Hotels in Sanur

Hotel was under renovation and closed. Then, we were moved to other one still in the same area with uncomfortable environment but the room itself was fine. Swimming was not ready yet at around 8am, staff was still cleaning it and put cheminal which was very strong smell.

Firstly, the service is bad. I need forks and knife to have dinner in the room. I called the reception to deliver but they asked me to go down to take it, which is not the service of a four-star hotel. Secondly, the room environment is not good. The space is small and the air smells wired, which doesn't deserve the room fees. Thirdly, I wanna check out one day early and I got the confirmation information of one day's refund in the reception when checking out. But when I leaved, the next turn staff don't recognise the refund. That caused my losing money which makes me very angry. They “stole” my money which is not a small amount. Based on above experience, I strongly recommend not checking in this hotel which will make you regretful.

Old big hotel but good. If you like history you can google it. It has a good history. Good price also. Just need llittle bit renovation will be great. Need more staff so if we need assistance will be handeled fast. The room comfortable and quite clean just need new aircon. The pool facility quite good but too fast for closed so will be no pool guard and pool towel after 6.30pm. Actually the sign said closed at 7pm. And need cleaning and renovation too.

Good accommodation. Good location and facility. Design is really nice.

I got upgraded room. The service from hotel staffs was great. They even willing to send back my daughter ' s stuffed animal which left in the room.

This hotel is very close to restaurants, cafes, coffee shop, shopping area, convenient stores, walking distance to the beach. I didn't order the breakfast so I can tell any about it. The in room dining was also fine, nothing spectacular but it was OK. But overall experience was OK. The pool is amazing. The room is clean although the jacuzzi type was quite small compares to the deluxe type. Prefer to choose deluxe type if you go with children.

Nice hotel, very comfort, near sunrise beach Sanur. The room is clean.

The hotel location is very strategic, close to a massage place, pharmacy and a reputable money changer. The room that I stayed in was quite spacious and it was on the second floor. The rooms on the second floor are better, because the one on the first floor doesn't have a good air circulation. The room downstairs is damp. There is no lift, but the hotel staff will be able to help you carry your luggage. The staff are very friendly.