In the same city-centre district as the KOMTAR tower, which the hotel itself recommends for views across Penang, Sunway Hotel Georgetown Penang sits at 33 New Lane, a side street off Macalister Road in George Town. The building has a longer history than many of its neighbours: Traveloka's listing records it as built in 1994, with its most recent renovation logged in 2013, and it rises over 16 floors. The hotel describes itself as a 4-star, 250-room property "set amidst city life and traditional charm within the UNESCO George Town enclave", and it is part of the Sunway Hotels group, which also runs a sister property, Sunway Hotel Seberang Jaya.
The property is aimed at two kinds of guests at once. Leisure travellers use it as a base for the heritage core of George Town, with its clan houses, colonial-era landmarks and street art, while business visitors make use of the meeting rooms, business centre and Executive Lounge. On Traveloka, the hotel carries two highlight badges: "High-quality service", noting minimal check-in issues, and "Great value in its class", noting consistently competitive availability.
Check-in at Sunway Hotel Georgetown Penang starts at 15:00 and check-out is by 12:00. Early check-in and late check-out can be requested directly with the hotel, subject to additional charges.
The official Sunway Hotels website lists a clear ladder of room categories at Sunway Hotel Georgetown Penang, from the Superior rooms at the entry level up to two top-floor suites. Most rooms are 28 square metres, and every category listed on the official site accommodates two adults and two children. Room availability and the exact categories bookable on any given date are shown on the Traveloka listing.
The entry-level category at Sunway Hotel Georgetown Penang comes in king-bed or twin-bed configurations. Each 28-square-metre Superior room is described with complimentary Wi-Fi, an LED TV and a walk-in shower, making it a practical choice for short city stays and solo business trips.
One step up, the Deluxe rooms keep the same 28-square-metre footprint but add city views and complimentary non-alcoholic beverages, according to the official room descriptions. Both king and twin layouts are offered, which suits friends or colleagues sharing a room.
The Deluxe Plus King is slightly larger at 32 square metres. Alongside the Wi-Fi, LED TV and walk-in shower, the hotel lists a minibar and complimentary non-alcoholic beverages for this room type.
The Family Room pairs one king bed with one single bed in 28 square metres. The hotel states it can accommodate three adults, or two adults and two children under 12. Traveloka's facility list also notes connecting rooms, which can be useful for larger groups; ask the hotel to confirm availability.
Premier rooms are described on the official site as being on premium floors, with an upgraded or premium minibar in addition to the standard in-room features. Both bed configurations are available.
Executive rooms add access to The Executive Lounge, which the hotel reserves exclusively for guests in its Executive rooms and suites. They also carry a premium minibar, Wi-Fi, an LED TV and a walk-in shower, and suit business travellers who want a quieter space to work or meet away from the lobby.
At the top of the ladder are two suites, both on the top floor. The Executive Suite King measures 56 square metres and the Premier Suite King 61 square metres; each has a separate living room and a king-bedded master bedroom, plus snacks and a non-alcoholic minibar.
Across the property, Traveloka lists in-room facilities including air conditioning, cable TV, a desk, a hairdryer, an in-room safe, a minibar, a refrigerator and a shower. Specific features can vary by room, so check the room details on the listing before booking.
For a city-centre hotel, Sunway Hotel Georgetown Penang offers a broad set of facilities. The official website highlights four in particular:
Traveloka's listing adds a spa, free WiFi (with WiFi also available in public areas), lifts, a safety deposit box, wheelchair accessibility and family rooms. Front-of-house services include a 24-hour receptionist, 24-hour security, a concierge, bellhops, a doorman, laundry service and luggage storage.
Business and event facilities are a notable strength. The listing records a business centre, conference and meeting rooms, a photocopier and a projector, and the official site says its meeting rooms can host up to 90 people. The hotel also handles weddings, full-moon celebrations, birthday events, social dinners, product launches and seminars, with banquet services available.
For drivers, parking is listed and the hotel notes that its free car park is subject to availability, so space may be limited at busy times. Since 1 December 2016, Sunway Hotel Georgetown Penang has been a smoke-free hotel: all guest rooms and enclosed public areas are smoke-free, and smoking is only permitted in outdoor designated smoking areas. Pets are not allowed.
Sunway Hotel Georgetown Penang is in the 10400 postcode of George Town, on New Lane off Macalister Road, one of the main roads leading into the city centre. The hotel describes its position as close to commercial, shopping, dining and entertainment areas, with convenient access to financial districts and government offices. According to the official site, it is a short drive from the Penang Bridge, Penang International Airport and the historic ferry terminal.
Places the hotel itself recommends exploring in George Town include:
Travellers coming from Singapore usually arrive via Penang International Airport. You can book flights to Penang on Traveloka and then arrange onward travel. The hotel offers an airport transfer for a surcharge, and its listing also mentions car rental and a limousine or town car service; contact the hotel in advance to arrange a pick-up.
The hotel's main restaurant is Sun Café by Soulutions Classic Diner, on the lobby level. The official site describes its menu as international as well as Asian, and tables can be reserved through the hotel. Traveloka lists one on-site restaurant and no bar, so evening drinks are best found in the surrounding streets.
Breakfast is available, with continental breakfast listed among the dining facilities. Whether breakfast is included depends on the rate you choose. If your rate does not include it, the hotel charges for additional breakfast per adult and per child (ages 4 to 12), so check the rate details when booking. In-room dining is also offered, according to both the official site and Traveloka's facility list; confirm the current service hours with the front desk.
Part of the appeal of staying here is the food just outside. The hotel points out that Penang is widely known as a food capital, and George Town's hawker centres, coffee shops and heritage cafés are easy to reach from Macalister Road. Grocery shops, a supermarket and ATMs are also listed nearby. To plan food tours, cooking classes or heritage walks, browse things to do in Penang on Traveloka.
The strongest reason to choose Sunway Hotel Georgetown Penang is the range of rooms. The hotel lists twelve categories under one roof, from 28-square-metre Superior rooms to 61-square-metre top-floor suites, with Family Rooms for groups of three and Executive rooms that include lounge access. That makes it easy to match a room to the trip, whether you are a couple on a weekend food trip, a family travelling with children under 12 or a team in town for a conference.
If you are still weighing up different neighbourhoods, from the heritage lanes of the inner city to the seafront at Gurney Drive, you can compare other hotels on Traveloka before you decide.
Ready to plan the rest of your Penang trip? Start from the Traveloka homepage to find flights, hotels and activities in one place.
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sunway Hotel Georgetown Penang | 250 |
Number of floors in Sunway Hotel Georgetown Penang | 16 |
Another facilities in Sunway Hotel Georgetown Penang | Breakfast, Continental breakfast, Limited parking, Car rental, Limo or town car service |
