How many rooms are available at Serela Riau?

Serela Riau has 83 rooms in total.

Does Serela Riau provide parking?

Yes, Serela Riau provides parking. Please confirm details directly with the hotel.

What do past guests say about Serela Riau?

Serela Riau is well-known for its Location, Service and Facilites, Meal, as reviewed by verified Traveloka guests.

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Serela Riau

Name: Serela Riau
Address: Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114, Jl. RE Martadinata No. 56, Jawa Barat, 40114, Indonesia
Rating: 7.8

Hotels

Preferred Partner

7.8

/10

Pleasant

6,367 reviews

What Guests Say About Their Stay

Distance To City Center (93)

Surroundings (75)

Accessibility (74)

Staff Friendliness (62)

Summarized by AI

Past guests frequently mention the hotel's strategic location and the cleanliness and comfort of the rooms. The friendly staff also contribute to a positive experience, making it a recommended place to stay.

M***a

10.0

/ 10

Very satisfying, comfortable rooms, quiet and peaceful atmosphere, friendly service.

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D***I

10.0

/ 10

I swear this is the first time I've found a hotel that is truly comfortable, from the room staff and others, the room is super clean and comfortable, the staff are friendly, next time I'll go on holiday here again

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tyani r.

9.7

/ 10

Stay here is comfortable, clean, cheap, and the location is close to everywhere, many cafes, eateries, and nearby outlets. The breakfast menu is also varied and delicious.

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W***a

9.7

/ 10

The room was spacious, the staff were all nice and helpful. They provided in-room breakfast and it was yummy and in big portion (fried rice, sweet and sour chicken, vegetables, bread, fruits, water). It was a pleasant stay. Thank you.

Dinda A. L.

8.5

/ 10

Good service and so happy to stay 4 nights here. Thanks.

In the Area

See Map

Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Serela Riau is located in area / city Riau Street. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Serela Riau

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Serela Riau Address: Map & Location

Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114

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Discover More About Serela Riau

Location

Serela Riau is located in area / city Riau Street.

About Serela Riau

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Serela Riau provides a pleasant accommodation for your stay.

From business event to corporate gathering, Serela Riau provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Riau.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Riau exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Serela Riau is the right place to stay.

All facilities in Serela Riau

Entertainment Facility

Functional Hall

Common Space

Lobby

Exterior

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Smoking area

Hotel Services

Concierge
24-hour security
Laundry service
Luggage storage
24-hour Receptionist

Business Facilities

Business center
Meeting facilities
Projector

Food and Drinks

Bar
Breakfast

Things to Do

Massage
Spa

Connectivity

LAN Internet
Free WiFi

Transportation

Valet parking

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Serela Riau

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 03.00 PM

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Serela Riau	83
Number of floors in Serela Riau	6
Another facilities in Serela Riau	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Serela Riau

What are available facilities at Serela Riau?

There are top facilites at Serela Riau such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Serela Riau?

Check-in time at Serela Riau is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Serela Riau provide breakfast?

Yes, Serela Riau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Serela Riau?

Serela Riau is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Serela Riau have?

Serela Riau has 6 floors.

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More Reviews from Other Guests in Serela Riau

Overall Ratings & Reviews Serela Riau

Traveloka (6,327)

Other sources (40)

7.9

Pleasant

From 6,327 reviews

Provided by travelers on

Cleanliness

7.6

Room Comfort

7.6

Meal

7.7

Location

8.5

Service and Facilites

7.8

Summarized by AI

Strategic Location

The hotel's strategic location is a highlight for many guests, providing easy access to the city center, dining, and entertainment. Its central position allows for convenient exploration and enjoyment of local attractions.

Breakfast

While specific details about breakfast are not mentioned in the provided reviews, the proximity to morning culinary spots is noted. This suggests guests can easily find breakfast options near the hotel, contributing to a convenient and enjoyable start to their day.

Staff Behavior

Guests consistently praise the hotel staff for their friendliness and helpfulness. This positive feedback highlights the staff's contribution to creating a welcoming and comfortable environment for visitors.

People often mention about Serela Riau

All

Distance to City Center (66)

Surroundings (59)

Accessibility (52)

Ambiance (49)

Staff Friendliness (48)

Bathroom (48)

Bedroom (46)

Variety (39)

Taste (38)

Room Space (37)

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Traveler Reviews Serela Riau

Number of reviews per page

Customer reviews

Verified Traveler

Leisure

8.8

/10

Reviewed 2 week(s) ago

I stayed in the family room for a long weekend getaway. The location and ambiance were great. Although the property is old, it is still well maintained. However, the management should pay more attention to the room’s cleanliness. I believe the bed sheets and towels were properly cleaned, but they seem too old to be reused for guests as the colors have already faded. The legs of the bed frame should be repaired or replaced, as they seem worn out, and no refrigerator provided. We’re happy with our stay at Serela Hotel Riau overall. See you next time.

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Business

8.8

/10

Reviewed 3 week(s) ago

The location is very strategic, especially close to many eateries. Unfortunately, the water heater doesn't work at night, but it does come back on in the morning.

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Nashrul

Staycation

9.4

/10

Reviewed 3 week(s) ago

Fun... Perfect for a vacation.

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N***l

Business

9.4

/10

Reviewed 3 week(s) ago

I don't know how many times I've stayed here.. It's really nice.. Close to hangout spots.

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h***y

9.4

/10

Reviewed 5 week(s) ago

Nice hotel, clean and everything ok

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N***l

Business

9.4

/10

Reviewed 6 week(s) ago

Serela Riau Bandung.. A very comfortable hotel.. And close to the city..

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I***I

Staycation

9.1

/10

Reviewed 6 week(s) ago

Strategic hotel area... near food & coffee shop in Riau, Bandung.

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Winda T.

6.0

/10

Reviewed 7 week(s) ago

The staff was very helpful, but the service was okay. Otherwise, I felt it was lacking. There was no mini fridge in the room, the sink faucet was wobbly, the glass shower door was noisy, the mattress was uncomfortable, and the room smelled damp.

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1 people find it helpful

W***u

Leisure

8.8

/10

Reviewed 12 week(s) ago

Overall, the family room type with affordable price is okay, the only minus is the cleanliness and coincidentally on the last day of stay there was an AC leak so it was not comfortable, hopefully it will be better in the future.

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N***a

8.5

/10

Reviewed 13 week(s) ago

Friendly service, okay rooms. Quiet atmosphere, good for relaxing.

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2 people find it helpful

a***a

Staycation

8.7

/10

Reviewed 14 week(s) ago

The hotel's cleanliness is lacking, especially in the restaurant.. wow, there are small animals flying around on the food.. plus there are small cockroaches passing by the dining table.. the food was already finished at 9 o'clock. The hotel's location is very good, the room is spacious, but the cleanliness is lacking., oh yeah, I booked 2 rooms, one of them got a bigger upgrade 👍 but unfortunately, there were geckos in the other room too huhu I want to go back again but it's a bit traumatized

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A***I

Staycation

10.0

/10

Reviewed 15 week(s) ago

Fun, very good and friendly service

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2 people find it helpful

Y***k

Business

9.7

/10

Reviewed 15 week(s) ago

Thank you for your service

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1 people find it helpful

r***e

Transit

8.8

/10

Reviewed 16 week(s) ago

The location is very strategic, with easy walking distance to the Riau region. However, because it's an older hotel, the beds are a bit uncomfortable.

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V***r

6.8

/10

Reviewed 17 week(s) ago

the atmosphere in the hotel area is too noisy

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1 people find it helpful

D***y

Business

9.4

/10

Reviewed 17 week(s) ago

The hotel staff is nice and friendly, very helpful. Cool

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2 people find it helpful

A***i

5.0

/10

Reviewed 17 week(s) ago

The AC is not cold, the door is broken, it takes a long time to repair the changing room, there is no difference between the photo and the real thing

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1 people find it helpful

yusuf z.

8.4

/10

Reviewed 17 week(s) ago

the power outlet facilities in the room are not within reach

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1 people find it helpful

Ramon E.

Business

9.4

/10

Reviewed 18 week(s) ago

So far, it's been a pleasant stay. The room's ambiance is also comfortable. It's just a shame that the AC leaked when we were about to relax, but it's fine. Luckily, we were comfortable. So far, I'm satisfied. The only thing missing is a smart TV.

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Verified Traveler

Medical

6.5

/10

Reviewed 18 week(s) ago

The room was poorly maintained and seemed a bit shabby. Only one elevator was operational, even though there was a wedding reception that day. Guests had to wait a long time to get on and off.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.