Sunway Hotel Georgetown Penang

Hotels
33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400
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About Accommodation

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Sunway Hotel Georgetown Penang is located in the heart of city life and the heritage attractions of Georgetown. For those of you travelling for business or leisure, the 250 rooms and suites available at Sunway Hotel Georgetown Penang offer the best accommodation for you to start and finish your day. Its location in the heart of downtown Georgetown allows you to go to any of the tourist attractions easily. Sunway Hotel Georgetown Penang promises a very comfortable stay for you. They provide a variety of excellent amenities for all of its guests.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (78)
Affordable Price (4)
Excellent Service (16)
Easy Check In (2)
9.7
/ 10
Fonny S. B.
Friendly & quick service. Good location - near food stalls. The room is spacious with great view.

Location Info

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33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Lobby Sunway Hotel Georgetown Penang
Lobby 2 Sunway Hotel Georgetown Penang

Discover More About Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang is located in the heart of city life and the heritage attractions of Georgetown. For those of you travelling for business or leisure, the 250 rooms and suites available at Sunway Hotel Georgetown Penang offer the best accommodation for you to start and finish your day. Its location in the heart of downtown Georgetown allows you to go to any of the tourist attractions easily. Sunway Hotel Georgetown Penang promises a very comfortable stay for you. They provide a variety of excellent amenities for all of its guests.

How to Get to Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang is located in the heart of Georgetown. Georgetown is the capital of the state of Penang. Therefore, there are various ways that you can use to come to Sunway Hotel Georgetown Penang. You can take buses, trains, flights and even drive your own vehicle.

If you want to take a bus from Kuala Lumpur, you can take a bus from the Terminal Bersepadu Selatan (TBS) to the Butterworth Bus Terminal or Sungai Nibong Bus Terminal. The Butterworth Bus Terminal is located on the mainland off the island while the Sungai Nibong Bus Terminal is located within the island. If you want to travel from TBS to Butterworth Bus Terminal, you can get a bus from TBS to Penang. There are several bus companies that provide travel from TBS to Butterworth Bus Terminal. Travelling from TBS to Butterworth Bus Terminal Bus Terminal will take 4 hours and 13 minutes depending on traffic conditions at that time. When you have arrived at Butterworth Bus Terminal, you can take a ferry to Georgetown at a rate of RM 1.20. When you arrive at Georgetown Ferry Terminal, you can take a taxi to Sunway Hotel Georgetown Penang with only 23 minutes depending on traffic conditions at that time. You can also take the RapidPenang bus number 301 to Sunway Hotel Georgetown Penang.

You can also take a train to come to Georgetown. If you are coming from Kuala Lumpur, you can take the Electric Train Service (ETS) to Penang. Travelling from Kuala Lumpur (KL) Sentral Station to Butterworth Train Station will take about 4 hours. Once you have arrived at Butterworth Railway Station, you will need to take a ferry to go to Georgetown for a price of RM 1.20. When you arrive at Georgetown Ferry Terminal, you can take 301 bus or taxi to Sunway Hotel Georgetown Penang.

You can also take a flight to reach Georgetown. If you are from Kuala Lumpur, you can take a flight from Kuala Lumpur International Airport (KLIA) to Penang International Airport (PIA). Travelling from KLIA to PIA will take up to 1 hour. When you arrive at Penang International Airport, you can take a taxi to Sunway Hotel Georgetown Penang. The distance between Penang International Airport and Sunway Hotel Georgetown Penang is 16.9 km away. Travelling to Sunway Hotel Georgetown Penang by taxi will take 36 minutes depending on traffic at that time.

If you choose to drive your own car, you can follow this route proposal if you come from Kuala Lumpur via Jalan Duta Toll Plaza. From Jalan Duta toll plaza, head to Lebuhraya Utara - Selatan/E1 to Lebuhraya Tun Dr Lim Chong Eu/Route 3113 di Gelugor. Continue the journey at Lebuhraya Tun Dr Lim Chong Eu/Laluan 3113. Drive to Lorong Baru in George Town before arriving at Sunway Hotel Georgetown Pulau Pinang.

Different Types of Rooms in Sunway Hotel Georgetown Penang

There are several room types available at Sunway Hotel Georgetown Penang such as deluxe rooms, club rooms, premier rooms, super king deluxe rooms, family rooms and suites. Deluxe room features 1 king-size bed or 2 single beds. Other rooms at Sunway Hotel Georgetown Penang mostly have one king-size bed or 2 single beds. However, the room size is different.

Restaurants and Cafes in Sunway Hotel Georgetown Penang

There is a café at Sunway Hotel Georgetown Penang which is Sun Café. It is open daily from 6.30am to 11.00pm. You can get food at the cafe.

Facilities and Activities in Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang provides a variety of facilities for guests such as Wi-Fi and air conditioning in every room. A mini fridge is also included in each room.

Interesting Places near Sunway Hotel Georgetown Penang

Komtar

- it is close to Sunway Hotel Georgetown Penang. You can go to Komtar by foot also. Komtar is Penang's main landmark.

All Facilities

Swimming Pool Sunway Hotel Georgetown Penang
Swimming Pool
Fitness Center Sunway Hotel Georgetown Penang
Fitness Center
Functional Hall Sunway Hotel Georgetown Penang
Functional Hall
Lobby Sunway Hotel Georgetown Penang
Lobby
Accommodation Services Sunway Hotel Georgetown Penang
Accommodation Services

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Continental breakfast

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Kids and Pets

  • Babysitting
  • Babysitting with surcharge

Connectivity

  • Internet point
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. - With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. - Effective 01 September 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local Government Fee of RM3 per room per night for a 4-star hotel respectively, and prevailing service charge at 10%. Additionally, the RM10.00 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guest. - Sun cafe will be operating from 6.30 am to 4.00 pm from 28 Feb 2020 till further notice. Our room service remains available all day long.
Free carpark is subject to availability
Local Penang Government Fee - RM3.00 to be waived from Jan to Jun 2022 . The mentioned fee will kick-start from 01 July 2022 onwards and it will be collected from guest upon check in MYR10 tourism tax is not included in the room rate, to be collected from guest upon check-in
Guests must meet all the following requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Sunway Hotel Georgetown Penang?
There are top facilites at Sunway Hotel Georgetown Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Hotel Georgetown Penang?
The standard check-in time at Sunway Hotel Georgetown Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Hotel Georgetown Penang provide breakfast?
Yes, Sunway Hotel Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 2,466 verified guests reviews
8.7
Impressive
Fantastic
867
Very Good
1,345
Satisfying
61
Average
193
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (78)
affordable price (4)
excellent service (16)
easy check in (2)
great stay (1)
decent breakfast (1)
tasty food (5)
friendly staffs (18)
clean room (49)
easy to find food (6)
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Show Reviews with Photos
FS
Fonny S. B.
Medical
9.7
/ 10
01 Apr 2023
Friendly & quick service. Good location - near food stalls. The room is spacious with great view.
Review photo of Sunway Hotel Georgetown Penang from Fonny S. B.
Review photo of Sunway Hotel Georgetown Penang 2 from Fonny S. B.
Review photo of Sunway Hotel Georgetown Penang 3 from Fonny S. B.

1 liked this review

JM
Jamin M.
9.6
/ 10
26 Jan 2023
Review photo of Sunway Hotel Georgetown Penang from Jamin M.

4 liked this review

Accommodation's Reply
31 Jan 2023
Dear Jamin, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with your stay. Please recommend us to your loved ones, we look forward to welcoming you and family again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
NL
Nenny L.
Holiday
9.7
/ 10
03 Mar 2024
The best hotel in Penang. Very recommended.

Like this review?

Accommodation's Reply
04 Mar 2024
Dear Nenny, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
NL
Nenny L.
Medical
9.7
/ 10
16 Feb 2024
The hotel is clean, good service, spacious room, strategic location. Perfect. We made an additional stay because we were satisfied with the hotel.

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Accommodation's Reply
21 Feb 2024
Dear Nenny, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
Alexander
9.7
/ 10
23 Nov 2023
Pleasant hotel, very clean, along the road to the hotel there are lots of people selling various kinds of food, nice to stay here.

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Accommodation's Reply
27 Nov 2023
Dear Alexander Djuanto, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Indeed, the famous New Lane hawker street is just right at our doorstep. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
YA
Yosin A.
Medical
9.7
/ 10
02 Nov 2023
Good service and clean. We were given great selection of room suitable for elderly.

Like this review?

Accommodation's Reply
06 Nov 2023
Dear Yosin Anggusti, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
kk
kuan k.
9.7
/ 10
08 Oct 2023
Hotel is OK, clean and lots of places to eat.

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Accommodation's Reply
09 Oct 2023
Dear Kuan Kuan, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectation and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
DH
Didi H. P.
Holiday
9.7
/ 10
26 Aug 2023
Great stay. Friendly staffs. Clean and spacious room. Great location with limitless selections of food just in front of the hotel. Had amazing beehoon and fried fish for breakfast just next door.

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Accommodation's Reply
28 Aug 2023
Dear Didi Hasan Putra, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
TY
Tommy Y.
9.7
/ 10
25 Apr 2023
Good location, clean room, near food street.

1 liked this review

Accommodation's Reply
05 May 2023
Dear Tommy Yapius, Greetings from Sunway Hotel Georgetown. We are glad to hear that you are happy with your stay, and find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
LE
Lim E. P. A.
Holiday
9.7
/ 10
17 Mar 2023
The location was superb. I will definitely stay in Sunway again if I visit Penang again. Check in and check out was smooth and rooms were clean.

1 liked this review

Accommodation's Reply
20 Mar 2023
Dear Anna, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic, and our services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management.
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