Empire Suites

Washroom is not cleaned properly, They have a nice receptionist. Breakfast is not that good .

The room was clean and ordered, big enough for a solo trip, has a large sofa and a comfortable bed.

Great Checkin, Supervisor on duty was really helpful

Chambre et autres lieux propres, services impeccables.

Did not have breakfast

Property condition and facilities are poor.

The continental breakfast was awful and such small room

It was deceiving advertisement on Expedia, poorly organized breakfast provided, elevator I highly doubly it’s safely inspected; customer service was bad as well, overall this is a hotel that I would not recommend to others and will not return again.

Reservation annulée et attente remboursement caution

Problèmes de réservation. Très long a rembourser les cautions

Everything was as expected

Frukost ett skämt! Papptallrik och muggar torftig continental frukost. Rummen rena och fräscha städ varann dag verkar det som. Personalen inte serviceminded för 5 öre varken i receptionen eller frukosten

No clean bathroom sheets were provided, next to a home shelter and 50 dollar parking a day (expensive)

We stayed 2 nights and booked an Executive King room. The room looks nothing like the pictures! Not renovated. They refused to do anything. Was told to speak to manager next day. Woman manager blamed it on Expedia, but Expedia simply gave the same pictures as the ones provided on the official website of the hotel. Management even pretended not knowing who put the pictures on their own website... After much arguing, they reluctantly ''upgraded'' our room for the 2nd night only. AC works 50% of time. TV 30'' from 1995... Because of the whole ordeal of room switching, we got tight in our schedule and asked if we could return old room key after settling in new room and preparing for a wedding event. It would have been 1h max. Manager refused and demanded we give old room keys IMMEDIATELY. That night, we asked for late check-out. The front guy agreed for 12pm instead of 11am. Next morning, a door knocking at 11:20am then phone call from same woman manager saying check-out is at 11am. After explaining to her I was agreed for 12pm, she tried to negotiate for 11:30am... I was so fed up and had to stand my ground! The whole front staff/management, when dealing with my problems, were always talking among each other in Arabic. Nothing to do with racism. More of a lack of courtesy/respect for intentionally speaking a foreign language in front of costumers. I'm a minority myself and would not do the same. Also lots of drug addicts, hookers and homeless around the hotel. Avoid!

Disorganized check-in, unresponsive garage door, garage fences and courtyard facade in disrepair, broken lamps in room, noisy and broken air conditioner, rotting bathroom door, broken mirror frame, mold in shower corners etc.

tv remote worked only after turning tv on manually breakfast coffee and starch (bread, cereals, croissants) strange decor/design clean enough but not lux only one elevator

The breakfast table was empty; the fruit and Nutella shown in the images were never provided.

Bel accueil, belle chambre, mais secteur de la ville disons... très délâbré! Soyez prudents!

Chambre confortable, mais probleme avec la toilette qui etaot bouchee. Demande au personnel de la reception faite pour reparer mais personne nest venu. Nous avons débouché la toilette seul en utilisant la poubelle de salle de bain remplie deau ppur bien flusher. Sinon experience bien

My room was at 63degrees all weekend. When I asked at front desj\k how get more heat, I was “sympathetically” told that it was not possible since hotel was on a single system. i find this hard to believe. Also, the ceiling lights in the living room was not working as well as the TV (which could very well be a lack of “how to” instructions. I will not be staying at this “luxury” accommodation again.