Leman Locke

We had a great stay there for seven days visiting London. It was perfect for what we needed, which was the studio. I would definitely return again.

Very clean& comfy, close to tune. Very good , would definitely recommend

Great location to stay, well located to the tube system, but make sure the elevators are working! My room was a one bedroom suite withe a very helpful kitchen with modern fridge freezer and full cooking facilities, Dishwasher and laundry washer/dryer which allowed me to cook my own breakfasts before heading out. Bathroom was spacious although under supplied with towelling but extras were available from reception. No face washer cloths - staff told me management refuse to supply them. No tissues in the bathroom. Room was clean. Bedding was great. Elevators in the building are a major issue. One of the two was out all 8 days of my stay leading to a line of people waiting for the only one working and frustrating waits at any given time. One morning both elevators were out - not great when you're on the 14th floor.

Great location and all the staff so nice

I feel like this hotel has the potential to be lovely but let itself down in the lack of attention to details. If they put as much effort into the customer experience as they did into the slick website and promotional photos it could be really nice. We stayed in a studio and it was average but nothing special. There was a concrete pillar separating the living area and sleeping area but because of still trying to squeeze a corner sofa in there was a very small gap between sofa and wall to squeeze through to get to the sleeping area. This made it a bit hazardous going to the bathroom in the night. The top shelf in the sleeping area for storing clothes, etc. was very dusty. And, only a small thing but the rug was too big for the space. We were only provided with 1 bath towel and half a toilet roll between the 2 of us. When I contacted reception in the morning to ask for more I was told housekeeping weren't in until 10am (check out was at 11am). I was told if I needed them before then I could go down to reception to get some. We had also had issues contacting the hotel in advance of our stay to arrange early check-in (which is abailable for an extra £30) as nobody ever answered the phone and emails went unanswered also. And another irritant, it was a 22-storey building with only 1 smalle (and very slow) working lift, which made just getting up to our room a faff! Overall, it didn't feel great value for money and I wouldn't stay again.

Very very good stay. I would definitely recommend! Staff are very attentive and so sweet! Can’t wait to go again. Also very good location !

Terrible

Well located near train station, walking distance to London bridge, sky garden and more attractions!!

Booked a sky suite that stated sleeps 3. When I checked in after 4pm as this is the check in time , which I find very late for a 1 night stay and got to my room it had one double bed only. I asked if there was a separate sofa bed for my Daughter and they said No this needs to be requested prior to arrival. I said why when the room is advertised as sleeping 3. Reception explained that it only has 1 double bed. They said I had to put 3 people on my booking, however there was only ever 2 people staying we just needed separate beds. They had no way of arranging a sofa bed at 5.30pm as all the staff had finished for the day. I found the reception unhelpful and they didn’t want to provide a solution to the problem. Clearer room descriptions are required to avoid this happening again. I wont stay here again as there is so many other options around the area they have separate sofa beds as standard in rooms that advertise as sleeps 3.

TL;DR: My third stay here, and the last. The room was filthy, the bathroom smelled of sewage, and the bedding smelled of urine. The front desk promised to fix it but did nothing until the next day. Avoid. The Full Review: I have stayed at Leman Locke London three times, but the decline in standards is shocking. This room was not "move-in ready" by any definition: • Sanitation: The bathroom had a foul sewer smell when closed, which actually imprinted onto the towels. The blanket and pillows smelled of urine. • Cleanliness: I found stray hairs and cookie crumbs on the floor upon arrival. • Missing Essentials: No bath towels (only one mid-size and a mat), no hand soap (dispenser was empty), and zero kitchen supplies like dish soap or sponges. The Service Failure: The worst part was the staff's response. I reported these issues immediately and was promised a cleaning that same day. That promise was ignored. I was left in a filthy, foul-smelling room until the day after my arrival. The front desk was inadequate and indifferent.

Located very conveniently to tube and various restaurants. Room was good size with kitchen.

Great location for various restaurants and pubs.

No notes!

Amazing location and an amazing staff! Super clean with lots of good amenities.

Always great

Nice, would stay again

Staff super friendly, spotlessly clean and comfortable. The room was spacious and had more amenities than we could ever need! Absolutely will stay again.

The staff were friendly

One of the cleanest hotel rooms I’ve stayed in. Great facilities and very friendly and helpful staff. Would happily stay again!

Staff were very helpful