Clarion Hotel The Hub

Was great

We had 3 nights at the Clarion The Hub. I would fully recommend it for location across the road from the central station. For early staters there is a no cooked breakfast out from 4am where else do you see that. The main breakfast was the biggest selection/variety of food I’ve seen over many years decades of travelling.

Good food and helpful staff

Lots of front desk staff so we didn’t have to wait for anything. Both the rooftop bar and the lobby bar had really nice staff and great cocktails. The breakfast buffet was massive and really high quality. The pool in the basement was an infinity pool so that was fun to try and they have a steam and a dry sauna as well that we enjoyed on our last night. This hotel is also across the street from the central train station and the local transportation had stops all around here. Very walkable as well. This is one of the best hotels I’ve stayed at for tourism. Everything was pretty close.

I stayed in this hotel a few times before and I booked it again mainly because of the steam/sauna rooms. Sad to say I definitely will not return to this hotel in future. As before I booked the Standard Double Room. The room is supposed to have a small sofa/ chair by the bed, as featured in the standard double room photos, apart from a chair in front of the desk. In the room I got this time, there is only one chair by the desk. Also, the fridge did not work - it's warm inside. I called the front desk and asked for another room. To avoid misunderstanding on whether to categorise the furniture in question as a chair or sofa, I specifically said there was only one chair in the room in front of the desk. The lady who answered my call assured me that in a (mere) standard double room only one chair is available for guests, almost in a mocking tone. So I went down to the front desk and asked for another room. The staff apologised and said that not all standard double rooms have that piece of furnture. In the end I still got a room with only one, uncomfortable chair by the desk. However, I later found out that the phone in the room did not work; so when I had to contact housekeeping, the only choice was to go to the front desk... Front desk staff are very helpful and friendly, to be fair. But there are lots of other hotels in the area with way more comfortable rooms, which include a sofa and functioning fridge/phone. I surely will not return to Clarion The Hub.

Great location, very easy access to sights and restaurants/shops. There was a strike when we visited so no housekeeping which we weren’t told. Staff at reception and the restaurant/bar were very friendly and helpful. Breakfast was great with a huge choice. The pool was closed which we weren’t told. Comfortable bed and nice smelling Rituals toiletries in the bathroom.

Friendly staff; great central location, awesome buffet breakfast selection. Well appointed gym with sauna and steam. Only downsides were poor A/C system and beds are too soft. That said I would still return to this hotel

Easy walk to tourist areas and convenience store restaurants

Breakfast was excellent. Really appreciated the free access to the spa area, one of the few hotels in the area that do not apply restrictions and surcharges.

Top

Lovely hotel and friendly staff

breakfast was good and good options to eat

Great hotel with comfortable rooms & THE best buffet breakfast we have ever experienced-it was truly incredible. The opportunity to have a barista make a ‘proper’ coffee for you was a really nice touch, as were the ginger & lemon shots. Nice helpful staff, good size rooms. Great location.

Hotel was great. Clean, comfortable, perfect location. Breakfast was 10/10

Brilliant hotel, staff and location. Room was lovely although warm at night . Breakfast was outstanding especially for us who had allergies/ preferences. We loved the care and attention. Easy to get to from the airport and within walking distance of sights. Unfortunately there was a huge amount of noise every night and we were on the 9th floor. Lots of screaming, shouting and cheering till 4am most nights. Not from hotel or guests but surrounding area. We hardly slept on our last night as we also had an early start. Not sure if this is ongoing but it has impacted if we would return. Appreciate it’s in the centre but this was not trams or traffic noise.

Beautiful lobby, even better than the photos. Apparently was designed by Anemone. And lovely room fragrance. There’s everything you could wish for at the buffet breakfast and custom made omelette ready in 3 mins. I didn’t use the gym or swimming pool but good to have. The room was lovely. A bit hot but that got sorted. Enormous TV where I watched the nature programmes every day! Lovely shower, linen and comfy bed. The staff were friendly and professional. I loved the lobby bar and negroni cocktails. The room door was a puzzle to lock for me and the receptionist. However I worked it out by the second day. My tea bags and coffee brought from home got taken (in the trash probably) so it’s a good policy to keep things like that in the drawer.. they were replaced by similar so that was ok Great central location, everything seemed to be 10mins walk away! 5 mins walk from train station, 20 min fast train from airport. Very well planned locations Overall 10/10 and by far the most attractive and loviest smelling reception. Would definitely return - thanks x

I have been coming here for four years now the hotel is very nice the rooms are clean the beds are very comfortable. The amenities like the Sauna, steam room are both really nice after a long night of being at a festival in a mosh pit etc. The staff is really nice, very professional. It’s central to all kinds of cool places to go.

Quite a wide variety of breakfast options, the lobby looks fancy. Bit disappointed that the swimming pool and sauna were renovating during our stay which we were not able to enjoy the facilities

Do not stay here if you have children. Children are clearly not welcome and they make that clear. Although the rules say “no children in the pool after 7:00 pm” you should expect the staff to come down at least one or two times while you are in the pool to make you feel unwelcome. Though all the kids including ours were respectful the stated policy is “this is a gym and relax pool” clearly not intended for children. Also expect repeated glares from breakfast and lobby staff. They are more than happy to have loud drunks around but not children. If you are traveling with kids I highly recommend seeking different accommodations.

My wife got a scald from a defective kettle. You learn a lot about a place when something goes wrong. Here, we simply could not have asked for a more caring response - they were attentive and generous and really turned a negative into a positive. Its staff like Frida which make people loyal to a hotel or chain. And for context, we spent the prior two nights at the Grand Hotel and, while its beautiful, the staff experience here is waaaaay better.