Does El Encanto provide parking?

Yes, El Encanto provides parking. Please confirm details directly with the hotel.

Does El Encanto provide airport transfer?

Yes, El Encanto provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about El Encanto?

El Encanto is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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El Encanto

Name: El Encanto
Address: 5 Poniente No. 105, Local B, Centro, Puebla, Estado de Puebla, Mexico, 72000, 5 Poniente No. 105, Local B, Centro, Estado de Puebla, 72000, Mexico
Rating: 7.4

Hotels

7.4

/10

Pleasant

113 reviews

What Guests Say About Their Stay

Cindy

10.0

/ 10

El Encanto was a wonderful stay, we were there for a wedding, from the outside you could not imagine the beauty with in, it’s rustic and beautiful and great picture ops all around the hotel, if you get the corner room it has a balcony looking out to the cathedral and wow, the rooftop bar was where the wedding took place breath taking view of the cathedral and when lit at night wow, wonderful all around, only complaints I have to give bathroom in our room had water marks on the ceilings and walls, some rooms did smell a little damp or moldy from what I was told, steak at the reception did not meet anyone’s expectations it was tough and dry could not be cut or chewed at all, other than that the rest of the food an cocktails were delicious, Hotel is very centric everything is within walking distance, plenty of delicious restaurant all around

leopoldo

10.0

/ 10

It was very pleasant. Hotel, rooftop and room was very nice and clean. Definitely will consider staying again.

Erika

10.0

/ 10

El Encanto lives up to its name-- beyond its unparalleled location, the staff could not be more gracious and just lovely and the rooms are great. The rooftop bar *does* make for loud evenings, and the encaustic tile floors look like they could be brighter, but these are small details that did not in any way mar an excellent experience. I will definitely be back.

In the Area

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5 Poniente No. 105, Local B, Centro, Puebla, Estado de Puebla, Mexico, 72000

Main Facilities

24-Hour Front Desk

WiFi

Elevator

El Encanto is a hotel is located at Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in El Encanto

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What's around El Encanto

5 Poniente No. 105, Local B, Centro, Puebla, Estado de Puebla, Mexico, 72000

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General

Near Zócalo de Puebla

Location

With a stay at El Encanto, you'll be centrally located in Puebla, within a 10-minute drive of Zócalo de Puebla and Angelopolis Commercial Center. This hotel is 11.2 mi (18 km) from Africam Safari and 8.5 mi (13.6 km) from Great Pyramid of Cholula.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Palafoxiana Library - 0.1 km / 0.1 mi
Zócalo de Puebla - 0.1 km / 0.1 mi
Puebla Cathedral - 0.2 km / 0.1 mi
Bello Museum - 0.3 km / 0.2 mi
Amparo Museum - 0.4 km / 0.2 mi
Los Sapos Bazaar - 0.5 km / 0.3 mi
Candy Street - 0.5 km / 0.3 mi
Santo Domingo Church - 0.5 km / 0.3 mi
Rosario Chapel - 0.5 km / 0.3 mi
Iglesia de la Compañía - 0.5 km / 0.3 mi
Callejon del Sapo - 0.6 km / 0.4 mi
Street of Candies - 0.6 km / 0.4 mi
Santa Monica Convent and Museum of Religious Art - 0.6 km / 0.4 mi
Mexican Revolution Museum - 0.7 km / 0.4 mi
Ovando Bridge - 0.8 km / 0.5 mi

The preferred airport for El Encanto is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 mi

Facilities

Treat yourself with massages, body treatments, and facials. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).

Dining

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Rooms

Make yourself at home in one of the 14 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and in-room massages, as well as phones with free local calls.

All facilities in El Encanto

Bar, Cafe and Lounge

Entertainment Facility

Functional Hall

Common Space

Lobby

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist
Wedding service
Concierge

Transportation

Airport transfer
Area shuttle

General

Terrace
Rooftop terrace

Public Facilities

Smoke-free area
Elevator

Things to Do

Food and Drinks

Snack bar

Connectivity

Free WiFi

Accommodation Policy & General Information in El Encanto

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Parking height restrictions apply, Noise-free rooms not guaranteed

Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 0)
Nearby parking fee: MXN 100 per night (3281 ft away; open 8:00 PM to 8:00 AM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 22:00 - to 12:00
Available rooms at El Encanto	14
Number of floors in El Encanto	2
Another facilities in El Encanto	Luggage storage, Multilingual staff, 24-hour Receptionist, Wedding service, Concierge

Frequently asked question in El Encanto

What are available facilities at El Encanto?

There are top facilites at El Encanto such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at El Encanto?

The standard check-in time at El Encanto is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00

What is the star rating of El Encanto?

El Encanto is a 2.5-star hotel.

How many floors does El Encanto have?

El Encanto has 2 floors.

How many rooms are available at El Encanto?

El Encanto has 14 rooms in total.

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More Reviews from Other Guests in El Encanto

Overall Ratings & Reviews El Encanto

Other sources (113)

7.4

Pleasant

From 113 reviews

Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

7.8

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Traveler Reviews El Encanto

Number of reviews per page

Top reviews

Claudia Ayala

Business with Partner

6.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

We got at our room it was no toilet paper

Jose

Leisure with Partner

8.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

I read the reviews about ac not working properly so I made sure to ask about the ac. They assured me it was working. I left AC on Coldest setting and it never got cool. I let staff know the next day as well. Horrible sleeping experience when it’s hot. Overall the place is cool.

Carter

4.0

/10

Reviewed 108 week(s) ago

Hotels.com verified review

The air conditioning did not work. The room was hot, humid, and uncomfortable. In the morning I went to check out and was in the elevator with my luggage. The door closed, I pressed the button, and then nothing. I was trapped inside and had to call the front desk on my phone to get someone to come help me get out.

Cindy

Family

10.0

/10

Reviewed 123 week(s) ago

Will return there for sure!!

Erika

10.0

/10

Reviewed 421 week(s) ago

Hotel its perfect and close to la catedral Restaurants, I will go back and stay again.. Thank you so much..EL ENCANTO..!!!!

Jose

Family

10.0

/10

Reviewed 444 week(s) ago

Hotels.com verified review

Location was perfect! Right by the Zocalo. Service was also excellent.

Verified traveler

10.0

/10

Reviewed 453 week(s) ago

Bien ubicada, el edificio está muy interesante, habitaciones amplias sin embargo las sábanas daban picazón, las almohadas tenían mal olor entre sudor o humedad y para que salga agua caliente tienes que esperar mucho y hacer maniobras con las llaves del lavabo, en la mañana los recepcionistas nunca están y demoran en acudir al llamado

pilar

2.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Nada recomendable, no vayan

araceli rodriguez

Leisure with Friends

2.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

La ubicacion y la decoración es buena pero toenen pésima higiene, el dia que llegamos no tenian huespedes el hotel estaba cerrado y aun asi el baño tenía basura, la habitacion tambien tenia cosas tiradas, la atencion del personal fue muy mala , solocitamos la limpieza de la habitacion y no la realizaron. Decidieron cambiarnos de habitación lo cual agradezco pero tampoco estaba muy limpia que digamos.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.