How many rooms are available at Serena Beach Resort and Spa?

Serena Beach Resort and Spa has 164 rooms in total.

What do past guests say about Serena Beach Resort and Spa?

Serena Beach Resort and Spa is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Serena Beach Resort and Spa

Name: Serena Beach Resort and Spa
Address: Shanzu Beach, Shanzu, Kisauni, Mombasa, Kenya, 90352, Shanzu Beach, Mombasa, 90352, Kenya
Rating: 9

Hotels

9.0

/10

Exceptional

198 reviews

What Guests Say About Their Stay

Bryan

10.0

/ 10

This stay was literally beyond comprehension. From the moment i stepped into the facility their grace and compassion exceeded expectations it was for my 55th birthday and super memorable. Imagine with me the sunrising upon the edge of the earth 🌎 I walked on the white sands preceding the Indian Ocean with no shoes or socks seeing another run on the beach following suit May i say Madame Anne in guest relations superseded my previous words putting together help for making a garment of special materials from the west negotiator administrator facilitator she was the fire of a consummate artificer of business expertise. This is a must visit place and come highly recommended.

Yusuf

10.0

/ 10

Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon tea from 4–5 p.m., which offered a lovely selection of treats in a relaxing setting. The spa team was wonderful as well professional, friendly, and they created such a calm, peaceful atmosphere that made it easy to unwind completely. For families, the kids club was an absolute gem. Our 3-year-old daughter adored it and looked forward to going every day. The staff were incredibly caring, patient, and engaging, we could see how much they genuinely enjoyed spending time with the children. Overall, Serena Bay exceeded all our expectations. It’s the perfect place for both relaxation and family fun. We can’t recommend it highly enough and can’t wait to return!

Edgardo

10.0

/ 10

It was perfect, nice clean rooms and property, nice amenities and friendly staff. Except the gym attendant, he was rude, he just continued to watch TV, when we came in, no hi or anything. When I was going to sanitize the equipment I wanted to use , he yelled at me and asked me what am I doing, claiming all the equipments are clean. I didn't even know he works there till he started confronting me.

In the Area

See Map

Shanzu Beach, Shanzu, Kisauni, Mombasa, Kenya, 90352

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Serena Beach Resort and Spa is located in area / city Shanzu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Serena Beach Resort and Spa

Shanzu Beach, Shanzu, Kisauni, Mombasa, Kenya, 90352

Discover More Places

Discover More About Serena Beach Resort and Spa

Location

Serena Beach Resort and Spa is located in area / city Shanzu.

About Serena Beach Resort and Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serena Beach Resort and Spa exclusively for you.

Serena Beach Resort and Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Serena Beach Resort and Spa.

All facilities in Serena Beach Resort and Spa

Others

Things to Do

Hot tub
Outdoor pool
Poolside bar
Private beach
Beach umbrella
Spa
Health club
Garden
Beach towel
Sauna
Steam room
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Tours
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Public Facilities

Others
Coffee shop
Coffee/tea in lobby
Elevator
Restaurant
Safety deposit box

Business Facilities

Meeting facilities
Conference room
Conference center
Business center
Conference rooms

Sports and Recreations

Outdoor tennis court
Fitness center
Game room
Billiard
Tennis court

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

General

Smoking area
Banquet
Parking
Terrace

Nearby Facilities

Souvenir shop
Hair salon

Transportation

Limo or town car service

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Serena Beach Resort and Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: KES 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 18:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 18:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Serena Beach Resort and Spa	164
Number of floors in Serena Beach Resort and Spa	2
Another facilities in Serena Beach Resort and Spa	Hot tub, Outdoor pool, Poolside bar, Private beach, Beach umbrella

Frequently asked question in Serena Beach Resort and Spa

What are available facilities at Serena Beach Resort and Spa?

There are top facilites at Serena Beach Resort and Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Serena Beach Resort and Spa?

The standard check-in time at Serena Beach Resort and Spa is starting from 14:00 - 18:00 while the latest check-out time is at Before 10:00

Does Serena Beach Resort and Spa provide breakfast?

Yes, Serena Beach Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Serena Beach Resort and Spa?

Serena Beach Resort and Spa is a 4.0-star hotel.

How many floors does Serena Beach Resort and Spa have?

Serena Beach Resort and Spa has 2 floors.

See All

More Reviews from Other Guests in Serena Beach Resort and Spa

Overall Ratings & Reviews Serena Beach Resort and Spa

Other sources (198)

9.0

Exceptional

From 198 reviews

Cleanliness

9.0

Room Comfort

8.4

Location

8.2

Service and Facilites

9.2

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Serena Beach Resort and Spa

Number of reviews per page

Top reviews

Bryan

Business

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Yusuf

Leisure Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Edgardo

Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Ole

Friends and Family

10.0

/10

Reviewed 74 week(s) ago

Hotels.com verified review

Really nice place, Good pool and a beautiful beach. Lots af monkeys in the garden. Wonderfull staff

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.