Novotel Athenes

We had booked two rooms. All 4 of us have skin itchiness. The hotel was not clean unfortunately. I will not book it again. Breakfast tables were not clean so as the cutlery. Area around the hotel is not safe. Dont walk alone outside.

The property itself is lovely. Only issues was when I checked in, my shower was wet and seemed dirty/not kept up. Water would leak from one side of the door due to lining falling off. Area around the hotel is the only real downside. Walked around the streets around it and saw human waste on sidewalks not even a block away. A rat also almost ran across my foot at the same area. Recommend taking taxis or arranging rides over walking if you stay here.

No bellmen to help with luggage for 83 year old. No one to help get taxi. Main restaurant never open.

Great view from the roof top bar and restaurant. Book a table to get great seats.

The gentleman on reception was superb, friendly and helpful. All other staff were so-so and not overly helpful.

We enjoyed our stay at Novotel Athenes. Room were average size. Carpets in the room and hall ways need to be updated. Breakfast was good and hours were very good. Good transportation in the area. Neighborhood is average, but we were in a group so no issues.

Great staff. Great view from pool bar . Room very tired. ,curtains had holes in them but bathroom clean . bed comfortable with good linen.

Great hotel but the restaurant closed the pool area before time specified to cater to restaurant attendees who just watch the sunset. After walking thru Athens you want to unwind in the pool. Area surrounding had beggers and homeless yet harmless

A bit of a dodgy area, but the hotel itself is nice enough.

Bathroom design needs to be updated. Privacy glass is required instead of plain glass.

Room key did not work and had to be re-magnetized 3 different times. Furniture was modern looking but pealing from wear. Pool looked great and it would have been sweet to go for an evening swim.

The rooms had broken sockets, mould and pretty run-down, not safe for young children. The area of where the hotel was located the locals kept saying was unsafe and reframe from walking the area. 5 mins from the hotel in day saw drug uses taking drugs and needles on the floor.

Inside hotel and rooms were very clean and well kept. Service was great, breakfast wonderful. Only issue is location, a bit far from Plaka area but that said about 10min Uber drive.

They should have dining available at both restaurants, as the roof top one is too hot and not suitable for some people that can’t stand with the heat for dinner.

excellent views from the rooftop pool

The service was mostly excellent, and the place was very nice. We were very comfortable there. The neighborhood directly surrounding the hotel may look rough, but it's not far from nicer looking areas, and I felt fine walking around. It is a great deal for a very nice place to stay not far from the Agora and Acropolis and fantastic restaurants.

Shortage of bar staff

Tiny stuffy room. Very dated. Very rough area of Athens. We didn’t feel safe

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The hotel was fine and served its purpose however, due to having a pool it was extremely busy with limited facilities. The hotel is located in an area approximately 20-30 min walk from the centre and sights, of which you have to walk through some questionable areas to get to.