Are there any parking spots at The Westin Cozumel ?

Yes: Yes, there are parking spots at The Westin Cozumel

What do past guests say about The Westin Cozumel?

The Westin Cozumel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Westin Cozumel

Name: The Westin Cozumel
Address: Carretera Costera Norte Km. 4.8, Cozumel, Estado de Quintana Roo, Mexico, Carretera Costera Norte Km. 4.8, Estado de Quintana Roo, Mexico
Rating: 8.6

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8.6

/10

Very Good

988 reviews

What Guests Say About Their Stay

Rogelio

10.0

/ 10

Friendly staff ,, nice clean spacious room ,, comfor bed ,, beautiful view !! Perfect beach !! Wonderful restaurants ! We will be back 👌👌

Shelli

10.0

/ 10

Very convertible beds! Great Breakfast buffer! Great service at the pool! We will be back!

Jared

10.0

/ 10

Rebekah and I had a great stay here at The Westin Cozumel. The staff was great. The front desk helped us with any questions and made us feel at home. Thank you for the great hospitality and making us feel welcome.

In the Area

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Carretera Costera Norte Km. 4.8, Cozumel, Estado de Quintana Roo, Mexico

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

The Westin Cozumel is a resort is located at Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Westin Cozumel

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What's around The Westin Cozumel

Carretera Costera Norte Km. 4.8, Cozumel, Estado de Quintana Roo, Mexico

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Location

The Westin Cozumel is a resort is located at Cozumel.

About The Westin Cozumel

From business event to corporate gathering, The Westin Cozumel provides complete services and facilities that you and your colleagues need.

Not all resort allow guests with pets, but The Westin Cozumel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

The Westin Cozumel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at The Westin Cozumel, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Westin Cozumel is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at The Westin Cozumel.

All facilities in The Westin Cozumel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Functional Hall

Common Space

Things to Do

Romantic proposal packages
Outdoor pool
Garden
Spa
Fitness center
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Accessibilty

Accessible parking
Wheelchair accessible
Accessible bathroom
Disabled access friendly
Accessible path of travel

Food and Drinks

Vegetarian meal
Poolside bar
Breakfast
Snack bar

Business Facilities

Conference center
Business facilities
Meeting rooms
Business facilities

General

Reception hall
Parking
Terrace

Sports and Recreations

Diving
Snorkeling
Fitness center

Connectivity

LAN Internet
Free WiFi

Public Facilities

Elevator
Smoke-free area

Kids and Pets

Babysitting with surcharge

Family-friendly Facilities

Kids club

Nearby Facilities

Grocery

Accommodation Policy & General Information in The Westin Cozumel

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Westin Cozumel	152
Number of floors in The Westin Cozumel	15
Another facilities in The Westin Cozumel	Romantic proposal packages, Outdoor pool, Garden, Spa, Fitness center

Frequently asked question in The Westin Cozumel

What are available facilities at The Westin Cozumel?

There are top facilites at The Westin Cozumel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Westin Cozumel?

The standard check-in time at The Westin Cozumel is starting from From 15:00 while the latest check-out time is at Before 11:00

Does The Westin Cozumel provide breakfast?

Yes, The Westin Cozumel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Westin Cozumel

The Westin Cozumel has a 4.5-star rating.

How many floors does The Westin Cozumel have?

The Westin Cozumel has 15.

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More Reviews from Other Guests in The Westin Cozumel

Overall Ratings & Reviews The Westin Cozumel

Other sources (988)

8.6

Very Good

From 988 reviews

Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.6

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Traveler Reviews The Westin Cozumel

Number of reviews per page

Top reviews

Ryan Tyler

with Partner

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The people who worked there were so so nice. Especially Nadine at the spa/gym.. I use the gym every day and left behind my running headphones and she made an extra effort to make sure that they got back to me which was so much appreciated. Jorge at the indoor bar was amazing so friendly so kind Santiago at the pool he was our server who brought our drinks is such a hustler and quick and grateful… Our biggest complaint was the room had no hot water. I don’t think there was much that the property could do about it, but we asked the front desk a few times if they could look into it and they did send someone up, but it never got better. The water was lukewarm our first day the rest of the stay was cold, but the room was so beautiful. We stayed the room with the Jacuzzi on the deck, but never used it because of the water that was ice cold so that’s unfortunate. We were there during Cinco de Mayo and they had a great buffet outside, authentic, and the food was delicious. The staff who maintained our room each day was great, made so many fun little animals left on our bed with towels. It’s really fun to come back to, and our fridge was always stocked with drinks and water. The only thing I would say that needs to be improved when you check in if they can give you an idea of the restaurants, activities, the property highlights, explain those things to you. That was never explained to us. We kind of just have to figure out the property on our own. It would’ve been nice

Rogelio

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Friendly staff ,, nice clean spacious room ,, comfor bed ,, beautiful view !! Perfect beach !! Wonderful restaurants ! We will be back 👌👌

DONNA RAYNE

with Partner

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

This was our 4th stay in 12 months at The Westin. It's always been a favorite, but there was a noticeable difference in the helpfulness at the front desk this past trip. We encountered multiple difficulties and a lot of attitude. It was sad and disappointing as we are used to being treated like family. We had to ask for the room service menu, schedule, and robes for our room that typically are in there. The water in our bathroom was very smelly. The room service food was usually inedible. That being said, the staff in the 2 restaurants went above and beyond to greet us, to make special off menu food for us to accomodate us as vegetarians. They were always coming up with new options so we didn't get bored of the food. We love the snorkeling there and the beds more than anywhere else, but it is time to try other places.

Shelli

with Friends

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very convertible beds! Great Breakfast buffer! Great service at the pool! We will be back!

Jeffery Dale

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Food on the morning Buffett could have been kept warmer.

Dale

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

How convient for you. I thought the hotel would blame your company and vice versa. But you simply refuse to post my reeiw because I named the companies that harmed me and my trip. Very disappointed in the company? I booked my trip with

Jared

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Charlotte

Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The stay was amazing. Food fresh and delicious. Ruth gave the best massage I’ve ever had . Rooms clean and king bed luxurious.

JESSICA

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Clean

Erik

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff always excellent. Vicky, Fernando and Axel stood out and always went above and beyond. Inside bartenders were also very attentive. At gaviota for breakfast santiago worked non stop to ensure glasses were full and tables cleaned. THere is a reason we continue to return there

Shan

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

I think it’s a bit overpriced for Cozumel

Daniel

Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great location for swimming and close to Buccanos. Across the street is a great Key Lime Pie shop but get there at 5:30. The lobster restaurants are great also. Hotel amenities are fantastic. Rooms all have a great view with a nice patio. All of the staff was incredibly friendly and the restaurants are great. Breakfast out on the water with buffet or made to order. Buffet is a little expensive at $30 per person. We did not do the all inclusive so we saved money and ate at restaurants around town. The only downfall to this property is the distance from the dives. In a slow boat it could take 45-1 hr. We also had a wonky shower that while it worked was difficult to get pressure through a large head. This is a wonderful place to stay and the beach is perfect!

Carie

with Friends

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

This is a fantastic property in an idyllic location. The bay allowed for snorkeling right on site.

Patrick

with Partner

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

I love the Westin Cozumel. But. They did not have any hot water when I was there this time. Didn’t tell us about it at check in and never got fixed.

Theresa

with Partner

6.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Alright place to stay overnight for next day flight. Upkeep and maintenance is lacking. Light over sink was out couldn’t see in shower or mirror. Overpriced for what you get $70 US for breakfast buffet that was meh. Hotel staff were great but front desk wasn't very accommodating. Main pool was really disgusting, not clean at all, sludge piled up in one corner. Bar service at pool extremely slow.

JIN RYUNG

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

View was great

Jamie

with Partner

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The staff are very unfriendly, the food is terrible, and they don’t accommodate Marriott Titanium members with all the benefits other Westin hotels provide.

James

with Partner

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Ocean view at sunset was wonderful.

David

with Partner

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Ocean was visible. I think for the money a balcony room is worth it.. great view.

Shelly

Family

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful, ocean front views! The staff was friendly and accommodating! Rooms could use some updating, but were clean! Would go again!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.