Does Mercure Samarinda have a swimming pool?

Yes, a swimming pool is available at Mercure Samarinda.

What do past guests say about Mercure Samarinda?

Mercure Samarinda is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Mercure Samarinda

Name: Mercure Samarinda
Address: Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112, Jalan Mulawarman No 171, Kalimantan Timur, 75112, Indonesia
Rating: 8.6

Hotels

8.6

/10

Very Good

2,037 reviews

What Guests Say About Their Stay

Staff Friendliness (157)

Bedroom (154)

Ambiance (150)

Hotel Area (143)

n***a

10.0

/ 10

The room was clean, fragrant, very comfortable to stay here until we added another day, the food was also delicious, the staff was also very friendly.

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W***n

10.0

/ 10

Staying at the Mercure was very comfortable, with friendly staff who greeted and served guests, complete facilities, and clean, comfortable rooms. Overall, the stay was very enjoyable. 🏽

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T***a

8.8

/ 10

Recommended for family vacations, in the city center, close to the mall, good and friendly service, clean rooms, and the kids love playing in the swimming pool.

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Tia R.

10.0

/ 10

Friendly hotel staff, stunning views, and delicious food create a harmonious collaboration. Thank you for your hospitality.

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U***k

10.0

/ 10

I've stayed at the Mercure twice and have always had a comfortable and excellent experience. The staff are very friendly, check-in is fast, and the rooms are clean.

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In the Area

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Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Mercure Samarinda is located in area / city Samarinda City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mercure Samarinda

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What's around Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112

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Discover More About Mercure Samarinda

Discover Your Perfect Stay at Mercure Samarinda

Welcome to Mercure Samarinda, your premier destination for an unforgettable experience in the heart of Kalimantan Timur, Indonesia. Whether you're visiting for business or leisure, Mercure Samarinda offers a harmonious blend of comfort, convenience, and local charm, ensuring a truly memorable stay. We are dedicated to providing exceptional service and world-class amenities that cater to every guest's needs.

Mercure Samarinda Location

Nestled in the vibrant city of Samarinda, Mercure Samarinda is strategically situated at Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Pusat Kota Samarinda, Samarinda, Kalimantan Timur, Indonesia, 75112. This prime location places you just a short distance from the bustling city center, making it easy to explore the local culture and attractions. The atmosphere surrounding Mercure Samarinda is one of dynamic energy, yet it offers a tranquil retreat from the everyday hustle. Its proximity to key transportation hubs ensures seamless travel for all our guests.

Mercure Samarinda Facilities & Services

Facilities for guests at Mercure Samarinda are designed to enhance your comfort and enjoyment throughout your stay. We pride ourselves on offering a comprehensive range of services to meet your every need.

A refreshing swimming pool, perfect for a leisurely dip or an invigorating swim.
A well-equipped fitness center to help you maintain your workout routine.
A relaxing spa and wellness center offering a variety of treatments to rejuvenate your body and mind.
Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
On-site dining options that cater to diverse culinary preferences.
Dedicated meeting and event spaces for your professional gatherings.
Free parking space available for guests arriving by car.

Mercure Samarinda Room Types

Explore the diverse room types of Mercure Samarinda, each thoughtfully designed to provide a comfortable and stylish sanctuary. We offer a range of accommodations to suit every traveler's preference, ensuring a restful night's sleep.

Deluxe Room:
Available with City View or Garden View. Non-smoking rooms are available. Some rooms feature a bathtub for added relaxation.
Superior Room:
Offering comfortable amenities and a pleasant ambiance. Choose between City View or Garden View. Non-smoking options are available.
Executive Room:
For those seeking a little extra space and enhanced services. Enjoy City View or Garden View. Non-smoking rooms are available, and some include a bathtub.
Suite:
Our spacious suites provide the ultimate in luxury and comfort, featuring separate living areas and premium amenities. Available with City View. Non-smoking rooms are available and include a bathtub.

Please note that Mercure Samarinda is not a pet-friendly hotel.

Mercure Samarinda Dining & Restaurants

Indulge your taste buds at the dining establishments within Mercure Samarinda, where culinary excellence meets warm hospitality. Our restaurants offer a delightful gastronomic journey, showcasing both local flavors and international cuisine.

[Restaurant Name]:
Experience a wide array of local Indonesian delicacies and international favorites. Operating hours are typically from 6:00 AM to 10:00 PM. Estimated price per person for a meal is around PHP 500 - 1000.
[Cafe/Lounge Name]:
A cozy spot for light snacks, coffee, and refreshing beverages. Perfect for casual meetings or unwinding. Operating hours are usually from 10:00 AM to 11:00 PM.

Mercure Samarinda Nearby Attractions and Activities

Discover the vibrant surroundings of Mercure Samarinda with a visit to these popular local attractions and landmarks. Immerse yourself in the rich culture and natural beauty of Kalimantan Timur.

Mahakam River:
Explore the lifeblood of Samarinda, offering boat tours and a glimpse into the local way of life along its banks.
Tenggarong Museum:
Located a short drive away, this museum showcases the history and artifacts of the Kutai Kartanegara Sultanate.
Taman Samarendah:
A beautiful urban park offering green spaces, recreational facilities, and a pleasant atmosphere for families and individuals.
Pusat Perdagangan Samarinda (Samarinda Trade Center):
A major shopping destination where you can find local crafts, fashion, and daily necessities.
Mesjid Raya Darussalam:
A significant religious landmark in Samarinda, known for its impressive architecture and spiritual ambiance.

If you are looking for other activities around Mercure Samarinda, check out the best deals on Traveloka: Recommended activities in Samarinda!

How to Get to Mercure Samarinda from the Airport

Getting to Mercure Samarinda from the nearest airport is convenient, with several transportation options available to suit your needs and budget. The airport transfer service of Mercure Samarinda is designed for your ease.

Hotel Private Airport Transfer:
For the most seamless experience, arrange for the hotel's private airport transfer service. This can be booked in advance and offers door-to-door convenience. Prices vary depending on the vehicle type, typically ranging from PHP 1500 to PHP 3000.
Metered Taxis:
Available at the airport's designated taxi stands. Ensure the meter is used for a fair fare. The journey to Mercure Samarinda usually takes around 45-60 minutes, with an estimated cost of PHP 400 - 700, depending on traffic.
Ride-hailing Services:
You can also opt for ride-hailing services, which are readily available at the airport. The cost is comparable to metered taxis.
Local Transport:
For a more local experience, consider using local buses or minibuses (angkot) if you are familiar with the routes. This is the most budget-friendly option but may require transfers and can be less direct.

For added convenience, explore airport transfer services to pre-book your ride.

Summary of Why You Should Choose to Stay at Mercure Samarinda

Choosing Mercure Samarinda for your stay in Kalimantan Timur guarantees a delightful experience filled with comfort, convenience, and excellent service. With a wide range of amenities, comfortable accommodations, and a prime location, Mercure Samarinda is the ideal choice for both business and leisure travelers.

Prime Location:
Easily accessible and close to key attractions and city amenities.
Comfortable Rooms:
A variety of well-appointed rooms to suit your needs, ensuring a restful stay.
Excellent Facilities:
From a swimming pool to a fitness center and dining options, all your needs are catered for.
Exceptional Service:
Our dedicated staff are committed to making your stay memorable.
Great Value:
Room rates at Mercure Samarinda start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Discover the best Room availability at Mercure Samarinda and start Planning your trip today. For seamless Booking Mercure Samarinda, visit Traveloka. Book budget hotels in Kalimantan Timur and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Mercure Samarinda

Others

Transportation

Bus/truck parking
Valet parking

Public Facilities

Parking
WiFi in public area

Hotel Services

Concierge
24-hour Receptionist

Things to Do

Outdoor pool

General

Swimming pool

In-room Facilities

Accommodation Policy & General Information in Mercure Samarinda

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Mercure Samarinda	13
Another facilities in Mercure Samarinda	Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Mercure Samarinda

What are available facilities at Mercure Samarinda?

There are top facilites at Mercure Samarinda such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Samarinda?

The standard check-in time at Mercure Samarinda is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Mercure Samarinda?

Mercure Samarinda is a 4.0-star hotel.

How many floors does Mercure Samarinda have?

Mercure Samarinda has 13 floors.

Does Mercure Samarinda provide parking?

Yes, Mercure Samarinda provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Mercure Samarinda

Overall Ratings & Reviews Mercure Samarinda

Traveloka (2,027)

Other sources (10)

8.7

Very Good

From 2,027 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about Mercure Samarinda

All

Staff Friendliness (79)

Ambiance (79)

Bedroom (79)

Distance to City Center (67)

Room Space (65)

Hotel Area (64)

Taste (64)

Variety (63)

Bathroom (60)

Accessibility (59)

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Traveler Reviews Mercure Samarinda

Number of reviews per page

Customer reviews

winda a.

Staycation

8.5

/10

Reviewed 1 day(s) ago

Clean rooms, good hotel service, I recommend it.

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Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

I like staying here the most, it's easy to get everywhere, the atmosphere is fun.

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Accommodation's Reply

07 Jun 2026

Dear Gentlemen/Ladies, It is with great pleasure that we at Mercure Samarinda Hotel express our sincere gratitude for your positive review and feedback. We are delighted to hear that you enjoyed your stay with us. Thanks to our convenient location and warm, pleasant atmosphere, your positive comments motivate us to continue providing the best possible service to all our guests. We hope that Mercure Samarinda Hotel will remain your choice when visiting Samarinda, and we look forward to welcoming you back in the future. Sincerely, Seto Marzono, General Manager

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Mahesa J.

10.0

/10

Reviewed 8 week(s) ago

The view is always beautiful every morning

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1 people find it helpful

Accommodation's Reply

14 May 2026

Dear Mr. Mahesa J., From Mercure Samarinda Hotel, Thank you very much for your positive review. We are delighted to hear that the stunning views every morning throughout your stay provided you with a memorable and impressive experience. Your compliments encourage us to continue striving to provide the best service and experience for all our guests. We hope that Mercure Samarinda Hotel will remain your choice when visiting Samarinda, and we look forward to welcoming you back in the future. Sincerely, Seto Marzono, General Manager

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n***a

Business

10.0

/10

Reviewed 8 week(s) ago

The room was clean, fragrant, very comfortable to stay here until we added another day, the food was also delicious, the staff was also very friendly.

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2 people find it helpful

Accommodation's Reply

14 May 2026

Dear Gentlemen/Ladies, It is with great pleasure that we are pleased to inform you from Mercure Samarinda Hotel that we greatly appreciate your positive review and feedback. We are delighted to hear that our hotel is a family-friendly choice, boasts an excellent location, and provided comfort during your stay. Your positive comments motivate us to continue striving to provide the best possible service to all our guests. We hope that Mercure Samarinda Hotel will continue to be your and your family's choice when visiting Samarinda, and we look forward to welcoming you back in the future. Sincerely, Seto Marzono, General Manager

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EKA .. Y.

10.0

/10

Reviewed 9 week(s) ago

Very good, really like it, amazing.

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1 people find it helpful

Accommodation's Reply

14 May 2026

Dear Ms. Eka, From Mercure Samarinda Hotel, Thank you very much for your positive review. We are delighted to hear that your stay at Mercure Samarinda was pleasant and met your expectations. Your compliments are an encouragement to our entire team in providing the best service and memorable experiences for all guests. We hope you will continue to be our choice when visiting Samarinda, and we look forward to welcoming you back in the future. Sincerely, Seto Marzono, General Manager

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S***a

9.7

/10

Reviewed 9 week(s) ago

More comfortable like a 5 star hotel

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Accommodation's Reply

02 May 2026

Dear Gentlemen/Ladies, This is a message from Mercure Samarinda Hotel. We would like to express our sincere gratitude for your positive review of our hotel. We are delighted to hear that you were comfortable and that the hotel met your expectations. We hope you will continue to be our choice when visiting Samarinda, and we look forward to welcoming you back in the future. Sincerely, Seto Marzono, General Manager

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A***r

10.0

/10

Reviewed 9 week(s) ago

Recommended, suitable for families. Strategic location.

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Accommodation's Reply

02 May 2026

Dear Valued Guest, Mercure Samarinda Hotel would like to express our sincere gratitude for your positive review of our hotel. We are delighted to hear that you were comfortable and that the hotel met your expectations. We hope you will continue to be your choice when visiting Samarinda, and we look forward to welcoming you and your family back in the future. Thank you for recommending us, and we will continue to strive to provide the best service! Sincerely, Seto Marzono, General Manager

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Verified Traveler

Business

10.0

/10

Reviewed 9 week(s) ago

Like and recommend for business trips

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Accommodation's Reply

02 May 2026

Dear Valued Guest, Mercure Samarinda Hotel would like to express our sincere gratitude for your positive review of our hotel. We are delighted to hear that you were comfortable and that the hotel met your expectations. We hope you will continue to be your choice when visiting Samarinda, and we look forward to welcoming you back in the future. Thank you for your recommendation, and we will continue to strive to provide the best service! Sincerely, Seto Marzono, General Manager

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Kartika L.

Staycation

10.0

/10

Reviewed 10 week(s) ago

Never get bored staying here, everything is fun.

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Accommodation's Reply

02 May 2026

Dear Ms. Kartika L, This is a brief message from Mercure Samarinda Hotel. Thank you very much for your positive review of our hotel. We are delighted to hear that you were comfortable and that it met your expectations. We hope you will continue to be our choice when visiting Samarinda, and we look forward to welcoming you back in the future. Sincerely, Seto Marzono, General Manager

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Verified Traveler

Business

10.0

/10

Reviewed 10 week(s) ago

Love it... Highly recommended for business trips or with family.

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1 people find it helpful

Accommodation's Reply

02 May 2026

Dear Valued Guest, Mercure Samarinda Hotel would like to express our sincere gratitude for your positive review of our hotel. We are delighted to hear that you were comfortable and that the hotel met your expectations. We hope you will continue to be your choice when visiting Samarinda, and we look forward to welcoming you back in the future. Thank you for your recommendation, and we will continue to strive to provide the best service! Sincerely, Seto Marzono, General Manager

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wahyu w.

10.0

/10

Reviewed 12 week(s) ago

The hotel staff is friendly.. The food is all delicious.

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Accommodation's Reply

16 Apr 2026

Dear Mr. Wahyu W., This is a brief message from Mercure Samarinda Hotel. Thank you for your positive feedback regarding your recent stay at Mercure Samarinda. Your feedback encourages us to continue striving to provide the best service to all our guests. At Mercure, guest comfort is our top priority, and we are committed to maintaining the quality of our service. The entire Mercure Samarinda team looks forward to welcoming you back again for an even better experience. Sincerely, Seto Marzono, General Manager

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Verified Traveler

Leisure

8.4

/10

Reviewed 12 week(s) ago

The receptionist staff is not friendly, smiling is worship bro

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Accommodation's Reply

16 Apr 2026

Dear Valued Guest, This is a message from Mercure Samarinda Hotel. We appreciate your feedback regarding your recent stay. Your compliments motivate us to continue providing the best possible service to all our guests. However, we apologize for the unpleasant experience you had with the reception staff, whom you felt were not as friendly as expected. This did not reflect the standard of service we expect. We have followed up on this feedback with the relevant teams to evaluate and provide further recommendations to ensure all guests receive friendly and professional service in accordance with Mercure's standards. At Mercure, guest comfort is our top priority, and therefore we are committed to continuously improving the quality of our service. The entire Mercure Samarinda team looks forward to welcoming you back for an even better experience. Sincerely, Seto Marzono, General Manager

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R***y

Leisure

9.7

/10

Reviewed 13 week(s) ago

The room is great, clean, and tidy. I'd recommend adding Netflix to the TV if possible. 😁

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Accommodation's Reply

16 Apr 2026

Dear Valued Guest, Mercure Samarinda Hotel is pleased to share our gratitude for your positive feedback regarding your recent stay. This encourages us to continue providing the best possible service to all our guests. Regarding your suggestion to add Netflix to the in-room TV, we appreciate your valuable comment. We are currently evaluating and developing various amenities, including improvements to our in-room entertainment system, to make your stay more comfortable and modern. We have forwarded this feedback to the relevant team for consideration in future amenities development. In the meantime, our team is happy to assist you in finding alternative entertainment options during your stay. At Mercure, guest comfort is our top priority, and we are committed to continuously improving the quality of our service and amenities. The entire Mercure Samarinda Hotel team looks forward to welcoming you back again for an even better experience. Sincerely, Seto Marzono, General Manager

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Verified Traveler

8.5

/10

Reviewed 13 week(s) ago

Staying at the Mercure Samarinda Hotel was impressive, what I liked most was the food at breakfast which was tastier than other hotels, thank you Mercure for making an impression

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1 people find it helpful

Accommodation's Reply

01 Apr 2026

Dear Valued Guest, We are pleased to inform you that the Mercure Samarinda Hotel would like to express our gratitude for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed your stay at the Mercure Samarinda, especially the quality of the breakfast. Your compliments motivate our team to continue striving to provide the highest quality service and food. We hope to welcome you back again in the future for another memorable experience. Sincerely, Seto Marzono, General Manager

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Siti H. S.

Leisure

8.7

/10

Reviewed 14 week(s) ago

The room was comfortable, but the toilet was a bit smelly, the blower wasn't working properly, and breakfast was only for 1 adult and 1 child under 5. A husband, wife, and child would have to pay an additional 200,000++ Rupiah. Breakfast is usually for 2 adults everywhere.

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Accommodation's Reply

16 Apr 2026

Dear Mr./Ms. Siti H. S., Sincerely yours from Mercure Samarinda. Thank you for your positive feedback regarding your stay at Mercure Samarinda. We are delighted that you felt comfortable during your stay with us. This motivates us to continue providing the best service to all our guests. However, we apologize for the inconvenience you experienced regarding the odor in the bathroom and the less-than-ideal fan performance. We have informed the relevant team about this for investigation and improvement to ensure your continued comfort in the future. Regarding the breakfast benefit, please be informed that a room with breakfast for one adult is possible, as the number of adults selected during the booking process was 1. At Mercure Samarinda, we also offer a room with breakfast for one adult option, which is typically chosen by solo travelers. We understand that this may cause some inconvenience, especially for guests traveling with families. Therefore, in the future, our team will provide more detailed information about booking benefits, both before arrival and during check-in, to avoid misunderstandings. Furthermore, we would be happy to recommend the package that best suits your needs. At Mercure, guest comfort is our top priority. We remain committed to improving the quality of our services and facilities to provide a better stay experience. The entire Mercure Samarinda team looks forward to welcoming you back again for an even more memorable experience. Sincerely, Seto Marzono, General Manager

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Ridha S.

Leisure

10.0

/10

Reviewed 14 week(s) ago

Masya Allah, the hotel staff was very friendly and helpful during the check-in process. Thank you also to Hotel Mercure for the welcome and welcome fruit. Alhamdulillah, during my stay and vacation at Mercure Hotel, I was very impressed, from the service to the best facilities, the comfort and cleanliness of the room were prioritized, so it was very happy and comfortable for the children during the vacation. Always success Hotel Mercure Samarinda. The best Accor hotel in Kalimantan ✨

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Accommodation's Reply

16 Apr 2026

Dear Ms. Ritha G., This is a brief message from Mercure Samarinda Hotel. Thank you for your positive feedback regarding your recent stay at Mercure Samarinda. Your feedback encourages us to continue striving to provide the best possible service to all our guests. At Mercure, guest comfort is our top priority, and we will continue to strive to maintain the quality of our service. The entire Mercure Samarinda team looks forward to welcoming you back again for an even better experience. Sincerely, Seto Marzono, General Manager

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H***l

9.7

/10

Reviewed 14 week(s) ago

The staff are friendly, the AC is noisy and the food menu is not very varied, overall everything else is quite okay.

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Accommodation's Reply

16 Apr 2026

Dear Valued Guest, This is a brief update from Mercure Samarinda Hotel. Thank you for your positive feedback regarding your recent stay at Mercure Samarinda. This feedback motivates us to continue providing the best possible service to all our guests. Regarding your comment about the lack of variety in the menu, we apologize for any inconvenience. We have forwarded this feedback to the relevant team for consideration. In the future, we will review and improve our menu to offer more variety and options to meet the needs and expectations of all our guests. At Mercure, guest comfort is our top priority, and therefore we are committed to continuously improving the quality of our service and products. The entire Mercure Samarinda team looks forward to welcoming you back again for an even better experience. Sincerely, Seto Marzono, General Manager

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d***o

Staycation

9.7

/10

Reviewed 14 week(s) ago

Nice place, good service, in the city center

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Accommodation's Reply

28 Mar 2026

Dear Valued Guest, We would like to inform you from Mercure Samarinda Hotel that we appreciate your positive feedback regarding your recent stay. Your feedback is a great encouragement to us, and we strive to continue providing the best possible service to all our guests. At Mercure, guest comfort is our top priority, and therefore we will continue to maintain the quality of our service. The entire team at Mercure Samarinda Hotel looks forward to welcoming you back again for an even better experience. Sincerely, Seto Marzono, General Manager

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Lelen G.

Business

10.0

/10

Reviewed 17 week(s) ago

Everything felt comfortable. I'll definitely stay here again next time.

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1 people find it helpful

Accommodation's Reply

13 Mar 2026

Dear Ms. Lelein G., This is a message from Mercure Samarinda Hotel. Thank you for your positive feedback regarding your recent stay at Mercure Samarinda. Your feedback encourages us to continue striving to provide the best possible service to all our guests. At Mercure, guest comfort is our top priority, and we will continue to maintain the quality of our service. The entire Mercure Samarinda team looks forward to welcoming you back again for an even better experience. Sincerely, Seto Marzono, General Manager

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ready g.

10.0

/10

Reviewed 19 week(s) ago

My first stay with my family during Ramadan. The sahur service was excellent and the staff were very friendly... It was great.

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Accommodation's Reply

27 Feb 2026

Dear Mr. Ready G., Mercure Samarinda Hotel would like to express our gratitude for your positive feedback regarding your recent stay with your family at Mercure Samarinda. Your feedback encourages us to continue striving to provide the best possible service to all our guests. At Mercure, guest comfort is our top priority, and we will continue to strive to maintain the quality of our service. The entire Mercure Samarinda team looks forward to welcoming you back again for an even better experience. Sincerely, Seto Marsono, General Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.