Empire Suites

Hotels
Finding rooms for you...
6.2
/10
Pleasant
978 reviews

What Guests Say About Their Stay

Feng

10.0
/ 10
Room was spacious and clean. Bed was firm and a/c was quiet. It has a mini fridge and a hair dryer. It doesn’t have bath tub, shower only. Stayed at the hotel for 5 nights and the room was cleaned for 2 times. Breakfast was nice, not the best but it has quite a few selections. Boiled eggs, yogurt; pancakes, cereals, breads, croissants, oranges, apples, and bananas. I would definitely stay here again if visiting downtown Montreal. Location is the best! The Berry-Quam station connects to everywhere you go! We used the green, yellow, and orange line to travel to tourist attractions with ease. The subway is much better than ttc in Toronto…

Kim

10.0
/ 10
I find the parking to be very limited at this location and the cost I found expensive for $45 a night

Alex

10.0
/ 10
Overall the hotel was clean, the location was good, and the stay itself was fine. However, there were several disappointing issues. First, the hotel advertises parking, but when we arrived there were no available spots at all, so we were forced to use expensive paid parking elsewhere. This should be made clear in advance instead of giving guests the impression that parking will actually be available. Second, the security deposit was unreasonably high — $250 for just one night. That amount is excessive and unnecessary, especially for a short stay. The breakfast was also very poor and extremely limited, with barely any selection. The hotel itself was decent
In the Area
See Map
1606 Rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L 3Z3

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Empire Suites is located in area / city Le Plateau-Mont-Royal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Empire Suites

1606 Rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L 3Z3
Discover More Places
Lobby Empire Suites
Lobby 2 Empire Suites

Discover More About Empire Suites

General
Near Place des Arts

Location
With a stay at Empire Suites in Montreal (Downtown Montreal), you'll be a 3-minute walk from Sainte-Catherine Street and a 2-minute drive from Montreal Convention Centre. This hotel is 0.9 mi (1.4 km) from Old Port of Montreal and 1.2 mi (1.9 km) from McGill University.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

University of Quebec at Montreal - 0.2 km / 0.1 mi
CHUM - 0.2 km / 0.1 mi
Sainte-Catherine Street - 0.2 km / 0.2 mi
Saint Denis Street - 0.4 km / 0.2 mi
St. Denis Theatre - 0.4 km / 0.3 mi
Sherbrooke Street - 0.4 km / 0.3 mi
Saint Louis Square - 0.8 km / 0.5 mi
Saint Laurent Boulevard - 0.8 km / 0.5 mi
M Telus - 0.9 km / 0.5 mi
La Fontaine Park - 0.9 km / 0.5 mi
Rue Prince-Arthur Street - 1 km / 0.6 mi
Saint-Paul Street - 1.1 km / 0.7 mi
Montreal Symphony Orchestra - 1.1 km / 0.7 mi
Place des Arts - 1.1 km / 0.7 mi
Complexe Desjardins - 1.1 km / 0.7 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 15.1 km / 9.4 mi
Montreal–Trudeau Intl. Airport (YUL) - 20.5 km / 12.7 mi

The preferred airport for Empire Suites is Montreal–Trudeau Intl. Airport (YUL).

Facilities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a fireplace in the lobby, a banquet hall, and a vending machine.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has facilities measuring 2000 square feet (186 square meters), including conference space. Self parking (subject to charges) is available onsite.

Dining
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 75 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in Empire Suites

Fitness Center Empire Suites
Fitness Center
Functional Hall Empire Suites
Functional Hall
Lobby Empire Suites
Lobby
Accommodation Services Empire Suites
Accommodation Services
Exterior Empire Suites
Exterior

Food and Drinks

  • Continental breakfast
  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

General

  • Banquet
  • Microwave (shared)
  • Fireplace in lobby
  • Parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Empire Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Empire Suites
75
Another facilities in Empire Suites
Continental breakfast, Breakfast, Library, Free WiFi, Banquet

Frequently asked question in Empire Suites

What are available facilities at Empire Suites?
There are top facilites at Empire Suites such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Empire Suites?
The standard check-in time at Empire Suites is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Empire Suites provide breakfast?
Yes, Empire Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Empire Suites?
Empire Suites is a 3.5-star hotel.
How many rooms are available at Empire Suites?
Empire Suites has 75 rooms in total.
See All

More Reviews from Other Guests in Empire Suites

Overall Ratings & Reviews Empire Suites

Traveloka (1)
Other sources (977)
6.2
Pleasant
From 977 reviews
Cleanliness

6.8

Room Comfort

6.6

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Empire Suites

Number of reviews per page
20
40
Top reviews
Afarin
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The provided prExtremely disappointing experience. We arrived at the hotel around 1:30 a.m., only to find that the room looked nothing like the photos advertised on Expedia. The pictures are very misleading. The bed was supposed to be a queen, but it felt much smaller. The sheets and pillows looked dirty, and the pillows were tiny, flat, and very uncomfortable. The entire room and hotel felt unclean and poorly maintained. Even while we were sitting in the lobby, something bit our legs, leaving multiple itchy bites. We took photos of both the room and the bites as evidence because the condition of the hotel was completely unacceptable. We were so uncomfortable that we decided not to stay. Despite arriving in the middle of the night, we immediately went back to the front desk, checked out, and found another hotel. This was one of the worst hotel experiences we've ever had. I would not recommend staying here, especially since the rooms do not match the advertised photos.ic
Read More
Aysan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was good and clean
Carolyn
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The best thing about the hotel was parking, which was not free, but convenient. The bed was very uncomfortable.
Jasmine
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Checked in and out within an hour. The staff at the front desk were extremely unhelpful and were more interested in socializing amongst themselves than helping guests. The parking area is cramped, disheveled and minimal, not worth the fee. The hotel location was surrounded by disheveled pedestrians and is not located in a safe looking part of town. The room had mold as well as stains on the ceilings and sheets. It appears as it had not been renovated since the buildings opening. Ended up not being able to get a refund/partial refund but only $51 back for the parking pass. 0/10 would not recommend.
Read More
francois
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

près de tout
Nida
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed at three different hotels in different cities before arriving at Empire Suites Montreal, and every one of them followed the same standard practice: they charged the room fare upon arrival and only placed a temporary security hold (around CAD 100) after asking me to tap my card at check-in. To my surprise, Empire Suites charged my room rate approximately 20 hours before my arrival and also placed a CAD 250 security hold on my card without my knowledge or consent. As guests, we trust both the hotel and the booking platform with our sensitive payment information, expecting it to be used only according to standard check-in procedures. The experience became even more disappointing when, upon arrival, I was informed that the air conditioning in my assigned room was not working and that I could either accept the room or leave it. I had made my reservation almost a month in advance to ensure a comfortable stay, especially since I was travelling with my family and my 5-year-old child after 5–6 days of continuous travel. After repeatedly explaining our situation to the front desk representative, she eventually understood our circumstances and arranged another room with a working air conditioner, for which I am grateful. However, this raises an important question: if the hotel had known about the air conditioning issue for 15–20 days, as I was told, why were guests not informed in advance? It would have allowed us to make an informed decision or choose another hotel.
Read More
REYNALDO
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean , tv ok,and the price is just right. The breakfast is just early to close so you need to wake up early, anyway it’s the usual breakfast nothing especial. The parking is additional and NOT so spacious so … careful in parking 😆
Michelle
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was ok but the a/c wasn’t working on a very hot day. They switched us to another that had a smaller and very uncomfortable bed. The breakfast was not good either. It would not stay there again.
Feng
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spacious and clean. Bed was firm and a/c was quiet. It has a mini fridge and a hair dryer. It doesn’t have bath tub, shower only. Stayed at the hotel for 5 nights and the room was cleaned for 2 times. Breakfast was nice, not the best but it has quite a few selections. Boiled eggs, yogurt; pancakes, cereals, breads, croissants, oranges, apples, and bananas. I would definitely stay here again if visiting downtown Montreal. Location is the best! The Berry-Quam station connects to everywhere you go! We used the green, yellow, and orange line to travel to tourist attractions with ease. The subway is much better than ttc in Toronto…
Read More
Yvan
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pour du court terme seulement Les espaces communs et les chambres ont besoin d'amour...
MD RAKIB
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a hot (40C) and humid night in Montreal. AC was not working. We requested to fix the AC or change the room. They didn't listen to us but offered us to immediate check out with refund which was not possible as it was very difficult to find a hotel last moment because of Canada holiday (July 1). We had to spend a sleepless night. The two receptionist girls at the front desk was not courteous and helpful. I have never experienced this kind of treatment in any hotel before. We are not going to stay in this hotel in future.
Read More
Simon
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room did not have working WC and was 26 degrees. Complained 3 times and was told each time "someone will come and fix it" Nobody came. On checkout I complain3d and was told "You should have asked for a room change"
Lisy
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We spent five days at this location, and during our entire stay, nobody came to empty the trash, refill the paper towels, or even ask if we needed fresh towels or anything else. If you want breakfast, you need to arrive with plenty of time because the food is not refilled regularly. People were constantly asking for coffee, eggs, and croissants because everything was empty, and the staff did not seem to care. The breakfast was exactly the same every day and was very, very basic.
Read More
Jako
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very thin walls so bring extra earplugs! Also the breakfast was very basic. Clean rooms though!
Kaydie
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

staff was helpful. we got a sofa bed in our room. which was stained, had no sheet and all we felt was the springs of the sofa bed. They definitely need to upgrade their sofa beds. Washroom looked to be renovated but the rest of the room was outdated.
Maryse
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hôtel où les lits sont pas confortable ,matelas en fin de vie Le déjeuner fait pitié. L hôtel a des tapis qui sont vieillots. L insonorisation est pas terrible. Ont demande un dépôt de 250.00 quand on a déjà payer à notre arriver.
Lauren
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was very disappointed by the rooms. They were dirty, carpets wet, mattresses old, mold apparent in rooms. Bathroom was renovated and OK. The room had a very bad smell. The fridge did not work. The AC was the only thing that worked well.
Guylaine
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a very good stay except like the last time, it was no improvement even if I mentioned what happen the last time. I did ask for a wake up and like the last time, it didn't happen so I was late.
Abdul
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Filthy rooms No proper furniture, mattresses were awfull and was in extreme poor condition. Room roof had a big water stain mark
Eva
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location was close to major Metro station which was good. Undergoing renovations, so a work in progress. Front desk staff was excellent ... particularly Fadwa and Ikram. Always very helpful with everything. Also, the young man who helped, on three occasions, to get my television working. It kept cutting out for some reason.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Empire Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.