Costa Sur All Inclusive Resort

Service Apartment
8.2
/10
Very Good
1,354 reviews

What Guests Say About Their Stay

Michelle

10.0
/ 10
Our housekeeper, Yanet, was great. We loved our room, the food at the restaurant was really good, the views were impeccable. Our only problem was that guests reserved all the pool lounge chairs early in the morning. In the 11 days we stayed, we never could get a space by the pool until the evening.

Tristan

10.0
/ 10
The room was very clean and had everything we needed. The staff was very kind and helpful and prompt. We loved the setting and had a great relaxing vacation.

Katie

10.0
/ 10
This place is magical. It’s very basic so if you’re looking for fancy, it’s not it. But - the views !! We saw dolphins, eagle spotted manta Rey’s, devil manta rays jumping in the ocean. We saw all kinds of fish including angel fish just snorkeling right on that beach. The staff are amazing, the room is comfortable, the food is good. The view though - for the amount you pay, it’s a steal ! We will be back.
In the Area
See Map
Carretera a Barra de Navidad km 4.5, Puerto Vallarta, Estado de Jalisco, Mexico, 48310

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Costa Sur All Inclusive Resort is a accommodation is located at Puerto Vallarta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Costa Sur All Inclusive Resort

Carretera a Barra de Navidad km 4.5, Puerto Vallarta, Estado de Jalisco, Mexico, 48310
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Lobby Costa Sur All Inclusive Resort
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Discover More About Costa Sur All Inclusive Resort

General


In Puerto Vallarta (South Zone)

Location


A stay at Costa Sur All Inclusive Resort places you in the heart of Puerto Vallarta, a 1-minute drive from Bay of Banderas and 6 minutes from Malecon. This beach aparthotel is 2.2 mi (3.6 km) from Playa de los Muertos and 4.4 mi (7 km) from Playa Mismaloya.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Bay of Banderas - 0.1 km / 0.1 mi
Punta Negra Beach - 1.4 km / 0.9 mi
Playa Estaca - 1.7 km / 1.1 mi
Playa Palmares - 2.1 km / 1.3 mi
Conchas Chinas Beach - 2.2 km / 1.3 mi
Lindomar Beach - 2.3 km / 1.4 mi
Garza Blanca Beach - 3.1 km / 1.9 mi
Playa de los Muertos - 3.5 km / 2.2 mi
Playa Esmerelda - 3.6 km / 2.2 mi
Olas Altas Street - 3.9 km / 2.4 mi
Los Muertos Pier - 4 km / 2.5 mi
Olas Altas Farmers Market - 4.3 km / 2.7 mi
Olas Altas Beach - 4.4 km / 2.7 mi
Galleria Dante - 4.5 km / 2.8 mi
Ambos Galeria de Arte y Artefactos - 4.5 km / 2.8 mi

The preferred airport for Costa Sur All Inclusive Resort is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17.3 km / 10.7 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This aparthotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining


Enjoy international cuisine at Horizons Buffet, one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Rooms


Make yourself at home in one of the 205 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your memory foam bed comes with down comforters. 42-inch LCD televisions with cable programming provide entertainment, while iPod docking stations help you enjoy your music in the comfort of your room. Conveniences include phones, as well as safes and separate sitting areas.

All facilities in Costa Sur All Inclusive Resort

Bar, Cafe and Lounge Costa Sur All Inclusive Resort
Bar, Cafe and Lounge
Swimming Pool Costa Sur All Inclusive Resort
Swimming Pool
Entertainment Facility Costa Sur All Inclusive Resort
Entertainment Facility
Fitness Center Costa Sur All Inclusive Resort
Fitness Center
Common Space Costa Sur All Inclusive Resort
Common Space

Things to Do

  • Shops
  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • Beach umbrella
  • TV lounge
  • Spa
  • Garden
  • Beach towel
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Welcoming drinks
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Beach volleyball
  • Diving
  • Snorkeling
  • Fitness center
  • Volleyball

General

  • Banquet
  • Parking
  • Terrace

Nearby Facilities

  • Gift shop
  • Grocery
  • ATM/Banking

Food and Drinks

  • Poolside bar
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible bathroom

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Costa Sur All Inclusive Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, By ocean

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Costa Sur All Inclusive Resort
205
Number of floors in Costa Sur All Inclusive Resort
14
Another facilities in Costa Sur All Inclusive Resort
Shops, Romantic proposal packages, Outdoor pool, Private beach, Beach umbrella

Frequently asked question in Costa Sur All Inclusive Resort

What are available facilities at Costa Sur All Inclusive Resort?
There are top facilites at Costa Sur All Inclusive Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Costa Sur All Inclusive Resort?
The standard check-in time at Costa Sur All Inclusive Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Costa Sur All Inclusive Resort
Costa Sur All Inclusive Resort has a 3.5-star rating.
How many floors does Costa Sur All Inclusive Resort have?
Costa Sur All Inclusive Resort has 14.
How many rooms are available at Costa Sur All Inclusive Resort
Costa Sur All Inclusive Resort has 205.
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More Reviews from Other Guests in Costa Sur All Inclusive Resort

8.2
Very Good
From 1,354 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Costa Sur All Inclusive Resort

Number of reviews per page
20
40
Top reviews
Jessica
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room. Staff were very nice. Great views. Saw some whales from out balcony.
Wallace Randall
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The whole complex is tired and upkeep is not a priority. It is not a wheel chair accessible property as it is advertised. Uninterrupted Wifi and TV is none existent. Have stayed at better properties for a third of the price less. None regulated kitchen furnishings and had to ask for too many items to be corrected (some never corrected). If we had not previously booked and if it was not a high season we would have moved to another property. This is definitely not a place to stay for more than a couple of days.
Read More
ruby
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The view was gorgeous, and the room size was great. Only one of the 3 sets of patio doors had working locks. The two “safes” in the room didn’t lock either. We ate once at the hotel and it was bad. I’ve been to Mexico 6+times and Every meal I’ve ever had in Mexico has been wonderful (from taco stand up to fine dining) so I was really surprised by this one experience. The tortilla soup was horrible. The ceviche was flavourless, the Guac was bad. It actually confused me. We debated and we wondered if maybe the kitchen was catering to “American senior citizen taste preferences” because there were a large number of them staying there. That would make sense. But it was truly disappointing and pricey too
Read More
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our housekeeper, Yanet, was great. We loved our room, the food at the restaurant was really good, the views were impeccable. Our only problem was that guests reserved all the pool lounge chairs early in the morning. In the 11 days we stayed, we never could get a space by the pool until the evening.
kenneth
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room stinks from sewer gas
Richard
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel staff were great and the rooms clean. It took 5 days to get a lock for the safe which is useless without it. The weather was gorgeous and the pool amazing!
Alejandro
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, spacious rooms
Hilda
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was good but they didn’t have the renovated deluxe studio I paid for. The room I had was in fair condition and did not have all items that were in deluxe rooms. They gave a $75 compensation .
Koreann
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Roomsover look ocean Quiet room
Russell
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I’m not a particularly picky traveler, but man this place was rough. In classic hotel style, the entry and lobby are freshly renovated and stunning. The room itself was one of the worst I’ve stayed in. Immediately, there was a foul odor. I thought I would go nose blind to it within a day, but no. And after trying to isolate the smell, it was coming from the closet that shared a wall with a shower head, so I think there’s a slow leak with mold behind the wall. Additionally, the general condition of the room was just old and tired, the room safe required some kind of appliance ordered from the front counter to lock it, and every time I used the shower it didn’t drain and water filled the shower pan immediately. Also, I booked the room because it ostensibly had a kitchenette. And technically it’s true there is a two burner gas stovetop, at some point they very obviously removed the refrigerator. So, really, what’s the point of a kitchen if you can’t store food? That felt pretty deceptive based on the ads. The beach it fronts is rocky, not sandy, and the restaurant charged 20 bucks for a chicken sandwich that was worse than Burger King. Also, because there’s no glass on the vents by the shower wall, which are towards the road, all night long you hear cars accelerating on the straight stretch in front of the hotel. I’ve stayed at The Hotel Rosita, in PV before, and it’s half the price and better quality The one thing I will say, the staff was great my entire stay.
Read More
Tristan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was very clean and had everything we needed. The staff was very kind and helpful and prompt. We loved the setting and had a great relaxing vacation.
Graham
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The resort was cute and the bay out front was amazing, however the Running shower was a trickle and no wash cloths to clean up. I expected for that price it would include clean towels and towels for the kitchen so we can clean the dishes. Needs better management.
Iliana
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff, bedroom furniture was a little dusty
THOMAS
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The place has lots of potential, and lots of problems. Our only problems were no lock for the room safe (you have to wait until someone who has one checks out) and no frig. Other guests had no water, the bed room flooding if shower run, key card not letting them into the room, no bath towels. Often out of pool towels. Can't drink tap water. On check in, you are required to pay a large deposit which is applied to purchases (balance returned on check out). We were not told that when we made reservation. Rumor is that deposit is because hotel has trouble making payroll. Watch out for convenience store. Prices not marked and some are excessive. Supposedly floors 7 and 12 have been remodeled. Our room on 13th floor showed years of wear and tear, but housekeeping kept it clean. Food was surprisingly good. Management needs to put some money into the place (more safe locks, frigs, pool towels).
Read More
Aldo
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was clean and the staff was wonderful
Krishna
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were very courteous!
jeff
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms clean resort quaint not much goes on one bar one restaraunt not much else around not a party place if thats what your looking for
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Every thing was great
Pradeep
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pros: The resort offers a beautiful ocean view and a warm swimming pool, which is enjoyable, especially in the evenings. The location is convenient—just off the main road with easy access to transportation and nearby areas. Breakfast was good and fairly satisfying. Cons: The rooms were not clean, and clean towels were not consistently provided. Requests were not handled well, and the staff was not very accommodating, which became frustrating over the course of the stay. Overall: If you’re looking for convenience, luxury, and a truly relaxing vacation, I would recommend choosing another hotel. The stay felt like more hassle than comfort, and it did not feel like a vacation for us.
Read More
Katherine
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was great but room was not. No light in the kitchen. No matches to light the stove no coffee pot even after asking 3 times
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Costa Sur All Inclusive Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,354 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Costa Sur All Inclusive Resort

Number of reviews per page
20
40
Top reviews
Jessica
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room. Staff were very nice. Great views. Saw some whales from out balcony.
Wallace Randall
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The whole complex is tired and upkeep is not a priority. It is not a wheel chair accessible property as it is advertised. Uninterrupted Wifi and TV is none existent. Have stayed at better properties for a third of the price less. None regulated kitchen furnishings and had to ask for too many items to be corrected (some never corrected). If we had not previously booked and if it was not a high season we would have moved to another property. This is definitely not a place to stay for more than a couple of days.
Read More
ruby
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The view was gorgeous, and the room size was great. Only one of the 3 sets of patio doors had working locks. The two “safes” in the room didn’t lock either. We ate once at the hotel and it was bad. I’ve been to Mexico 6+times and Every meal I’ve ever had in Mexico has been wonderful (from taco stand up to fine dining) so I was really surprised by this one experience. The tortilla soup was horrible. The ceviche was flavourless, the Guac was bad. It actually confused me. We debated and we wondered if maybe the kitchen was catering to “American senior citizen taste preferences” because there were a large number of them staying there. That would make sense. But it was truly disappointing and pricey too
Read More
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our housekeeper, Yanet, was great. We loved our room, the food at the restaurant was really good, the views were impeccable. Our only problem was that guests reserved all the pool lounge chairs early in the morning. In the 11 days we stayed, we never could get a space by the pool until the evening.
kenneth
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room stinks from sewer gas
Richard
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel staff were great and the rooms clean. It took 5 days to get a lock for the safe which is useless without it. The weather was gorgeous and the pool amazing!
Alejandro
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, spacious rooms
Hilda
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was good but they didn’t have the renovated deluxe studio I paid for. The room I had was in fair condition and did not have all items that were in deluxe rooms. They gave a $75 compensation .
Koreann
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Roomsover look ocean Quiet room
Russell
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I’m not a particularly picky traveler, but man this place was rough. In classic hotel style, the entry and lobby are freshly renovated and stunning. The room itself was one of the worst I’ve stayed in. Immediately, there was a foul odor. I thought I would go nose blind to it within a day, but no. And after trying to isolate the smell, it was coming from the closet that shared a wall with a shower head, so I think there’s a slow leak with mold behind the wall. Additionally, the general condition of the room was just old and tired, the room safe required some kind of appliance ordered from the front counter to lock it, and every time I used the shower it didn’t drain and water filled the shower pan immediately. Also, I booked the room because it ostensibly had a kitchenette. And technically it’s true there is a two burner gas stovetop, at some point they very obviously removed the refrigerator. So, really, what’s the point of a kitchen if you can’t store food? That felt pretty deceptive based on the ads. The beach it fronts is rocky, not sandy, and the restaurant charged 20 bucks for a chicken sandwich that was worse than Burger King. Also, because there’s no glass on the vents by the shower wall, which are towards the road, all night long you hear cars accelerating on the straight stretch in front of the hotel. I’ve stayed at The Hotel Rosita, in PV before, and it’s half the price and better quality The one thing I will say, the staff was great my entire stay.
Read More
Tristan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was very clean and had everything we needed. The staff was very kind and helpful and prompt. We loved the setting and had a great relaxing vacation.
Graham
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The resort was cute and the bay out front was amazing, however the Running shower was a trickle and no wash cloths to clean up. I expected for that price it would include clean towels and towels for the kitchen so we can clean the dishes. Needs better management.
Iliana
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff, bedroom furniture was a little dusty
THOMAS
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The place has lots of potential, and lots of problems. Our only problems were no lock for the room safe (you have to wait until someone who has one checks out) and no frig. Other guests had no water, the bed room flooding if shower run, key card not letting them into the room, no bath towels. Often out of pool towels. Can't drink tap water. On check in, you are required to pay a large deposit which is applied to purchases (balance returned on check out). We were not told that when we made reservation. Rumor is that deposit is because hotel has trouble making payroll. Watch out for convenience store. Prices not marked and some are excessive. Supposedly floors 7 and 12 have been remodeled. Our room on 13th floor showed years of wear and tear, but housekeeping kept it clean. Food was surprisingly good. Management needs to put some money into the place (more safe locks, frigs, pool towels).
Read More
Aldo
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was clean and the staff was wonderful
Krishna
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were very courteous!
jeff
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms clean resort quaint not much goes on one bar one restaraunt not much else around not a party place if thats what your looking for
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Every thing was great
Pradeep
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pros: The resort offers a beautiful ocean view and a warm swimming pool, which is enjoyable, especially in the evenings. The location is convenient—just off the main road with easy access to transportation and nearby areas. Breakfast was good and fairly satisfying. Cons: The rooms were not clean, and clean towels were not consistently provided. Requests were not handled well, and the staff was not very accommodating, which became frustrating over the course of the stay. Overall: If you’re looking for convenience, luxury, and a truly relaxing vacation, I would recommend choosing another hotel. The stay felt like more hassle than comfort, and it did not feel like a vacation for us.
Read More
Katherine
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was great but room was not. No light in the kitchen. No matches to light the stove no coffee pot even after asking 3 times
Number of reviews per page
20
40