The Capital Hotel and Resort Seminyak

Hotels
8.5
/10
Very Good
421 reviews

What Guests Say About Their Stay

R***t
9.1
/ 10
The location of the hotel is very good, close to cafes, supermarkets, and pharmacies. The hotel room is clean and spacious, there is a balcony with glass doors, with the rate given it is really worth it, the bed is very comfortable, if I go to Bali, I will definitely stay here again
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N***a
10.0
/ 10
The staff were so nice. Super helpful and kind, especially Mrs. Vita dan Bapak Manager yang sangat membantu 🙏 would love to stay here again later.
Soraya p. s.
10.0
/ 10
It was a great stay at this hotel, we booked for New Year. Not only easy to access everywhere in Seminyak, but also with the balcony I could enjoy my evening. I really felt much more comfortable not feeling just stuck in the room, the Wi-Fi worked very fast and good connection, and the best part was the bed was very comfortable, the staff were very friendly.
Monalisa M. V.
8.8
/ 10
Comfortable stay here for 3 nights. The staff is very friendly and helpful, the room is clean, the room is spacious, the bed is big, there is a balcony, the hotel area is clean, will stay here again if I go to Seminyak.
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Derrick C.
9.7
/ 10
Have been to Bali twice every time I've stayed here, the rooms are clean and outside. The facilities and staff are nice and friendly. The location is good everywhere, there are lots of favorite restaurants nearby, even the grocery store is next to the hotel. Very recommended!
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In the Area
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Jln. Raya Petitenget no 89, Kerobokan Kelod , Seminyak, Kuta, Bali, Indonesia, 80361

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Capital Hotel and Resort Seminyak is a hotel in a good neighborhood, which is located at Seminyak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Capital Hotel and Resort Seminyak

Jln. Raya Petitenget no 89, Kerobokan Kelod , Seminyak, Kuta, Bali, Indonesia, 80361
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Lobby The Capital Hotel and Resort Seminyak
Lobby 2 The Capital Hotel and Resort Seminyak

Discover More About The Capital Hotel and Resort Seminyak

Location


The Capital Hotel and Resort Seminyak is a hotel in a good neighborhood, which is located at Seminyak.

About The Capital Hotel and Resort Seminyak

The Capital Hotel and Resort Seminyak is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Capital Hotel and Resort Seminyak provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, The Capital Hotel and Resort Seminyak is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, The Capital Hotel and Resort Seminyak provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at The Capital Hotel and Resort Seminyak is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at The Capital Hotel and Resort Seminyak will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Capital Hotel and Resort Seminyak is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Capital Hotel and Resort Seminyak exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Capital Hotel and Resort Seminyak is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Capital Hotel and Resort Seminyak.

All facilities in The Capital Hotel and Resort Seminyak

Swimming Pool The Capital Hotel and Resort Seminyak
Swimming Pool
Lobby The Capital Hotel and Resort Seminyak
Lobby
Others The Capital Hotel and Resort Seminyak
Others
Restaurant The Capital Hotel and Resort Seminyak
Restaurant

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Hot breakfast
  • Poolside bar
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Things to Do

  • Beach sun loungers
  • Beach towel
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Capital Hotel and Resort Seminyak

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Capital Hotel and Resort Seminyak
103
Number of floors in The Capital Hotel and Resort Seminyak
4
Another facilities in The Capital Hotel and Resort Seminyak
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in The Capital Hotel and Resort Seminyak

What are available facilities at The Capital Hotel and Resort Seminyak?
There are top facilites at The Capital Hotel and Resort Seminyak such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Capital Hotel and Resort Seminyak?
The standard check-in time at The Capital Hotel and Resort Seminyak is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Capital Hotel and Resort Seminyak provide breakfast?
Yes, The Capital Hotel and Resort Seminyak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Capital Hotel and Resort Seminyak
The Capital Hotel and Resort Seminyak has a 4.0-star rating.
How many floors does The Capital Hotel and Resort Seminyak have?
The Capital Hotel and Resort Seminyak has 4.
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More Reviews from Other Guests in The Capital Hotel and Resort Seminyak

8.6
Very Good
From 354 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about The Capital Hotel and Resort Seminyak
All
Staff Friendliness (21)
Room Space (20)
Ambiance (19)
Bedroom (19)
Surroundings (18)
Bathroom (17)
Accessibility (16)
Soundproof (16)
Wifi (13)
Hotel Area (13)
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Traveler Reviews The Capital Hotel and Resort Seminyak

Number of reviews per page
20
40
Customer reviews
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
The location is strategic, but the facilities are lacking. The AC is broken, the shower is broken, and amenities are also lacking. You have to pay for extra towels. The Wi-Fi often disconnects. Hopefully, things will improve in the future.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The staff was responsive and fast, even at midnight. I call the front office at 12AM regarding the aircon. The engineer come within 10 minutes and solve the issues! Thank you!
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you very much for your wonderful (8.5) rating and review! We are delighted to hear that our staff, especially our engineer team, was able to provide a responsive and fast solution to your air conditioning issue, even at midnight. Ensuring your comfort is always our top priority. We look forward to welcoming you back again soon! Kind Regards, Eka Saputra. Duty Manager.
A***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
For a 4-star hotel, it seems like there's still a lot of room for improvement. The AC in the restaurant leaks in several places every morning, and the pipes in the basement parking lot also leak in many places. The AC in the room also drips. The food in the restaurant has very little variety; some food arrived and wasn't refilled. This should be mentioned to the staff first. The main points are the large and comfortable rooms, and the friendly and helpful lobby staff. Hopefully, things will improve in the future.
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4 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for taking the time to write a review and rating (6.5). We appreciate your honest and thorough comments regarding your stay. We apologize for the inconvenience you experienced regarding some technical issues such as leaking air conditioners in your rooms, restaurant, and water pipes in the parking lot. We also regret the lack of variety and delays in food replenishment at our restaurant. This feedback is very important to us, and we have immediately followed up with the engineering and F&B team to conduct comprehensive repairs and maintenance to prevent the same issue from recurring. We are pleased to hear that you were impressed with the spacious and comfortable room, as well as the friendly and helpful service of our lobby staff. Your positive feedback will be an encouragement to our team. We are committed to continuously improving the quality of our services and facilities. We hope that you will give us another chance to provide you with an even better experience on your next visit. We look forward to welcoming you back to our hotel. Sincerely, Eka Saputra, Resident Manager
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David C.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 11 week(s) ago
The room has an unpleasant odor Damp
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Accommodation's Reply
04 Nov 2025
Dear Mr. David C., Thank you for taking the time to write a review and rating. We apologize for the inconvenience you experienced regarding the unpleasant odor and humidity in our room. We understand how important it is for you to have a comfortable and satisfying stay. We have forwarded your feedback directly to our housekeeping and engineering team who immediately conducted a thorough inspection of the room's ventilation and humidity management system, as well as a deep cleaning (including carpets and curtains) to eliminate the source of the unpleasant odor. We are committed to continuously improving the quality of our rooms for the comfort of all our guests. We sincerely hope that you will give us another opportunity to serve you with an even better and more refreshing experience on your next visit. Sincerely, Eka Saputra, Resident Manager
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Irene M. E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Nice room with a huge bed! All the facilities are perfect! Have gym and 2 different pools :)
2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Irene M. E., Thank you so much for your excellent review and the high rating of (8.5)! We are thrilled to read that you enjoyed your stay, particularly the nice room with a huge bed and that you found all our facilities, including our two different pools and gym, to be perfect! Your kind words are a wonderful motivation for our entire team. We look forward to welcoming you back for another perfect stay soon! Kind Regards, Eka Saputra. Duty Manager.
K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The room is spacious, the balcony faces a decent city view, the bathroom is large, the water is flowing.
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3 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you so much for your great review and rating (8.5)! We are so glad you enjoyed our spacious room, large bathroom with strong water pressure, and balcony with beautiful city views. We hope these amenities will make your stay memorable. This positive review will be an encouragement to all our team. We look forward to welcoming you back in the future! Best regards, Eka Saputra, Resident Manager
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M***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Clean and big hotel, friendly service, next time will definitely stay here again, satisfied for 3 nights stay here, next door there is a market, lots of cafes.
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4 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you so much for this wonderful review and the top rating (9.4)! We are so pleased that you enjoyed your 3-night stay here. Your impression of the hotel's cleanliness, friendly service and excellent location (close to markets and cafes) is a huge encouragement to all the team. We look forward to welcoming and serving you again at our hotel and look forward to welcoming you back again! Best regards, Eka Saputra, Resident Manager
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L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Overall everything is okay, spacious room, friendly service, strategic location, only my suggestion is maybe they need to upgrade the towels to new bed sheets, because in my opinion the towels and bed sheets and doormats are dirty and have lots of stains.
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4 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you so much for your positive review and high rating (9.4). We are very pleased that you were overall satisfied and impressed with our spacious room, friendly service and excellent location. This positive feedback is a great inspiration for our team. We also appreciate your valuable suggestion regarding the towels, bed linen and bath mat, which need to be improved. We apologize for the inconvenience caused by the dirty and stained bed linen. We have immediately followed up this feedback with our housekeeping team, who have been thoroughly checking and gradually replacing the bed linen to ensure that our guests receive the best quality. We look forward to welcoming you back and providing you with an impeccable guest experience on your next stay. We look forward to welcoming you back! Best regards, Eka Saputra, Resident Manager
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Juli M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
The location and room are good, but the towels are not very clean.
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5 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Julie M., Thank you for your 8.5 rating and review. We are glad you were satisfied with our place and room. We apologize for any inconvenience regarding the cleanliness of the towels. We have forwarded your feedback directly to our housekeeping team for immediate action and to further improve our cleanliness standards in the future. We look forward to welcoming you back for another perfect stay. Best regards, The Capital Seminyak Bali Hotel & Resort Management
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Tersia E.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Good hotel! Good promo! Good place!
3 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Tersia E., Thank you for choosing to stay with us and for giving us a great rating of 8.5! We are delighted to hear that you found our hotel, promotions, and location to be "Good hotel! Good Promo! Good Place!" Your positive feedback is truly appreciated, especially knowing we contributed positively to your business travel. We look forward to welcoming you back again soon! Sincerely Management The Capital Hotel & Resort Seminyak Bali.
I Gusti A. A. M. M. M. P. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Strategic, comfortable, there is a gym & swimming pool
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3 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear A.M.M.P.W., Thank you very much for your 8.5 rating! We are delighted to hear that you were satisfied with our location and excellent facilities, especially our fitness room and swimming pool. Your comfort and satisfaction are our top priority. We look forward to welcoming you back again in the future. Sincerely, The Capital Seminyak Bali Hotel & Resort Management
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
They serve me well. If I go to Bali, I will come back here.
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for your wonderful feedback! We are thrilled to hear that you felt well-served during your stay. Knowing that you plan to return here on your next trip to Bali is the highest compliment we could receive. We eagerly await your return! Sincerely Management The Capital Hotel & Resort Seminyak Bali.
m***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
It smells musty and is not as clean as before. The bathroom floor has never been scrubbed, and when it dries, white spots appear from soap foam that was not scrubbed.
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8 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for the 8.5 rating and this valuable review. We sincerely apologize for the unpleasant experience you encountered regarding the musty smell and cleanliness issues on the bathroom floor, which certainly did not meet our standards. We have immediately followed up your comments regarding the white soap stains left after floor cleaning by our housekeeping team and supervisors to conduct a thorough training and quality check. We hope that this inconvenience will not disappoint you in giving us the opportunity to serve you again for a better stay experience in the future. Best regards, The Capital Seminyak Bali Hotel & Resort Management
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R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 31 week(s) ago
The location of the hotel is very good, close to cafes, supermarkets, and pharmacies. The hotel room is clean and spacious, there is a balcony with glass doors, with the rate given it is really worth it, the bed is very comfortable, if I go to Bali, I will definitely stay here again
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6 people find it helpful
Accommodation's Reply
15 May 2025
Greetings from The Capital hotel and Resort, Thank you for your wonderful review! We are very happy to hear that you enjoyed the comfort of our rooms, including the balcony with glass doors that added to the cozy atmosphere during your stay. Our strategic location close to cafes, supermarkets, and pharmacies is designed to provide convenience for our guests. We will always try to maintain the cleanliness and comfort of the rooms to ensure your stay is always enjoyable. We look forward to welcoming you back to Bali. 😊. Kind Regards,. Eka Saputra. Duty Manager
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R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Nice and comfortable place for vacation.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you so much for your wonderful review! We are so pleased that you rated our property as "Excellent and Comfortable for a Relaxing Stay." Your satisfaction and comfort throughout your stay is our top priority. We look forward to welcoming you back for your next vacation. Best regards, The Capital Seminyak Bali Hotel & Resort Management
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J***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
The hotel staff is very helpful and fast, only the towels are dirty and the floor to the elevator is sometimes not mopped so it is dusty, access is not congested even though it is high season.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for taking the time to write this valuable review. We are very happy that the hotel staff were very helpful and impressed with the smooth journey even during the peak season. We will share this compliment with the team. We apologize for the inconvenience caused by dirty towels and insufficient cleanliness of the elevator floor. We have passed this feedback to the housekeeping and public areas team to immediately improve the cleaning and inspection frequency. We look forward to welcoming you back again and providing an even more perfect stay experience next time. Best regards, The Capital Seminyak Bali Hotel & Resort Management
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laurencia i.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 41 week(s) ago
It's humid. The hotel doesn't seem to be well maintained. The room is spacious, the bed is big. Then parking the car is difficult. The lobby is closed. At that price, it's not worth it.
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11 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Ms. Laurencia I., Thank you for the 8.2 rating and review. We are delighted that you found our room spacious, our bed large, and our overall stay experience to be worth the price you paid. We apologize for any inconvenience caused by the wet weather, the perceived poor maintenance of the hotel, and the difficulty in accessing the parking lot and lobby. This feedback is very important to us. We have shared your comments regarding the hotel maintenance and the wet weather with our operations and technical teams for immediate improvement and quality improvement. We will also review our parking and lobby management. We look forward to welcoming you back and providing you with an even better experience in the future. Best regards, Seminyak Bali Hotels & Resorts Management
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The staff were so nice. Super helpful and kind, especially Mrs. Vita dan Bapak Manager yang sangat membantu 🙏 would love to stay here again later.
3 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear Value Guest Warmest greeting from The Capital Hotel and Resort Thank you so much for your kind words! We're thrilled to hear that our staff, especially Mrs. Vita and our Manager, made such a positive impact on your stay. We truly appreciate your feedback and are so glad that you felt well taken care of. We would love to welcome you back again in the future. See you soon Best Regard Yadi Asst FOM
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Asfinsyah
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
The hotel is good but not suitable for families, ok.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Asfinsyah, Thank you for the 8.5 rating. We are delighted that you found our hotel "Good". We have been informed of your feedback that our hotel is not suitable for families. This feedback is very valuable for us to evaluate and develop more family facilities and services in the future to meet the needs of all our guests. We sincerely hope to welcome you back again for a more suitable experience in the future. Sincerely, The Capital Seminyak Bali Hotel & Resort Management
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Albertus A. W. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Very friendly, clean and tidy. Close to tourist center
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3 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Albertus A. W. D., Thank you very much for your excellent rating! We are very pleased that you were satisfied with our staff's friendliness, cleanliness, orderliness and location near tourist attractions. Your compliments are a great inspiration for the entire team. We look forward to welcoming you back to The Capital Hotel & Resort Bali again. Best regards, The Capital Hotel & Resort Seminyak Bali Management
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Others 4 The Capital Hotel and Resort Seminyak

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8.6
Very Good
From 354 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about The Capital Hotel and Resort Seminyak
All
Staff Friendliness (21)
Room Space (20)
Ambiance (19)
Bedroom (19)
Surroundings (18)
Bathroom (17)
Accessibility (16)
Soundproof (16)
Wifi (13)
Hotel Area (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Capital Hotel and Resort Seminyak

Number of reviews per page
20
40
Customer reviews
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
The location is strategic, but the facilities are lacking. The AC is broken, the shower is broken, and amenities are also lacking. You have to pay for extra towels. The Wi-Fi often disconnects. Hopefully, things will improve in the future.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The staff was responsive and fast, even at midnight. I call the front office at 12AM regarding the aircon. The engineer come within 10 minutes and solve the issues! Thank you!
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you very much for your wonderful (8.5) rating and review! We are delighted to hear that our staff, especially our engineer team, was able to provide a responsive and fast solution to your air conditioning issue, even at midnight. Ensuring your comfort is always our top priority. We look forward to welcoming you back again soon! Kind Regards, Eka Saputra. Duty Manager.
A***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
For a 4-star hotel, it seems like there's still a lot of room for improvement. The AC in the restaurant leaks in several places every morning, and the pipes in the basement parking lot also leak in many places. The AC in the room also drips. The food in the restaurant has very little variety; some food arrived and wasn't refilled. This should be mentioned to the staff first. The main points are the large and comfortable rooms, and the friendly and helpful lobby staff. Hopefully, things will improve in the future.
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4 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for taking the time to write a review and rating (6.5). We appreciate your honest and thorough comments regarding your stay. We apologize for the inconvenience you experienced regarding some technical issues such as leaking air conditioners in your rooms, restaurant, and water pipes in the parking lot. We also regret the lack of variety and delays in food replenishment at our restaurant. This feedback is very important to us, and we have immediately followed up with the engineering and F&B team to conduct comprehensive repairs and maintenance to prevent the same issue from recurring. We are pleased to hear that you were impressed with the spacious and comfortable room, as well as the friendly and helpful service of our lobby staff. Your positive feedback will be an encouragement to our team. We are committed to continuously improving the quality of our services and facilities. We hope that you will give us another chance to provide you with an even better experience on your next visit. We look forward to welcoming you back to our hotel. Sincerely, Eka Saputra, Resident Manager
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David C.
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5.7
/10
Reviewed 11 week(s) ago
The room has an unpleasant odor Damp
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Accommodation's Reply
04 Nov 2025
Dear Mr. David C., Thank you for taking the time to write a review and rating. We apologize for the inconvenience you experienced regarding the unpleasant odor and humidity in our room. We understand how important it is for you to have a comfortable and satisfying stay. We have forwarded your feedback directly to our housekeeping and engineering team who immediately conducted a thorough inspection of the room's ventilation and humidity management system, as well as a deep cleaning (including carpets and curtains) to eliminate the source of the unpleasant odor. We are committed to continuously improving the quality of our rooms for the comfort of all our guests. We sincerely hope that you will give us another opportunity to serve you with an even better and more refreshing experience on your next visit. Sincerely, Eka Saputra, Resident Manager
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Irene M. E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Nice room with a huge bed! All the facilities are perfect! Have gym and 2 different pools :)
2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Irene M. E., Thank you so much for your excellent review and the high rating of (8.5)! We are thrilled to read that you enjoyed your stay, particularly the nice room with a huge bed and that you found all our facilities, including our two different pools and gym, to be perfect! Your kind words are a wonderful motivation for our entire team. We look forward to welcoming you back for another perfect stay soon! Kind Regards, Eka Saputra. Duty Manager.
K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The room is spacious, the balcony faces a decent city view, the bathroom is large, the water is flowing.
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3 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you so much for your great review and rating (8.5)! We are so glad you enjoyed our spacious room, large bathroom with strong water pressure, and balcony with beautiful city views. We hope these amenities will make your stay memorable. This positive review will be an encouragement to all our team. We look forward to welcoming you back in the future! Best regards, Eka Saputra, Resident Manager
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M***y
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9.4
/10
Reviewed 17 week(s) ago
Clean and big hotel, friendly service, next time will definitely stay here again, satisfied for 3 nights stay here, next door there is a market, lots of cafes.
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4 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you so much for this wonderful review and the top rating (9.4)! We are so pleased that you enjoyed your 3-night stay here. Your impression of the hotel's cleanliness, friendly service and excellent location (close to markets and cafes) is a huge encouragement to all the team. We look forward to welcoming and serving you again at our hotel and look forward to welcoming you back again! Best regards, Eka Saputra, Resident Manager
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L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Overall everything is okay, spacious room, friendly service, strategic location, only my suggestion is maybe they need to upgrade the towels to new bed sheets, because in my opinion the towels and bed sheets and doormats are dirty and have lots of stains.
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4 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you so much for your positive review and high rating (9.4). We are very pleased that you were overall satisfied and impressed with our spacious room, friendly service and excellent location. This positive feedback is a great inspiration for our team. We also appreciate your valuable suggestion regarding the towels, bed linen and bath mat, which need to be improved. We apologize for the inconvenience caused by the dirty and stained bed linen. We have immediately followed up this feedback with our housekeeping team, who have been thoroughly checking and gradually replacing the bed linen to ensure that our guests receive the best quality. We look forward to welcoming you back and providing you with an impeccable guest experience on your next stay. We look forward to welcoming you back! Best regards, Eka Saputra, Resident Manager
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Juli M.
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Leisure
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8.5
/10
Reviewed 22 week(s) ago
The location and room are good, but the towels are not very clean.
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5 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Julie M., Thank you for your 8.5 rating and review. We are glad you were satisfied with our place and room. We apologize for any inconvenience regarding the cleanliness of the towels. We have forwarded your feedback directly to our housekeeping team for immediate action and to further improve our cleanliness standards in the future. We look forward to welcoming you back for another perfect stay. Best regards, The Capital Seminyak Bali Hotel & Resort Management
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Tersia E.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Good hotel! Good promo! Good place!
3 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Tersia E., Thank you for choosing to stay with us and for giving us a great rating of 8.5! We are delighted to hear that you found our hotel, promotions, and location to be "Good hotel! Good Promo! Good Place!" Your positive feedback is truly appreciated, especially knowing we contributed positively to your business travel. We look forward to welcoming you back again soon! Sincerely Management The Capital Hotel & Resort Seminyak Bali.
I Gusti A. A. M. M. M. P. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Strategic, comfortable, there is a gym & swimming pool
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3 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear A.M.M.P.W., Thank you very much for your 8.5 rating! We are delighted to hear that you were satisfied with our location and excellent facilities, especially our fitness room and swimming pool. Your comfort and satisfaction are our top priority. We look forward to welcoming you back again in the future. Sincerely, The Capital Seminyak Bali Hotel & Resort Management
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
They serve me well. If I go to Bali, I will come back here.
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for your wonderful feedback! We are thrilled to hear that you felt well-served during your stay. Knowing that you plan to return here on your next trip to Bali is the highest compliment we could receive. We eagerly await your return! Sincerely Management The Capital Hotel & Resort Seminyak Bali.
m***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
It smells musty and is not as clean as before. The bathroom floor has never been scrubbed, and when it dries, white spots appear from soap foam that was not scrubbed.
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8 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for the 8.5 rating and this valuable review. We sincerely apologize for the unpleasant experience you encountered regarding the musty smell and cleanliness issues on the bathroom floor, which certainly did not meet our standards. We have immediately followed up your comments regarding the white soap stains left after floor cleaning by our housekeeping team and supervisors to conduct a thorough training and quality check. We hope that this inconvenience will not disappoint you in giving us the opportunity to serve you again for a better stay experience in the future. Best regards, The Capital Seminyak Bali Hotel & Resort Management
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R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 31 week(s) ago
The location of the hotel is very good, close to cafes, supermarkets, and pharmacies. The hotel room is clean and spacious, there is a balcony with glass doors, with the rate given it is really worth it, the bed is very comfortable, if I go to Bali, I will definitely stay here again
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6 people find it helpful
Accommodation's Reply
15 May 2025
Greetings from The Capital hotel and Resort, Thank you for your wonderful review! We are very happy to hear that you enjoyed the comfort of our rooms, including the balcony with glass doors that added to the cozy atmosphere during your stay. Our strategic location close to cafes, supermarkets, and pharmacies is designed to provide convenience for our guests. We will always try to maintain the cleanliness and comfort of the rooms to ensure your stay is always enjoyable. We look forward to welcoming you back to Bali. 😊. Kind Regards,. Eka Saputra. Duty Manager
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R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Nice and comfortable place for vacation.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you so much for your wonderful review! We are so pleased that you rated our property as "Excellent and Comfortable for a Relaxing Stay." Your satisfaction and comfort throughout your stay is our top priority. We look forward to welcoming you back for your next vacation. Best regards, The Capital Seminyak Bali Hotel & Resort Management
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J***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
The hotel staff is very helpful and fast, only the towels are dirty and the floor to the elevator is sometimes not mopped so it is dusty, access is not congested even though it is high season.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for taking the time to write this valuable review. We are very happy that the hotel staff were very helpful and impressed with the smooth journey even during the peak season. We will share this compliment with the team. We apologize for the inconvenience caused by dirty towels and insufficient cleanliness of the elevator floor. We have passed this feedback to the housekeeping and public areas team to immediately improve the cleaning and inspection frequency. We look forward to welcoming you back again and providing an even more perfect stay experience next time. Best regards, The Capital Seminyak Bali Hotel & Resort Management
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laurencia i.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 41 week(s) ago
It's humid. The hotel doesn't seem to be well maintained. The room is spacious, the bed is big. Then parking the car is difficult. The lobby is closed. At that price, it's not worth it.
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11 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Ms. Laurencia I., Thank you for the 8.2 rating and review. We are delighted that you found our room spacious, our bed large, and our overall stay experience to be worth the price you paid. We apologize for any inconvenience caused by the wet weather, the perceived poor maintenance of the hotel, and the difficulty in accessing the parking lot and lobby. This feedback is very important to us. We have shared your comments regarding the hotel maintenance and the wet weather with our operations and technical teams for immediate improvement and quality improvement. We will also review our parking and lobby management. We look forward to welcoming you back and providing you with an even better experience in the future. Best regards, Seminyak Bali Hotels & Resorts Management
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The staff were so nice. Super helpful and kind, especially Mrs. Vita dan Bapak Manager yang sangat membantu 🙏 would love to stay here again later.
3 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear Value Guest Warmest greeting from The Capital Hotel and Resort Thank you so much for your kind words! We're thrilled to hear that our staff, especially Mrs. Vita and our Manager, made such a positive impact on your stay. We truly appreciate your feedback and are so glad that you felt well taken care of. We would love to welcome you back again in the future. See you soon Best Regard Yadi Asst FOM
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Asfinsyah
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
The hotel is good but not suitable for families, ok.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Asfinsyah, Thank you for the 8.5 rating. We are delighted that you found our hotel "Good". We have been informed of your feedback that our hotel is not suitable for families. This feedback is very valuable for us to evaluate and develop more family facilities and services in the future to meet the needs of all our guests. We sincerely hope to welcome you back again for a more suitable experience in the future. Sincerely, The Capital Seminyak Bali Hotel & Resort Management
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Albertus A. W. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Very friendly, clean and tidy. Close to tourist center
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3 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Albertus A. W. D., Thank you very much for your excellent rating! We are very pleased that you were satisfied with our staff's friendliness, cleanliness, orderliness and location near tourist attractions. Your compliments are a great inspiration for the entire team. We look forward to welcoming you back to The Capital Hotel & Resort Bali again. Best regards, The Capital Hotel & Resort Seminyak Bali Management
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