Serena Beach Resort and Spa

Hotel
9.2
/10
Cemerlang
231 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Lars

10.0
/ 10
Really a place worth visiting. Nice hotel and the staff are polite, smiling, funny and always ready for a talk. Hotel, pool and beach are first class and we will for sure book it again if we come back to Mombasa.
Lihat terjemahan

Tobias

10.0
/ 10
Extremely well trained, welcoming staff, lovely location, nice beach, great food. Nothing not to like!
Lihat terjemahan

Bryan

10.0
/ 10
This stay was literally beyond comprehension. From the moment i stepped into the facility their grace and compassion exceeded expectations it was for my 55th birthday and super memorable. Imagine with me the sunrising upon the edge of the earth 🌎 I walked on the white sands preceding the Indian Ocean with no shoes or socks seeing another run on the beach following suit May i say Madame Anne in guest relations superseded my previous words putting together help for making a garment of special materials from the west negotiator administrator facilitator she was the fire of a consummate artificer of business expertise. This is a must visit place and come highly recommended.
Lihat terjemahan
Di Kawasan
Lihat Peta
Shanzu Beach, Shanzu, Kisauni, Mombasa, Kenya, 90352

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Lif
Serena Beach Resort and Spa terletak di kawasan / bandar Shanzu. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Serena Beach Resort and Spa

Shanzu Beach, Shanzu, Kisauni, Mombasa, Kenya, 90352
Temui Lebih Banyak Tempat
Lobi Serena Beach Resort and Spa
Luar Bangunan 2 Serena Beach Resort and Spa

Ketahui Lebih Lanjut Mengenai Serena Beach Resort and Spa

General


Dalam kejiranan (Shanzu) di Mombasa

Location


Dengan penginapan di Serena Beach Resort and Spa di Mombasa (Shanzu), anda akan berada dalam lingkungan 10 minit memandu dari Pantai Bamburi dan Mombasa Go-Kart. Hotel pantai ini berada 9.4 km dari Pantai Nyali dan 45.9 km dari Pantai Diani.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Pantai Bamburi - 1.5 km / 0.9 mi
Mombasa Go-Kart - 2.5 km / 1.5 mi
Mtwapa Mall - 5.1 km / 3.1 mi
Haller Park - 5.2 km / 3.2 mi
City Mall - 6.6 km / 4.1 mi
Pantai Nyali - 9.4 km / 5.8 mi
Wild Waters - 9.8 km / 6.1 mi
Mamba Village - 10.5 km / 6.5 mi
Mombasa Marine National Park - 12.3 km / 7.6 mi
Colobus Conservation - 14.2 km / 8.8 mi
Mombasa Island - 14.9 km / 9.3 mi
Jain Temple - 15.3 km / 9.5 mi
Sikh Temple - 15.3 km / 9.5 mi
Shree Cutch Satsang Swaminarayan Temple - 15.6 km / 9.7 mi
Holy Ghost Cathedral - 15.7 km / 9.7 mi

Lapangan terbang terdekat ialah:
Vipingo (VPG) - 17.5 km / 10.9 mi
Mombasa (MBA-Lapangan Terbang Antarabangsa Moi) - 21.8 km / 13.6 mi
Ukunda (UKA) - 47.4 km / 29.5 mi

Lapangan terbang pilihan untuk Serena Beach Resort and Spa ialah Mombasa (MBA-Lapangan Terbang Antarabangsa Moi).

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda boleh berjemur di bawah sinaran mentari di pantai persendirian atau menikmati kemudahan rekreasi lain yang termasuk gelanggang tenis terbuka dan sebuah kelab kesihatan. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan bilik arked/permainan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan limousin/kereta bandar dan daftar masuk ekspres. Ada rancangan acara di Mombasa? hotel ini mempunyai ruang berukuran 20000 kaki persegi (1858 meter persegi) yang terdiri daripada pusat persidangan dan 5 bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Menjamu selera di Fountain, salah sebuah daripada 3 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:00.

Rooms


Selesakan diri anda di salah satu daripada 164 bilik tamu yang dihias secara berasingan serta menampilkan bar mini (dengan beberapa item percuma) dan Televisyen LCD. Katil anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Bilik mempunyai balkoni persendirian. Program satelit disediakan untuk hiburan anda. Bilik mandi menampilkan tab mandi dan pancuran berasingan, kelengkapan dandanan diri berjenama dan pengering rambut.

Semua kemudahan dari Serena Beach Resort and Spa

Bar, Kafe dan Lounge Serena Beach Resort and Spa
Bar, Kafe dan Lounge
Kolam Renang Serena Beach Resort and Spa
Kolam Renang
Kemudahan Hiburan Serena Beach Resort and Spa
Kemudahan Hiburan
Pusat Kecergasan Serena Beach Resort and Spa
Pusat Kecergasan
Dewan Majlis Serena Beach Resort and Spa
Dewan Majlis

Sukan & Rekreasi

  • Bola tampar pantai
  • Pelayaran
  • Menyelam
  • Snorkel
  • Kecergasan
  • Melayari internet
  • Bilik permainan
  • Bola tampar
  • Luncur angin
  • Memancing
  • Biliard
  • Menaiki motobot
  • Gelanggang tenis

Aktiviti

  • Kolam renang terbuka
  • Pantai persendirian
  • Payung pantai
  • Spa
  • Kelab kesihatan
  • Taman
  • Tuala pantai
  • Sauna
  • Bilik wap
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Daftar masuk ekspres
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan bufet
  • Sarapan
  • Bar snek

Umum

  • Kawasan merokok
  • Bankuet
  • Parkir
  • Teres

Kemudahan Umum

  • Kedai kopi
  • Kopi/teh di lobi
  • Lif
  • Peti keselamatan

Kemudahan Perniagaan

  • Pusat persidangan
  • Kemudahan perniagaan
  • Bilik persidangan

Pengangkutan

  • Perkhidmatan limo atau kereta bandar
  • Pengangkutan dari lapangan terbang

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Serena Beach Resort and Spa

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 18:00
Daftar keluar:
Sebelum 10:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Service Animals Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - 18:00 - hingga 10:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Serena Beach Resort and Spa
164
Bilangan tingkat di Serena Beach Resort and Spa
2
Fasilitas lain di Serena Beach Resort and Spa
Bola tampar pantai, Pelayaran, Menyelam, Snorkel, Kecergasan

Soalan lazim tentang Serena Beach Resort and Spa

Apa facilities yang tersedia di Serena Beach Resort and Spa?
Berikut facilities yang ada di Serena Beach Resort and Spa seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Serena Beach Resort and Spa?
Masa check-in di Serena Beach Resort and Spa bermula dari 14:00 - 18:00 manakala masa check-out ialah pada Sebelum 10:00
Adakah Serena Beach Resort and Spa menyediakan sarapan pagi?
Ya, Serena Beach Resort and Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Serena Beach Resort and Spa?
Serena Beach Resort and Spa ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Serena Beach Resort and Spa?
Serena Beach Resort and Spa mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Serena Beach Resort and Spa

9.2
Cemerlang
Daripada 231 ulasan
Kebersihan

9.2

Keselesaan Bilik

8.6

Lokasi

8.2

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Serena Beach Resort and Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Michael
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

only problem the music was very loud
Lars
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Really a place worth visiting. Nice hotel and the staff are polite, smiling, funny and always ready for a talk. Hotel, pool and beach are first class and we will for sure book it again if we come back to Mombasa.
nahla
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Everything was great as usual
Tobias
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Extremely well trained, welcoming staff, lovely location, nice beach, great food. Nothing not to like!
Nancy
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Lovely atmosphere, friendly, efficient service. Great food and drinks.
Collins
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Clean room. Courteous staff. Serene environment. Safe beach.
Simone
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

O quarto era bem limpo. Tudo bem acima da média para o local. Funcionários muito simpáticos!
Anders Mark
icon-
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

Very nice
Bryan
icon-Perjalanan Perniagaan Percutian Keluarga
Perjalanan Perniagaan Percutian Keluarga
10.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

This stay was literally beyond comprehension. From the moment i stepped into the facility their grace and compassion exceeded expectations it was for my 55th birthday and super memorable. Imagine with me the sunrising upon the edge of the earth 🌎 I walked on the white sands preceding the Indian Ocean with no shoes or socks seeing another run on the beach following suit May i say Madame Anne in guest relations superseded my previous words putting together help for making a garment of special materials from the west negotiator administrator facilitator she was the fire of a consummate artificer of business expertise. This is a must visit place and come highly recommended.
Read More
Yusuf
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon tea from 4–5 p.m., which offered a lovely selection of treats in a relaxing setting. The spa team was wonderful as well professional, friendly, and they created such a calm, peaceful atmosphere that made it easy to unwind completely. For families, the kids club was an absolute gem. Our 3-year-old daughter adored it and looked forward to going every day. The staff were incredibly caring, patient, and engaging, we could see how much they genuinely enjoyed spending time with the children. Overall, Serena Bay exceeded all our expectations. It’s the perfect place for both relaxation and family fun. We can’t recommend it highly enough and can’t wait to return!
Read More
Edgardo
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

It was perfect, nice clean rooms and property, nice amenities and friendly staff. Except the gym attendant, he was rude, he just continued to watch TV, when we came in, no hi or anything. When I was going to sanitize the equipment I wanted to use , he yelled at me and asked me what am I doing, claiming all the equipments are clean. I didn't even know he works there till he started confronting me.
Read More
Anthony
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

Great place for a coastal Kenya vacay. Loved everything about it
Osa
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 39 minggu yang lalu

Expedia Group verified review

Family friendly and excellent people skills by staff
ADANMA
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

Lovely. Overlooks the ocean. Nice rooms
Nasser
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

This is a lovely property. I think you need more food options on site, such as a nice coffee shop, and 2 other cuisine
Nancy
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.
Susan
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 57 minggu yang lalu

Expedia Group verified review

(1) We were disappointed with the airport pick-up service we booked several weeks in advance, which never materialised, especially as we had been travelling internationally for the preceeding 3 days. Thankfully a local taxi person helped us out - we hope he was paid what we were charged. (2) We recommend Serena offers an 'all inclusive' option. Half board is quite outdated, given so many Kenyan coastal hotels are now all inclusive. All inclusive means the customer pays in advance, removing the worry of what the final bill is for the customer, as well as assuring the hotel will get it's money. (3) For what customers are paying, the hotel really needs to be on top of maintenance eg eroded shower hinges; cracked tiles; mould on the verandah, etc. After all that, we had a lovely time!
Read More
Gilles
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 58 minggu yang lalu

Expedia Group verified review

Pros: Great hotel in an excellent location. The rooms were clean, spacious, and very comfortable. Cons: There was ongoing construction during our stay, and the hotel did not maintain the beach, which made the overall experience feel overpriced for what was offered.
Paul
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 59 minggu yang lalu

Expedia Group verified review

The live music was very loud and frequently went on until 11pm. I have to be up early to do medical camp so didn’t appreciate the late finish and the volume of the live music. I shall book a quieter room well away from the live music next time I visit
John
8.0
/10
Diulas 60 minggu yang lalu

Expedia Group verified review

Nice place
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Serena Beach Resort and Spa

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
9.2
Cemerlang
Daripada 231 ulasan
Kebersihan

9.2

Keselesaan Bilik

8.6

Lokasi

8.2

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Serena Beach Resort and Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Michael
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

only problem the music was very loud
Lars
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Really a place worth visiting. Nice hotel and the staff are polite, smiling, funny and always ready for a talk. Hotel, pool and beach are first class and we will for sure book it again if we come back to Mombasa.
nahla
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Everything was great as usual
Tobias
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Extremely well trained, welcoming staff, lovely location, nice beach, great food. Nothing not to like!
Nancy
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Lovely atmosphere, friendly, efficient service. Great food and drinks.
Collins
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Clean room. Courteous staff. Serene environment. Safe beach.
Simone
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

O quarto era bem limpo. Tudo bem acima da média para o local. Funcionários muito simpáticos!
Anders Mark
icon-
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

Very nice
Bryan
icon-Perjalanan Perniagaan Percutian Keluarga
Perjalanan Perniagaan Percutian Keluarga
10.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

This stay was literally beyond comprehension. From the moment i stepped into the facility their grace and compassion exceeded expectations it was for my 55th birthday and super memorable. Imagine with me the sunrising upon the edge of the earth 🌎 I walked on the white sands preceding the Indian Ocean with no shoes or socks seeing another run on the beach following suit May i say Madame Anne in guest relations superseded my previous words putting together help for making a garment of special materials from the west negotiator administrator facilitator she was the fire of a consummate artificer of business expertise. This is a must visit place and come highly recommended.
Read More
Yusuf
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon tea from 4–5 p.m., which offered a lovely selection of treats in a relaxing setting. The spa team was wonderful as well professional, friendly, and they created such a calm, peaceful atmosphere that made it easy to unwind completely. For families, the kids club was an absolute gem. Our 3-year-old daughter adored it and looked forward to going every day. The staff were incredibly caring, patient, and engaging, we could see how much they genuinely enjoyed spending time with the children. Overall, Serena Bay exceeded all our expectations. It’s the perfect place for both relaxation and family fun. We can’t recommend it highly enough and can’t wait to return!
Read More
Edgardo
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

It was perfect, nice clean rooms and property, nice amenities and friendly staff. Except the gym attendant, he was rude, he just continued to watch TV, when we came in, no hi or anything. When I was going to sanitize the equipment I wanted to use , he yelled at me and asked me what am I doing, claiming all the equipments are clean. I didn't even know he works there till he started confronting me.
Read More
Anthony
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

Great place for a coastal Kenya vacay. Loved everything about it
Osa
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 39 minggu yang lalu

Expedia Group verified review

Family friendly and excellent people skills by staff
ADANMA
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

Lovely. Overlooks the ocean. Nice rooms
Nasser
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

This is a lovely property. I think you need more food options on site, such as a nice coffee shop, and 2 other cuisine
Nancy
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.
Susan
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 57 minggu yang lalu

Expedia Group verified review

(1) We were disappointed with the airport pick-up service we booked several weeks in advance, which never materialised, especially as we had been travelling internationally for the preceeding 3 days. Thankfully a local taxi person helped us out - we hope he was paid what we were charged. (2) We recommend Serena offers an 'all inclusive' option. Half board is quite outdated, given so many Kenyan coastal hotels are now all inclusive. All inclusive means the customer pays in advance, removing the worry of what the final bill is for the customer, as well as assuring the hotel will get it's money. (3) For what customers are paying, the hotel really needs to be on top of maintenance eg eroded shower hinges; cracked tiles; mould on the verandah, etc. After all that, we had a lovely time!
Read More
Gilles
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 58 minggu yang lalu

Expedia Group verified review

Pros: Great hotel in an excellent location. The rooms were clean, spacious, and very comfortable. Cons: There was ongoing construction during our stay, and the hotel did not maintain the beach, which made the overall experience feel overpriced for what was offered.
Paul
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Perniagaan dan Rekreasi
10.0
/10
Diulas 59 minggu yang lalu

Expedia Group verified review

The live music was very loud and frequently went on until 11pm. I have to be up early to do medical camp so didn’t appreciate the late finish and the volume of the live music. I shall book a quieter room well away from the live music next time I visit
John
8.0
/10
Diulas 60 minggu yang lalu

Expedia Group verified review

Nice place
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