8.7
/10
Very Good
2,956 reviews

What Guests Say About Their Stay

Bedroom (57)
Distance To City Center (54)
Room Space (54)
Bathroom (54)
Dwi A.
10.0
/ 10
it's always my favorite place to stay. Every time I visit KL, I always stay in this hotel. The staffs are friendly, the room is spacious and cozy, the breakfast is superb and it's close to Bukit Bintang and Berjaya Times Square mall.
S R R. H.
9.1
/ 10
Great location, comfy bed, spacious room, good breakfast, friendly staffs.
Attapon T.
9.1
/ 10
It's good for your rest after you work a lot, location very good, I can walk to Bukit Bintang, just 6 minute, and 1 minute to Monorail.
Tarto
8.5
/ 10
Melia hotel has nice rooms and good location. Excellent services
Lilian Y. A.
9.4
/ 10
A good hotel, the staff was friendly. and the hotel is nearby with lots of shopping centre also 7 eleven is just 30 seconds walk
In the Area
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16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Melia Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Melia Kuala Lumpur

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16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Lobby Melia Kuala Lumpur
Lobby 2 Melia Kuala Lumpur

Discover More About Melia Kuala Lumpur

Melia Kuala Lumpur Rates per Night

Looking for the best Melia Kuala Lumpur hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Melia Kuala Lumpur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Melia Kuala Lumpur Location & Address

Melia Kuala Lumpur is located at 16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100. It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to Melia Kuala Lumpur from Airport

Need to figure out the best hotel transfer from Kuala Lumpur International Airport (KLIA) to Melia Kuala Lumpur? Getting from the airport to your hotel doesn't have to be a hassle. Here are a few options to consider for your hotel transfer.
  • Taxi (most direct):

    A taxi is the most straightforward option. You can find taxi counters inside the arrival hall. The journey to Melia Kuala Lumpur typically takes around an hour, depending on traffic.
  • KLIA Ekspres & Taxi (fastest):

    Take the KLIA Ekspres train to KL Sentral (about 30 minutes). From KL Sentral, you can grab a taxi or ride hailing to Melia Kuala Lumpur (approximately 10-15 minutes).
  • Airport Bus & MRT (most affordable):

    Several airport buses go to KL Sentral. From KL Sentral, transfer to the MRT and take the train to Bukit Bintang station, which is a short walk from the hotel.
  • Ride Hailing (convenient):

    Use Traveloka to book a ride hailing service directly from the airport to the hotel. This can be a convenient option, especially if you have a lot of luggage.

Tips:

For the most convenient route, consider pre-booking a ride hailing service through Traveloka. This ensures a fixed price and avoids potential queues at the airport taxi stands.

Melia Kuala Lumpur Reviews & Summary

Looking for all the details about Melia Kuala Lumpur? Want to know what other travellers think? This hotel offers a comfortable and convenient stay in the heart of Kuala Lumpur. Hotel reviews often highlight the hotel's excellent location, making it easy to explore the city's attractions. Guests love the friendly staff and the clean, well-maintained rooms. A standout feature is the hotel's rooftop pool, offering stunning city views.

Here's a short review: "Great location, friendly staff, and a fantastic rooftop pool! I would definitely stay here again."

Melia Kuala Lumpur Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Melia Kuala Lumpur offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's something for everyone.
  • Standard Room:

    These rooms offer comfortable accommodations with a choice of smoking or non-smoking options.
  • Deluxe Room:

    Slightly larger than the standard rooms, these may offer enhanced views.
  • Executive Suite:

    These suites provide more space, a separate living area, and often include access to the executive lounge.
  • Family Room:

    Designed for families, these rooms offer extra space and bedding configurations to accommodate children.
  • Connecting Rooms:

    Ideal for larger families or groups, these rooms can be connected to provide more space and privacy.

Please note that Melia Kuala Lumpur is not a pet-friendly hotel. All rooms have bathtubs and bidets.

Hotel Facilities in Melia Kuala Lumpur

Looking for a hotel with great amenities? Melia Kuala Lumpur offers a wide range of hotel facilities to make your stay enjoyable and convenient. From swimming pools to fitness centers, there's something for everyone.
  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's outdoor swimming pool. Open from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Relax and rejuvenate with a massage or treatment at the hotel's spa. Extra fees apply.
  • Business Center:

    Stay connected and productive with the hotel's business center, offering printing and other services.
  • Kids' Club:

    Keep the little ones entertained at the hotel's kids' club. Open from 9:00 AM to 6:00 PM.
  • Restaurants and Bars:

    Enjoy a variety of dining options at the hotel's restaurants and bars.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Melia Kuala Lumpur

Want to know about the hotel buffet and dining options at Melia Kuala Lumpur? The hotel offers a variety of choices, from casual cafes to elegant restaurants. Whether you're looking for a quick bite or a leisurely meal, you'll find something to satisfy your cravings.
  • The Level Lounge:

    Enjoy breakfast, snacks, and cocktails in an exclusive setting.
  • All Day Dining Restaurant:

    Serves international cuisine with buffet options. Buffet price is approximately SGD 40 per person.
  • Lobby Cafe:

    Offers coffee, tea, pastries, and light meals. Open from 7:00 AM to 10:00 PM.

The All Day Dining Restaurant is known for its Nasi Lemak and Char Kway Teow.

Melia Kuala Lumpur Airport pickups and How to Book

Need a convenient hotel to airport transfer? Melia Kuala Lumpur offers airport pick-up services to make your arrival and departure hassle-free. Booking a hotels with airport shuttle can save you time and stress.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details and arrival time. The hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Looking for the nearest public transport options near Melia Kuala Lumpur? Getting around Kuala Lumpur is easy with the city's extensive MRT and bus network. Here are some nearby options:
  • Bukit Bintang MRT Station:

    Approximately 500 meters from the hotel.
  • Imbi Monorail Station:

    Approximately 700 meters from the hotel.
  • Bus Stop Bukit Bintang:

    Various bus routes serving the Bukit Bintang area.

You can purchase a Touch 'n Go card for easy payment on public transport. These cards are available at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Want to know about nearby activities and places to visit near Melia Kuala Lumpur? Kuala Lumpur offers a wide range of attractions for families and kids. From theme parks to cultural sites, there's something for everyone.
  • Petronas Twin Towers:

    Iconic skyscrapers with a skybridge and observation deck. Distance: 4 km. Entry price: Approximately SGD 25.
  • KL Tower:

    Offers panoramic views of the city. Distance: 3 km. Entry price: Approximately SGD 20.
  • Aquaria KLCC:

    An impressive aquarium with a wide variety of marine life. Distance: 4 km. Entry price: Approximately SGD 30.
  • Sunway Lagoon Theme Park:

    A popular theme park with water rides, amusement park attractions, and a wildlife park. Distance: 16 km. Entry price: Approximately SGD 60.
  • Islamic Arts Museum Malaysia:

    Showcases Islamic art from around the world. Distance: 2 km. Entry price: Approximately SGD 10.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Melia Kuala Lumpur (Kuala Lumpur)

Looking for nearby dining options near Melia Kuala Lumpur? Kuala Lumpur is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Whether you're looking for a quick bite or a fine dining experience, you'll find something to satisfy your cravings.

Cafes/Restaurants:

  • Starbucks:

    Located in Bukit Bintang, offering a variety of coffee, tea, and pastries.
  • Madam Kwan's:

    Serves authentic Malaysian cuisine.
  • Din Tai Fung:

    Famous for its delicious dumplings and noodles.

Local Street Food:

  • Nasi Lemak:

    Fragrant rice cooked in coconut milk and pandan leaf.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Laksa:

    Spicy noodle soup with coconut milk and seafood.
  • Roti Canai:

    Flaky flatbread served with curry.
  • Kaya Toast:

    Toasted bread with coconut jam and butter.

Shopping places near Melia Kuala Lumpur (Kuala Lumpur)

Want to know about nearby shopping options near Melia Kuala Lumpur? Kuala Lumpur is a shopper's paradise, with a wide variety of malls, department stores, and markets to explore. Whether you're looking for high-end fashion or local souvenirs, you'll find something to suit your taste.
  • Pavilion Kuala Lumpur:

    A high-end shopping mall with luxury brands and restaurants.
  • Sungei Wang Plaza:

    A popular shopping mall with affordable fashion and electronics.
  • Central Market Kuala Lumpur:

    A cultural landmark with local handicrafts and souvenirs.

Other Places to Stay Near Melia Kuala Lumpur

Looking for other accommodation options near Melia Kuala Lumpur? Kuala Lumpur offers a wide variety of hotels to suit different budgets and preferences. Here are some nearby options:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Kuala Lumpur:

    Offers luxurious accommodations and exceptional service.
  • Mandarin Oriental, Kuala Lumpur:

    Features stunning views of the Petronas Twin Towers.
  • Grand Hyatt Kuala Lumpur:

    Boasts a rooftop pool and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

  • Pullman Kuala Lumpur City Centre Hotel & Residences:

    Offers spacious rooms and a convenient location.
  • Novotel Kuala Lumpur City Centre:

    Features a rooftop pool and a variety of dining options.
  • The Royale Chulan Kuala Lumpur:

    Boasts a traditional Malaysian design and a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

  • Hotel Sentral Kuala Lumpur:

    Offers affordable accommodations and a convenient location near KL Sentral.
  • Ancasa Hotel Kuala Lumpur:

    Features a rooftop pool and a variety of dining options.
  • Swiss-Inn Kuala Lumpur:

    Boasts a central location and comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to book your stay at Melia Kuala Lumpur? With its prime location, comfortable accommodations, and excellent amenities, it's the perfect choice for your next trip to Kuala Lumpur. Don't miss out on the opportunity to experience the best of Malaysian hospitality. Hotel availability can vary, especially during peak seasons, so it's always a good idea to book in advance. Secure your room booking today and enjoy a hassle-free stay.

Visit Traveloka now to book cheap hotels in Malaysia and find cheap hotels nearby!

All facilities in Melia Kuala Lumpur

Bar, Cafe and Lounge Melia Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Melia Kuala Lumpur
Swimming Pool
Fitness Center Melia Kuala Lumpur
Fitness Center
Lobby Melia Kuala Lumpur
Lobby
Exterior Melia Kuala Lumpur
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Parking with surcharge
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Melia Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

For all reservations, the Hotel requires a deposit of RM100 per room per night for incidental charges upon check-in. Deposit may be placed in cash or on a credit card during check-in process. For deposit using credit card a pre-authorisation will require during check in process
All bedding preference and special requests are subject to availability upon arrival.
We are excited to announce that Melia Kuala Lumpur implemented a smoke-free policy throughout the hotel starting January 1, 2024. As a result, we will not have any smoking rooms available. A smoking penalty of RM1000 will be applied for smoking in rooms or other non-designated areas. Smoking is allowed only in the designated smoking area, which at the podium smoking area." We can’t wait to welcome you to Melia Kuala Lumpur! If you need any further assistance, please feel free to reach out to us.

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Kuala Lumpur
288
Number of floors in Melia Kuala Lumpur
17
Another facilities in Melia Kuala Lumpur
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Melia Kuala Lumpur

Is Melia Kuala Lumpur parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Melia Kuala Lumpur is not free for guests. We do, however, offer valet parking services for your convenience. Please enquire at reception for details on pricing and availability for both hotel parking and valet parking.
Does Melia Kuala Lumpur offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Melia Kuala Lumpur. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Melia Kuala Lumpur offer free hotel Wi-Fi for guests during their stay?
Yes, Melia Kuala Lumpur provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access for all your devices during your visit. Simply connect to the network upon arrival and you'll be online in no time.
Where is the nearest MRT station or bus stops nearby Melia Kuala Lumpur? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are within a short walking distance of Melia Kuala Lumpur. For specific directions, I recommend using a map app like Google Maps. Nearby visitor attractions include KLCC Park and the Petronas Twin Towers, offering plenty of things to do nearby.
Is Melia Kuala Lumpur a pet friendly hotel?
I'm afraid I don't have access to real-time information, including hotel policies. To find out if Melia Kuala Lumpur is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, if any. Many hotels advertise themselves as animal-friendly hotels or pet-friendly hotels, so look for that information.
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More Reviews from Other Guests in Melia Kuala Lumpur

Traveloka (1,979)
Other sources (977)
8.7
Very Good
From 1,979 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

9.1

Service and Facilites

8.7

People often mention about Melia Kuala Lumpur
All
Distance to City Center (48)
Staff Friendliness (47)
Bedroom (47)
Room Space (46)
Bathroom (43)
Surroundings (41)
Accessibility (41)
Ambiance (40)
Hotel Area (35)
Wifi (30)
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Traveler Reviews Melia Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Adeline S. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Okay. The location is also very strategic.
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Accommodation's Reply
31 Jul 2025
Dear Adeline, Thank you for staying with us and for your positive review. We’re happy to hear you had a pleasant stay and found our location to be very strategic—indeed, we’re glad it added convenience to your trip. We look forward to welcoming you back to Meliá Kuala Lumpur in the near future.
R***i
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
Nice hotel, clean, strategic location, near BTS station.
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Accommodation's Reply
21 Jul 2025
Dear R***i, Thank you for your great rating and kind words! We’re glad to hear you enjoyed our clean and comfortable hotel, as well as the strategic location near the BTS station. We truly appreciate your feedback and hope to welcome you back to Meliá Kuala Lumpur in the near future!
I***E
icon-Medical
Medical
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
Rented an extra bed, but only received two bottles of water. I called reception to ask for more, but no one came. The service was very poor. The room was clean and spacious. The water pressure was okay. Hot water was okay.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for staying with us and for taking the time to share your feedback. We're glad to hear you found the room clean and spacious, and that the water pressure and hot water met your expectations. We sincerely apologize for the delay in service when you requested additional bottled water. Kindly note that our rooms come with two complimentary bottles of water per day, and any additional bottles are available upon request at MYR 5.00 nett per bottle. Your comments are valuable and have been shared with our team to ensure better communication and service in the future. We hope to have the chance to welcome you back for a more seamless experience.
Lau K. E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
i booking guest room request for 1 bed, but staff tokd me that just 2 single bed, and no choice to accept and they upgrade my room, worth it.
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Accommodation's Reply
17 Jul 2025
Dear Lau K. E., Thank you for your kind rating and for sharing your experience. We apologize for the initial inconvenience regarding your bed preference, and we’re glad our team was able to offer you an upgrade to ensure a more comfortable stay. We appreciate your understanding and are pleased to know you found the stay worthwhile. We look forward to welcoming you back to Meliá Kuala Lumpur in the future!
R***y
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
location best near all the places in Bukit Bintang. room very standard and quite dusty. we try to get breakfast in room bu get the charged and when we borrow spoon and fork they only gjve the plastic. staff are friendly.
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Accommodation's Reply
14 Jul 2025
Dear R***y, Warm greetings from Meliá Kuala Lumpur. Thank you for sharing your recent experience with us. We're delighted to hear you appreciated our central location and the friendliness of our team members. We sincerely regret to learn that certain aspects of your stay did not meet your expectations — particularly the room cleanliness, breakfast experience, and amenities provided. Please rest assured your feedback has been shared with the relevant departments for immediate review and improvement. We truly appreciate your comments, as they help us enhance our services. We hope to have the opportunity to better serve you in the future.
Bahruddin T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
It was a great stay at this hotel. Thank you.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Bahruddin T., Thank you very much for your kind review! We’re delighted to hear that you had a pleasant and enjoyable stay with us. It was truly our pleasure to have you as our guest, and we appreciate you taking the time to share your experience. We look forward to welcoming you back to Meliã Kuala Lumpur in the near future.
yap s. h. k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Very convenient to the mall and eatery.
1 people find it helpful
Accommodation's Reply
01 Jun 2025
Dear Yap, Hola from Kuala Lumpur. Thank you so much for your kind words! We're glad to hear you enjoyed our convenient location and that the restaurant choices met your expectations in terms of your preference. It was a pleasure having you, and we hope to welcome you back again soon!
S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Located in the city center close to shopping mall. Easy to get food.
2 people find it helpful
Accommodation's Reply
23 May 2025
Dear S***a, Thank you for your perfect 10/10 rating and for choosing to stay with us during your business trip. We’re glad you appreciated our central location and the convenience of nearby shopping and dining options. It was a pleasure hosting you, and we hope to welcome you back on your next visit.
Imelda Y. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It's beautiful hotel, clean and strategic location. Would love to comeback here again soon.
2 people find it helpful
Accommodation's Reply
19 May 2025
Dear Ms. Imelda, Thank you for your perfect 10/10 rating and for sharing your kind words with us! We’re delighted to hear that you enjoyed your stay, especially our hotel’s cleanliness and strategic location. It means a lot to know that you had a positive leisure experience with us. We truly look forward to welcoming you back to Meliá Kuala Lumpur again soon!
Raden M. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Everything was excellent and the least was decent
Find this review helpful?
Accommodation's Reply
16 May 2025
Dear Raden M. N., Thank you for your excellent rating and kind words! We’re thrilled to hear that everything during your stay met or exceeded your expectations. It’s always rewarding to know our guests leave satisfied and with a positive impression. We look forward to welcoming you back again soon for another great experience!
l***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Near the monorail station, strategic location close to everywhere.
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2 people find it helpful
Accommodation's Reply
15 May 2025
Dear Guest, Thank you for your great 9.7 rating and for highlighting our strategic location near the monorail station. We're glad it made getting around the city convenient for you! We truly appreciate your feedback and hope to welcome you back to Meliá Kuala Lumpur in the near future.
Lam T. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Location of the hotel is perfect. Is it possible to upgrade all the facilities and rooms with a reasonable price?
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Accommodation's Reply
13 May 2025
Dear Lam T. S., Thank you for sharing your feedback with us. We’re glad to hear that you found our location perfect for your stay! Regarding your suggestion about upgrading our facilities and rooms, we truly appreciate your input. We are constantly working to improve our offerings to ensure we provide the best possible experience for our guests. While upgrades may be subject to availability, we do offer special promotions from time to time, and our team would be happy to assist you with any future booking requests to find the best options. We hope to welcome you back for another great stay!
NGUYEN L. T. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Super convenient location, very enthusiastic and supportive staff. However, the air conditioner in the room is quite noisy and the soundproofing from the street is not good, affecting sleep!
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1 people find it helpful
Accommodation's Reply
09 May 2025
Dear Nguyen, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our convenient location and the warm hospitality of our team. Your kind words mean a lot to us. We sincerely apologize for the inconvenience caused by the noise from the air conditioner and insufficient soundproofing. Please rest assured that your comments have been shared with our engineering team for immediate review and improvement. We truly value your feedback as it helps us enhance our guest experience. We hope to have the opportunity to welcome you back for a more restful stay in the future.
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very good service. Clean and very strategic.
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2 people find it helpful
Accommodation's Reply
14 Apr 2025
Thank you for your kind review! We're thrilled to hear that you were pleased with our excellent service, cleanliness, and the strategic location of our property. It's always great to know that we met your expectations. We hope to welcome you back for another wonderful stay in the future!
Valerie L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Excellent location, very near to Alor Street food, only 7 minutes by walk.
1 people find it helpful
Accommodation's Reply
11 Apr 2025
Thank you for your great review! We’re so happy to hear that you enjoyed our convenient location, just a short walk from Alor Street food. We hope to welcome you back soon for another wonderful stay!
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Arrived on Saturday at 12 and could check in straight away. Fast and friendly service. Surrounded by many malls and also close to Bukit Bintang. Public transportation access is also close.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Thank you for your fantastic review! We’re thrilled to hear that you had a smooth check-in experience and enjoyed the fast and friendly service. It’s great to know our location, with its proximity to malls, Bukit Bintang, and public transportation, made your stay even more convenient. We look forward to welcoming you back for another enjoyable visit!
S***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Good hotel. Near to the metro station and mall.
2 people find it helpful
Accommodation's Reply
11 Apr 2025
Thank you for your feedback! We’re glad to hear you enjoyed our convenient location near the Metro station and mall. We hope to welcome you back soon!
c***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Room Service Very Very Nice✨.
2 people find it helpful
Accommodation's Reply
11 Apr 2025
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our room service. We truly appreciate your kind words and hope to welcome you back for another great experience!
A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
We had a bit scary experience with lift no. 2, while we wanted to go out to have family dinner out on Saturday night, April 5th, the lift had a slight "jam" and got stuck in the 5th floor for about 1 minute and my children were a bit terrifying with such experience. We recommend the hotel management to examine the functionality of that lift, otherwise someone will experience a worse one in the future. 😭
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2 people find it helpful
Accommodation's Reply
11 Apr 2025
Thank you for sharing your feedback. We sincerely apologize for the experience you and your family had with Lift No. 2. We understand how distressing this must have been, especially for your children, and we take your safety concerns very seriously. Please know that we are currently investigating the issue with the lift and will ensure that it undergoes a thorough inspection to prevent any future occurrences. Your feedback is invaluable, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and provide a much more comfortable and stress-free experience.
D***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Staff very nice, can joke with my children.
2 people find it helpful
Accommodation's Reply
11 Apr 2025
Thank you for your kind words! We're so happy to hear that our staff made your stay enjoyable and were able to connect with your children. It's always a pleasure to create memorable experiences for our guests. We hope to welcome you and your family back again soon!
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Exterior 4 Melia Kuala Lumpur

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