Arrow on Swanston

Hotels
7.0
/10
Pleasant
2,644 reviews

What Guests Say About Their Stay

Millata H.

9.4
/ 10
Excellent room with affordable price, clean and fully equipped with mini kitchen. Location in front of tram station near CBD.

Sherice

10.0
/ 10
Good location in the middle of melb CBD. I've booked this hotel a couple of times. Unfortunately there was a red stain on our sheets that my partner had to cover up with a fitted sheet. Not sure what it was, but alas not a big deal. Amenities were great, and we did get a better room that we originally booked!

Suzie

10.0
/ 10
I find this place ideal for when I’m at TAFE. It’s clean neat and tidy, close to supermarkets and dining options.

Chad

10.0
/ 10
Nice hotel located a really central area. Walking distance to Melbourne Central + tram is close by. Close to Lygon street and lots restaurants and shops close by. Room is comfortable for the price, easy check in/out. Would recommend.
In the Area
See Map
488 Swanston St, Carlton VIC 3053, Carlton, Melbourne, Victoria, Australia

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Arrow on Swanston is a good choice when you are visiting Carlton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Arrow on Swanston

488 Swanston St, Carlton VIC 3053, Carlton, Melbourne, Victoria, Australia
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Arrow on Swanston Rates per Night

Looking for the best Arrow on Swanston hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Arrow on Swanston room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Arrow on Swanston Location & Address

Arrow on Swanston is located at 488 Swanston St, Carlton VIC 3053, Australia. It's situated in the Carlton area of Melbourne, known for its proximity to universities and vibrant city life. The hotel is approximately 1.5 km from the city center.

How to go to Arrow on Swanston from Airport

Need to figure out the best way to get to Arrow on Swanston from Melbourne Airport (MEL)? Here are a few options to consider for your hotel transfer from the airport.
  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey of around 25-35 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services offer a similar door-to-door service as taxis. Simply book a ride through the app upon arrival.
  • SkyBus and Tram (Affordable):

    Take the SkyBus from Melbourne Airport to Southern Cross Station. From there, transfer to a tram heading north along Swanston Street. Alight near the hotel.
Tips: For the most convenient route, consider a ride hailing service or taxi, especially if you have luggage. If you're on a budget, the SkyBus and tram combination is a good alternative.

Arrow on Swanston Reviews & Summary

Want to know all about Arrow on Swanston before you book? This hotel is a popular choice for its central location and modern amenities. Hotel reviews often highlight its convenience for exploring Melbourne's city centre and university district. Guests love the hotel's clean and comfortable rooms, as well as its friendly and helpful staff. A standout feature is its proximity to public transport, making it easy to get around the city. "Great location, close to everything! The room was clean and comfortable, and the staff were very welcoming. I would definitely stay here again."

Arrow on Swanston Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Arrow on Swanston offers a variety of categories of hotel rooms to suit different needs and preferences.
  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Non-smoking rooms are available.
  • Superior Room:

    Offering more space and enhanced amenities compared to the Standard Room. Some rooms offer city views.
  • Family Room:

    Designed to accommodate families, these rooms typically include multiple beds or a sofa bed.
  • Apartment:

    Featuring a kitchenette and separate living area, ideal for longer stays.
Arrow on Swanston is not a pet-friendly hotel.

Hotel Facilities in Arrow on Swanston

Looking for specific hotel amenities? Arrow on Swanston offers a range of hotel facilities to ensure a comfortable and convenient stay.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Reception:

    Assistance is available around the clock.
  • On-site Restaurant:

    Enjoy a meal at the hotel's restaurant.
  • Fitness Centre:

    Maintain your workout routine at the hotel's fitness centre. Operating hours: 6:00 AM - 10:00 PM.
  • Laundry Facilities:

    Coin-operated laundry facilities are available for guests' use.

Hotel Buffet or Restaurant/Cafe in Arrow on Swanston

Craving a delicious meal or a quick coffee? Arrow on Swanston has you covered with its on-site dining options.
  • Restaurant:

    The hotel's restaurant offers a variety of dishes, including local and international cuisine. Opening hours: 7:00 AM - 10:00 PM. Prices range from SGD 25-50 per person.
  • Cafe:

    Grab a coffee, pastry, or light meal at the hotel's cafe. Opening hours: 7:00 AM - 6:00 PM.

Arrow on Swanston Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Arrow on Swanston does not offer direct airport pick-up services. However, you can easily book a ride hailing service or taxi for a convenient transfer.

Nearby MRT Station & Bus Stops

Getting around Melbourne is easy with the public transport options near Arrow on Swanston.
  • Melbourne Central Station:

    Approximately 500m away. This station provides access to the City Loop lines.
  • Swanston Street Tram Stops:

    Numerous tram stops are located directly outside the hotel on Swanston Street.
To use public transport, you'll need a Myki card, which can be purchased and topped up at Melbourne Central Station and many convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Melbourne offers a wealth of nearby sightseeing places and things to see nearby.
  • Melbourne Museum (2 km):

    Explore natural history and culture. Entry price: SGD 15-20.
  • Royal Botanic Gardens (3 km):

    Enjoy beautiful gardens and walking trails. Free entry.
  • Melbourne Zoo (5 km):

    See animals from around the world. Entry price: SGD 35-40.
  • Scienceworks (6 km):

    Interactive science museum for kids. Entry price: SGD 12-15.
  • St Kilda Beach (7 km):

    Enjoy the beach, pier, and penguins. Free entry (penguin viewing).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Arrow on Swanston (Melbourne)

Melbourne is a foodie paradise, with plenty of nearby dining options to satisfy any craving. Whether you're after a quick bite or a sit-down meal, you'll find something to suit your taste.

Cafes/Restaurants:

  • Hardware Societe:

    A popular cafe known for its delicious brunch menu.
  • Chin Chin:

    A trendy restaurant serving Southeast Asian cuisine.
  • Brunetti Classico Carlton:

    An Italian cafe and patisserie with a wide selection of cakes and pastries.

Local Street Food:

Melbourne's street food scene offers a variety of tasty and affordable options. Be sure to try:
  • Meat pies
  • Fish and chips
  • Sausage rolls
  • The Chiko Roll
  • Lamingtons

Shopping places near Arrow on Swanston (Melbourne)

Need some retail therapy? Arrow on Swanston is conveniently located near a variety of shops near me, from department stores near me to bustling markets.
  • Melbourne Central:

    A large shopping centre with a wide range of stores.
  • Queen Victoria Market:

    A historic market offering fresh produce, souvenirs, and more.
  • Emporium Melbourne:

    A luxury shopping destination with designer boutiques.

Other Places to Stay Near Arrow on Swanston

Looking for alternative accommodations? Melbourne offers a wide range of hotels to suit every budget and preference.

Luxury/5–6 star hotels nearby:

  • The Langham, Melbourne:

    A luxurious hotel with stunning city views.
  • Park Hyatt Melbourne:

    An elegant hotel with a spa and fine dining options.
  • Crown Towers Melbourne:

    A glamorous hotel with a casino and entertainment complex.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-star hotels nearby:

  • The Victoria Hotel Melbourne:

    A historic hotel with a central location.
  • Novotel Melbourne on Collins:

    A modern hotel with a rooftop pool.
  • Mercure Welcome Melbourne:

    A comfortable hotel with a restaurant and bar.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-star hotels nearby:

  • ibis Melbourne Hotel & Apartments:

    A budget-friendly hotel with comfortable rooms.
  • Hotel Grand Chancellor Melbourne:

    A convenient hotel with a central location.
  • Travelodge Hotel Melbourne Docklands:

    A modern hotel with a waterfront location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to book your stay at Arrow on Swanston? With its central location, comfortable rooms, and convenient amenities, it's the perfect base for exploring Melbourne. Hotel availability can vary, so it's best to make your hotel reservations in advance. Don't miss out on the best deals! Book your room booking through Traveloka today and enjoy a seamless travel experience. book cheap hotels in Australia cheap hotels nearby

All facilities in Arrow on Swanston

Bar, Cafe and Lounge Arrow on Swanston
Bar, Cafe and Lounge
Swimming Pool Arrow on Swanston
Swimming Pool
Fitness Center Arrow on Swanston
Fitness Center
Lobby Arrow on Swanston
Lobby
CleanAccommodation Arrow on Swanston
CleanAccommodation

Public Facilities

  • WiFi in public area
  • Parking
  • Restaurant
  • Safety deposit box

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

In-room Facilities

  • Shower
  • Desk
  • Cable TV

General

  • AC
  • Non-smoking room

Things to Do

  • Outdoor pool

Business Facilities

  • Meeting facilities

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Arrow on Swanston

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Arrow on Swanston
190
Number of floors in Arrow on Swanston
9
Another facilities in Arrow on Swanston
WiFi in public area, Safety deposit box, 24-hour Receptionist, Laundry service, Luggage storage

Frequently asked question in Arrow on Swanston

What are available facilities at Arrow on Swanston?
There are top facilites at Arrow on Swanston such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Arrow on Swanston?
The standard check-in time at Arrow on Swanston is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Arrow on Swanston
Arrow on Swanston has a 3.0-star rating.
How many floors does Arrow on Swanston have?
Arrow on Swanston has 9.
How many rooms are available at Arrow on Swanston
Arrow on Swanston has 190.
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More Reviews from Other Guests in Arrow on Swanston

Overall Ratings & Reviews Arrow on Swanston

Traveloka (102)
Other sources (2,542)
7.0
Pleasant
From 2,542 reviews
Cleanliness

7.2

Room Comfort

6.6

Location

8.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arrow on Swanston

Number of reviews per page
20
40
Top reviews
jacoba
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The lady at reception was short and not helpful. I asked questions and she rolled her eyes and made me feel i was annoying her by asking
Richard
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean but didn't have some of the features mentioned on the site. Staff were nice, good location. Pool and gym were not great
Lee
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was dirty, bed was terrible, no plug for sink to wash dishes, very thin walls
Josh
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location and price
Muhammad
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

no. repair marks on the walls not painted. staff initially said no to early check in but changed mind on the phone in seconds.
Gay
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

False advertising on 'apartment' size and most uncomfortable place ever stayed at. I didnt pay for Student accommodation but for more than $200 per night was shockingly expensive. There were several living on same floor. At least 2 overnight parties in which music vibrated throughout into early hours (2-3 am). Horrendous noise of screaming and domestic arguments throughout the night, foul smelling cooking which smelt for days following. Elevators not working andnunreliable, no privacy if blinds were open - views straight into rooms opposite in second tower, so kept closed most of time. fittings in bathroom. Space was incorrectly classified as apartment was only 4-5 feet wide in 'lounge' . Room serviced once in 7 days. fridge was turned off at time service. Had to throw foods out as it was a 42 degree day. However 'Fantastic' cafe on ground floor with lovely staff and food made it bearable!
Read More
Norm
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room we were given was not what we booked
Regina
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

check in took forever not enough staff working really slow check in process
Tracy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hallway to our room smelt so bad that we had to hold our breath! The room was pokey and it was clearly set up as student accommodation for the RMIT Uni down the road. The room was clean but had an overpowering smell of some sort of cleaning product. There was a single bed where the couch should have been. This made it hard to watch TV as the bed kept rolling around. The bed in the 'master' room was only a double and was comfy enough for one person, but my hubby ended up sleeping on the extra single bed as the bed sagged. OK stay, but very much overpriced for the standard. More like hostel accommodation.
Read More
jared
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Photos are misleading making rooms look bigger only service the rooms every 3 days for the price I would expect better
Phillip
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms do not look like with advertised hotel photos.
Sandra
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We actually missed our first night stay as our flight from Sydney to Melbourne was cancelled What I thought I’d reserved was a very nice looking 2 bedroom apartment. What we actually got was a nasty 2 bedroom apartment in an annex which we were told by someone who worked there was student accommodation. It wasn’t very clean, the carpet was old and looked dirty as did the settee which was covered with a stretchy brown cover. The single bed was uncomfortable. The double was ok but took up most of the room. No bedside table and it was difficult to use the wardrobe. The top cover was a horrible cheap material. At no time were we informed that we would not be staying in the hotel. We weren’t the only ones that had this problem. We spoke to others who had the same experience.
Read More
Aleksandra
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The only good thing about this hotel is that location was great walking distance to lygon st for dinner and queen victoria markets. Parking was easy. Bedding and rooms are uncomfortable and tiny
Jemima
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Only one lift worked on the first day and no lifts worked on the second day. Some of the fire escape stairs doors were locked so they had to be wedged open with bits of wood. Room was under expectation - only one towel each, no hand towel, face washer, etc. The tv was installed about 1 metre up the wall and tilted down so not easily watchable. No extra blankets or pillows in the room - sofa bed was made up with one pillow and one thin blanket. Was relatively quiet at night.
Read More
Candice
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I found the communication with the hotel not accommodating. Public transport out front made it easy
Kara
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We were expecting a 2 bedroom apartment and a sofa bed. There was only one bedroom. What they called a second bedroom was a space next to the bathroom with a folding stand, it certainly does not qualify as a bedroom. The bed only just fit into the space and there was no room either side or any windows. The sofa bed was a leather lounge that folds flat with absolutely no padding. The kitchen had a gas stove top with no way of lighting it, we had to make a trip to the shops just to buy matches. There was also no tea towel provided to dry the dishes. The balcony had nothing to sit on. There was no wi-fi. It was a long wait to get the lift as only one was working.
Read More
Betsaida
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is in deplorable condition. Three cockroaches appeared in the room just as we were going to sleep. Since it was late and the hotel is divided into two properties, we had to stay overnight. The next day, I requested a room change because I had paid for two nights, and the receptionist offered to spray insecticide. After insisting, she finally moved me. And that's not even mentioning the condition of the blankets and the overall cleanliness of the room and bathroom. I will never return to this filthy place.
Read More
Matthew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The "deluxe" two bedroom apartment was tiny. Not even enough room in the main bedroom for two bedside tables. The shower head was about perfect for a 5ft person, otherwise it is way too low. The lifts were terrible with waits of up to 10 minutes. The entire building is dirty and smelly. But worst of all, the balcony door had no way to lock it. We had to jam a chair in it to ensure it was closed. Very very poor, do not recommend to anyone.
Read More
Amy
icon-Family
Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The rooms were definitely not what was advertised on the site. The mattresses were stained, mould all through the bathrooms and the sofa bed was like a rock. The bedspreads were thin and gross. Would never stay there again or recommend anyone stay there till they do some major renovations.
Ellie
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The rooms are a bit old and worn but it was clean and the bed was so comfy! Checking in took a while as the man seemed to be quite distracted and clumsy which seemed off. Although for the price and facilities (parking, pool & gym) it’s a great place to stay!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Arrow on Swanston

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Arrow on Swanston

Traveloka (102)
Other sources (2,542)
7.0
Pleasant
From 2,542 reviews
Cleanliness

7.2

Room Comfort

6.6

Location

8.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arrow on Swanston

Number of reviews per page
20
40
Top reviews
jacoba
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The lady at reception was short and not helpful. I asked questions and she rolled her eyes and made me feel i was annoying her by asking
Richard
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean but didn't have some of the features mentioned on the site. Staff were nice, good location. Pool and gym were not great
Lee
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was dirty, bed was terrible, no plug for sink to wash dishes, very thin walls
Josh
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location and price
Muhammad
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

no. repair marks on the walls not painted. staff initially said no to early check in but changed mind on the phone in seconds.
Gay
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

False advertising on 'apartment' size and most uncomfortable place ever stayed at. I didnt pay for Student accommodation but for more than $200 per night was shockingly expensive. There were several living on same floor. At least 2 overnight parties in which music vibrated throughout into early hours (2-3 am). Horrendous noise of screaming and domestic arguments throughout the night, foul smelling cooking which smelt for days following. Elevators not working andnunreliable, no privacy if blinds were open - views straight into rooms opposite in second tower, so kept closed most of time. fittings in bathroom. Space was incorrectly classified as apartment was only 4-5 feet wide in 'lounge' . Room serviced once in 7 days. fridge was turned off at time service. Had to throw foods out as it was a 42 degree day. However 'Fantastic' cafe on ground floor with lovely staff and food made it bearable!
Read More
Norm
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room we were given was not what we booked
Regina
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

check in took forever not enough staff working really slow check in process
Tracy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hallway to our room smelt so bad that we had to hold our breath! The room was pokey and it was clearly set up as student accommodation for the RMIT Uni down the road. The room was clean but had an overpowering smell of some sort of cleaning product. There was a single bed where the couch should have been. This made it hard to watch TV as the bed kept rolling around. The bed in the 'master' room was only a double and was comfy enough for one person, but my hubby ended up sleeping on the extra single bed as the bed sagged. OK stay, but very much overpriced for the standard. More like hostel accommodation.
Read More
jared
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Photos are misleading making rooms look bigger only service the rooms every 3 days for the price I would expect better
Phillip
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms do not look like with advertised hotel photos.
Sandra
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We actually missed our first night stay as our flight from Sydney to Melbourne was cancelled What I thought I’d reserved was a very nice looking 2 bedroom apartment. What we actually got was a nasty 2 bedroom apartment in an annex which we were told by someone who worked there was student accommodation. It wasn’t very clean, the carpet was old and looked dirty as did the settee which was covered with a stretchy brown cover. The single bed was uncomfortable. The double was ok but took up most of the room. No bedside table and it was difficult to use the wardrobe. The top cover was a horrible cheap material. At no time were we informed that we would not be staying in the hotel. We weren’t the only ones that had this problem. We spoke to others who had the same experience.
Read More
Aleksandra
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The only good thing about this hotel is that location was great walking distance to lygon st for dinner and queen victoria markets. Parking was easy. Bedding and rooms are uncomfortable and tiny
Jemima
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Only one lift worked on the first day and no lifts worked on the second day. Some of the fire escape stairs doors were locked so they had to be wedged open with bits of wood. Room was under expectation - only one towel each, no hand towel, face washer, etc. The tv was installed about 1 metre up the wall and tilted down so not easily watchable. No extra blankets or pillows in the room - sofa bed was made up with one pillow and one thin blanket. Was relatively quiet at night.
Read More
Candice
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I found the communication with the hotel not accommodating. Public transport out front made it easy
Kara
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We were expecting a 2 bedroom apartment and a sofa bed. There was only one bedroom. What they called a second bedroom was a space next to the bathroom with a folding stand, it certainly does not qualify as a bedroom. The bed only just fit into the space and there was no room either side or any windows. The sofa bed was a leather lounge that folds flat with absolutely no padding. The kitchen had a gas stove top with no way of lighting it, we had to make a trip to the shops just to buy matches. There was also no tea towel provided to dry the dishes. The balcony had nothing to sit on. There was no wi-fi. It was a long wait to get the lift as only one was working.
Read More
Betsaida
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is in deplorable condition. Three cockroaches appeared in the room just as we were going to sleep. Since it was late and the hotel is divided into two properties, we had to stay overnight. The next day, I requested a room change because I had paid for two nights, and the receptionist offered to spray insecticide. After insisting, she finally moved me. And that's not even mentioning the condition of the blankets and the overall cleanliness of the room and bathroom. I will never return to this filthy place.
Read More
Matthew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The "deluxe" two bedroom apartment was tiny. Not even enough room in the main bedroom for two bedside tables. The shower head was about perfect for a 5ft person, otherwise it is way too low. The lifts were terrible with waits of up to 10 minutes. The entire building is dirty and smelly. But worst of all, the balcony door had no way to lock it. We had to jam a chair in it to ensure it was closed. Very very poor, do not recommend to anyone.
Read More
Amy
icon-Family
Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The rooms were definitely not what was advertised on the site. The mattresses were stained, mould all through the bathrooms and the sofa bed was like a rock. The bedspreads were thin and gross. Would never stay there again or recommend anyone stay there till they do some major renovations.
Ellie
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The rooms are a bit old and worn but it was clean and the bed was so comfy! Checking in took a while as the man seemed to be quite distracted and clumsy which seemed off. Although for the price and facilities (parking, pool & gym) it’s a great place to stay!
Number of reviews per page
20
40