Krabi Resort

Resorts
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8.1
/10
Very Good
1,081 reviews

What Guests Say About Their Stay

Akararuck T.

9.4
/ 10
Good location and beautiful retort. Friendly staff and nice beach view.

Thanya K.

10.0
/ 10
Delicious food Staff very good. More than five star hotels.
See original

Ratchanou

10.0
/ 10
Beach private Very upscale room. Staff very good.
See original

Nattapong P.

9.7
/ 10
Beautiful hotel, very clean, good service staff.
See original

LUKKANA C.

8.5
/ 10
Good convenient parking lot.
See original
In the Area
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232 Moo.2, Ao Nang, Ao Nang, Mueang Krabi, Krabi, Thailand, 81180

Main Facilities

Read More
AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Krabi Resort is a resort is located at Ao Nang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Krabi Resort

232 Moo.2, Ao Nang, Ao Nang, Mueang Krabi, Krabi, Thailand, 81180
Discover More Places
Lobby Krabi Resort
Exterior 2 Krabi Resort

Discover More About Krabi Resort

Welcome to Krabi Resort, your perfect gateway to the stunning beauty of Krabi, Thailand. Nestled in a prime location, Krabi Resort offers an unforgettable experience for every traveler, blending comfort, convenience, and the vibrant spirit of this tropical paradise. Whether you're seeking adventure, relaxation, or a taste of local culture, Krabi Resort is designed to be your home away from home. Room rates at Krabi Resort start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Krabi Resort Location

Krabi Resort is ideally situated in the heart of Ao Nang, a vibrant and popular beach town within the Mueang Krabi District. You'll find us at , อ่าวนาง, อำเภอเมืองกระบี่, กระบี่, ประเทศไทย, 81180, just a short stroll from the main Ao Nang Beach, putting you at the center of the action while still offering a tranquil escape. The resort is approximately a 40-minute drive from Krabi International Airport (KBV), making your arrival and departure seamless. The atmosphere here is wonderfully relaxed yet conveniently close to everything you need, from local eateries and shops to tour operators for exploring the surrounding islands. Imagine stepping out of your room and being just moments away from the soft sands and turquoise waters of the Andaman Sea.

Krabi Resort Facilities & Services

Facilities for guests at Krabi Resort are designed to enhance your stay and cater to every need. We pride ourselves on offering a comprehensive range of amenities to ensure your comfort and enjoyment throughout your visit.

  • Swimming Pool:

    Take a refreshing dip in our spacious outdoor swimming pool, perfect for a leisurely afternoon. Open daily from 8:00 AM to 7:00 PM. No additional fee.
  • Restaurant:

    Savor delicious Thai and international cuisine at our on-site restaurant. Operating hours are from 7:00 AM to 10:00 PM.
  • Bar:

    Relax with a tropical cocktail or a refreshing drink at our poolside bar. Open from 10:00 AM to 11:00 PM.
  • Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the resort.
  • 24-Hour Front Desk:

    Our friendly staff are available around the clock to assist you with any queries or requests.
  • Tour Desk:

    Get expert advice and book exciting excursions to explore Krabi's famous attractions.
  • Gardens:

    Enjoy the lush tropical gardens surrounding the resort, offering a peaceful ambiance.
  • Parking:

    Complimentary parking is available for guests who arrive by car.

Krabi Resort Room Types

Discover a variety of accommodations designed to suit your preferences. The room types of Krabi Resort range from comfortable standard rooms to more spacious suites, ensuring a perfect fit for solo travelers, couples, and families alike.

  • Superior Room:

    Offers comfortable living space with a choice of Garden View or Pool View. Available as non-smoking.
  • Deluxe Room:

    A more expansive room with enhanced amenities and a choice of Garden View or Pool View. Some Deluxe rooms feature a bathtub. Available as non-smoking.
  • Family Room:

    Ideal for families, these rooms provide ample space and comfortable bedding arrangements. Enjoy a Garden View. Available as non-smoking.
  • Suite:

    Our most luxurious option, offering separate living areas and premium amenities. Enjoy a Pool View. Available as non-smoking. Some suites feature a bathtub.

All rooms are designated as non-smoking to ensure a fresh environment for all guests. Please inquire at the front desk for specific room features like bathtubs.

Krabi Resort Dining & Restaurants

Krabi Resort offers delightful culinary experiences at its on-site dining venues, allowing you to indulge in the flavors of Thailand and beyond without leaving the comfort of the resort.

  • Krabi Resort Restaurant:

    This is our main dining venue, serving a delectable breakfast buffet from 7:00 AM to 10:00 AM. For lunch and dinner, enjoy a wide selection of authentic Thai dishes and popular international favorites. Estimated price per person for lunch/dinner is around 300-600 THB. The restaurant is open daily from 7:00 AM to 10:00 PM.
  • Poolside Bar:

    Located adjacent to the swimming pool, this is the perfect spot to unwind. Sip on refreshing fruit shakes, tropical cocktails, and enjoy light snacks. Open from 10:00 AM to 11:00 PM. Estimated price for a cocktail is around 150-250 THB.

Krabi Resort Nearby Attractions and Activities

Krabi Resort is perfectly positioned to explore the natural wonders and cultural highlights of the Mueang Krabi District. Here are some must-visit spots:

  • Ao Nang Beach:

    Just a short walk from the resort, this is the main hub for activities, dining, and soaking up the sun.
  • Railay Beach:

    Accessible by a short longtail boat ride from Ao Nang, Railay is famous for its dramatic limestone cliffs, pristine beaches, and rock climbing opportunities.
  • Phra Nang Cave Beach:

    Located on the Railay peninsula, this stunning beach is known for its beautiful cave and clear waters.
  • Krabi Town Night Market:

    Experience local life, sample delicious street food, and shop for souvenirs in the vibrant night market of Krabi Town, about a 30-minute drive away.
  • Emerald Pool (Sa Morakot):

    A natural crystal-clear pool set within a lush rainforest, offering a unique swimming experience. This is a popular day trip destination.

If you are looking for other activities around Krabi Resort, check out the best deals on Traveloka: Recommended activities in Krabi!

How to Get to Krabi Resort from the Airport

Getting to Krabi Resort from Krabi International Airport (KBV) is straightforward, with several convenient options available. The airport transfer service of Krabi Resort can be arranged for a hassle-free journey. Here’s how to get to Krabi Resort:

  • Airport Taxi:

    Metered taxis are readily available at the airport. The journey to Krabi Resort typically takes around 40 minutes and costs approximately 500-700 THB, depending on traffic.
  • Private Airport Transfer:

    For ultimate convenience, you can pre-book a private airport transfer service through Traveloka. This ensures a driver will be waiting for you upon arrival. Prices vary but are competitive. You can find airport transfer services on Traveloka.
  • Shared Minivan:

    Shared minivans operate from the airport to Ao Nang. This is a more economical option, costing around 150-200 THB per person, but may take longer as they drop off passengers at multiple locations.
  • Ride-hailing Service:

    You can also use a ride-hailing service app to book a car from the airport to Krabi Resort. Prices are comparable to metered taxis.

Summary of Why You Should Choose to Stay at Krabi Resort

Choosing Krabi Resort for your next vacation means opting for a blend of comfort, convenience, and authentic Thai hospitality. With its prime location, excellent facilities, and welcoming atmosphere, Krabi Resort promises a memorable stay. Here’s why you should book your getaway with us:

  • Prime Location:

    Steps away from Ao Nang Beach, with easy access to shops, restaurants, and tour operators.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites to suit every traveler's needs.
  • Excellent Facilities:

    Enjoy our refreshing swimming pool, on-site dining, and helpful services.
  • Value for Money:

    Competitive rates and special offers make Krabi Resort an attractive choice.
  • Seamless Booking:

    Check

    Room availability at Krabi Resort

    and experience easy

    Booking Krabi Resort

    through Traveloka.

Book your dream vacation today and discover the magic of Krabi. For more options, you can Book budget hotels in Krabi and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Krabi Resort

Swimming Pool Krabi Resort
Swimming Pool
Fitness Center Krabi Resort
Fitness Center
Lobby Krabi Resort
Lobby
Exterior Krabi Resort
Exterior
Bedroom Krabi Resort
Bedroom

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Money changer
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Transportation

  • Airport transfer
  • Area shuttle with surcharge
  • Bicycle rental
  • Car rental

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool

Things to Do

  • Massage
  • Outdoor pool

Food and Drinks

  • Bar

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Krabi Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit THB 2,000.00 is required upon check-in. The accommodation accepts cash and debit card.

Extra Breakfast

Accommodation charges THB 600.00/guest for extra breakfast.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Krabi Resort
218
Number of floors in Krabi Resort
4
Another facilities in Krabi Resort
Cable TV, Desk, In-room safe, Refrigerator, Shower

Frequently asked question in Krabi Resort

What are available facilities at Krabi Resort?
There are top facilites at Krabi Resort such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Krabi Resort?
The standard check-in time at Krabi Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Krabi Resort?
Krabi Resort is a 4.0-star hotel.
How many floors does Krabi Resort have?
Krabi Resort has 4 floors.
How many rooms are available at Krabi Resort?
Krabi Resort has 218 rooms in total.
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More Reviews from Other Guests in Krabi Resort

Overall Ratings & Reviews Krabi Resort

Traveloka (81)
Other sources (1,000)
8.2
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

9.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Krabi Resort

Number of reviews per page
20
40
Top reviews
Jeremy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A lovely hotel but a bit run down.
Kristoffer
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

B
DAT
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Extremely disappointing stay at Krabi Resort — definitely not returning. We arrived at around 9:00 AM, fully understanding that official check-in is at 3:00 PM. However, despite rooms clearly being available, we were still forced to wait nearly 6 hours, which felt completely unreasonable for a resort that markets itself as a premium beachfront stay. The resort officially lists itself as a beachfront hotel in Ao Nang (krabiresort.net) Honestly, it felt like guests were intentionally made to wait so they would spend money on overpriced island-hopping tours and other activities. The staff were not welcoming at all — quite the opposite. They were unfriendly, rude, and lacked basic hospitality. No smile, no effort to assist, and definitely not the level of service you expect from a resort. The room was another huge disappointment. The pillows smelled strongly of cigarette smoke, making it very uncomfortable to sleep. Cleanliness and room freshness should be a basic standard. Another major issue was transportation within the property. Every time we needed to go somewhere, we had to call the front desk for a shuttle/cart, and the wait was often very long, leaving us standing outside in the hot Krabi weather. What surprised us most was the lack of a proper welcome experience. No welcome drink, no cold towel, no refreshing gesture after a long trip — something many resorts in Thailand normally offer.
Read More
louise
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The resort is beautiful and the staff are great. We had a room with its own private plunge pool which was amazing one of the best hotels I’ve stayed in. Location is perfect you can get anywhere on foot locally. Staff very friendly and helpful. The private beach is there if you want it but to be fair not very nice compared to other parts but that is no reflection on the hotel. The breakfast was plentiful if you want Asian food for breakfast there is a lot of it. Limited to other items. Would definitely stay at hotel again
Read More
William
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Most everything was perfect and the staff were always super wonderful. A couple minor areas for improvement would be that the air conditioner in our unit did not respond to any thermostat controls so every other hour you were either freezing or baking . which sucked while trying to sleep. Also the food at the resort could deal with a look at ways to improve the quality and selection. BUT over all, we loved walking around the grounds, seeing the reptiles, bats, birds etc. We found the staff to be great. The bed was comfortable. We found the perfect place to spend each and every morning sitting above the beach. It was a wonderful experience and we will likely return to this resort in the future (Our unit was M45 in the back of the property)
Read More
Caroline
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our room was facing the smaller pool. The room was ok. Rooms were not cleaned most days til nearly 5pm. If you want chill or have nap. Made it hard because you know they will be coming to clean. We also found the door sign to clean the room later in the week. Not sure if that would have got the room cleaned earlier in the day. We didn't spend much time at the pools. They were very clean. They had bars at them as well. We preffered the beach. Lots of shade with recliners. Bar was close by with the restaurant. If your ordering food it takes a while to come. The beers and sodas were not to cold. They use the same fridge for everything so it is opening a lot. A seperate fridge for the beer would fix that. The breakfast had lots of options.Very satisfied with the selection. Staff were very pleasant and accomodating. Overall Krabi Resort gave us everything we needed. Very quiet. Outside the Resort are lots if food options not far away and shopping.
Read More
Thomas
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The Deluxe Pool room was large and clean (our attendant was great) and the shower was really good. The AC only worked when you had the key in the slot (to turn on the electricity), so it would warm up when you were out, but cooled down fairly quickly. The pools were nice and the water was clean.
John
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Entrance to room too dark. Bolt driver afraid to enter property for pick up due to taxi cartel. Lots of property is disarray. Needing repairs. Food is disappointing at hotel. Beach is nice.
Leslie
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I did not visit the pool and no I did not have an ocean view
Apiradee Anne
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a second floor room with a pool view and mountains in the background. Breakfast was good with a made to order omelet station. The resort is located directly on the beach with good access. The resort is quiet, but also is within close distance to a large number of restaurants and within walking distance to many amenities. The staff at the resort were friendly and personable.
Read More
Stephen
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent
Pat
icon-with Friends
with Friends
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No ocean view no AC, room keys constantly not working staff in helpful
Matt
icon-with Friends
with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

2nd time staying at this property and probably the last time.
Susan
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The first room they gave us (which they insisted wouldn’t be available until exactly 3:00 (check in time) had a view of a swamp. We had booked a pool room view at an exorbitant price which was supposed to be a circular room with all windows. They put us in another room with a better view but completely different layout. It was dark! The front reservation staff is not helpful at all. Very rude actually. Treated us like second class people. I happen to be a former diplomat. Worst treatment I’ve ever had at any hotel. They had no water available on arrival so we had to go searching for something to drink after travelling for 6 hours. Pool towels are always an issue and no where to find fresh ones. Our room wasn’t cleaned even though we’d requested it. No compensation or apology. On a positive note. The grounds are well kept and the food was good and the other staff were very friendly and helpful.
Read More
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Our first night we went to dinner. Waited over an hour for our food. My husband had his eaten long before mine arrived. Had to ask for placemats and cutlery. Waiter did not wash down the table. Another waiter apologized to us and said he was a trainee. Needless to say we never went back for any meals.
jette
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Meget slidt hotel. Skydedør til terrasse faldt af når der skulle lukkes op. Dårlig opfyldning ved morgenmad. Meget manglede hvis man kom for sent. Og personalet ikke specielt venlige. Dog var ham der kørte med bagagen venlig. Spurgte om morgenen i receptionen om de kunne bestille en taxa til os til lufthavnen, men det ville de ikke. Rengøring OK. Men kommer ikke igen til dette hotel
Read More
marilyn
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff were kind and polite. The location of hotel was excellent in the centre of everything and on the beach.
Callum
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Amazing!! We were upgraded to a Tropical pool villa on arrival, the room was huge and spotlessly clean.
Rebecca
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I’m sure the resort as a whole is fine, but we were assigned a room in the “hotel” portion that was about as far away from any facilities as possible. The room smelt of damp, none of the plug and usb sockets seemed to work properly and neither did the tv. The bathroom was old and looked dirty. We can’t review much more, as although we booked for 5 nights, we left after 1 due to me itching my way through uncomfortable sleep!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Krabi Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Krabi Resort

Traveloka (81)
Other sources (1,000)
8.2
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

9.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Krabi Resort

Number of reviews per page
20
40
Top reviews
Jeremy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A lovely hotel but a bit run down.
Kristoffer
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

B
DAT
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Extremely disappointing stay at Krabi Resort — definitely not returning. We arrived at around 9:00 AM, fully understanding that official check-in is at 3:00 PM. However, despite rooms clearly being available, we were still forced to wait nearly 6 hours, which felt completely unreasonable for a resort that markets itself as a premium beachfront stay. The resort officially lists itself as a beachfront hotel in Ao Nang (krabiresort.net) Honestly, it felt like guests were intentionally made to wait so they would spend money on overpriced island-hopping tours and other activities. The staff were not welcoming at all — quite the opposite. They were unfriendly, rude, and lacked basic hospitality. No smile, no effort to assist, and definitely not the level of service you expect from a resort. The room was another huge disappointment. The pillows smelled strongly of cigarette smoke, making it very uncomfortable to sleep. Cleanliness and room freshness should be a basic standard. Another major issue was transportation within the property. Every time we needed to go somewhere, we had to call the front desk for a shuttle/cart, and the wait was often very long, leaving us standing outside in the hot Krabi weather. What surprised us most was the lack of a proper welcome experience. No welcome drink, no cold towel, no refreshing gesture after a long trip — something many resorts in Thailand normally offer.
Read More
louise
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The resort is beautiful and the staff are great. We had a room with its own private plunge pool which was amazing one of the best hotels I’ve stayed in. Location is perfect you can get anywhere on foot locally. Staff very friendly and helpful. The private beach is there if you want it but to be fair not very nice compared to other parts but that is no reflection on the hotel. The breakfast was plentiful if you want Asian food for breakfast there is a lot of it. Limited to other items. Would definitely stay at hotel again
Read More
William
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Most everything was perfect and the staff were always super wonderful. A couple minor areas for improvement would be that the air conditioner in our unit did not respond to any thermostat controls so every other hour you were either freezing or baking . which sucked while trying to sleep. Also the food at the resort could deal with a look at ways to improve the quality and selection. BUT over all, we loved walking around the grounds, seeing the reptiles, bats, birds etc. We found the staff to be great. The bed was comfortable. We found the perfect place to spend each and every morning sitting above the beach. It was a wonderful experience and we will likely return to this resort in the future (Our unit was M45 in the back of the property)
Read More
Caroline
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our room was facing the smaller pool. The room was ok. Rooms were not cleaned most days til nearly 5pm. If you want chill or have nap. Made it hard because you know they will be coming to clean. We also found the door sign to clean the room later in the week. Not sure if that would have got the room cleaned earlier in the day. We didn't spend much time at the pools. They were very clean. They had bars at them as well. We preffered the beach. Lots of shade with recliners. Bar was close by with the restaurant. If your ordering food it takes a while to come. The beers and sodas were not to cold. They use the same fridge for everything so it is opening a lot. A seperate fridge for the beer would fix that. The breakfast had lots of options.Very satisfied with the selection. Staff were very pleasant and accomodating. Overall Krabi Resort gave us everything we needed. Very quiet. Outside the Resort are lots if food options not far away and shopping.
Read More
Thomas
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The Deluxe Pool room was large and clean (our attendant was great) and the shower was really good. The AC only worked when you had the key in the slot (to turn on the electricity), so it would warm up when you were out, but cooled down fairly quickly. The pools were nice and the water was clean.
John
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Entrance to room too dark. Bolt driver afraid to enter property for pick up due to taxi cartel. Lots of property is disarray. Needing repairs. Food is disappointing at hotel. Beach is nice.
Leslie
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I did not visit the pool and no I did not have an ocean view
Apiradee Anne
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a second floor room with a pool view and mountains in the background. Breakfast was good with a made to order omelet station. The resort is located directly on the beach with good access. The resort is quiet, but also is within close distance to a large number of restaurants and within walking distance to many amenities. The staff at the resort were friendly and personable.
Read More
Stephen
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent
Pat
icon-with Friends
with Friends
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No ocean view no AC, room keys constantly not working staff in helpful
Matt
icon-with Friends
with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

2nd time staying at this property and probably the last time.
Susan
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The first room they gave us (which they insisted wouldn’t be available until exactly 3:00 (check in time) had a view of a swamp. We had booked a pool room view at an exorbitant price which was supposed to be a circular room with all windows. They put us in another room with a better view but completely different layout. It was dark! The front reservation staff is not helpful at all. Very rude actually. Treated us like second class people. I happen to be a former diplomat. Worst treatment I’ve ever had at any hotel. They had no water available on arrival so we had to go searching for something to drink after travelling for 6 hours. Pool towels are always an issue and no where to find fresh ones. Our room wasn’t cleaned even though we’d requested it. No compensation or apology. On a positive note. The grounds are well kept and the food was good and the other staff were very friendly and helpful.
Read More
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Our first night we went to dinner. Waited over an hour for our food. My husband had his eaten long before mine arrived. Had to ask for placemats and cutlery. Waiter did not wash down the table. Another waiter apologized to us and said he was a trainee. Needless to say we never went back for any meals.
jette
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Meget slidt hotel. Skydedør til terrasse faldt af når der skulle lukkes op. Dårlig opfyldning ved morgenmad. Meget manglede hvis man kom for sent. Og personalet ikke specielt venlige. Dog var ham der kørte med bagagen venlig. Spurgte om morgenen i receptionen om de kunne bestille en taxa til os til lufthavnen, men det ville de ikke. Rengøring OK. Men kommer ikke igen til dette hotel
Read More
marilyn
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff were kind and polite. The location of hotel was excellent in the centre of everything and on the beach.
Callum
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Amazing!! We were upgraded to a Tropical pool villa on arrival, the room was huge and spotlessly clean.
Rebecca
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I’m sure the resort as a whole is fine, but we were assigned a room in the “hotel” portion that was about as far away from any facilities as possible. The room smelt of damp, none of the plug and usb sockets seemed to work properly and neither did the tv. The bathroom was old and looked dirty. We can’t review much more, as although we booked for 5 nights, we left after 1 due to me itching my way through uncomfortable sleep!
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