Sunway Hotel Georgetown Penang

Hotels
8.6
/10
Very Good
4,391 reviews

What Guests Say About Their Stay

Room Space (68)
Surroundings (65)
Staff Friendliness (63)
Bedroom (60)

Verified Traveler

9.4
/ 10
The front desk staff was welcoming and accommodating, making our check-in seamless. Housekeeping was top-notch.

Amir A.

9.4
/ 10
Everything was flawless from check-in to check-out. Great location and friendly staff. Mr. Naga was always around to welcome guests and very attentive and helpful. Also, Chris at the Front Office was great. Rooms were super clean. Will definitely come back to Sunway Georgetown Hotel soon. My preferred choice. Keep up the good work. Thank you.

Glynne C. B. E.

9.4
/ 10
Hakim was very helpful recommending places to buy things and where to eat. The housekeeping boys were prompt and helpful in meeting all our needs. Wonderful location with many places to eat. Enjoyed the short stay.

Adi S. K.

9.4
/ 10
The location is very strategic, close to New Lane Hawker (just a short walk), close to entertainment like plazas/malls, and close to hospitals. The staff is also very friendly and helpful, and you can request free plastic bowls and cutlery. The rooms are also clean and odor-free.
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Novie G.

8.5
/ 10
As usual, we always stay at Sunway Hotel Georgetown every time we visit Penang. Strategic location, comfort, and cleanliness of the hotel room are some of the things we consider. The service staff is also very good.
In the Area
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33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Sunway Hotel Georgetown Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunway Hotel Georgetown Penang

33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400
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Sunway Hotel Georgetown Penang Rates per Night

Sunway Hotel Georgetown Penang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Sunway Hotel Georgetown Penang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Sunway Hotel Georgetown Penang Location & Address

Sunway Hotel Georgetown Penang is located at 33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400. It's situated in the Pulau Pinang area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to Sunway Hotel Georgetown Penang from Airport

Getting from Penang International Airport to Sunway Hotel Georgetown Penang is a breeze with several convenient options. Whether you're looking for a quick hotel transfer or a budget-friendly journey, here's how to make your way to the hotel.

  • Taxi (most direct):

    A taxi is the most straightforward way to get to the hotel. You can find taxi counters at the airport arrival hall. The journey takes around 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient):

    Ride hailing services are readily available at Penang International Airport. Simply book a ride through your app, and a driver will pick you up from the designated area. This is a comfortable and relatively quick option.
  • Airport Bus (most affordable):

    The Rapid Penang bus service offers a cost-effective way to reach Georgetown. Take the Rapid Penang bus route 401E from the airport to Komtar Bus Terminal in Georgetown. From Komtar, you can either take a short taxi ride or walk to the hotel (approximately 15-20 minutes).
  • Hotel Transfer (pre-booked):

    Some hotels offer airport transfer services. Check with Sunway Hotel Georgetown Penang to see if they provide this service. If so, you can arrange for a driver to meet you at the airport and take you directly to the hotel.

Tips:

For the most convenient route, consider a taxi or ride hailing service if you have a lot of luggage or prefer a direct transfer. If you're on a budget, the Rapid Penang bus is a great option, but be prepared for a slightly longer journey.

Sunway Hotel Georgetown Penang Reviews & Summary

Looking for all about hotel Sunway Hotel Georgetown Penang? This hotel consistently receives positive Hotel reviews, making it a popular choice for travellers visiting Pulau Pinang. Guests frequently praise its excellent location, comfortable accommodations, and friendly service.

What guests love about the hotel is its central location, making it easy to explore Georgetown's attractions, street food, and cultural sites. The rooftop pool and bar are standout features, offering stunning city views. Many reviewers also appreciate the spacious and well-appointed rooms. Here's a short review to encourage bookings: "A fantastic hotel in a perfect location! The staff were incredibly helpful, the rooms were clean and comfortable, and the rooftop pool was a highlight. Highly recommended!"

Sunway Hotel Georgetown Penang Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Sunway Hotel Georgetown Penang offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Premier Room:

    Slightly larger than the Deluxe Rooms, Premier Rooms offer enhanced amenities and panoramic views. Non-smoking only.
  • Executive Suite:

    These spacious suites feature a separate living area, offering extra comfort and privacy. Non-smoking only.
  • Family Room:

    Designed for families, these rooms offer ample space and can accommodate extra beds. Non-smoking only.
  • Accessible Room:

    These rooms are specially designed for guests with mobility needs, featuring wider doorways and accessible bathrooms. Non-smoking only.

Please note that Sunway Hotel Georgetown Penang is not a pet-friendly hotel. Pets are not allowed on the premises.

Hotel Facilities in Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang boasts a range of Hotel amenities and hotel facilities to ensure a comfortable and enjoyable stay for all guests. From leisure activities to essential services, here's what you can expect:

  • Rooftop Swimming Pool:

    Enjoy a refreshing dip in the rooftop pool while taking in panoramic city views. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
  • Business Centre:

    Stay connected and productive with the hotel's business centre, offering printing, faxing, and photocopying services.
  • Concierge Service:

    The concierge team is available to assist with tour bookings, transportation arrangements, and local recommendations.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry and dry cleaning services. Additional fees apply.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.
  • Kids' Club:

    A dedicated play area for children, ensuring fun and engaging activities for the little ones. Open from 9:00 AM to 6:00 PM.

Hotel Buffet or Restaurant/Cafe in Sunway Hotel Georgetown Penang

Indulge in a culinary journey at Sunway Hotel Georgetown Penang's diverse hotel restaurant and hotel cafe options. Whether you're craving local delicacies or international flavours, there's something to satisfy every palate. Here's a glimpse of what's on offer:

  • Orchid Garden Coffee House:

    This all-day dining restaurant offers a wide selection of local and international dishes, including a daily hotel buffet breakfast. Buffet breakfast is priced at approximately SGD 25 per person. Open from 6:30 AM to 10:30 PM.
  • The Lobby Lounge:

    A relaxed setting to enjoy light snacks, pastries, and a variety of beverages. Open from 10:00 AM to 11:00 PM.
  • 24-Hour Room Service:

    Enjoy a meal in the comfort of your room with the hotel's 24-hour room service.

A signature dish to try is the Penang Laksa at Orchid Garden Coffee House, a local favourite known for its spicy and tangy flavours.

Sunway Hotel Georgetown Penang Airport pickups and How to Book

Planning your arrival is crucial for a stress-free trip. Sunway Hotel Georgetown Penang offers hotels with airport shuttle services to ensure a seamless hotel to airport transfer experience. Here's how to arrange your airport pick-up:

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. You can find their contact information on their official website or through Traveloka. Provide your flight details, including arrival time and flight number, to ensure a smooth pick-up. Additional charges may apply for this service.

Nearby MRT Station & Bus Stops

Navigating Georgetown is easy with its well-connected public transportation system. While there isn't an MRT nearby, there are several nearby bus station and bus stops nearby that provide convenient access to various parts of the city. Here are some options:

  • Komtar Bus Terminal (500m):

    This is the main bus terminal in Georgetown, offering routes to various destinations within Penang and beyond.
  • Prangin Mall Bus Stop (400m):

    Located near Prangin Mall, this bus stop serves several local bus routes.
  • Lebuh Chulia Bus Stops (various locations):

    Several bus stops along Lebuh Chulia provide access to different parts of Georgetown.

Rapid Penang is the main bus operator in Penang. You can purchase a Rapid Penang card for convenient travel or pay in cash on the bus. Cards can be purchased at the Komtar Bus Terminal.

Nearby Attractions for Family / Kid Friendly

Pulau Pinang is packed with nearby activities and nearby places to go, making it a fantastic destination for families. From cultural sites to fun-filled attractions, there's plenty to keep everyone entertained. Here are some nearby sightseeing places and things to see nearby:

  • Penang Hill (8 km):

    Take a scenic funicular ride to the top of Penang Hill for breathtaking views of the island. Entry fee: Approximately SGD 8 per adult.
  • Kek Lok Si Temple (6 km):

    Visit this magnificent Buddhist temple, one of the largest in Southeast Asia. Free admission.
  • Entopia by Penang Butterfly Farm (20 km):

    Explore a tropical paradise filled with butterflies, insects, and other fascinating creatures. Entry fee: Approximately SGD 20 per adult.
  • ESCAPE Penang (25 km):

    Enjoy thrilling outdoor adventures at this theme park, featuring zip lines, obstacle courses, and water slides. Entry fee: Approximately SGD 40 per adult.
  • The Habitat Penang Hill (8 km):

    Immerse yourself in nature at this rainforest discovery centre, featuring a canopy walk and stunning views. Entry fee: Approximately SGD 15 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Sunway Hotel Georgetown Penang (Pulau Pinang)

Pulau Pinang is a food lover's paradise, offering a diverse range of nearby dining options to satisfy every craving. From trendy cafes to authentic local food, here's a taste of what you can find near Sunway Hotel Georgetown Penang:

Cafes/Restaurants:

  • China House:

    A popular cafe and restaurant known for its delicious cakes, coffee, and fusion cuisine.
  • The Mugshot Cafe:

    A cosy cafe serving artisanal coffee, bagels, and light meals.
  • Hard Rock Cafe Penang:

    Enjoy classic American fare and live music at this iconic restaurant.

Local Street Food:

  • Char Kway Teow:

    A stir-fried noodle dish with prawns, cockles, and Chinese sausage.
  • Penang Laksa:

    A spicy and tangy noodle soup with fish, tamarind, and herbs.
  • Nasi Kandar:

    A rice dish served with a variety of curries and side dishes.
  • Rojak:

    A Malaysian fruit salad with a sweet and spicy peanut sauce.
  • Cendol:

    A sweet dessert with shaved ice, coconut milk, green jelly noodles, and palm sugar.

Shopping places near Sunway Hotel Georgetown Penang (Pulau Pinang)

If you're looking for some retail therapy, Pulau Pinang offers a variety of nearby shopping destinations to explore. From modern malls to bustling markets, here are some shops near me and nearby shopping options:

  • Gurney Plaza:

    A popular shopping mall featuring a wide range of international and local brands.
  • Prangin Mall:

    A budget-friendly mall offering a mix of fashion, electronics, and food outlets.
  • 1st Avenue Mall:

    A modern mall with a cinema, department store, and various retail shops.

Other Places to Stay Near Sunway Hotel Georgetown Penang

Looking for alternative accommodations in Pulau Pinang? Whether you're seeking luxury or budget-friendly options, here's a selection of other places to stay nearby:

Luxury/5-6 Star Hotels Nearby:

  • Eastern & Oriental Hotel:

    A historic luxury hotel with elegant rooms and stunning sea views.
  • Shangri-La Rasa Sayang, Penang:

    A beachfront resort offering luxurious accommodations and a range of amenities.
  • G Hotel Gurney:

    A stylish hotel with modern rooms and a rooftop infinity pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Cititel Penang:

    A centrally located hotel with comfortable rooms and a rooftop pool.
  • The Wembley – A St Giles Hotel, Penang:

    A modern hotel with spacious rooms and a range of facilities.
  • Jen Penang Georgetown by Shangri-La:

    A stylish hotel with a rooftop infinity pool and stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Red Rock Hotel Penang:

    A budget-friendly hotel with comfortable rooms and a convenient location.
  • Hotel Royal Penang:

    A well-maintained hotel with a central location and friendly service.
  • Tune Hotel Georgetown Penang:

    A no-frills hotel offering clean and comfortable accommodations at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Finding the perfect hotel for your trip to Pulau Pinang is essential for a memorable experience. With its prime location, comfortable accommodations, and excellent facilities, Sunway Hotel Georgetown Penang is a popular choice for travellers. Check Hotel availability and make your Hotel reservations today!

Ready to experience the best of Pulau Pinang? Don't wait, start planning your trip now and enjoy a seamless room booking experience with Traveloka. Book your stay at Sunway Hotel Georgetown Penang and explore all that this vibrant island has to offer. book cheap hotels in Malaysia and discover cheap hotels nearby for your next adventure!

All facilities in Sunway Hotel Georgetown Penang

Bar, Cafe and Lounge Sunway Hotel Georgetown Penang
Bar, Cafe and Lounge
Swimming Pool Sunway Hotel Georgetown Penang
Swimming Pool
Fitness Center Sunway Hotel Georgetown Penang
Fitness Center
Functional Hall Sunway Hotel Georgetown Penang
Functional Hall
Lobby Sunway Hotel Georgetown Penang
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Continental breakfast

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Kids and Pets

  • Babysitting
  • Babysitting with surcharge

Connectivity

  • Internet point
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sunway Hotel Georgetown Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 8-6-2026 to 29-6-2026.

General Check-in Instructions

- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. - With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. - Effective 01 September 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local Government Fee of RM3 per room per night for a 4-star hotel respectively, and prevailing service charge at 10%. Additionally, the RM10.00 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guest. - Sun cafe will be operating from 6.30 am to 4.00 pm from 28 Feb 2020 till further notice. Our room service remains available all day long.
Free carpark is subject to availability
Local Penang Government Fee - RM3.00 to be waived from Jan to Jun 2022 . The mentioned fee will kick-start from 01 July 2022 onwards and it will be collected from guest upon check in MYR10 tourism tax is not included in the room rate, to be collected from guest upon check-in
Guests must meet all the following requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test
Additional breakfast charges: RM42.40nett per adult per day, RM26.50nett (4 to 12 years) per child per day
We would like to inform you that Sunway Hotel Georgetown Penang will be migrating our telephone lines from copper to fiber optic cables. The migration is scheduled to begin on 10th March 2025, and we anticipate a downtime of up to two days during this transition. To ensure continued effective communication, we have added our Duty Manager’s mobile number (+6019 448 9988) in Google for reference during this period. We sincerely apologize for any inconvenience caused and appreciate your patience and understanding during this time. Please do not hesitate to reach out if you require any further clarification. Thank you for your understanding on this matter.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunway Hotel Georgetown Penang
250
Number of floors in Sunway Hotel Georgetown Penang
16
Another facilities in Sunway Hotel Georgetown Penang
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Sunway Hotel Georgetown Penang

What are available facilities at Sunway Hotel Georgetown Penang?
There are top facilites at Sunway Hotel Georgetown Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Hotel Georgetown Penang?
The standard check-in time at Sunway Hotel Georgetown Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Hotel Georgetown Penang provide breakfast?
Yes, Sunway Hotel Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunway Hotel Georgetown Penang
Sunway Hotel Georgetown Penang has a 4.0-star rating.
How many floors does Sunway Hotel Georgetown Penang have?
Sunway Hotel Georgetown Penang has 16.
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More Reviews from Other Guests in Sunway Hotel Georgetown Penang

Overall Ratings & Reviews Sunway Hotel Georgetown Penang

Traveloka (3,391)
Other sources (1,000)
8.6
Very Good
From 3,391 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about Sunway Hotel Georgetown Penang
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Room Space (39)
Staff Friendliness (37)
Bedroom (37)
Surroundings (35)
Bathroom (35)
Distance to City Center (34)
Hotel Area (30)
Accessibility (29)
Wifi (28)
Ambiance (25)
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Traveler Reviews Sunway Hotel Georgetown Penang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It was a wonderful moment to be there.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
V***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
In Penang, I always stay at the Sunway Hotel. It's close to everything. It's clean and comfortable.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good location, near culinary places.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I always stay here when I go to Penang. It's easier to find food when I'm with my parents, who have trouble walking long distances.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
D***l
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff is very friendly and there are lots of local culinary delights in the hotel.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Y***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Good location, hotel staff very friendly and professional. Have stayed here several times and will continue to be my choice hotel. Breakfast choice is limited, will be good if there is some improvement.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We appreciate your constructive comments about the breakfast and we will share it with our business partner who man the Sun Cafe (Coffee House) for improvements. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Location near Ban Heang shop and lots of street food.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
E***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Great location, lots of food. Large lobby, decent rooms.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Strategic location. If I go to Penang again, I'll stay at Sunway again.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
This hotel will always be our favorite when we're visiting Penang. The location is superb with so many options for local food. The room is bigger than other hotels and clean. We will definitely come back.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
(+) Close to culinary spots, supermarkets, friendly and helpful staff, can weigh your luggage before checking out. Cold AC. (-) The AC leaked but was immediately fixed (thank you).
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1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Ahmad Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Friendly staff, best patient care by giving me convenient parking.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff were very friendly and helpful during check-in and check-out. The location is close to the culinary area.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
g***s
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Hotel with good service, clean and strategic location
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
B***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 11 week(s) ago
Water issues for more than 6 hours, Wi-Fi not working
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Accommodation's Reply
29 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We sincerely apologize for the inconvenience you experienced with the water supply and WiFi connectivity during your stay. We understand how frustrating this must have been, especially for a period lasting several hours. This is not the experience we aim to provide our guests. Our team has already investigated the issue and taken steps to ensure it does not happen again. We appreciate you bringing this to our attention, as it helps us improve our service. We hope you will consider giving us another opportunity to provide you with a much better experience in the future. Regards, The Management
J T L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Nice stay, a lot of food options nearby
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
T***A
icon-Medical
Medical
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Breakfast variety can be much better for a 4-star hotel compared with Vouk (impressive variety of pastries, naan, baos, yogurt, salad, eggs, condiments for porridge, and very tasty) & Berjaya (wide variety), especially the vegetarian friendly, though Sunway wins slightly in location and cleanliness. The first night, room 0905 was very clean, but the air-con didn't work, so staff assisted in changing to a new room (1005) which is not as clean. The aircon wind blows straight to the bed closer to the windows, so it may not be comfortable when sleeping (too windy on the body). The staff are very helpful and courteous though, and the location is perfect - food stalls nearby & Gama/Komtar is only some 500m away.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. We are glad to hear that you found our team helpful and courteous, and that you enjoyed our convenient location. We are sorry that the breakfast variety did not meet your expectations, especially in comparison with other hotels you have experienced. We value your comments and will certainly share them with our business partner who man the Coffee House for improvement. We also apologize for the inconvenience caused by the air-conditioning issues and the difference in room condition after your move. Your feedback regarding room cleanliness and air-flow direction is noted, and we will work with our maintenance and housekeeping teams to address these concerns. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay. Regards, The Management
Ridwan s. L.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The hotel staff are friendly and polite, the room boy is easy to help.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
U***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The hotel staff is very good, starting from security so welcome. The room is so clean, and the food is quite tasty.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The front desk staff was welcoming and accommodating, making our check-in seamless. Housekeeping was top-notch.
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Accommodation's Reply
13 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Number of reviews per page
20
40

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Bedroom 4 Sunway Hotel Georgetown Penang

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Overall Ratings & Reviews Sunway Hotel Georgetown Penang

Traveloka (3,391)
Other sources (1,000)
8.6
Very Good
From 3,391 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about Sunway Hotel Georgetown Penang
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Room Space (39)
Staff Friendliness (37)
Bedroom (37)
Surroundings (35)
Bathroom (35)
Distance to City Center (34)
Hotel Area (30)
Accessibility (29)
Wifi (28)
Ambiance (25)
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Traveler Reviews Sunway Hotel Georgetown Penang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It was a wonderful moment to be there.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
V***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
In Penang, I always stay at the Sunway Hotel. It's close to everything. It's clean and comfortable.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good location, near culinary places.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I always stay here when I go to Penang. It's easier to find food when I'm with my parents, who have trouble walking long distances.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
D***l
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff is very friendly and there are lots of local culinary delights in the hotel.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Y***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Good location, hotel staff very friendly and professional. Have stayed here several times and will continue to be my choice hotel. Breakfast choice is limited, will be good if there is some improvement.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We appreciate your constructive comments about the breakfast and we will share it with our business partner who man the Sun Cafe (Coffee House) for improvements. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Location near Ban Heang shop and lots of street food.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
E***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Great location, lots of food. Large lobby, decent rooms.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Strategic location. If I go to Penang again, I'll stay at Sunway again.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
This hotel will always be our favorite when we're visiting Penang. The location is superb with so many options for local food. The room is bigger than other hotels and clean. We will definitely come back.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
(+) Close to culinary spots, supermarkets, friendly and helpful staff, can weigh your luggage before checking out. Cold AC. (-) The AC leaked but was immediately fixed (thank you).
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1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Ahmad Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Friendly staff, best patient care by giving me convenient parking.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff were very friendly and helpful during check-in and check-out. The location is close to the culinary area.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
g***s
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Hotel with good service, clean and strategic location
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
B***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 11 week(s) ago
Water issues for more than 6 hours, Wi-Fi not working
Find this review helpful?
Accommodation's Reply
29 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We sincerely apologize for the inconvenience you experienced with the water supply and WiFi connectivity during your stay. We understand how frustrating this must have been, especially for a period lasting several hours. This is not the experience we aim to provide our guests. Our team has already investigated the issue and taken steps to ensure it does not happen again. We appreciate you bringing this to our attention, as it helps us improve our service. We hope you will consider giving us another opportunity to provide you with a much better experience in the future. Regards, The Management
J T L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Nice stay, a lot of food options nearby
Find this review helpful?
Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
T***A
icon-Medical
Medical
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Breakfast variety can be much better for a 4-star hotel compared with Vouk (impressive variety of pastries, naan, baos, yogurt, salad, eggs, condiments for porridge, and very tasty) & Berjaya (wide variety), especially the vegetarian friendly, though Sunway wins slightly in location and cleanliness. The first night, room 0905 was very clean, but the air-con didn't work, so staff assisted in changing to a new room (1005) which is not as clean. The aircon wind blows straight to the bed closer to the windows, so it may not be comfortable when sleeping (too windy on the body). The staff are very helpful and courteous though, and the location is perfect - food stalls nearby & Gama/Komtar is only some 500m away.
Read More
Find this review helpful?
Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. We are glad to hear that you found our team helpful and courteous, and that you enjoyed our convenient location. We are sorry that the breakfast variety did not meet your expectations, especially in comparison with other hotels you have experienced. We value your comments and will certainly share them with our business partner who man the Coffee House for improvement. We also apologize for the inconvenience caused by the air-conditioning issues and the difference in room condition after your move. Your feedback regarding room cleanliness and air-flow direction is noted, and we will work with our maintenance and housekeeping teams to address these concerns. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay. Regards, The Management
Ridwan s. L.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The hotel staff are friendly and polite, the room boy is easy to help.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
U***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The hotel staff is very good, starting from security so welcome. The room is so clean, and the food is quite tasty.
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The front desk staff was welcoming and accommodating, making our check-in seamless. Housekeeping was top-notch.
Find this review helpful?
Accommodation's Reply
13 Apr 2026
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Number of reviews per page
20
40