How many rooms are available at Serela Riau?

Serela Riau has 83 rooms in total.

Does Serela Riau provide parking?

Yes, Serela Riau provides parking. Please confirm details directly with the hotel.

What do past guests say about Serela Riau?

Serela Riau is well-known for its Location, Service and Facilites, Meal, as reviewed by verified Traveloka guests.

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Serela Riau

Name: Serela Riau
Address: Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114, Jl. RE Martadinata No. 56, Jawa Barat, 40114, Indonesia
Rating: 7.8

Hotels

Preferred Partner

7.8

/10

Pleasant

6,416 reviews

What Guests Say About Their Stay

Distance To City Center (104)

Surroundings (80)

Accessibility (80)

Staff Friendliness (70)

M***a

10.0

/ 10

Very satisfying, comfortable rooms, quiet and peaceful atmosphere, friendly service.

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D***I

10.0

/ 10

I swear this is the first time I've found a hotel that is truly comfortable, from the room staff and others, the room is super clean and comfortable, the staff are friendly, next time I'll go on holiday here again

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tyani r.

9.7

/ 10

Stay here is comfortable, clean, cheap, and the location is close to everywhere, many cafes, eateries, and nearby outlets. The breakfast menu is also varied and delicious.

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W***a

9.7

/ 10

The room was spacious, the staff were all nice and helpful. They provided in-room breakfast and it was yummy and in big portion (fried rice, sweet and sour chicken, vegetables, bread, fruits, water). It was a pleasant stay. Thank you.

Dinda A. L.

8.5

/ 10

Good service and so happy to stay 4 nights here. Thanks.

In the Area

See Map

Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Serela Riau by KAGUM Hotels Serela Riau is located in area / city Riau Street. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Serela Riau

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Serela Riau

Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114

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Discover More About Serela Riau

Welcome to Serela Riau, your ideal destination for a memorable stay in Jawa Barat, Indonesia. Whether you're planning a business trip or a leisurely getaway, Serela Riau offers a blend of comfort, convenience, and exceptional service that will make your visit truly special. Discover the charm of this beautiful region with a stay that promises relaxation and rejuvenation.

Serela Riau Location

Serela Riau is conveniently situated in the vibrant area of Bandung, Jawa Barat. You can find us at Jl. RE Martadinata No. 56, Jalan Riau, Bandung, Jawa Barat, Indonesia, 40114. Our prime location places us approximately 5 kilometers from the bustling city center, making it easy to access key business districts and popular attractions. For those arriving by road, we are a short drive from the nearest major highway, ensuring a smooth journey. The atmosphere surrounding Serela Riau is one of welcoming tranquility, offering a peaceful retreat while still being close to the energy of Bandung. It's an ideal spot for those seeking a comfortable base to explore the rich culture and natural beauty of West Java.

Serela Riau Facilities & Services

Facilities for guests at Serela Riau are designed to enhance your comfort and convenience throughout your stay. We are committed to providing a seamless experience for all our visitors.

Swimming Pool:
Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a day of exploration. Open daily from 7:00 AM to 7:00 PM. No additional fee.
Fitness Center:
Stay active during your trip at our well-equipped fitness center. Available from 6:00 AM to 9:00 PM. No additional fee.
Restaurant:
Enjoy delicious meals at our on-site restaurant, offering a variety of local and international cuisines. Operating hours are from 6:30 AM to 10:00 PM.
Meeting Rooms:
For business travelers, we offer versatile meeting rooms equipped with modern amenities. Please inquire about availability and rates.
Wi-Fi:
Complimentary high-speed Wi-Fi is available throughout the hotel, keeping you connected at all times.
Parking:
We provide free parking space for guests who are traveling by car.
24-Hour Front Desk:
Our friendly and professional staff are available around the clock to assist you with any requests.
Room Service:
Enjoy the convenience of in-room dining with our room service, available from 7:00 AM to 11:00 PM.

Serela Riau Room Types

Discover a range of comfortable and well-appointed accommodations with our diverse room types of Serela Riau. Each room is designed to provide a relaxing sanctuary after a day of exploring or working.

Deluxe Room:
These rooms offer a comfortable space with a choice of city or garden views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
Executive Room:
Slightly larger than our Deluxe rooms, Executive rooms provide enhanced amenities and a choice of views. Available in smoking and non-smoking options. Bathtub available in select rooms.
Suite:
For those seeking extra space and luxury, our Suites offer a separate living area and premium furnishings. Enjoy city or garden views. Available in non-smoking. Bathtub included.
Family Room:
Perfect for families traveling together, these spacious rooms are designed to accommodate multiple guests comfortably. Available in non-smoking. Bathtub may be available in select rooms.

Please note that pet-friendly rooms are not available at Serela Riau.

Serela Riau Dining & Restaurants

Savor a delightful culinary journey at Serela Riau, where our dining options cater to every palate. From local Indonesian specialties to international favorites, our restaurants promise a memorable gastronomic experience.

Serela Restaurant:
Our main dining venue offers a buffet breakfast from 6:30 AM to 10:00 AM, with à la carte options for lunch and dinner. Expect to spend approximately PHP 500 - PHP 800 per person for a full meal. The restaurant is open daily from 6:30 AM to 10:00 PM.
Lobby Lounge:
A cozy spot to enjoy coffee, tea, and light snacks throughout the day. Open from 9:00 AM to 9:00 PM. Light snacks range from PHP 150 - PHP 300.

Serela Riau Nearby Attractions and Activities

Serela Riau is ideally located to explore the vibrant city of Bandung and its surrounding attractions. Immerse yourself in the local culture and natural beauty that West Java has to offer.

Gedung Sate:
A historic landmark and architectural marvel, offering a glimpse into Bandung's colonial past.
Museum Geologi:
Discover the geological wonders of Indonesia with fascinating exhibits on fossils, minerals, and volcanic activity.
Taman Hutan Raya Ir. H. Djuanda (Dago Pakar):
A vast forest park offering hiking trails, waterfalls, and stunning city views.
Cihampelas Walk:
A popular shopping mall and entertainment complex known for its unique jeans-themed street and diverse retail outlets.
Kawah Putih (White Crater):
A breathtaking volcanic crater lake with surreal turquoise waters, located a scenic drive from Bandung.

If you are looking for other activities around Serela Riau, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Serela Riau from the Airport

Getting to Serela Riau from Husein Sastranegara International Airport (BDO) is straightforward, with several convenient options available. Whether you prefer a direct transfer or a more local experience, we've got you covered. The airport transfer service of Serela Riau can be arranged for your convenience.

Hotel Private Airport Transfer:
For a seamless and comfortable journey, you can arrange a private transfer directly with the hotel. This service offers door-to-door convenience. The estimated cost is around PHP 500 - PHP 800, depending on the vehicle type. Please book in advance through the hotel.
Taxi:
Metered taxis are readily available at the airport. The journey to Serela Riau typically takes about 20-30 minutes, depending on traffic. The estimated fare is PHP 150 - PHP 250.
Ride-hailing Service:
You can also use a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. The estimated fare is similar to that of a metered taxi.
Public Transportation:
While less direct, local buses and angkots (minibuses) are available, offering a more immersive local experience. This option is the most budget-friendly but requires navigating local routes.

For hassle-free travel, consider booking airport transfer services in advance or inquire about the Serela Riau airport transfer.

Summary of Why You Should Choose to Stay at Serela Riau

Choosing Serela Riau for your stay in Jawa Barat means opting for comfort, convenience, and excellent value. With a wide range of amenities and a prime location, it's the perfect base for exploring Bandung and its surroundings.

Prime Location:
Easily accessible and close to major attractions and city center.
Comfortable Rooms:
A variety of room types to suit every traveler's needs.
Excellent Facilities:
Enjoy our swimming pool, fitness center, and on-site dining.
Exceptional Service:
Our dedicated staff are committed to making your stay enjoyable.
Great Value:
Competitive pricing and special offers available.

Room availability at Serela Riau is often in high demand, so we recommend booking in advance. For the best rates and a seamless booking experience, consider Booking Serela Riau through Traveloka. You can also explore other options:

Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices.

All facilities in Serela Riau

Entertainment Facility

Functional Hall

Common Space

Lobby

Exterior

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Smoking area

Hotel Services

Concierge
24-hour security
Laundry service
Luggage storage
24-hour Receptionist

Business Facilities

Business center
Meeting facilities
Projector

Food and Drinks

Bar
Breakfast

Things to Do

Massage
Spa

Connectivity

LAN Internet
Free WiFi

Transportation

Valet parking

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Serela Riau

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 03.00 PM

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Serela Riau	83
Number of floors in Serela Riau	6
Another facilities in Serela Riau	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Serela Riau

What are available facilities at Serela Riau?

There are top facilites at Serela Riau such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Serela Riau?

The standard check-in time at Serela Riau is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Serela Riau provide breakfast?

Yes, Serela Riau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Serela Riau?

Serela Riau is a 3.0-star hotel.

How many floors does Serela Riau have?

Serela Riau has 6 floors.

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More Reviews from Other Guests in Serela Riau

Overall Ratings & Reviews Serela Riau

Traveloka (6,373)

Other sources (43)

7.9

Pleasant

From 6,373 reviews

Provided by travelers on

Cleanliness

7.6

Room Comfort

7.6

Meal

7.7

Location

8.5

Service and Facilites

7.9

People often mention about Serela Riau

All

Distance to City Center (74)

Surroundings (63)

Accessibility (57)

Ambiance (55)

Bathroom (53)

Bedroom (52)

Staff Friendliness (51)

Variety (42)

Room Space (41)

Taste (40)

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Traveler Reviews Serela Riau

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Customer reviews

Verified Traveler

8.8

/10

Reviewed 4 day(s) ago

Not bad, but unfortunately, breakfast isn't a buffet. There's also no notification in the app that breakfast is a set menu delivered to your room. Cleanliness is decent, the bathroom walls are still yellow, but the worst part is the front area near the lobby—it looks like a former cafe, and it smells of rat urine. Hopefully, this can be improved, because the price isn't that cheap.

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Y***a

8.7

/10

Reviewed 3 week(s) ago

The place is comfortable, it's okay for a 3-star hotel, the cleanliness is also maintained, the location is very strategic, everywhere is close, just walking distance. However, yesterday I got a room door that was a bit damaged, the lock part was a bit worried. The TV remote cover was also broken, it would be better to replace the door and remote.

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2 people find it helpful

Mamiw

Transit

9.7

/10

Reviewed 3 week(s) ago

Strategic location, clean, comfortable, friendly staff, close to the city and popular culinary spots, affordable prices.. Great

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s***a

8.4

/10

Reviewed 3 week(s) ago

The pillows smell really bad, haven't been changed in days, a bit musty.

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2 people find it helpful

T***o

Business

8.5

/10

Reviewed 4 week(s) ago

Hotel staff service is friendly and helpful

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I***A

Leisure

8.5

/10

Reviewed 5 week(s) ago

Where is it close to, recommended for price

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Verified Traveler

7.5

/10

Reviewed 6 week(s) ago

Bathroom sink not working (room 136)

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Verified Traveler

Transit

10.0

/10

Reviewed 7 week(s) ago

Feels like stopping by a shop, easy to go anywhere.

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1 people find it helpful

A***n

Transit

8.3

/10

Reviewed 8 week(s) ago

Sorry, "For that price, the quality of the room and facilities are far from expectations. Cleanliness is poor, many of the facilities are broken, the sink faucet is loose and needs to be held when used, the carpet is dirty and dull (luckily there are slippers), the walls are dirty and lack maintenance, the furniture is damaged, and much more. Maximum PM is needed.

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2 people find it helpful

Verified Traveler

Staycation

8.5

/10

Reviewed 8 week(s) ago

For a very strategic location and close to places to eat.

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2 people find it helpful

A***a

Leisure

9.1

/10

Reviewed 8 week(s) ago

The staff is very friendly and helpful.

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1 people find it helpful

S***a

Staycation

5.7

/10

Reviewed 9 week(s) ago

Sorry, but this is a rather lacking experience for that price :(. Starting from the power outlet near the bed that was not lit (fortunately they still provided a solution by lending a terminal), and also the amenities were incomplete such as tissues had to be asked first to the receptionist and were not equipped with a tissue holder (this is still understandable), there was no telephone to call the receptionist (maybe because of the room type), the hairdryer could not be borrowed with the information "according to the room type" (which I thought was still provided with the facility to be borrowed from the receptionist), as well as the many small ants in the room, torn towels (in my opinion not suitable for use). Please check again, because even though we only booked a "smartroom" room, should we be given such service?

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1 people find it helpful

Alfi S.

Leisure

8.2

/10

Reviewed 9 week(s) ago

The room was comfortable enough for sleeping, as most of our activities were outside. The service and facilities were 4/10. I complained about the exhaust fan in the toilet not turning on, but they just said yes, but no action was taken, even though the water heater was producing a lot of steam when in use and it was dangerous if the exhaust fan wasn't working. There was also no mini-fridge in the room, making it difficult to store food brought in, even though the Grand Family room I chose had a non-essential safe. Lastly, there was the access card. After checking in and entering the room, it wouldn't work, so I had to go down to the lobby to request an upgrade. I stayed for three days, and I had to request an upgrade every day. Management needs to improve. I think the location is good, and if management is improved, there will be more repeat customers. I noticed that at breakfast, there were only two existing employees, even though there were quite a lot of guests. So, in my opinion, the service experience was rather poor in the restaurant, and I opted to eat out for breakfast.

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Verified Traveler

10.0

/10

Reviewed 10 week(s) ago

Checked in at night to rest up from my trip home. I was satisfied, but unfortunately, it was Eid, so parking was probably difficult. However, the valet parking attendant was very responsive and helpful.

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Benyamin S.

Staycation

7.2

/10

Reviewed 11 week(s) ago

On the second day of our stay, the water for bathing was dirty because the water reservoir was being cleaned, so the dirty water could not be used for bathing.

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2 people find it helpful

f***a

Leisure

6.0

/10

Reviewed 11 week(s) ago

It's not a smart TV, so the screen isn't clear. The cupboards and tables need to be upgraded. The carpet is worn out, and the tables are old. The bathroom water was dirty, as a result of a problem that just happened yesterday. There are no windows at all.

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Verified Traveler

Leisure

8.8

/10

Reviewed 13 week(s) ago

I stayed in the family room for a long weekend getaway. The location and ambiance were great. Although the property is old, it is still well maintained. However, the management should pay more attention to the room’s cleanliness. I believe the bed sheets and towels were properly cleaned, but they seem too old to be reused for guests as the colors have already faded. The legs of the bed frame should be repaired or replaced, as they seem worn out, and no refrigerator provided. We’re happy with our stay at Serela Hotel Riau overall. See you next time.

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Verified Traveler

Business

8.8

/10

Reviewed 15 week(s) ago

The location is very strategic, especially close to many eateries. Unfortunately, the water heater doesn't work at night, but it does come back on in the morning.

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1 people find it helpful

Nashrul

Staycation

9.4

/10

Reviewed 15 week(s) ago

Fun... Perfect for a vacation.

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N***l

Business

9.4

/10

Reviewed 15 week(s) ago

I don't know how many times I've stayed here.. It's really nice.. Close to hangout spots.

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1 people find it helpful

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