Hotel Vio Pasteur

Really enjoyed, clean rooms, friendly service, close access everywhere.

Very comfortable, the view is even though it's covered in iron but it's still okay

The hotel is clean. The service is also okay.

The room is comfortable though. But I was disturbed because the position of the room was near the emergency stairs and it was used by employees gathering (photo attached) so I felt like there was no privacy.

The room is small and a bit smelly despite choosing a non smoking room. The air conditioner is not so cold and the position of the mattress is directly facing the toilet.

Checked in at 9 pm then met 1 small cockroach then when left to go out 10 minutes into the room there were 3 small cockroaches near the entrance. And 1 more under the table for a total of 5. At 10 o'clock the call to the receptionist said there would be housekeeping to check but until check out at 8 in the morning no one came. I have complained to the receptionist when I checked out, hopefully they can follow up.

There are cockroach animals on the table next to the bed and in the bathroom, towels are not provided, must be requested in advance, for a room rate of IDR 440,577 booking through an application in my opinion it is not commensurate with hotel facilities, even drinking water guests have to take from a gallon dispenser, no provided in bottles like hotels in general.

Dirty room, lots of small cockroaches in the room and in the bathroom. Dirty pillowcases. Noisy at night.

This is the first time I've found a hotel that is quite dirty, in the bathroom everything is stained with yellow, until when I open the closet I'm really disgusted like in the photo, I see the pillows are very limp, the pillowcases and bed linen are dirty and very rough, there is no soft cloth, the cups for drinking are stained all, and what I was most surprised about was that the drinking water in the jug (shard bottle) looked cloudy and when I poked it, the bottle was really slippery, how many months did I wash the bottle. Luckily I'm a traveling person so I always have all the toiletries including towels. I have a request, not even one can give it and the receptionist talks really casually. If we can't provide a request for info, it should be so we can cancel the booking and find another hotel.

Mempunyai agenda super pagi di Kota Bandung, tidak memungkinkan jika berangkat pagi-pagi dari rumah. Akhirnya memutuskan berangkat H-1 sebelum agenda dan menginap 1 malam di Kota Bandung, saya memilih penginapan di dekat pintu tol agar lebih cepat istirahat saat baru datang ke Kota Bandung. Terpilihlah hotel ini, karena hotel lain di area Pasteur sudah penuh dan beberapa diantaranya tersedia tetapi dengan harga cukup tinggi (karena booking dadakan). Saya order via aplikasi untuk memudahkan, saya request kamar non-smoking dan 1 ranjang. Secara lokasi hotelnya strategis, berada di dekat pintu Tol Pasteur. Hotel juga mempunyai lahan parkir cukup luas di basement. Area lobby hotel tidak terlalu besar, terhubung langsung dengan akses menuju ke parkiran dan ke lantai mezanin (tempat lokasi sarapan). Saya sampai ke hotel sangat terlambat, sekitar pukul 23.40an. Karena memang saya ketinggalan travel yang sore dan alhamdulillah dapat lagi travel, walapun cukup malam. Sampai hotel langsung dibantu untuk check-in, prosesnya cukup lama juga dan disini masih memerlukan deposit sebesar 50.000 (harus cash), dalam 5 tahun terakhir baru kali ini dapat hotel yang masih memerlukan deposit. Setelah saya dapat kunci, langsung  menuju ke lift yang berada di lobby dan dilihat saya mendapat kamar di lantai 5. pas masuk kedalam lift di dalam lift terdapat tulisan, bahwa lantai 5 ini merupakan area kamar smoking, langsung saya balik turun lagi ke lobby untuk menukar dengan kamar non-smoking sesuai request saya sebelumnya. Akhirnya saya mendapatkan kamar non-smoking walapun tempat tidurnya ada 2. Saya mendapat kamar di lantai 1, sesampainya di lantai 1, ternyata disini bersatu dengan area meeting room, sebenarnya saya tidak masalah dengan ini, tetapi yang mengejutkan adalah area menuju kamar seperti lorong masuk gudang, banyak kursi ditumpuk dan remang. Kamar saya berada diujung, dekat dengan lift (barang/lift karyawan sepertinya) dan tepat di sebarang pintu kamar terdapat tempat sampah yang penuh tanpa penutup. Karena sudah lelah dan ngantuk, saya langsung masuk ke kamar. kamar tidak terlalu kedap, sehingga suara-suara dari parkiran hotel, suara jalanan dan suara lainnya terdengar cukup jelas. Fasilitas kamar standar dan beberapa peralatan seharusnya sudah diganti. Sarapan mulai jam 06.00, makanannya tidak terlalu beragam, tetapi rasanya cukup enak. Saya sarapan paling awala, jam 6.15an, masih belum ada tamu hotel lainnya, karena memang mau melanjutkan ke lokasi acara di Bandung Timur.