USD | EN

Get App

Support

Search Hotels

Serela Riau

Name: Serela Riau
Address: Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114, Jl. RE Martadinata No. 56, Jawa Barat, 40114, Indonesia
Rating: 7.8

Hotels

Preferred Partner

Finding rooms for you...

7.8

/10

Pleasant

6,375 reviews

What Guests Say About Their Stay

M***a

10.0

/ 10

Very satisfying, comfortable rooms, quiet and peaceful atmosphere, friendly service.

See original

D***I

10.0

/ 10

I swear this is the first time I've found a hotel that is truly comfortable, from the room staff and others, the room is super clean and comfortable, the staff are friendly, next time I'll go on holiday here again

See original

tyani r.

9.7

/ 10

Stay here is comfortable, clean, cheap, and the location is close to everywhere, many cafes, eateries, and nearby outlets. The breakfast menu is also varied and delicious.

See original

W***a

9.7

/ 10

The room was spacious, the staff were all nice and helpful. They provided in-room breakfast and it was yummy and in big portion (fried rice, sweet and sour chicken, vegetables, bread, fruits, water). It was a pleasant stay. Thank you.

Dinda A. L.

8.5

/ 10

Good service and so happy to stay 4 nights here. Thanks.

In the Area

See Map

Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114

Main Facilities

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Family room

Serela Riau is a 3-star hotels that has been welcoming guests since 2005. It was previously known as Serela Riau by KAGUM Hotels. The accommodation went through a renovation in 2005. Serela Riau is part of KAGUM Hotels. There are 83 rooms spread across 6 floors.

Serela Riau Address: Map & Location

Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114

Discover More Places

Discover More About Serela Riau

General Information

Location

Located at Jl. RE Martadinata No. 56 in Bandung, Indonesia. Those looking to explore will find Sunset Delight 3C Blossom Park, B2 SITE, and HiBer Tourism Business Group (Moving Together) nearby.

Facilities & Amenities

Serela Riau has Laundry service, Parking, Restaurant, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, Serela Riau has Meeting facilities and Projector available.

Dining

Guests can stop by the café.

Contact

Email: riaubandung@serelahotel.com
Phone number: +62224240328
Website: www.serelahotel.com/riau-bandung

All facilities in Serela Riau

Others

Meals & Dining

Breakfast

Nearby Facilities

ATM/Bank

Public Facilities

Room service
Restaurant
Elevator
Safety deposit box
Coffee shop

Business Facilities

Projector
Meeting facilities

Connectivity

Wi-Fi
LAN Internet access
Wi-Fi in public areas

Accommodation Facilities

Smoking area
Family room
Car park

Activity & Leisure

Massage
Spa

Guest Services

Luggage storage
Laundry Service
24-hour security
Concierge
24-hour front desk

Transportation

Valet parking

Accommodation Policy & General Information in Serela Riau

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Serela Riau	83
Number of floors in Serela Riau	6
Another facilities in Serela Riau	Breakfast, ATM/Bank, Room service, Restaurant, Elevator

Frequently asked question in Serela Riau

What Time is Check In & Check Out at Serela Riau?

Check-in time at Serela Riau is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Serela Riau?

Serela Riau is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Serela Riau have?

Serela Riau has 6 floors.

How many rooms are available at Serela Riau?

Serela Riau has 83 rooms in total.

What do past guests say about Serela Riau?

Serela Riau is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Serela Riau

Overall Ratings & Reviews Serela Riau

Traveloka (6,332)

Other sources (43)

7.9

Pleasant

From 6,332 reviews

Provided by travelers on

Cleanliness

7.6

Room Comfort

7.7

Meal

7.7

Location

8.5

Service and Facilites

7.9

People often mention about Serela Riau

All

Distance to City Center (82)

Surroundings (70)

Ambiance (64)

Accessibility (63)

Bedroom (61)

Staff Friendliness (60)

Bathroom (59)

Room Space (45)

Variety (45)

Taste (43)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Serela Riau

Number of reviews per page

Customer reviews

L***y

6.4

/10

Reviewed 4 day(s) ago

Vintage is actually fine as long as it's clean. When I entered the room, the first thing I noticed was the mattress. It had only been made but not replaced. There were hairs on the sheets and inside of the blanket. There were also stains. I immediately moved to another hotel.

See original

Find this review helpful?

M***a

Business

10.0

/10

Reviewed 2 week(s) ago

The room is really good, comfortable, very quiet, clean, I really like it.

See original

Find this review helpful?

A***r

8.5

/10

Reviewed 3 week(s) ago

Strategic location and many interesting spots around the hotel.

See original

Find this review helpful?

N***r

Staycation

6.3

/10

Reviewed 4 week(s) ago

The bedroom door doesn't work properly, the power outlet is damaged, the old-fashioned bedroom furniture is not well maintained, the bathroom door is like a public toilet.

See original

Find this review helpful?

G***y

10.0

/10

Reviewed 4 week(s) ago

the hotel is very nice and comfortable....

See original

Find this review helpful?

S***h

Staycation

9.7

/10

Reviewed 5 week(s) ago

A great hotel for a nice room at an affordable price.

See original

Find this review helpful?

teti h.

8.5

/10

Reviewed 5 week(s) ago

Further improved cleanliness and breakfast menu.

See original

Find this review helpful?

Mamiw

Business

8.2

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, and the hotel is conveniently located for those with FOMO. The place is clean and comfortable, but yesterday the sheets were dirty, even though they said they were cleaning before check-in. It's a shame, but I'm just making a suggestion, as it's usually always clean. Next time, it'll be even cleaner and more successful.

See original

1 people find it helpful

D***i

8.2

/10

Reviewed 10 week(s) ago

The sheets were stained, the bathroom was poorly maintained. An old hotel with poor maintenance. Good location.

See original

3 people find it helpful

f***a

Leisure

9.7

/10

Reviewed 11 week(s) ago

A hotel that is close to everywhere, you can walk to find culinary delights.

See original

1 people find it helpful

G***a

Leisure

8.8

/10

Reviewed 12 week(s) ago

Overall comfortable and quiet, plus the staff are friendly and helpful.

See original

Find this review helpful?

Edwin W.

8.3

/10

Reviewed 12 week(s) ago

The old building is poorly maintained, especially the doors. The toilet smells from the drain, and it needs to be covered with a wet towel to reduce the odor. Make sure the room is non-smoking, not a smoking room that's been freshened up to look like one.

See original

2 people find it helpful

R***l

Business

9.7

/10

Reviewed 15 week(s) ago

The location is great on Jalan Riau, close to the Saprua sports center.

See original

1 people find it helpful

G***y

6.4

/10

Reviewed 15 week(s) ago

The hotel staff is friendly, the service is good, but it's a shame the water heater doesn't work, there's no smart TV, the wifi is slow, and the building is old so it's a bit scary.

See original

Find this review helpful?

R***a

8.3

/10

Reviewed 15 week(s) ago

The location is good, close to everywhere, but it's a shame that I got a room where the door handle was about to come off, so I was nervous every time I wanted to open the door.

See original

1 people find it helpful

A***t

9.1

/10

Reviewed 18 week(s) ago

Comfortable stay experience from parking, hotel service..👍

See original

3 people find it helpful

Verified Traveler

Leisure

6.3

/10

Reviewed 19 week(s) ago

I stayed in room 210. The cleanliness management was lacking, especially in the bathroom (the floor was rarely brushed, the sink faucet couldn't be closed) and the sheets were already crumpled white.

See original

2 people find it helpful

C***a

Business

9.3

/10

Reviewed 20 week(s) ago

The front office staff requested a 15-minute check-out time, but that's not possible. Even 5-star hotels can handle this. Please improve the attitude of the front office management, especially the women. The receptionist position is still too young; learn more from the seniors.

See original

Find this review helpful?

Indriyati P.

9.1

/10

Reviewed 21 week(s) ago

The hotel's location is strategic, but the cleanliness of the rooms and bathrooms could still be improved.

See original

Find this review helpful?

Mohamad R. D. R.

9.4

/10

Reviewed 22 week(s) ago

The location is very strategic, close to Cihapit Market and other eateries. The staff is very friendly and helpful.

See original

1 people find it helpful

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.