The Westin Cozumel

Resorts
8.6
/10
Very Good
950 reviews

What Guests Say About Their Stay

Carie

10.0
/ 10
This is a fantastic property in an idyllic location. The bay allowed for snorkeling right on site.

Irene

10.0
/ 10
The Westin Cozumel is a very lovely hotel that was clean, the layout easy to navigate and the staff efficient and very friendly. We loved the snorkeling right from the beach and saw some great sea life.

KAREN

10.0
/ 10
Everything was perfect from checking in to check out. The staff were spot on always there ready to help gracious polite. The view of the balcony to the ocean is like no other. We definitely will return.
In the Area
See Map
Carretera Costera Norte Km. 4.8, Cozumel, Estado de Quintana Roo, Mexico

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
The Westin Cozumel is a resort is located at Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Westin Cozumel

Carretera Costera Norte Km. 4.8, Cozumel, Estado de Quintana Roo, Mexico
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Discover More About The Westin Cozumel

General


Near Playa San Juan

Location


Located in Cozumel (Zona Hotelera Norte), The Westin Cozumel is within a 10-minute drive of Benito Juarez Park and San Miguel Church. This beach resort is 4.8 mi (7.7 km) from Stingray Beach and 8.7 mi (14 km) from Chankanaab National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Playa San Juan - 1.8 km / 1.1 mi
Isla Cozumel Biosphere Reserve - 2.8 km / 1.7 mi
Villa Maya - 3 km / 1.9 mi
Maya Heritage Monument - 4.2 km / 2.6 mi
Los Cinco Soles - 4.5 km / 2.8 mi
Cozumel Museum - 4.7 km / 2.9 mi
Malecon San Miguel - 4.7 km / 2.9 mi
Cozumel Maritime Terminal - 5 km / 3.1 mi
Cozumel Fiscal Pier Ferry Terminal - 5 km / 3.1 mi
Benito Juarez Park - 5.3 km / 3.3 mi
Central Plaza - 5.4 km / 3.3 mi
Rafael E Melgar Statue - 5.5 km / 3.4 mi
Museo de la Isla de Cozumel - 5.5 km / 3.4 mi
Punta Langosta Cruise Terminal - 5.5 km / 3.4 mi
San Miguel Church - 5.6 km / 3.5 mi

The preferred airport for The Westin Cozumel is Cozumel Intl. Airport (CZM) - 6.1 km / 3.8 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

Dining


Enjoy local and international cuisine at Cuzamil, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 152 guestrooms featuring iPod docking stations and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in The Westin Cozumel

Bar, Cafe and Lounge The Westin Cozumel
Bar, Cafe and Lounge
Swimming Pool The Westin Cozumel
Swimming Pool
Entertainment Facility The Westin Cozumel
Entertainment Facility
Functional Hall The Westin Cozumel
Functional Hall
Common Space The Westin Cozumel
Common Space

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Spa
  • Fitness center
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities

General

  • Reception hall
  • Parking
  • Terrace

Sports and Recreations

  • Diving
  • Snorkeling
  • Fitness center

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Elevator
  • Smoke-free area

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Kids club

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in The Westin Cozumel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin Cozumel
152
Number of floors in The Westin Cozumel
15
Another facilities in The Westin Cozumel
Romantic proposal packages, Outdoor pool, Garden, Spa, Fitness center

Frequently asked question in The Westin Cozumel

What are available facilities at The Westin Cozumel?
There are top facilites at The Westin Cozumel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Cozumel?
The standard check-in time at The Westin Cozumel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Westin Cozumel provide breakfast?
Yes, The Westin Cozumel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Westin Cozumel
The Westin Cozumel has a 4.5-star rating.
How many floors does The Westin Cozumel have?
The Westin Cozumel has 15.
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More Reviews from Other Guests in The Westin Cozumel

8.6
Very Good
From 950 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews The Westin Cozumel

Number of reviews per page
20
40
Top reviews
Carie
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a fantastic property in an idyllic location. The bay allowed for snorkeling right on site.
Patrick
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I love the Westin Cozumel. But. They did not have any hot water when I was there this time. Didn’t tell us about it at check in and never got fixed.
Theresa
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Alright place to stay overnight for next day flight. Upkeep and maintenance is lacking. Light over sink was out couldn’t see in shower or mirror. Overpriced for what you get $70 US for breakfast buffet that was meh. Hotel staff were great but front desk wasn't very accommodating. Main pool was really disgusting, not clean at all, sludge piled up in one corner. Bar service at pool extremely slow.
Read More
JIN RYUNG
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

View was great
Jamie
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are very unfriendly, the food is terrible, and they don’t accommodate Marriott Titanium members with all the benefits other Westin hotels provide.
James
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ocean view at sunset was wonderful.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ocean was visible. I think for the money a balcony room is worth it.. great view.
Shelly
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful, ocean front views! The staff was friendly and accommodating! Rooms could use some updating, but were clean! Would go again!
Tegan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, bed was comfortable, staff was very friendly and attentive
Guillermo García Velarde
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Best s
TOMOYO
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The restaurant cuzamil required reservation and food is just OK.
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was great. Will be going back.
Irene
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Westin Cozumel is a very lovely hotel that was clean, the layout easy to navigate and the staff efficient and very friendly. We loved the snorkeling right from the beach and saw some great sea life.
Dan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, great place to relax.
KAREN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was perfect from checking in to check out. The staff were spot on always there ready to help gracious polite. The view of the balcony to the ocean is like no other. We definitely will return.
Sharon
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great!!!
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, wonderful snorkeling, great service
Tifany
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our stay at this resort was fantastic! The grounds were beautiful, and the rooms were spacious, clean, and comfortable. The pool area was inviting and perfect for relaxing, and the lobby bar had amazing bartenders who made every drink and interaction enjoyable. While the resort has only two restaurants, both were excellent with delicious food. The staff overall was friendly and attentive, making our stay truly memorable. It’s a small resort but highly recommend for a relaxing and fun getaway!
Read More
Colleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

location
Jan
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

FIrst class resort. Amazing views, amenities, very nice decor, staff was great
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Westin Cozumel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 950 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Cozumel

Number of reviews per page
20
40
Top reviews
Carie
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a fantastic property in an idyllic location. The bay allowed for snorkeling right on site.
Patrick
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I love the Westin Cozumel. But. They did not have any hot water when I was there this time. Didn’t tell us about it at check in and never got fixed.
Theresa
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Alright place to stay overnight for next day flight. Upkeep and maintenance is lacking. Light over sink was out couldn’t see in shower or mirror. Overpriced for what you get $70 US for breakfast buffet that was meh. Hotel staff were great but front desk wasn't very accommodating. Main pool was really disgusting, not clean at all, sludge piled up in one corner. Bar service at pool extremely slow.
Read More
JIN RYUNG
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

View was great
Jamie
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are very unfriendly, the food is terrible, and they don’t accommodate Marriott Titanium members with all the benefits other Westin hotels provide.
James
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ocean view at sunset was wonderful.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ocean was visible. I think for the money a balcony room is worth it.. great view.
Shelly
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful, ocean front views! The staff was friendly and accommodating! Rooms could use some updating, but were clean! Would go again!
Tegan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, bed was comfortable, staff was very friendly and attentive
Guillermo García Velarde
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Best s
TOMOYO
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The restaurant cuzamil required reservation and food is just OK.
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was great. Will be going back.
Irene
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Westin Cozumel is a very lovely hotel that was clean, the layout easy to navigate and the staff efficient and very friendly. We loved the snorkeling right from the beach and saw some great sea life.
Dan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, great place to relax.
KAREN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was perfect from checking in to check out. The staff were spot on always there ready to help gracious polite. The view of the balcony to the ocean is like no other. We definitely will return.
Sharon
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great!!!
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, wonderful snorkeling, great service
Tifany
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our stay at this resort was fantastic! The grounds were beautiful, and the rooms were spacious, clean, and comfortable. The pool area was inviting and perfect for relaxing, and the lobby bar had amazing bartenders who made every drink and interaction enjoyable. While the resort has only two restaurants, both were excellent with delicious food. The staff overall was friendly and attentive, making our stay truly memorable. It’s a small resort but highly recommend for a relaxing and fun getaway!
Read More
Colleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

location
Jan
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

FIrst class resort. Amazing views, amenities, very nice decor, staff was great
Number of reviews per page
20
40