Serela Riau

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7.8
/10
Pleasant
6,375 reviews

What Guests Say About Their Stay

M***a

10.0
/ 10
Very satisfying, comfortable rooms, quiet and peaceful atmosphere, friendly service.
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D***I

10.0
/ 10
I swear this is the first time I've found a hotel that is truly comfortable, from the room staff and others, the room is super clean and comfortable, the staff are friendly, next time I'll go on holiday here again
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tyani r.

9.7
/ 10
Stay here is comfortable, clean, cheap, and the location is close to everywhere, many cafes, eateries, and nearby outlets. The breakfast menu is also varied and delicious.
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W***a

9.7
/ 10
The room was spacious, the staff were all nice and helpful. They provided in-room breakfast and it was yummy and in big portion (fried rice, sweet and sour chicken, vegetables, bread, fruits, water). It was a pleasant stay. Thank you.

Dinda A. L.

8.5
/ 10
Good service and so happy to stay 4 nights here. Thanks.
In the Area
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Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114

Main Facilities

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Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
Serela Riau is a 3-star hotels that has been welcoming guests since 2005. It was previously known as Serela Riau by KAGUM Hotels. The accommodation went through a renovation in 2005. Serela Riau is part of KAGUM Hotels. There are 83 rooms spread across 6 floors.
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What's around Serela Riau

Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114
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Discover More About Serela Riau

Welcome to Serela Riau, your ideal destination for a memorable stay in Jawa Barat, Indonesia. Whether you're planning a business trip or a leisurely getaway, Serela Riau offers a blend of comfort, convenience, and exceptional service that will make your visit truly special. Discover the charm of this beautiful region with a stay that promises relaxation and rejuvenation.

Serela Riau Location

Serela Riau is conveniently situated in the vibrant area of Bandung, Jawa Barat. You can find us at Jl. RE Martadinata No. 56, Jalan Riau, Bandung, Jawa Barat, Indonesia, 40114. Our prime location places us approximately 5 kilometers from the bustling city center, making it easy to access key business districts and popular attractions. For those arriving by road, we are a short drive from the nearest major highway, ensuring a smooth journey. The atmosphere surrounding Serela Riau is one of welcoming tranquility, offering a peaceful retreat while still being close to the energy of Bandung. It's an ideal spot for those seeking a comfortable base to explore the rich culture and natural beauty of West Java.

Serela Riau Facilities & Services

Facilities for guests at Serela Riau are designed to enhance your comfort and convenience throughout your stay. We are committed to providing a seamless experience for all our visitors.

  • Swimming Pool: Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a day of exploration. Open daily from 7:00 AM to 7:00 PM. No additional fee.
  • Fitness Center: Stay active during your trip at our well-equipped fitness center. Available from 6:00 AM to 9:00 PM. No additional fee.
  • Restaurant: Enjoy delicious meals at our on-site restaurant, offering a variety of local and international cuisines. Operating hours are from 6:30 AM to 10:00 PM.
  • Meeting Rooms: For business travelers, we offer versatile meeting rooms equipped with modern amenities. Please inquire about availability and rates.
  • Wi-Fi: Complimentary high-speed Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • Parking: We provide free parking space for guests who are traveling by car.
  • 24-Hour Front Desk: Our friendly and professional staff are available around the clock to assist you with any requests.
  • Room Service: Enjoy the convenience of in-room dining with our room service, available from 7:00 AM to 11:00 PM.

Serela Riau Room Types

Discover a range of comfortable and well-appointed accommodations with our diverse room types of Serela Riau. Each room is designed to provide a relaxing sanctuary after a day of exploring or working.

  • Deluxe Room: These rooms offer a comfortable space with a choice of city or garden views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Executive Room: Slightly larger than our Deluxe rooms, Executive rooms provide enhanced amenities and a choice of views. Available in smoking and non-smoking options. Bathtub available in select rooms.
  • Suite: For those seeking extra space and luxury, our Suites offer a separate living area and premium furnishings. Enjoy city or garden views. Available in non-smoking. Bathtub included.
  • Family Room: Perfect for families traveling together, these spacious rooms are designed to accommodate multiple guests comfortably. Available in non-smoking. Bathtub may be available in select rooms.

Please note that pet-friendly rooms are not available at Serela Riau.

Serela Riau Dining & Restaurants

Savor a delightful culinary journey at Serela Riau, where our dining options cater to every palate. From local Indonesian specialties to international favorites, our restaurants promise a memorable gastronomic experience.

  • Serela Restaurant: Our main dining venue offers a buffet breakfast from 6:30 AM to 10:00 AM, with à la carte options for lunch and dinner. Expect to spend approximately PHP 500 - PHP 800 per person for a full meal. The restaurant is open daily from 6:30 AM to 10:00 PM.
  • Lobby Lounge: A cozy spot to enjoy coffee, tea, and light snacks throughout the day. Open from 9:00 AM to 9:00 PM. Light snacks range from PHP 150 - PHP 300.

Serela Riau Nearby Attractions and Activities

Serela Riau is ideally located to explore the vibrant city of Bandung and its surrounding attractions. Immerse yourself in the local culture and natural beauty that West Java has to offer.

  • Gedung Sate: A historic landmark and architectural marvel, offering a glimpse into Bandung's colonial past.
  • Museum Geologi: Discover the geological wonders of Indonesia with fascinating exhibits on fossils, minerals, and volcanic activity.
  • Taman Hutan Raya Ir. H. Djuanda (Dago Pakar): A vast forest park offering hiking trails, waterfalls, and stunning city views.
  • Cihampelas Walk: A popular shopping mall and entertainment complex known for its unique jeans-themed street and diverse retail outlets.
  • Kawah Putih (White Crater): A breathtaking volcanic crater lake with surreal turquoise waters, located a scenic drive from Bandung.

If you are looking for other activities around Serela Riau, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Serela Riau from the Airport

Getting to Serela Riau from Husein Sastranegara International Airport (BDO) is straightforward, with several convenient options available. Whether you prefer a direct transfer or a more local experience, we've got you covered. The airport transfer service of Serela Riau can be arranged for your convenience.

  • Hotel Private Airport Transfer: For a seamless and comfortable journey, you can arrange a private transfer directly with the hotel. This service offers door-to-door convenience. The estimated cost is around PHP 500 - PHP 800, depending on the vehicle type. Please book in advance through the hotel.
  • Taxi: Metered taxis are readily available at the airport. The journey to Serela Riau typically takes about 20-30 minutes, depending on traffic. The estimated fare is PHP 150 - PHP 250.
  • Ride-hailing Service: You can also use a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. The estimated fare is similar to that of a metered taxi.
  • Public Transportation: While less direct, local buses and angkots (minibuses) are available, offering a more immersive local experience. This option is the most budget-friendly but requires navigating local routes.

For hassle-free travel, consider booking airport transfer services in advance or inquire about the Serela Riau airport transfer.

Summary of Why You Should Choose to Stay at Serela Riau

Choosing Serela Riau for your stay in Jawa Barat means opting for comfort, convenience, and excellent value. With a wide range of amenities and a prime location, it's the perfect base for exploring Bandung and its surroundings.

  • Prime Location: Easily accessible and close to major attractions and city center.
  • Comfortable Rooms: A variety of room types to suit every traveler's needs.
  • Excellent Facilities: Enjoy our swimming pool, fitness center, and on-site dining.
  • Exceptional Service: Our dedicated staff are committed to making your stay enjoyable.
  • Great Value: Competitive pricing and special offers available.

Room availability at Serela Riau is often in high demand, so we recommend booking in advance. For the best rates and a seamless booking experience, consider Booking Serela Riau through Traveloka. You can also explore other options:

Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices.

All facilities in Serela Riau

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Meals & Dining

  • Breakfast

Nearby Facilities

  • ATM/Bank

Public Facilities

  • Room service
  • Restaurant
  • Elevator
  • Safety deposit box
  • Coffee shop

Business Facilities

  • Projector
  • Meeting facilities

Connectivity

  • Wi-Fi
  • LAN Internet access
  • Wi-Fi in public areas

Accommodation Facilities

  • Smoking area
  • Family room
  • Car park

Activity & Leisure

  • Massage
  • Spa

Guest Services

  • Luggage storage
  • Laundry Service
  • 24-hour security
  • Concierge
  • 24-hour front desk

Transportation

  • Valet parking

Accommodation Policy & General Information in Serela Riau

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Serela Riau
83
Number of floors in Serela Riau
6
Another facilities in Serela Riau
Breakfast, ATM/Bank, Room service, Restaurant, Elevator

Frequently asked question in Serela Riau

What is normal check-in & check-out time at Serela Riau?
The standard check-in time at Serela Riau is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Serela Riau?
Serela Riau is a 3.0-star hotel.
How many floors does Serela Riau have?
Serela Riau has 6 floors.
How many rooms are available at Serela Riau?
Serela Riau has 83 rooms in total.
What do past guests say about Serela Riau?
Serela Riau is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Serela Riau

Overall Ratings & Reviews Serela Riau

Traveloka (6,332)
Other sources (43)
7.9
Pleasant
From 6,332 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.7

Location

8.5

Service and Facilites

7.9

People often mention about Serela Riau
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Distance to City Center (82)
Surroundings (70)
Ambiance (64)
Accessibility (63)
Bedroom (61)
Staff Friendliness (60)
Bathroom (59)
Room Space (45)
Variety (45)
Taste (43)
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Traveler Reviews Serela Riau

Number of reviews per page
20
40
Customer reviews
L***y
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 day(s) ago
Vintage is actually fine as long as it's clean. When I entered the room, the first thing I noticed was the mattress. It had only been made but not replaced. There were hairs on the sheets and inside of the blanket. There were also stains. I immediately moved to another hotel.
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M***a
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Business
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10.0
/10
Reviewed 2 week(s) ago
The room is really good, comfortable, very quiet, clean, I really like it.
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A***r
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8.5
/10
Reviewed 3 week(s) ago
Strategic location and many interesting spots around the hotel.
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N***r
icon-Staycation
Staycation
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6.3
/10
Reviewed 4 week(s) ago
The bedroom door doesn't work properly, the power outlet is damaged, the old-fashioned bedroom furniture is not well maintained, the bathroom door is like a public toilet.
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G***y
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10.0
/10
Reviewed 4 week(s) ago
the hotel is very nice and comfortable....
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S***h
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
A great hotel for a nice room at an affordable price.
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teti h.
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8.5
/10
Reviewed 5 week(s) ago
Further improved cleanliness and breakfast menu.
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Mamiw
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, and the hotel is conveniently located for those with FOMO. The place is clean and comfortable, but yesterday the sheets were dirty, even though they said they were cleaning before check-in. It's a shame, but I'm just making a suggestion, as it's usually always clean. Next time, it'll be even cleaner and more successful.
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1 people find it helpful
D***i
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8.2
/10
Reviewed 10 week(s) ago
The sheets were stained, the bathroom was poorly maintained. An old hotel with poor maintenance. Good location.
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3 people find it helpful
f***a
icon-Leisure
Leisure
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9.7
/10
Reviewed 11 week(s) ago
A hotel that is close to everywhere, you can walk to find culinary delights.
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1 people find it helpful
G***a
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Leisure
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8.8
/10
Reviewed 12 week(s) ago
Overall comfortable and quiet, plus the staff are friendly and helpful.
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Edwin W.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 12 week(s) ago
The old building is poorly maintained, especially the doors. The toilet smells from the drain, and it needs to be covered with a wet towel to reduce the odor. Make sure the room is non-smoking, not a smoking room that's been freshened up to look like one.
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2 people find it helpful
R***l
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The location is great on Jalan Riau, close to the Saprua sports center.
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1 people find it helpful
G***y
icon-origin-TRAVELOKA
6.4
/10
Reviewed 15 week(s) ago
The hotel staff is friendly, the service is good, but it's a shame the water heater doesn't work, there's no smart TV, the wifi is slow, and the building is old so it's a bit scary.
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R***a
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8.3
/10
Reviewed 15 week(s) ago
The location is good, close to everywhere, but it's a shame that I got a room where the door handle was about to come off, so I was nervous every time I wanted to open the door.
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1 people find it helpful
A***t
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Comfortable stay experience from parking, hotel service..👍
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3 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 19 week(s) ago
I stayed in room 210. The cleanliness management was lacking, especially in the bathroom (the floor was rarely brushed, the sink faucet couldn't be closed) and the sheets were already crumpled white.
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2 people find it helpful
C***a
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 20 week(s) ago
The front office staff requested a 15-minute check-out time, but that's not possible. Even 5-star hotels can handle this. Please improve the attitude of the front office management, especially the women. The receptionist position is still too young; learn more from the seniors.
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Indriyati P.
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9.1
/10
Reviewed 21 week(s) ago
The hotel's location is strategic, but the cleanliness of the rooms and bathrooms could still be improved.
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Mohamad R. D. R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The location is very strategic, close to Cihapit Market and other eateries. The staff is very friendly and helpful.
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1 people find it helpful
Number of reviews per page
20
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.