Serena Beach Resort and Spa

Hotel
9.0
/10
Cemerlang
187 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Paul
10.0
/ 10
The live music was very loud and frequently went on until 11pm. I have to be up early to do medical camp so didn’t appreciate the late finish and the volume of the live music. I shall book a quieter room well away from the live music next time I visit
Lihat terjemahan
Thorsten
10.0
/ 10
Das Serena Beach ist eine wunderschöne Anlage. Ich komme seit 15 Jahren immer wieder hierher.
Sona
10.0
/ 10
This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Lihat terjemahan
Di Kawasan
Lihat Peta
Shanzu Beach, Shanzu, Kisauni, Mombasa, Kenya, 90352

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Lif
Serena Beach Resort and Spa terletak di kawasan / bandar Shanzu. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Serena Beach Resort and Spa

Shanzu Beach, Shanzu, Kisauni, Mombasa, Kenya, 90352
Temui Lebih Banyak Tempat
Lain-lain Serena Beach Resort and Spa
Lain-lain 2 Serena Beach Resort and Spa

Ketahui Lebih Lanjut Mengenai Serena Beach Resort and Spa

Lokasi


Serena Beach Resort and Spa terletak di kawasan / bandar Shanzu.

Tentang Serena Beach Resort and Spa

Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Serena Beach Resort and Spa eksklusif untuk anda.

Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di Serena Beach Resort and Spa.

Semua kemudahan dari Serena Beach Resort and Spa

Lain-lain Serena Beach Resort and Spa
Lain-lain

Aktiviti

  • Tab panas
  • Kolam renang terbuka
  • Bar di tepi kolam renang
  • Pantai persendirian
  • Payung pantai
  • Spa
  • Kelab kesihatan
  • Taman
  • Tuala pantai
  • Sauna
  • Bilik wap
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Daftar masuk ekspres
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • OTHER
  • Kedai kopi
  • Kopi/teh di lobi
  • Lif
  • Restoran
  • Peti keselamatan

Kemudahan Perniagaan

  • Kemudahan mesyuarat
  • Bilik persidangan
  • Pusat persidangan
  • Pusat perniagaan
  • Bilik persidangan

Sukan & Rekreasi

  • Gelanggang tenis terbuka
  • Kecergasan
  • Bilik permainan
  • Biliard
  • Gelanggang tenis

Makanan dan Minuman

  • Bar
  • Bar tepi kolam renang
  • Sarapan
  • Bar snek

Umum

  • Kawasan merokok
  • Bankuet
  • Parkir
  • Teres

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut

Pengangkutan

  • Perkhidmatan limo atau kereta bandar

Kemudahan Internet

  • WiFi percuma

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Polisi Penginapan & Maklumat Umum di Serena Beach Resort and Spa

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Bayaran pengangkutan ulang-alik lapangan terbang: KES 3100 setiap kenderaan (sehala, maksimum seramai 3 orang)
  • Bayaran katil lipat simpan: KES 115.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 18:00
Daftar keluar:
Sebelum 10:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
14:00 - 18:00 - Sebelum 10:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Serena Beach Resort and Spa
164
Bilangan tingkat di Serena Beach Resort and Spa
2
Fasilitas lain di Serena Beach Resort and Spa
Tab panas, Kolam renang terbuka, Bar di tepi kolam renang, Pantai persendirian, Payung pantai

Soalan lazim tentang Serena Beach Resort and Spa

Apa facilities yang tersedia di Serena Beach Resort and Spa?
Berikut facilities yang ada di Serena Beach Resort and Spa seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Serena Beach Resort and Spa?
Masa check-in di Serena Beach Resort and Spa bermula dari 14:00 - 18:00 manakala masa check-out ialah pada Sebelum 10:00
Adakah Serena Beach Resort and Spa menyediakan sarapan pagi?
Ya, Serena Beach Resort and Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Serena Beach Resort and Spa?
Serena Beach Resort and Spa ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Serena Beach Resort and Spa?
Serena Beach Resort and Spa mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Serena Beach Resort and Spa

9.0
Cemerlang
Daripada 187 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.4

Lokasi

8.2

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Serena Beach Resort and Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Nancy
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.
Susan
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

(1) We were disappointed with the airport pick-up service we booked several weeks in advance, which never materialised, especially as we had been travelling internationally for the preceeding 3 days. Thankfully a local taxi person helped us out - we hope he was paid what we were charged. (2) We recommend Serena offers an 'all inclusive' option. Half board is quite outdated, given so many Kenyan coastal hotels are now all inclusive. All inclusive means the customer pays in advance, removing the worry of what the final bill is for the customer, as well as assuring the hotel will get it's money. (3) For what customers are paying, the hotel really needs to be on top of maintenance eg eroded shower hinges; cracked tiles; mould on the verandah, etc. After all that, we had a lovely time!
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Gilles
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Pros: Great hotel in an excellent location. The rooms were clean, spacious, and very comfortable. Cons: There was ongoing construction during our stay, and the hotel did not maintain the beach, which made the overall experience feel overpriced for what was offered.
Paul
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

The live music was very loud and frequently went on until 11pm. I have to be up early to do medical camp so didn’t appreciate the late finish and the volume of the live music. I shall book a quieter room well away from the live music next time I visit
John
8.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Nice place
John
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Good 👍
John
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Good
hai
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

L’hôtel est plutôt bien par contre il est vieillot ( 50ans le mois prochain La nourriture est bonne et personnel très disponible . La plage était en traveaux ce qui était désagréable ( bétonnière , tracteur .
Steve
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

First visited nearly 30 years ago and have stayed several times since. It's a lovely hotel for a short stay and it has an amazing staff. The facilities are excellent, great for young families and can be lively in the evenings (ask for a room away from the music in need). The restaurants are all open attracting monkies, crows and sparrows so some surfaces are likely not very clean but generally not a nuisance. The hotel's reputation is well-deserved.
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Thorsten
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Das Serena Beach ist eine wunderschöne Anlage. Ich komme seit 15 Jahren immer wieder hierher.
Salima
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Excellent property and service!
Sona
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Miriam
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Serena Beach Hotel is well located, had beautiful timeless architecture and wonderful ambience. The staff made our stay special, very attentive, pleasant and wet had lots of laughter with them. The Chef is outstanding, all the meals and snacks were well prepared, with a diverse presentation of food and drink. The sea front needs some cleaning attention otherwise we enjoyed cooling off in the ocean, very safe and comfortable to swim, even for the little ones. We will be back!
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Ayana
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Beautiful surroundings and attentive staff
Ole
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 51 minggu yang lalu

Hotels.com verified review

Really nice place, Good pool and a beautiful beach. Lots af monkeys in the garden. Wonderfull staff
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 53 minggu yang lalu

Hotels.com verified review

The staff throughout the hotel are friendly. No less than in the past or what you’d expect. The restaurants remain very good. The gym is very good too, for a hotel. But the room was old and disappointing. The shower flooded every time because the flat surface between the partition and tub allowed water to collect and then drip to the floor instead of the tub. The doorknob on the bathroom door was partially detached. The TV was old and angled upwards. The leather on the office chair was frayed and tatty. The bathroom/bedroom frosted window was loosely installed, which meant that it would rattle if other people on the corridor closed their doors.
Read More
Ndegwa
10.0
/10
Diulas 53 minggu yang lalu

Expedia Group verified review

Excellent stay and service as always. Will be back!
tasheer
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
6.0
/10
Diulas 54 minggu yang lalu

Expedia Group verified review

This hotel has beautiful gardens. It’s a very relaxing place to be in. The rooms, although charming, are tired, and in need of a makeover. Food offerings are adequate, but unimaginative. Wonderful team of staff, responsive and friendly.
Nicholas
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 60 minggu yang lalu

Expedia Group verified review

Beautiful hotel for a rest after safari with lovely moorish style architecture. Staff were very attentive, great food, lovely uncrowded pool and beach area. Plenty of things to do inside the grounds including kayaking, paddle board, catamarran sailing, squash, tennis, table tennis, pool and darts. It is also adjacent to a marine conservation area where you can snorkel on the reef with tropical fish. Highly recommended.
Read More
Olga
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 66 minggu yang lalu

Expedia Group verified review

We had a wonderful stay at Serena Beach Hotel. The grounds are beautiful and well maintained, there is easy access to the beach, the rooms are big with comfortable beds & big bathrooms, and the staff go above and beyond to meet your expectations. For those on a family vacation there here is a kids club with kids activities (thank you Zawadi & Esther) and evening performances (music, acrobats, etc.). It never felt crowded, it was very serene and relaxing. We would definitely stay there again. Thank you!
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Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Serena Beach Resort and Spa

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