Empire Suites

Hotel
Lagi cari kamar buat kamu...
6,4
/10
Memuaskan
917 ulasan

Kesan Menginap Tamu Lain

Alex

10,0
/ 10
Overall the hotel was clean, the location was good, and the stay itself was fine. However, there were several disappointing issues. First, the hotel advertises parking, but when we arrived there were no available spots at all, so we were forced to use expensive paid parking elsewhere. This should be made clear in advance instead of giving guests the impression that parking will actually be available. Second, the security deposit was unreasonably high — $250 for just one night. That amount is excessive and unnecessary, especially for a short stay. The breakfast was also very poor and extremely limited, with barely any selection. The hotel itself was decent
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Carlos Arturo Castellanos

10,0
/ 10
Check-in and the welcome were very friendly. The room was clean and had everything we needed in both the bedroom and the bathroom. The included breakfast was excellent with a great variety of food. The hotel's location is very convenient, just steps from the metro station.
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Lorianne

10,0
/ 10
Chambre propre et confortable. Il faisait très froid dans la douche, mais bon... Il y avait de l'eau chaude assez rapidement. Une bonne place pour te stationner si tu veux explorer le centre ville à pieds. Les employés étaient gentils et n'ont pas hésité d'intervenir lorsque d'autres clients faisaient trop de bruit dans les couloirs.
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Area Akomodasi
Lihat Peta
1606 Rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L 3Z3

Fasilitas Utama

Selengkapnya
Restoran
Resepsionis 24 Jam
WiFi
Lift
Empire Suites berada di Le Plateau-Mont-Royal. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Empire Suites

1606 Rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L 3Z3
Temukan Tempat Lainnya
Lobi Empire Suites
Lobi 2 Empire Suites

Lebih Lanjut tentang Empire Suites

Empire Suites: Penginapan Mewah di Jantung Kota Montréal

Montréal, kota yang memukau di Québec, Kanada, menawarkan perpaduan unik antara pesona Eropa dan energi Amerika Utara. Bagi para pelancong yang mencari pengalaman menginap tak terlupakan, Empire Suites menjadi pilihan utama. Terletak strategis di pusat kota, penginapan ini menawarkan akses mudah ke berbagai atraksi wisata, restoran lezat, dan pusat perbelanjaan yang ramai. Artikel ini akan memandu Anda menjelajahi keunggulan Empire Suites, serta memberikan informasi penting bagi wisatawan Indonesia yang berencana mengunjungi Montréal.

Mengapa Memilih Empire Suites?

Empire Suites bukan sekadar tempat menginap, melainkan pengalaman. Penginapan ini menawarkan berbagai fasilitas dan layanan yang dirancang untuk memenuhi kebutuhan setiap tamu, mulai dari wisatawan bisnis hingga keluarga yang berlibur. Berikut adalah beberapa alasan mengapa Empire Suites layak menjadi pilihan utama Anda:

  • Lokasi Strategis:

    Terletak di pusat kota Montréal, Empire Suites memberikan akses mudah ke berbagai atraksi populer, seperti Old Montréal, Museum Seni Kontemporer, dan pusat perbelanjaan bawah tanah.
  • Desain Modern dan Elegan:

    Kamar-kamar di Empire Suites didesain dengan gaya modern dan elegan, menawarkan suasana yang nyaman dan mewah.
  • Fasilitas Lengkap:

    Penginapan ini dilengkapi dengan berbagai fasilitas, termasuk pusat kebugaran, kolam renang, dan restoran yang menyajikan hidangan lezat.
  • Pelayanan Prima:

    Staf Empire Suites dikenal ramah dan profesional, siap membantu Anda dengan segala kebutuhan selama menginap.

Jenis Kamar dan Fasilitas di Empire Suites

Empire Suites menawarkan berbagai jenis kamar yang dapat disesuaikan dengan kebutuhan dan anggaran Anda. Setiap kamar dilengkapi dengan fasilitas modern untuk memastikan kenyamanan Anda. Berikut adalah beberapa jenis kamar yang tersedia:

  • Kamar Deluxe:

    Kamar yang luas dengan tempat tidur nyaman, kamar mandi pribadi, dan fasilitas modern lainnya.
  • Suite Eksekutif:

    Suite yang lebih luas dengan ruang tamu terpisah, ideal untuk keluarga atau tamu yang membutuhkan ruang tambahan.
  • Suite Premium:

    Suite mewah dengan pemandangan kota yang menakjubkan, dilengkapi dengan fasilitas premium.

Selain kamar yang nyaman, Empire Suites juga menawarkan berbagai fasilitas untuk melengkapi pengalaman menginap Anda:

  • Restoran:

    Nikmati hidangan lezat di restoran yang menyajikan berbagai pilihan menu, mulai dari masakan lokal hingga internasional.
  • Pusat Kebugaran:

    Tetap bugar selama liburan dengan fasilitas pusat kebugaran yang lengkap.
  • Kolam Renang:

    Segarkan diri Anda dengan berenang di kolam renang yang tersedia.
  • Layanan Concierge:

    Dapatkan bantuan dari layanan concierge untuk mengatur transportasi, reservasi restoran, dan informasi wisata.

Atraksi Wisata Terdekat dari Empire Suites

Lokasi strategis Empire Suites memungkinkan Anda untuk dengan mudah menjelajahi berbagai atraksi wisata populer di Montréal. Berikut adalah beberapa tempat yang wajib dikunjungi:

Old Montréal

Jelajahi jalan-jalan bersejarah Old Montréal yang dipenuhi dengan bangunan bersejarah, toko-toko unik, dan restoran yang menggugah selera. Jangan lewatkan Place Jacques-Cartier, pusat kegiatan di Old Montréal.

Basilika Notre-Dame

Kunjungi Basilika Notre-Dame yang megah, salah satu gereja paling terkenal di Amerika Utara. Kagumi arsitektur Gotik yang indah dan interior yang memukau.

Museum Seni Kontemporer (MAC)

Bagi pecinta seni, Museum Seni Kontemporer (MAC) adalah tempat yang wajib dikunjungi. Nikmati koleksi seni kontemporer yang beragam dan pameran yang menarik.

Mount Royal Park

Nikmati pemandangan kota Montréal yang spektakuler dari Mount Royal Park. Anda juga dapat berjalan-jalan, bersepeda, atau piknik di taman yang indah ini.

Pusat Perbelanjaan Bawah Tanah (RESO)

Jelajahi pusat perbelanjaan bawah tanah yang luas, yang menghubungkan berbagai toko, restoran, dan stasiun metro. Ini adalah cara yang nyaman untuk berbelanja dan menjelajahi kota, terutama saat cuaca buruk.

Restoran dan Tempat Makan di Sekitar Empire Suites

Montréal dikenal dengan keanekaragaman kuliner yang luar biasa. Di sekitar Empire Suites, Anda akan menemukan berbagai pilihan restoran dan tempat makan yang menawarkan pengalaman bersantap yang tak terlupakan. Berikut adalah beberapa rekomendasi:

  • Schwartz's Deli:

    Cicipi sandwich daging asap legendaris di restoran ikonik ini.
  • L'Original:

    Nikmati hidangan Prancis klasik dengan sentuhan modern di restoran yang populer ini.
  • Joe Beef:

    Rasakan pengalaman bersantap yang unik di restoran yang terkenal dengan hidangan daging dan makanan lautnya.
  • Au Pied de Cochon:

    Cicipi hidangan Prancis yang kaya dan lezat di restoran yang terkenal ini.
  • Jean-Talon Market:

    Kunjungi pasar makanan terbesar di Amerika Utara untuk menemukan produk segar, makanan lezat, dan pengalaman kuliner yang otentik.

Panduan Perjalanan untuk Wisatawan Indonesia

Bagi wisatawan Indonesia yang berencana mengunjungi Montréal, ada beberapa hal yang perlu diperhatikan:

Persyaratan Dokumen dan Visa

Warga negara Indonesia memerlukan visa untuk memasuki Kanada. Anda dapat mengajukan permohonan visa turis melalui Kedutaan Besar Kanada di Indonesia. Pastikan paspor Anda masih berlaku setidaknya enam bulan setelah tanggal kedatangan Anda di Kanada. Selain itu, Anda mungkin perlu menunjukkan bukti keuangan yang cukup untuk menutupi biaya perjalanan dan penginapan Anda.

Tips Kuliner di Sekitar Lokasi

Montréal menawarkan berbagai pilihan kuliner yang menggugah selera. Jangan lewatkan kesempatan untuk mencicipi hidangan khas Montréal, seperti poutine (kentang goreng dengan keju dan saus gravy), smoked meat sandwich, dan bagel Montréal. Jelajahi berbagai restoran dan tempat makan di sekitar Empire Suites untuk menemukan hidangan favorit Anda.

Etika dan Keamanan

Montréal adalah kota yang aman dan ramah. Namun, seperti halnya di kota besar lainnya, selalu waspada terhadap lingkungan sekitar Anda. Jaga barang-barang berharga Anda dan hindari berjalan sendirian di area yang kurang ramai pada malam hari. Hormati budaya dan adat istiadat setempat. Berbicara dalam bahasa Inggris atau Prancis akan sangat membantu, meskipun banyak orang di Montréal juga berbicara bahasa Inggris.

Transportasi di Montréal

Montréal memiliki sistem transportasi umum yang efisien, termasuk metro (kereta bawah tanah), bus, dan taksi. Metro adalah cara tercepat dan termudah untuk berkeliling kota. Anda dapat membeli tiket metro di stasiun atau melalui aplikasi seluler. Taksi dan layanan ride-sharing juga tersedia.

Tips Tambahan untuk Perjalanan Anda

  • Cuaca:

    Perhatikan kondisi cuaca sebelum Anda berangkat. Montréal memiliki empat musim yang berbeda, dengan musim dingin yang dingin dan musim panas yang hangat.
  • Bahasa:

    Bahasa resmi di Québec adalah Prancis, tetapi banyak orang juga berbicara bahasa Inggris.
  • Mata Uang:

    Mata uang yang digunakan di Kanada adalah Dolar Kanada (CAD).
  • Adaptor:

    Jika Anda membawa perangkat elektronik, pastikan Anda memiliki adaptor untuk colokan listrik Kanada.
  • Asuransi Perjalanan:

    Pertimbangkan untuk membeli asuransi perjalanan untuk melindungi diri Anda dari kejadian tak terduga selama perjalanan Anda.

Mengapa Memesan di Traveloka?

Merencanakan perjalanan ke Montréal dan mencari penginapan yang sempurna? Booking hotel di Traveloka adalah pilihan yang tepat! Kami menawarkan berbagai pilihan akomodasi, termasuk Empire Suites, dengan harga terbaik dan kemudahan pemesanan. Berikut adalah beberapa alasan mengapa Anda harus memilih Traveloka:

  • Beragam Pilihan Akomodasi:

    Traveloka menyediakan berbagai pilihan akomodasi di Montréal, mulai dari hotel mewah hingga penginapan hemat. Anda dapat dengan mudah menemukan akomodasi yang sesuai dengan kebutuhan dan anggaran Anda.
  • Berbagai Cara Bayar Fleksibel dan Mudah:

    Traveloka menawarkan berbagai cara pembayaran yang fleksibel dan mudah, termasuk transfer bank, kartu kredit, dan metode pembayaran lainnya. Anda dapat memilih metode pembayaran yang paling nyaman bagi Anda.
  • Customer Loyalty Program:

    Dapatkan keuntungan tambahan dengan bergabung dalam program loyalitas pelanggan Traveloka. Kumpulkan poin setiap kali Anda memesan dan tukarkan dengan diskon, penawaran khusus, dan manfaat lainnya.

Jangan tunda lagi! Rencanakan perjalanan Anda ke Montréal sekarang dan booking hotel di Traveloka untuk pengalaman menginap yang tak terlupakan. Dapatkan hotel murah dengan mudah dan nikmati liburan impian Anda di Montréal!

Semua Fasilitas di Empire Suites

Fasilitas Hiburan Empire Suites
Fasilitas Hiburan
Pusat Kebugaran Empire Suites
Pusat Kebugaran
Ruangan Fungsional Empire Suites
Ruangan Fungsional
Lobi Empire Suites
Lobi
Layanan Hotel Empire Suites
Layanan Hotel

Servis Hotel

  • Laundry
  • Penitipan bagasi
  • Staff multibahasa
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Umum

  • Banquet
  • Microwave bersama
  • Perapian di lobby
  • Tempat parkir

Fasilitas Bisnis

  • Fasilitas bisnis
  • Ruang sidang
  • Fasilitas komputer
  • Fasilitas bisnis

Fasilitas Publik

  • Area bebas asap rokok
  • Brankas
  • Lift

Makanan dan Minuman

  • Sarapan kontinental
  • Sarapan

Kegiatan Lainnya

  • Perpustakaan

Konektivitas

  • WiFi gratis

Fasilitas Terdekat

  • ATM/Bank

Olahraga & Rekreasi

  • Pusat kebugaran

Kebijakan Akomodasi & Informasi Umum di Empire Suites

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.

Waktu Check-in/Check-out

Check-in:
16:00 - 00:00
Check-out:
Sebelum 11:00

Petunjuk Umum Check-in

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
  • Properti ini menerima kartu kredit dan kartu debit; tidak menerima uang tunai
  • Properti ini berhak untuk melakukan pra-otorisasi kartu kredit tamu sebelum kedatangan.
  • Fitur keamanan di properti ini mencakup alat pemadam api dan pendeteksi asap
, Properti ini tidak bisa melayani check-in pada larut malam. Resepsionis akan menyambut tamu saat kedatangan di properti. Kartu kredit yang digunakan untuk memesan reservasi harus ditunjukkan oleh pemegang kartu saat check-in beserta kartu identitas berfoto yang sesuai. Pengaturan lain harus dikoordinasikan dengan pihak properti sebelum kedatangan.Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Hewan Peliharaan

Service Animals Allowed
Baca Selengkapnya

Informasi Umum

Fasilitas Populer
Restoran, Resepsionis 24 Jam, WiFi, Lift
Waktu Check-In/Check-Out
Dari 16:00 - 00:00 - sampai 11:00
Ketersediaan Sarapan
Ya, hotel memiliki kamar yang menyediakan sarapan
Kamar yang tersedia di Empire Suites
75
Fasilitas lainnya di Empire Suites
Laundry, Penitipan bagasi, Staff multibahasa, Resepsionis 24 jam, Concierge/layanan tamu

Pertanyaan yang sering ditanyakan di Empire Suites

Fasilitas apa saja yang tersedia di Empire Suites?
Empire Suites memiliki fasilitas terbaik seperti: Restoran, Resepsionis 24 Jam, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Empire Suites?
Waktu untuk check-in di Empire Suites adalah mulai dari pukul 16:00 - 00:00 sedangkan waktu check-out paling lambat pukul Sebelum 11:00
Apakah Empire Suites menyediakan sarapan?
Iya, Empire Suites menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Empire Suites?
Empire Suites memiliki 3.5 bintang
Ada berapa kamar yang tersedia di Empire Suites?
Empire Suites memiliki 75 kamar
Lihat Semua

Review dari Tamu Lainnya di Empire Suites

Rating & Review Keseluruhan Empire Suites

Traveloka (1)
Sumber lain (916)
6,4
Memuaskan
Dari 916 review
Kebersihan

6,8

Kenyamanan Kamar

6,6

Pelayanan dan Fasilitas

6,4

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Empire Suites

Jumlah review per halaman
20
40
Review teratas
Melissa
icon-Liburan Keluarga
Liburan Keluarga
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Staff was nice. Except upon entering, we were told there were so parking spots left if we didn’t make a reservation for parking. We had no idea. So we were told to park down the street in public parking. Room was small. Beds were small. Whole hotel feel was just outdated and gross. No washcloths in the bathroom. No place to put your soap or shampoo bottles in the shower. Never even tried the breakfast. They only gave us 2 breakfast tickets when we were 3 adults on the reservation. Didn’t even bother to go get that corrected. Would not stay here again.
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James
4,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Stayed here during the Montreal Grand Prix weekend - transferred to this hotel by expedia due to price gouging behaviour by another hotel who cancelled our booking. Expedia were great at finding a solution for us. Unfortunately this hotel is dire. The facilities are dilapidated and the rooms hot, smelly and barren. The breakfast was atrocious. Multiple problems with the room key not working.
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Dean
icon-dengan Teman
dengan Teman
8,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Really felt like we drew a wild card here, after reading the terrible Google AND the Expedia reviews, the latter of which clearly were edited to make it seem better than the former. I had booked months in advance trusting Expedia, but had a near panic the day before on reading in Google about an infestation of bed bugs looked like sometime last year. Yes it wasn’t the Fairmont, back room on the alley with the bus station and a homeless shelter, but it is the city, and the downtown location right near Berri-UQuam and the latin quarter can’t be beat, so much around the area. We had a great stay here, room and common spaces, were very clean, bathroom modern and had plenty of hot water, beds comfy, a/c quiet and working, no bed bugs thank goodness, mini fridge too. No in room lock boxes. The front desk help was super friendly and helpful.
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Alex
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Overall the hotel was clean, the location was good, and the stay itself was fine. However, there were several disappointing issues. First, the hotel advertises parking, but when we arrived there were no available spots at all, so we were forced to use expensive paid parking elsewhere. This should be made clear in advance instead of giving guests the impression that parking will actually be available. Second, the security deposit was unreasonably high — $250 for just one night. That amount is excessive and unnecessary, especially for a short stay. The breakfast was also very poor and extremely limited, with barely any selection. The hotel itself was decent
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suzanne
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

The hotel is clean and have the option to park. The property is a little bit dated.
manuel
icon-
4,0
/10
Diulas 13 minggu lalu

Hotels.com verified review

Un accueil déplorable sans effort pour parler français. L’établissement est médiocre.
Stephanie
icon-dengan Pasangan
dengan Pasangan
4,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Unfortunately we did not have a good stay. We stayed for 3 nights/4 days. Our air conditioning was not working in our room at all. We had asked for our air conditioning to be fixed and by the 3rd day I had asked 3 times and still did not get it fixed. It was very hot the days we were there (25 degrees and over). The third day I went to the front desk at 10am to ask about the air conditioning again. The couple in front of us had the same issue. We were told it would be fixed. We got back to our room at 4pm and it was still not fixed. Went down again to ask about it and ask for more plastic cups. Was told 10-15 mins and someone would be up. Waited 2hrs and 45mins and still no one showed up. Went down to the front desk. Waited there instead of up in my room to ensure I would be helped. They finally found someone to “help” me about 20 mins later. He came up to the room, looked at the thermostat and said it was fixed. I advised it was not as we could no longer adjust the temperature on the control when we could before but it just wasn’t cooling. He said he would check back in 30 mins. We had to leave for our dinner reservation. Came back after 10pm and it still wasn’t working. Went back down to the front desk shortly after midnight for a noise complaint of our neighbour. They said they would be right up. We waited outside our room for 20 mins to see if they were coming up but no one did. Spend a bit more money and stay elsewhere. Would not return ever again.
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Carlos Arturo Castellanos
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Check-in and the welcome were very friendly. The room was clean and had everything we needed in both the bedroom and the bathroom. The included breakfast was excellent with a great variety of food. The hotel's location is very convenient, just steps from the metro station.
Fode
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

I did not get a chance to have breakfast
Taylor
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
2,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

First of all, the check-in process was one of the worst I’ve ever experienced. The line was constantly long because it seemed to take nearly 45 minutes per guest just to complete check-in and that’s only if everything went smoothly. My own check-in experience was terrible. Before arriving, I had already added a credit card to the reservation, but for some reason they refused to use it and instead demanded cash. When I offered the equivalent amount in USD based on our reservation total, they still refused it. Our booking was 385 CAD, which converts to roughly 281 USD, but they insisted on charging 385 USD instead — over 500 CAD. There was no way I was agreeing to that. I then had to contact the booking agency to update the reservation into my travel partner’s name so we could use their card. After that, we had to stand in the long check-in line for a third time. During the process, they also seemed confused about the booking platform, asking if we booked through Expedia when we had actually booked through Hotels.com. On top of that, they requested an additional security deposit that was never clearly disclosed beforehand. At that point, after spending well over an hour dealing with check-in, I just paid it so we could finally get to the room. The room itself was modest and bordering on shabby. It also lacked amenities that were shown in the listing photos, including a fridge and a larger TV. Even the elevators were bad, skip this one or you will regret it!!
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Divya
10,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

Everything was amazing
Azedine
icon-Perjalanan Bisnis
Perjalanan Bisnis
2,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

L’hotel annule des chambres sans prévenir, prend les dépôts de garanties sans prévenir ni autorisation avant même l’arrivée… le personnel parle mal et manque de professionnalisme
Chantal
icon-Teman dan Keluarga dengan Teman
Teman dan Keluarga dengan Teman
8,0
/10
Diulas 16 minggu lalu

Hotels.com verified review

L'hotel est bien les chambres aussi. Mais il y a des choses à revoir, les finitions ne sont pas au top pour l'accueil rien à redire sauf un manque de clareté pour les coupons de petit déjeuner.... Puisque j'en viens au petit déjeuner, là il y a à redire.... Des manquant sur à peu près tout comblé par une personne qui n'apparait que pour cela donc impossible de lui demander et elle ne parle pas bien français ni anglais appparemment... les oeuf amenés par 4 quand on est plus de 20 dans la salle, les verres qui manquent les couverts aussi et en plus la poubelle pur les assiettes en cartons est vite pleine et les couverts sont à poser dans un récipient par terre à coté de la poubelle... une table rendrait la chose moins roots.... ascenseur à moderniser qui monte un peut ou il veut (appels non priorisés...) entrée ok mais accessibilité invisible... elle se fait par le parking... dont l'acces est fermé par un porte de garage...
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Matteo
2,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

Insanely slow check in process, limited parking, room was stuck at 26 degrees and wouldn’t go down. Said they fixed it but they did not.
Mélanie
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
4,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

Nous avons réservé une chambre pour 3 avec un lit double et un canapé lit pour le troisième couchage. Nous sommes arrivé mais rien n’était prêt ni disponible dans la chambre pour réaliser le couchage. Nous avons prévenu la réception et sommes allé faire un tour mais à notre retour rien n’avait bougé. Nous avons dû aller nous même cherché couette oreiller et drap à la réception. Ce qui est très limite. Nous avons également eu un problème avec les toilettes le lendemain et rebelote. Nous avons prévenu la réception sommes allé nous promener et rien n’avait était fait en 5h de temps.
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Leigh
icon-dengan Teman
dengan Teman
2,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

Parking is only good if you drive a smart car. Garage door never worked the entire stay. Zero hot water. Stains on the ceiling. The continental breakfast was some stale croissants and a communal slop bowl of yogurt. And I can’t forget the super cool trash can on the floor to put used cutlery into. We took some croissants to take back to our room and we were chased down by 2 women staff members saying we cannot eat in our room unless we pay extra. YES THEY WANTED EXTRA MONEY FOR US TO EAT A PIECE OF BREAD IN OUR ROOM.
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Robert
icon-
8,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

L'ascenseur a besoin d'amour. Beaucoup d'amour!
Riza
10,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

We had a good stay
Sean
icon-dengan Anak
dengan Anak
6,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

Overall, we had a good stay at Empire Suites, with a few notable drawbacks. The location is a strong point—convenient for downtown Montreal and within walking distance to many attractions, restaurants, shops, and places like Bell Centre. The hotel itself is older and could use some updates. We booked a room with two beds, which included one standard bed and a pullout couch for the kids. Unfortunately, the pullout bed was very uncomfortable. When we first opened it, there was also a box of condoms left on the floor, which was an unpleasant surprise, especially with children. Aside from that, the overall cleanliness of the room and hotel was very good. Staff were friendly and helpful, and we had no issues with service. One thing to note is that rooms do not include a fridge, which would have been helpful for a family stay. Parking is available in the garage, which is convenient, but spaces are quite tight—larger vehicles may have difficulty. Breakfast was included and was good, but you need to arrive early. While items were restocked, the selection became more limited as the morning went on. In summary, this was a good stay overall thanks to location and staff, but the rooms would benefit from updates and a few improvements for families.
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MARCELLIN
icon-
2,0
/10
Diulas 20 minggu lalu

Hotels.com verified review

Mon séjour à Empire Suites Hotel a été une expérience absolument désastreuse du début à la fin. À peine arrivé dans la chambre après le check-in, j’ai été frappé par une chaleur étouffante, à un point où j’ai failli m’évanouir. Impossible de régler le thermostat puisqu’il était défectueux. Je suis retourné à la réception en espérant un minimum de compréhension… mais la réceptionniste s’est montrée totalement froide et sans aucune empathie. Sa seule réponse : prendre la chambre telle quelle ou quitter l’hôtel. Aucun effort, aucune solution proposée. Résultat ? J’ai dû passer la nuit dans ma voiture dans la rue car trop tard pour une autre réservation ailleurs , en plein froid. Une situation complètement inacceptable pour un établissement qui se dit professionnel. Le lendemain matin, aucune possibilité de me laver ou de me préparer correctement avant mes activités. Comme si ce n’était pas suffisant, j’ai eu des conséquences sur ma santé après ce séjour — gorge enflée et plusieurs jours cloué au lit à mon retour. Et le comble : des frais de 34,49 $ pour le stationnement ont été facturés sur ma carte de crédit… alors que je n’ai même pas utilisé leurs services ni dormi dans la chambre ! Impossible d’avoir des explications, le gestionnaire est soi-disant “jamais disponible”. Service client inexistant, conditions inadmissibles et pratiques douteuses. À éviter absolument.
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Lobi 4 Empire Suites

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.

Rating & Review Keseluruhan Empire Suites

Traveloka (1)
Sumber lain (916)
6,4
Memuaskan
Dari 916 review
Kebersihan

6,8

Kenyamanan Kamar

6,6

Pelayanan dan Fasilitas

6,4

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Empire Suites

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Review teratas
Melissa
icon-Liburan Keluarga
Liburan Keluarga
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Staff was nice. Except upon entering, we were told there were so parking spots left if we didn’t make a reservation for parking. We had no idea. So we were told to park down the street in public parking. Room was small. Beds were small. Whole hotel feel was just outdated and gross. No washcloths in the bathroom. No place to put your soap or shampoo bottles in the shower. Never even tried the breakfast. They only gave us 2 breakfast tickets when we were 3 adults on the reservation. Didn’t even bother to go get that corrected. Would not stay here again.
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James
4,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Stayed here during the Montreal Grand Prix weekend - transferred to this hotel by expedia due to price gouging behaviour by another hotel who cancelled our booking. Expedia were great at finding a solution for us. Unfortunately this hotel is dire. The facilities are dilapidated and the rooms hot, smelly and barren. The breakfast was atrocious. Multiple problems with the room key not working.
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Dean
icon-dengan Teman
dengan Teman
8,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Really felt like we drew a wild card here, after reading the terrible Google AND the Expedia reviews, the latter of which clearly were edited to make it seem better than the former. I had booked months in advance trusting Expedia, but had a near panic the day before on reading in Google about an infestation of bed bugs looked like sometime last year. Yes it wasn’t the Fairmont, back room on the alley with the bus station and a homeless shelter, but it is the city, and the downtown location right near Berri-UQuam and the latin quarter can’t be beat, so much around the area. We had a great stay here, room and common spaces, were very clean, bathroom modern and had plenty of hot water, beds comfy, a/c quiet and working, no bed bugs thank goodness, mini fridge too. No in room lock boxes. The front desk help was super friendly and helpful.
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Alex
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Overall the hotel was clean, the location was good, and the stay itself was fine. However, there were several disappointing issues. First, the hotel advertises parking, but when we arrived there were no available spots at all, so we were forced to use expensive paid parking elsewhere. This should be made clear in advance instead of giving guests the impression that parking will actually be available. Second, the security deposit was unreasonably high — $250 for just one night. That amount is excessive and unnecessary, especially for a short stay. The breakfast was also very poor and extremely limited, with barely any selection. The hotel itself was decent
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suzanne
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

The hotel is clean and have the option to park. The property is a little bit dated.
manuel
icon-
4,0
/10
Diulas 13 minggu lalu

Hotels.com verified review

Un accueil déplorable sans effort pour parler français. L’établissement est médiocre.
Stephanie
icon-dengan Pasangan
dengan Pasangan
4,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Unfortunately we did not have a good stay. We stayed for 3 nights/4 days. Our air conditioning was not working in our room at all. We had asked for our air conditioning to be fixed and by the 3rd day I had asked 3 times and still did not get it fixed. It was very hot the days we were there (25 degrees and over). The third day I went to the front desk at 10am to ask about the air conditioning again. The couple in front of us had the same issue. We were told it would be fixed. We got back to our room at 4pm and it was still not fixed. Went down again to ask about it and ask for more plastic cups. Was told 10-15 mins and someone would be up. Waited 2hrs and 45mins and still no one showed up. Went down to the front desk. Waited there instead of up in my room to ensure I would be helped. They finally found someone to “help” me about 20 mins later. He came up to the room, looked at the thermostat and said it was fixed. I advised it was not as we could no longer adjust the temperature on the control when we could before but it just wasn’t cooling. He said he would check back in 30 mins. We had to leave for our dinner reservation. Came back after 10pm and it still wasn’t working. Went back down to the front desk shortly after midnight for a noise complaint of our neighbour. They said they would be right up. We waited outside our room for 20 mins to see if they were coming up but no one did. Spend a bit more money and stay elsewhere. Would not return ever again.
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Carlos Arturo Castellanos
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Check-in and the welcome were very friendly. The room was clean and had everything we needed in both the bedroom and the bathroom. The included breakfast was excellent with a great variety of food. The hotel's location is very convenient, just steps from the metro station.
Fode
icon-dengan Pasangan
dengan Pasangan
10,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

I did not get a chance to have breakfast
Taylor
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
2,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

First of all, the check-in process was one of the worst I’ve ever experienced. The line was constantly long because it seemed to take nearly 45 minutes per guest just to complete check-in and that’s only if everything went smoothly. My own check-in experience was terrible. Before arriving, I had already added a credit card to the reservation, but for some reason they refused to use it and instead demanded cash. When I offered the equivalent amount in USD based on our reservation total, they still refused it. Our booking was 385 CAD, which converts to roughly 281 USD, but they insisted on charging 385 USD instead — over 500 CAD. There was no way I was agreeing to that. I then had to contact the booking agency to update the reservation into my travel partner’s name so we could use their card. After that, we had to stand in the long check-in line for a third time. During the process, they also seemed confused about the booking platform, asking if we booked through Expedia when we had actually booked through Hotels.com. On top of that, they requested an additional security deposit that was never clearly disclosed beforehand. At that point, after spending well over an hour dealing with check-in, I just paid it so we could finally get to the room. The room itself was modest and bordering on shabby. It also lacked amenities that were shown in the listing photos, including a fridge and a larger TV. Even the elevators were bad, skip this one or you will regret it!!
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Divya
10,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

Everything was amazing
Azedine
icon-Perjalanan Bisnis
Perjalanan Bisnis
2,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

L’hotel annule des chambres sans prévenir, prend les dépôts de garanties sans prévenir ni autorisation avant même l’arrivée… le personnel parle mal et manque de professionnalisme
Chantal
icon-Teman dan Keluarga dengan Teman
Teman dan Keluarga dengan Teman
8,0
/10
Diulas 16 minggu lalu

Hotels.com verified review

L'hotel est bien les chambres aussi. Mais il y a des choses à revoir, les finitions ne sont pas au top pour l'accueil rien à redire sauf un manque de clareté pour les coupons de petit déjeuner.... Puisque j'en viens au petit déjeuner, là il y a à redire.... Des manquant sur à peu près tout comblé par une personne qui n'apparait que pour cela donc impossible de lui demander et elle ne parle pas bien français ni anglais appparemment... les oeuf amenés par 4 quand on est plus de 20 dans la salle, les verres qui manquent les couverts aussi et en plus la poubelle pur les assiettes en cartons est vite pleine et les couverts sont à poser dans un récipient par terre à coté de la poubelle... une table rendrait la chose moins roots.... ascenseur à moderniser qui monte un peut ou il veut (appels non priorisés...) entrée ok mais accessibilité invisible... elle se fait par le parking... dont l'acces est fermé par un porte de garage...
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Matteo
2,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

Insanely slow check in process, limited parking, room was stuck at 26 degrees and wouldn’t go down. Said they fixed it but they did not.
Mélanie
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
4,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

Nous avons réservé une chambre pour 3 avec un lit double et un canapé lit pour le troisième couchage. Nous sommes arrivé mais rien n’était prêt ni disponible dans la chambre pour réaliser le couchage. Nous avons prévenu la réception et sommes allé faire un tour mais à notre retour rien n’avait bougé. Nous avons dû aller nous même cherché couette oreiller et drap à la réception. Ce qui est très limite. Nous avons également eu un problème avec les toilettes le lendemain et rebelote. Nous avons prévenu la réception sommes allé nous promener et rien n’avait était fait en 5h de temps.
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Leigh
icon-dengan Teman
dengan Teman
2,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

Parking is only good if you drive a smart car. Garage door never worked the entire stay. Zero hot water. Stains on the ceiling. The continental breakfast was some stale croissants and a communal slop bowl of yogurt. And I can’t forget the super cool trash can on the floor to put used cutlery into. We took some croissants to take back to our room and we were chased down by 2 women staff members saying we cannot eat in our room unless we pay extra. YES THEY WANTED EXTRA MONEY FOR US TO EAT A PIECE OF BREAD IN OUR ROOM.
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Robert
icon-
8,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

L'ascenseur a besoin d'amour. Beaucoup d'amour!
Riza
10,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

We had a good stay
Sean
icon-dengan Anak
dengan Anak
6,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

Overall, we had a good stay at Empire Suites, with a few notable drawbacks. The location is a strong point—convenient for downtown Montreal and within walking distance to many attractions, restaurants, shops, and places like Bell Centre. The hotel itself is older and could use some updates. We booked a room with two beds, which included one standard bed and a pullout couch for the kids. Unfortunately, the pullout bed was very uncomfortable. When we first opened it, there was also a box of condoms left on the floor, which was an unpleasant surprise, especially with children. Aside from that, the overall cleanliness of the room and hotel was very good. Staff were friendly and helpful, and we had no issues with service. One thing to note is that rooms do not include a fridge, which would have been helpful for a family stay. Parking is available in the garage, which is convenient, but spaces are quite tight—larger vehicles may have difficulty. Breakfast was included and was good, but you need to arrive early. While items were restocked, the selection became more limited as the morning went on. In summary, this was a good stay overall thanks to location and staff, but the rooms would benefit from updates and a few improvements for families.
Read More
MARCELLIN
icon-
2,0
/10
Diulas 20 minggu lalu

Hotels.com verified review

Mon séjour à Empire Suites Hotel a été une expérience absolument désastreuse du début à la fin. À peine arrivé dans la chambre après le check-in, j’ai été frappé par une chaleur étouffante, à un point où j’ai failli m’évanouir. Impossible de régler le thermostat puisqu’il était défectueux. Je suis retourné à la réception en espérant un minimum de compréhension… mais la réceptionniste s’est montrée totalement froide et sans aucune empathie. Sa seule réponse : prendre la chambre telle quelle ou quitter l’hôtel. Aucun effort, aucune solution proposée. Résultat ? J’ai dû passer la nuit dans ma voiture dans la rue car trop tard pour une autre réservation ailleurs , en plein froid. Une situation complètement inacceptable pour un établissement qui se dit professionnel. Le lendemain matin, aucune possibilité de me laver ou de me préparer correctement avant mes activités. Comme si ce n’était pas suffisant, j’ai eu des conséquences sur ma santé après ce séjour — gorge enflée et plusieurs jours cloué au lit à mon retour. Et le comble : des frais de 34,49 $ pour le stationnement ont été facturés sur ma carte de crédit… alors que je n’ai même pas utilisé leurs services ni dormi dans la chambre ! Impossible d’avoir des explications, le gestionnaire est soi-disant “jamais disponible”. Service client inexistant, conditions inadmissibles et pratiques douteuses. À éviter absolument.
Read More
Jumlah review per halaman
20
40