child feel welcome rather than “in the way,” which is something parents will truly appreciate. Overall, Meliá Kuala Lumpur is a great choice for families looking for comfort, convenience, and warm hospitality. We would happily stay here again on our next trip to KL! Highly recommended for families ✨👨‍👩‍👧‍👦

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Accommodation's Reply

22 Jan 2026

Dear Guest, Thank you very much for taking the time to share such a detailed and wonderful review. We are delighted to hear that your family stay at Meliá Kuala Lumpur exceeded your expectations and that our team was able to make your children feel welcome and comfortable. It is wonderful to know that you enjoyed our central location, spacious and clean rooms, and the variety offered at breakfast. Your kind words about our staff and family-oriented service are truly motivating for the entire team. We are thrilled that Meliá Kuala Lumpur is your preferred choice for family stays in Kuala Lumpur, and we very much look forward to welcoming you and your family back on your next visit. Warm regards, Meliá Kuala Lumpur Team

S***a

Leisure

8.1

/10

Reviewed 9 week(s) ago

There was no bellboy. We had to carry our own luggage. Maybe it was because of the end-of-year holidays? What was quite disturbing was the fishy smell from the floor on the last day of our stay. We arrived late at night and couldn't call the cleaning service. The next day, when we checked out, we complained to the receptionist. There was no apology. The answer was, "Do you know the cleaning service?"

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Accommodation's Reply

22 Jan 2026

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced, particularly regarding the lack of a porter, the fishy smell in your room, and the way your complaints were handled during checkout. We understand that these issues can impact your comfort and impression of our hotel. Please be assured that your feedback has been forwarded to our housekeeping and front desk teams to ensure that such situations are handled more effectively in the future. We greatly appreciate your comments, as they help us improve the guest experience, and we look forward to welcoming you back to Melia Kuala Lumpur for an even more comfortable stay. Sincerely, The Melia Kuala Lumpur Team.

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Herry F.

Leisure

10.0

/10

Reviewed 9 week(s) ago

A memorable vacation with the family, the right choice to stay at Melia Kuala Lumpur. Thank you

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Accommodation's Reply

14 Jan 2026

Dear Herry F., Warm greetings from Meliá Kuala Lumpur. Thank you for sharing your wonderful feedback. We are thrilled to hear that you and your family had a memorable vacation and that Meliá Kuala Lumpur was the right choice for your stay. We look forward to welcoming you and your family back for another enjoyable experience. Kind regards, Melia Kuala Lumpur Management Team

A***d

8.5

/10

Reviewed 9 week(s) ago

Good service and price - thanks for having us!

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Accommodation's Reply

14 Jan 2026

Dear Guest, Warm greetings from Meliá Kuala Lumpur. Thank you for your kind feedback. We are delighted to hear that you enjoyed our service and found value during your stay. Your appreciation motivates our team to continue delivering memorable experiences. We look forward to welcoming you back soon! Kind regards, Melia Kuala Lumpur Management Team

Gerryedy S.

Leisure

9.7

/10

Reviewed 10 week(s) ago

The hotel staff is very friendly, access to the shopping center is very close.. Very impressive.

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1 people find it helpful

Accommodation's Reply

08 Jan 2026

Dear Gerryedy, Thank you very much for your kind review and excellent rating. We are delighted to hear that you found our staff very friendly and appreciated the convenient access to nearby shopping centers. It is wonderful to know that your stay left such a positive impression. We truly value your feedback and look forward to welcoming you back to Meliá Kuala Lumpur for another memorable experience. Warm regards, Management Team Meliá Kuala Lumpur

D***i

Leisure

8.5

/10

Reviewed 10 week(s) ago

Stayed during a weekend and loud music was blasted in the area, definitely not for the rest seekers. Breakfast was great!

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Accommodation's Reply

14 Jan 2026

Dear Guest, Warm greetings from Meliá Kuala Lumpur. Thank you for sharing your feedback. We are glad to hear that you enjoyed our breakfast. We sincerely apologize for the disturbance caused by loud music during your stay. Your comfort is very important to us, and we will take note of your comments to ensure a more peaceful environment for our guests in the future. We hope to welcome you back for a more relaxing experience on your next visit. Kind regards, Melia Kuala Lumpur Management Team

Ervina M.

10.0

/10

Reviewed 11 week(s) ago

The room is clean and comfortable, close to the shopping center. The monorail is directly in front of the hotel. The pavilion is not far. KLCC Park is only a 5-minute Grab ride away. There are many viral TikTok spots near the hotel that can be reached on foot.

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Accommodation's Reply

08 Jan 2026

Dear Ervina, Thank you very much for your wonderful review and perfect rating. We are delighted to hear that you enjoyed the cleanliness and comfort of your room, as well as our convenient location near the monorail, shopping centers, and KLCC Park. It is also great to know that you were able to explore the nearby attractions and viral spots easily — we are thrilled that your stay was enjoyable and convenient. We look forward to welcoming you back to Meliá Kuala Lumpur for another memorable stay. Warm regards, Management Team Meliá Kuala Lumpur

J***s

8.5

/10

Reviewed 11 week(s) ago

Very close to Imbi monorail station, in front of Berjaya Times Square, close to Jalan Alor and Pavilion and many more shopping area 🙏

2 people find it helpful

Accommodation's Reply

30 Dec 2025

Dear Guest, Thank you very much for your kind review and for giving us an 8.5 rating. We are delighted to hear that you enjoyed our convenient location near Imbi Monorail Station, Berjaya Times Square, Jalan Alor, Pavilion, and other shopping areas. We appreciate your feedback and look forward to welcoming you back to Meliá Kuala Lumpur for another enjoyable stay. Warm regards, Meliá Kuala Lumpur Team

T***G

Leisure

9.4

/10

Reviewed 12 week(s) ago

Fast service, distance to BB center is very close

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1 people find it helpful

Accommodation's Reply

30 Dec 2025

Dear Guest, Thank you very much for your kind review and for giving us a 9.4 rating. We are delighted to hear that you enjoyed our quick service and convenient location close to the city center. We truly appreciate your feedback and look forward to welcoming you back to Meliá Kuala Lumpur for another enjoyable stay. Warm regards, Meliá Kuala Lumpur Team

Verified Traveler

6.4

/10

Reviewed 12 week(s) ago

Very Slow Elevator Access...

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1 people find it helpful

Accommodation's Reply

30 Dec 2025

Dear Guest, Thank you for taking the time to share your feedback regarding your stay at Meliá Kuala Lumpur. We sincerely apologize for the inconvenience caused by the slow lift access during your visit. Please be assured that your comments have been shared with the relevant teams for review and improvement. We hope to have the opportunity to welcome you back in the future and provide a seamless experience. Warm regards, Meliá Kuala Lumpur Team

F***a

Staycation

9.4

/10

Reviewed 13 week(s) ago

Very nice hotel. Near public transport and very comfortable.

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Accommodation's Reply

16 Dec 2025

Dear Valued Guest, Thank you for sharing your lovely review following your stay with us from 22 to 23 November 2025. We are delighted to know that you found our hotel very nice, comfortable, and conveniently located near public transport. Your kind feedback is truly appreciated and serves as great encouragement to our team. Thank you once again for choosing Meliá Kuala Lumpur. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Jonathan L. E. W.

9.7

/10

Reviewed 14 week(s) ago

Stayed here recently and was very impressed with the service. Ms. Khanh at the front desk was exceptionally welcoming and professional. She processed my check-in quickly and kindly upgraded my room at no additional charge. Her warm attitude and attention to detail made the whole experience much better. Thank you, Ms. Khanh, for the wonderful service! I will definitely choose this hotel again when I have the opportunity to return.

2 people find it helpful

Accommodation's Reply

16 Dec 2025

Dear Jonathan L. E. W., Thank you very much for sharing your wonderful review following your stay with us from 10 to 11 December 2025. We are truly delighted to know that you were impressed with our service and that Ms. Khanh at the front desk made such a positive impact on your experience. Your kind recognition of her professionalism, efficiency, and warm hospitality will certainly be shared with her and the team, as it serves as great motivation for all of us. It is always our pleasure to exceed our guests’ expectations, and we are honored to know that you would choose to stay with us again. We very much look forward to welcoming you back to Meliá Kuala Lumpur in the near future.

E***a

Leisure

9.7

/10

Reviewed 14 week(s) ago

1 people find it helpful

Accommodation's Reply

12 Dec 2025

Dear Guest, Warm greetings from Meliá Kuala Lumpur. Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your first stay with us, our strategic location, clean and comfortable room, and the beautiful view. We are also pleased that Mr. Shan and our front office team could make your stay extra special with the room upgrade and special bed for your child. Your recommendation means a lot to us, and we look forward to welcoming you and your family back to Meliá Kuala Lumpur in the near future.

Azhani A.

Staycation

9.7

/10

Reviewed 15 week(s) ago

Back at The Level for the second time and it still didn’t disappoint. Loved every moment, even though it was only a one-night stay. Can’t wait to return!

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Accommodation's Reply

12 Dec 2025

Dear Azhani, Warm greetings from Meliá Kuala Lumpur. Thank you for sharing your wonderful feedback. We are thrilled to hear that your second stay at The Level was just as enjoyable as the first. It is always a pleasure to welcome back returning guests, and we look forward to making your next visit just as memorable. We can’t wait to welcome you back to Meliá Kuala Lumpur!

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