The Settlement Hotel

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8.8
/10
Very Good
201 reviews

What Guests Say About Their Stay

Pavitra m.

9.7
/ 10
The room is above my expectations! I really love the room especially the bathtub! The receptionist was so friendly and the room cleanliness is up to my expectations! Overall I really love it! Thank you for the good night I had!

Siti R. B. A.

10.0
/ 10
Very clean, tidy, comfortable room, large bathtub, excellent staff service, delicious food.
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Nurul J. B. M.

9.7
/ 10
Very interesting and satisfied, every month I will stay in the settlement when traveling with family, delicious food, quiet atmosphere and charming place, clean and neat rooms, lift lounge is very cool and very comfortable.
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MUNAZIAH B. M.

9.7
/ 10
Love it and recommend it to everyone.

May T.

8.5
/ 10
Staff were great. Room clean. Shuttle service to town excellent.
In the Area
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No 63, Jalan Ujung Pasir, Malacca City, Malacca, Malaysia, 75050

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Settlement Hotel is a hotel is located at Malacca City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Settlement Hotel

No 63, Jalan Ujung Pasir, Malacca City, Malacca, Malaysia, 75050
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Overview of The Settlement Hotel

Step past the timber-shuttered facade on Jalan Ujung Pasir and you are technically not entering a purpose-built hotel at all, but a restored Anglo-Chinese mansion that has been repurposed for modern hospitality while keeping its original bones intact. That distinction is the single most defining fact about The Settlement Hotel: rather than a new-build property dressed up with heritage motifs, it operates inside an actual period residence within Malacca City's UNESCO World Heritage-listed core, an area protected precisely because its historic building stock is considered irreplaceable. According to Traveloka's own listing, the mansion's restoration preserved antique furnishings and Peranakan tiles throughout the public and guest areas, giving the interior a sense of continuity with the Straits-Chinese trading families who would have once occupied such a residence.

The property carries a 4-star classification on Traveloka and has built up a Very Good guest reputation, sitting at 8.8 out of 10 across 204 reviews at the time of writing. That combination of a heritage shell with a formally rated, review-backed hotel operation is relatively unusual in Malacca City, where many restored shophouses operate as small unrated guesthouses rather than fully classified hotels. The Settlement Hotel's address places it in the heart of Malacca City, Melaka, Malaysia, at postcode 75050 — close enough to the historic district's landmarks to be walkable, while still offering the on-site infrastructure (front desk, parking, elevator access) that a boutique guesthouse of similar vintage often cannot.

For travelers weighing where to stay in Malacca, the appeal of a hotel like this is less about any single amenity and more about the setting itself: guests are not simply told the building is old, they can see it in the tile work and furnishings that Traveloka's listing specifically calls out. Anyone booking a heritage stay in Malacca should treat that architectural authenticity, rather than a checklist of five-star extras, as the property's real selling point.

Room Types at The Settlement Hotel

Traveloka's listing for The Settlement Hotel references both suite-category and deluxe-category rooms as part of the accommodation mix, though a full breakdown of every configuration, exact size, and bedding option is not itemized in the structured listing data available at the time of writing. Rather than guess at specifics that aren't confirmed, the honest approach is to describe what is verifiable and flag what travelers should check directly at booking time.

Deluxe Rooms

The deluxe category is the entry-level room tier referenced on the listing. Given the property's setting inside a converted heritage mansion, room layouts in this tier are likely to reflect the building's original floor plan rather than a standardized modern grid, which can mean charming irregularities in room shape and window placement compared to a purpose-built hotel tower. Guests who want a specific bed configuration, floor level, or view should confirm those details directly on the room-selection screen when booking, since Traveloka's listing does not break out size or exact bedding by name for this tier.

Suites

The Settlement Hotel also lists suite-category accommodations, generally positioned as the upgraded tier within a small heritage property of this kind. As with the deluxe rooms, exact square footage and in-room inventory are not itemized in the available listing data, so travelers seeking specific in-room features — a bathtub, a balcony, or a particular view of the mansion's garden — should verify those details on the live booking page before confirming a reservation, since heritage buildings of this era often have some room-to-room variation even within the same category.

Because the property occupies a converted residential structure rather than a hotel built room-by-room to a single spec, it is worth booking with some flexibility in mind: the charm of staying somewhere like this is largely the departure from cookie-cutter hotel design, and Traveloka's booking flow is the most reliable place to confirm current room photos and layouts before arrival.

Facilities and Amenities

The Settlement Hotel's facility set, as listed on Traveloka, reflects a property that blends heritage character with the practical infrastructure guests expect from a classified hotel. On-site dining is available through the hotel's restaurant, and there is also a bar for guests who want a drink without leaving the property. Wellness-minded travelers have access to spa and massage services on site, while the mansion's garden setting adds a quieter outdoor space that is less common among Malacca's shophouse-style boutique stays.

Practical amenities include a 24-hour front desk and 24-hour security, concierge and bellhop services, an elevator, and a safety deposit box for valuables. WiFi is available in public areas along with LAN internet access, and parking is available in a garage on site — a genuine convenience in Malacca City's historic core, where street parking is limited. The property also states it is wheelchair accessible and allows pets of both small and large sizes, and it maintains both a smoking area and non-smoking rooms for guests with different preferences.

  • Restaurant and bar on site
  • Spa and massage services
  • Garden area
  • 24-hour front desk and 24-hour security
  • Concierge and bellhop services
  • Garage parking
  • WiFi in public areas plus LAN internet
  • Elevator access
  • Safety deposit box
  • Wheelchair accessible
  • Pets allowed (small and large)
  • Smoking area and non-smoking rooms

Any amenity not listed here — such as a specific breakfast format or a swimming pool — is not confirmed in Traveloka's structured listing data for this property, so guests with particular requirements should check the live booking page or contact the hotel directly before arrival.

Location and Getting There

The Settlement Hotel sits at No. 63, Jalan Ujung Pasir, within Malacca City's UNESCO World Heritage zone, putting it within the same protected historic district that contains Malacca's best-known colonial and Peranakan-era streets. Jalan Ujung Pasir itself sits close to the network of heritage lanes that fan out from the Malacca River, which has long been the geographic spine of the old town, so a stay here places travelers within comfortable reach of the district's landmark churches, museums, and shophouse rows on foot rather than requiring a taxi for every outing.

Malacca City is well connected within Peninsular Malaysia by road, and travelers arriving from further afield — including other Malaysian states or overseas — will typically fly into Kuala Lumpur before continuing on to Melaka; those planning a multi-city itinerary can compare and book flight options through Traveloka's flight booking service as part of the same trip. Once in Malacca, the hotel's on-site garage parking is a practical advantage for anyone self-driving in from Kuala Lumpur, Johor, or elsewhere on the peninsula, since parking within the historic core itself is often constrained.

Because The Settlement Hotel is positioned inside the heritage zone rather than on its outer edge, most of Malacca City's headline sights — its museums, riverside walkways, and heritage streets — are within a manageable walking radius, making the property a reasonable base for travelers who want to explore on foot rather than rely on transport for every excursion.

Dining at The Settlement Hotel

Guests staying at The Settlement Hotel have access to an on-site restaurant as well as a bar, both confirmed in Traveloka's listing, meaning there's no requirement to leave the property for a meal or a drink after a day of sightseeing. Given the hotel's setting inside a restored Anglo-Chinese mansion, the on-site dining venue sits within the same heritage architecture as the rest of the property, which can make even a simple meal feel tied to the building's history rather than generic hotel catering — though specific menu style and cuisine focus aren't detailed in the available listing data, so travelers with dietary preferences should check directly with the hotel.

Malacca City itself is one of Malaysia's most food-driven heritage destinations, well known for Peranakan (Nyonya) cuisine and a dense concentration of heritage cafés and street-food stalls within the surrounding old town. Travelers who want to build a broader food-and-culture itinerary around their stay can browse options through Traveloka's activities booking service to find food tours, museum visits, and other Malacca-based experiences to pair with the hotel's own dining offering.

Why Stay at The Settlement Hotel

The clearest reason to choose The Settlement Hotel over a generic Malacca City hotel is architectural: this is a genuine restored mansion rather than a themed reproduction, and Traveloka's listing specifically credits it with retaining antique furnishings and original Peranakan tiles rather than replicas. For travelers who care about staying inside real heritage fabric — not just a hotel that markets itself as "heritage-styled" — that distinction matters.

The second reason is the guest-review record itself: an 8.8-out-of-10 Very Good score across 204 reviews is a meaningful sample size for a boutique property of this scale, suggesting a consistent guest experience rather than a handful of outlier ratings. Third, the 4-star classification combined with practical infrastructure — 24-hour front desk, on-site garage parking, an elevator, and a safety deposit box — means guests get the reassurance of a properly classified hotel operation layered onto the heritage setting, rather than having to trade modern conveniences for character. Fourth, the hotel's pet-friendly policy for both small and large animals is a genuine point of differentiation in a historic district where many boutique properties restrict pets entirely. Finally, its location inside the UNESCO heritage zone on Jalan Ujung Pasir means the surrounding streetscape is itself part of the experience, rather than a functional backdrop to reach elsewhere.

Tips for Booking The Settlement Hotel on Traveloka

Because the property occupies a heritage building with a mix of deluxe and suite room categories, it's worth reviewing the current room photos and floor details on the live Traveloka booking page before selecting a category, since exact size and bedding specifics can vary between individual rooms in a converted mansion more than in a purpose-built hotel. Confirm your preferred check-in date early if traveling during a Malaysian public holiday or school break, when heritage-zone properties in Malacca City tend to book out faster than newer hotels on the city's outskirts.

Check-in at The Settlement Hotel begins from 14:00 and check-out is required before 12:00, so travelers with an early arrival or late departure should ask about baggage storage at the 24-hour front desk rather than assuming automatic early access. Be prepared for locally mandated charges collected at check-in rather than folded into the room rate: a tourism tax applies per room per night for foreign guests (Malaysian ID or PR cardholders are typically exempted), alongside a separate Melaka state heritage tax and a local government fee, both charged per room per night — treat these as a modest addition to the headline room rate rather than a fixed dollar figure, since local tax settings can be adjusted by the state government over time.

Travelers who want to compare The Settlement Hotel against other options in the same heritage district before committing can browse additional Malacca City hotels on Traveloka to weigh room categories, guest scores, and facility sets side by side. Finally, since pets are allowed at this property, travelers bringing an animal should confirm any size-specific conditions or additional cleaning arrangements directly with the hotel ahead of arrival, as these details are not fully itemized in the online listing.

Other Popular Hotels in Malacca City

The Majestic Malacca Hotel

  • Hotel details: A restored 1920s Straits Settlement mansion with 54 rooms, part of Small Luxury Hotels of the World, blending colonial-era architecture with heritage-inspired dining.
  • Review score: 9.1/10 (Exceptional) from guest reviews, with strong marks for cleanliness, room comfort, and service.
  • Room types: Deluxe Room, Junior Suite, Mansion Suite, and Straits Suite, several with river views.
  • Facilities: Outdoor swimming pool, Spa Village Malacca, fitness centre, an on-site restaurant serving Kristang cuisine, and a dedicated bar and lounge.

Casa Del Rio Melaka Hotel

  • Hotel details: A riverside 5-star boutique property directly on the Melaka River, styled with colonial-era decor throughout its guest rooms and suites.
  • Review score: 9.1/10 (Exceptional) based on guest feedback.
  • Room types: Deluxe Room, Studio King Room, and multiple two-bedroom suites including a Presidential Suite.
  • Facilities: Rooftop pool, an on-site spa, three restaurants and two bars, plus shuttle and business-centre services.

Hotel Puri Melaka

  • Hotel details: A 3-star heritage-building hotel on Jalan Tun Tan Cheng Lock with 92 rooms across 4 floors, popular for its central Jonker Street-area location.
  • Review score: 8.6/10 (Very Good) from a large base of guest reviews.
  • Room types: Single, double, and family rooms.
  • Facilities: On-site restaurant, spa and massage services, coffee shop, room service, and meeting facilities.

Heeren Straits Hotel

  • Hotel details: A small boutique property on Jalan Tun Tan Cheng Lock with 10 rooms across 4 floors, designed around Baba-Nyonya heritage styling.
  • Review score: 8.9/10 (Exceptional) from guest reviews.
  • Room types: Superior King rooms and specialty suites.
  • Facilities: On-site restaurant, 24-hour front desk, parking, and free WiFi in public areas.

Courtyard @ Heeren Boutique Hotel

  • Hotel details: A boutique property set in a restored Peranakan shophouse near Jonker Street, offering an intimate 15-room heritage stay.
  • Review score: 8.6/10 (Very Good) based on a substantial number of guest reviews.
  • Room types: Rooms described by guests as family and deluxe categories.
  • Facilities: Free WiFi throughout, 24-hour front desk, and smoke-free areas.

The Reed Hotel Melaka

  • Hotel details: A 3-star hotel (formerly known as E-Red Hotel Melaka) with 96 rooms across 7 floors, positioned as an affordable, centrally located option.
  • Review score: 8.2/10 (Very Good) from a large volume of guest reviews.
  • Room types: Standard rooms and family suites.
  • Facilities: 24-hour front desk, parking, elevator, WiFi in public areas, and meeting facilities.

My Home Hotel

  • Hotel details: A compact 3-star property with 25 rooms across 3 floors near Jonker Street Night Market, positioned as a budget-friendly option.
  • Room types: Standard room configurations suited to couples and cost-conscious travelers.
  • Facilities: 24-hour receptionist, free WiFi, laundry service, and on-site parking.

Elmark Hotel Melaka

  • Hotel details: A 3-star property with 46 rooms across 3 floors in Melaka City Center, positioned as a value-focused option for budget travelers.
  • Review score: 7.2/10 (Pleasant) from guest reviews.
  • Room types: Family rooms and non-smoking accommodations.
  • Facilities: Air conditioning, 24-hour front desk, café and snack bar, and elevator access.

Ready to start comparing dates and packages? Head to the Traveloka homepage to begin planning your Malacca City trip.

All facilities in The Settlement Hotel

Others The Settlement Hotel
Others

Kids and Pets

  • Large pets allowed
  • Small pets allowed

Transportation

  • Garage

Things to Do

  • Spa
  • Massage
  • Garden

Food and Drinks

  • Bar

Connectivity

  • LAN Internet

General

  • Smoking area
  • Non-smoking room

Accessibilty

  • Wheelchair accessible

Public Facilities

  • WiFi in public area
  • Parking
  • Elevator
  • Restaurant
  • Safety deposit box

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Bellhop
  • 24-hour security

Nearby Facilities

  • Hair salon
  • Shops

Accommodation Policy & General Information in The Settlement Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 4.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.

General Check-in Instructions

A tourism tax of MYR 10 per room per night is applied to all foreign guests. This tax is excluded from the room rates and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Upon check-in, hotel Front Desk will collect from guests MYR 2.00 Melaka Local Government Fee per room per night. This fee is excluded from room rates. You may be required to present valid government-issued identification at check-in, along with cash to cover the incidentals and deposits. This deposit will be fully refunded if there is no damage or abuse of facilities occurred among your stay. All special request such as early check-in, late check-out, higher floor, extra bed etc are strongly subject to availability. Guests are encouraged to contact hotel at least 24 hours before arrival. Charges may apply. Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability.

Tourism Tax

Tourism tax MYR 12.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Another facilities in The Settlement Hotel
Large pets allowed, Small pets allowed, Garage, Spa, Massage

Frequently asked question in The Settlement Hotel

What kind of building is The Settlement Hotel located in?
The Settlement Hotel occupies a restored Anglo-Chinese mansion within Malacca City's UNESCO World Heritage zone. Traveloka's listing notes the restoration preserved antique furnishings and original Peranakan tiles, giving The Settlement Hotel a genuine heritage character rather than a themed reproduction.
Where is The Settlement Hotel located in Malacca?
The Settlement Hotel is located at No. 63, Jalan Ujung Pasir, Malacca City, Melaka, Malaysia, 75050. This places The Settlement Hotel inside Malacca City's UNESCO heritage zone, within walking distance of the historic district's landmark streets and river-area attractions.
Does The Settlement Hotel allow pets?
Yes, according to Traveloka's listing, The Settlement Hotel allows pets of both small and large sizes. Guests traveling with an animal should still confirm any specific conditions directly with The Settlement Hotel ahead of arrival, since exact pet policies aren't fully itemized in the online listing.
What room types does The Settlement Hotel offer?
The Settlement Hotel's Traveloka listing references both deluxe rooms and suite-category rooms as part of its accommodation mix. Exact sizes and bedding configurations for each room type at The Settlement Hotel are not fully itemized in the listing, so travelers should review current room details on the booking page before confirming.
What facilities are available at The Settlement Hotel?
The Settlement Hotel offers an on-site restaurant, a bar, spa and massage services, and a garden area. Practical facilities at The Settlement Hotel include a 24-hour front desk, 24-hour security, an elevator, garage parking, a safety deposit box, and WiFi in public areas plus LAN internet access.
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More Reviews from Other Guests in The Settlement Hotel

8.8
Very Good
From 201 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.2

Location

8.4

Service and Facilites

9.0

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Traveler Reviews The Settlement Hotel

Number of reviews per page
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40
Customer reviews
Carolyn L.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 343 week(s) ago
There was no water on Day 4 and staff only delivered water bottles on request. Also guests should Have been told of water shortage so we can be better prepared.
1 people find it helpful
Muhammad S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 344 week(s) ago
A pleasant stay. Room that cater everything I needed.
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Siti K. S.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 345 week(s) ago
The place just okay . Channel in tv was very limited , aircond not so cool. Less entertainment, no breakfast . The hotel still under construction. The main interest is the bathtub and the exterior and interior design . Overall was so so . 🙂
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Zaidy M. G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 350 week(s) ago
Nice and spacious room, very friendly and helpful staff, ample parking space.
1 people find it helpful
Pavitra m.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 350 week(s) ago
The room is above my expectations! I really love the room especially the bathtub! The receptionist was so friendly and the room cleanliness is up to my expectations! Overall I really love it! Thank you for the good night I had!
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roslinda
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 354 week(s) ago
Nothing happen. hotel cleanes so so. The hotel interior and food was ok but did not receive any welcome card or bear or cookies or anything on the bed, i did not see any super welcome greet from hotel staff, etc as I read from other customer review the hotel was superb welcome guests compare to other hotels also the award given also show nothing. I don't feel like home or the superb. Welcome drinks, also not received. Before came I email the hotel but no one reply. I had to call the hotel. I just check in and that's it. no one respond on my email as well. Actually I think the hotel was overrated because not much difference. same like other 3 star hotel. even I have seen 3 stars hotel welcome the guest better. Call operator not pick up until I used hand phone to call the hotel. Honestly I can't see and don't know why this hotel received 4 stars Hotel. Maybe they have selected guest for the special treatment. The rooftop was not open, basically average hotel. 1 malay guy handle breakfast and I think he the only staff I feel friendly. He greet all the mat salleh and us..
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1 people find it helpful
NUR A. H. B. A. K.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 361 week(s) ago
Very clean and comfortable room, close to points of interest.
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Syuhada H.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 365 week(s) ago
The staff were super friendly and attentive. The deco was amazing! Still can't get over this beautiful hotel. Definitely coming back in future.
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Siti N. S. S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 366 week(s) ago
This is the place you should stay on weekend like short escape from city. The ambience here is relaxing, plus it's very convenient. Despite the traffic you will experience in front of the hotel, you can still enjoy the spa they're providing with affordable price! Looking forward to stay here again next time ❤️❤️
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Ooi
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 368 week(s) ago
1. The hair conditioner has been mixed with water. Very diluted 2. Welcome note not changed or updated with new guests name. 304 3. Dry blood stains spotted in the curtain. It shows the curtain hasn't been cleaned/changed for very long. 304 4. Half full mineral bottle was found in the fridge as leftover. This proves that the room wasn't fully clean before handed over to the next guest. The bottle was handed to your housekeeping supervisor when she was cleaning room 313 at approximately 2.45pm on 21 September 2019 (Saturday). 5. Checking in process was horrendous. Worse than a lodge or guesthouse. My booking was made through app and has been fully paid via credit card. However during check in process, the front office told me my bill is not settled and that I've not yet pay. I told her I've fully paid. Then she claimed Exp*d** haven't settle with the hotel. Well, few things here to highlight: a) I did not make booking via Exp*d**. How could the hotel got mixed up? b) Been a customer for many years, this is the first time a hotel staff explained about non payment settlement between the hotel and the voucher issuer. Hotel should settle with voucher issuer and not causing inconveniences to guests. c) When I confronted front office, she showed me a kind of face, in the presence of another male front office staff and an lady guest. This is indeed trying to cause embarrassing moment for me and is a very unprofessional act from the hotel staff! I definitely seek apology from front office on this. d) I was told by front office to have a seat while waiting for check in, but there wasn't any seat available, since they are occupied by checking in customers and their bags are sitting in the chairs! The staff are not attentive enough with their surroundings. e) After the entire incident, I wasn't offered any welcome drink. front office had earlier offered other guests. I had to ask front office for it! Was it because I booked through app and it's cheap? Double standard practice by the hotel staff? 6. WiFi connection is very poor, with intermittent connections and sometimes not able to connect at all. Not as described. 7. No sound proof. You could hear what's playing on the TV from next door. Also, sounds of items dropping on the floor from a floor higher up. Overall, nothing so impressive from the hotel, except bed comfort and nice garden. Cleanliness: 5/10 Location: 7.5/10 Service/Staff helpfulness: 3/10 (due to check in hassles) Room comfort: 7.5/10. Only upon check out, the AM, Ms Tina apologised. However the entire stay was ruined by the check in process.
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Lim W. J.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 371 week(s) ago
Good and cozy place to stay, strategic place which near to few tourist spots such as Jonker Street, just within 5km distance. There are also hawker stalls and convenient stores around the hotel that within 5 minutes walking distance.
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Azirah b. A.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 377 week(s) ago
I had the most pleasant stay. The place was so clean and I love the ambiance.
1 people find it helpful
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KHAIRUL A. B. K.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 381 week(s) ago
Everything is best but the pool is a bit dirty, the toilet inside the room is unlucky garbage, maybe forgotten, forgiven.
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Muhammad N. B. N.
icon-Family
Family
icon-origin-TRAVELOKA
6.3
/10
Reviewed 390 week(s) ago
room was a bit small, no proper parking space. other that that awesome.
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shahir z.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.3
/10
Reviewed 390 week(s) ago
Hotel close parking gate when we come back from movie night at 2am. Need to park far from hotel. During check in, need to wait longer time as we arrive a bit late around 10pm. No one at the counter However the place is very nice and relaxing
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Farhana A.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 411 week(s) ago
I’m not that lucky to experience a wonderful staycation at this property. I choose this property just because of very good reviews in some travel agents and of course the bathtub. I booked for 3D2N, check in on Monday and was informed that they are having heavy check out. I understood. The staff are friendly, Jeremiah & Claris. They full fill my requests. The cleanliness is too bad. I’m almost check out the next day, I feel disappointed and frustrated. I’m so sad, it’s totally ruin my holiday mood. Bed sheet and pillow sheet got stains and koyak little bit here and there, the curtain also got stain and the towel also got stain. At the time I realised about the stains its already bedtime. Not enough with stain, the room and bathroom also have strong smell like smoking smell. Smelly and spoiled my mood. Unlucky me 😭. Beside the luxury ambience and friendly staff there’s nothing to proud of. I’m always believe housekeeping department is the most important part to taking off. They’re ambassador to your property. The housekeeper enter our room without take off his shoes. The location wise is okay near food court, restaurant and speed mart 99, about 10 - 15 mins drive to Bandar Hilir. Breakfast spread just okay, not much choice but enjoy the ambience: quite & privacy. Tips: This hotel totally don’t have view. If you looking for hotel with view you better booked hotel at Bandar Hilir.
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1 people find it helpful
Norislina B. I.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 416 week(s) ago
The hotel very clean. The staff also friendly! I really enjoy my stay.
1 people find it helpful
Mohamad A. b. A.
icon-Family
Family
icon-origin-TRAVELOKA
9.3
/10
Reviewed 420 week(s) ago
Great experience with a great staff and wonderful room.
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Khairul I. B. Z.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 421 week(s) ago
This hotel is great..Room is cool, breakfast is nice, the staff is very helpful..such a great experience with the hotel..please keep a good service..will come back again if visit malacca..thanks to en noor for a nice services.
2 people find it helpful
hazrina b. a. m.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 421 week(s) ago
I had the most pleasant stay here. All staff very friendly.
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Others 4 The Settlement Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.