Are there any parking spots at V Hotel Bencoolen ?

Yes: Yes, there are parking spots at V Hotel Bencoolen

Is there a swimming pool at V Hotel Bencoolen?

Yes, a swimming pool is available at V Hotel Bencoolen.

What do past guests say about V Hotel Bencoolen?

V Hotel Bencoolen is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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V Hotel Bencoolen

Name: V Hotel Bencoolen
Address: 48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627, 48 Bencoolen Street, Singapore, 189627, Singapore
Rating: 8.5

Hotels

Preferred Partner Plus

Sustainable Hotel

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8.5

/10

Very Good

5,958 reviews

What Guests Say About Their Stay

Verified Traveler

10.0

/ 10

All staff very friendly. The room is clean and quiet. They have a nice outdoor pool with laundry machines. Benson served me well.

P***i

9.4

/ 10

Nice and very clean hotel. Wheelchair friendly. Close to MRT and bus stops.

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Le Khac T. T.

9.4

/ 10

I really enjoyed my time here; the staff were friendly and polite. There were even Vietnamese staff members! I was so happy to meet them! Importantly, it's close to the MRT station, making it easy to get around!

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B***a

9.1

/ 10

We had a pleasant stay at V Bencoolen, even though the room is small, it’s clean and well maintained. All staff, the concierge, reception, and housekeeping are friendly and helpful. Perfect location next to MRT, food court, and convenience store.

A***a

9.4

/ 10

Thank you, V Hotel Bencoolen, for a wonderful 5D4N stay. We were able to check in early, which was greatly appreciated. The location is excellent, with easy access to Bugis and Orchard. The staff were friendly and helpful, and our stay was comfortable from start to finish. Highly recommended!

In the Area

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48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

V Hotel Bencoolen is a 4 star hotel that is located in one of the famous locations in Singapore which is Bugis. It is also within vicinities of Haw Par Villa. This hotel is one of the many contemporary skyscrapers present in the skies of Singapore. The hotel is also nearby to attractions such as the Singapore National Museum, Church of St Peter and Paul, Sri Krishnan Hindu Temple and Kwan Im Thong Buddhist Temple and Orchard Road. It takes around 20 minutes to get to Singapore city centre. There is also the Bugis street Bazaar and a mall nearby at the City Hall as well.The hotel has their own restaurant where they would be able to provide a buffet breakfast. They are also able to cook up Meditrranean dishes. It is located around 150 meters from the main hotel. It is an absolute haven. Besides Mediterranean dish, Trattoria Lafiandra are able to provide other variety of food too. The food are also halal food and Muslim guest do not need to worry about eating anything there.The hotel is currently holding a promotion that any guests who book at this hotel will receive a 2 hour late check out and complimentary parking.

What's around V Hotel Bencoolen

48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

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V Hotel Bencoolen Rates per Night

V Hotel Bencoolen room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best V Hotel Bencoolen hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

V Hotel Bencoolen Location & Address

V Hotel Bencoolen is located at 48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627. It's situated at 48 Bencoolen Street, Singapore 189623. The hotel is approximately 1.5 km from the city center.

How to go to V Hotel Bencoolen from Airport

Arranging your hotel transfer from the airport to hotel is a crucial part of planning your trip. Getting to V Hotel Bencoolen from Changi Airport is relatively straightforward, with several options available. Here's a breakdown to help you choose the best hotel transfer for your needs:

Taxi (Most Direct): A taxi is the most direct way to get to V Hotel Bencoolen. You can easily find a taxi at the airport's taxi stand. The journey typically takes around 20-30 minutes, depending on traffic.
Ride Hailing (Convenient): Ride-hailing services like Traveloka are readily available at Changi Airport. Simply book a ride through the app, and a driver will pick you up. This option offers a fixed price, so you know the cost upfront.
MRT (Most Affordable): The MRT (Mass Rapid Transit) is the most affordable option. Take the East-West Line from Changi Airport MRT Station (CG2) to City Hall MRT Station (EW13/NS25). Transfer to the North-South Line and alight at Dhoby Ghaut MRT Station (NS24/NE6/CC1). From there, it's about a 5-minute walk to V Hotel Bencoolen.
Airport Shuttle (Cost-Effective): Airport shuttles are available and offer a shared transfer service to various hotels in the city. This is a cost-effective option if you're travelling solo or don't mind sharing a ride.

Tips: For the most convenient route, consider a taxi or ride-hailing service, especially if you have luggage. If you're on a budget, the MRT is a great option, but be prepared for some walking.

V Hotel Bencoolen Reviews & Summary

Looking for all about hotel V Hotel Bencoolen? Reading hotel reviews is a great way to get an inside look before you book. These reviews offer insights into the experiences of previous guests, helping you make an informed decision.

Guests consistently praise V Hotel Bencoolen for its excellent location, making it easy to explore the Bugis area and beyond. The hotel's modern design and comfortable rooms are also frequently mentioned. A standout feature is the rooftop pool, offering stunning city views. Many reviewers appreciate the friendly and helpful staff, who go the extra mile to ensure a pleasant stay.

Here's a short, positive review: "Great location, clean rooms, and fantastic rooftop pool! The staff were incredibly helpful and made our stay memorable. Highly recommend!"

V Hotel Bencoolen Room Types Available

Choosing the right hotel room type can significantly enhance your stay. V Hotel Bencoolen offers a variety of categories of hotel rooms to suit different needs and preferences. Understanding the different hotel bedroom types available will help you select the perfect space for your visit.

Superior Room: These rooms offer comfortable accommodation with city views. Non-smoking rooms are available.
Deluxe Room: Slightly larger than the Superior Rooms, these rooms often include a bathtub. Non-smoking options are available.
Premier Room: These rooms offer enhanced amenities and may include a bidet. Non-smoking rooms are available.
Family Room: Designed for families, these rooms offer more space and may include multiple beds. Non-smoking rooms are available.

V Hotel Bencoolen is not a pet-friendly hotel. Please check with the hotel directly for any specific requirements or exceptions.

Hotel Facilities in V Hotel Bencoolen

Hotel amenities can make or break a trip. V Hotel Bencoolen boasts a range of hotel facilities designed to enhance your stay. Whether you're travelling for business or leisure, there's something for everyone.

Rooftop Swimming Pool: Enjoy stunning city views while taking a dip in the rooftop pool. Open daily from 7:00 AM to 10:00 PM.
Fitness Centre: Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
Business Centre: For business travellers, the hotel offers a business centre with printing and fax services.
Laundry Service: Keep your clothes fresh with the hotel's laundry service. Additional fees apply.
Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in V Hotel Bencoolen

Exploring the hotel buffet, hotel restaurant, and hotel cafe options can be a delightful culinary journey. V Hotel Bencoolen offers several dining options to satisfy your cravings. From casual cafes to more formal restaurants, there's something for every palate.

Restaurant: Serves a variety of international and local dishes. Open for breakfast, lunch, and dinner. Prices range from SGD 20-50 per person.
Cafe: Offers light snacks, pastries, and beverages. Perfect for a quick bite or a relaxing coffee break. Prices range from SGD 5-20.
Buffet Breakfast: Enjoy a wide selection of breakfast items, including both Western and Asian options. Available daily from 6:30 AM to 10:30 AM. Price: SGD 30 per person.

The restaurant is known for its signature dish, Singapore Chilli Crab. Be sure to try it during your stay!

V Hotel Bencoolen Airport pickups and How to Book

Arranging hotels with airport shuttle services can make your arrival and departure seamless. V Hotel Bencoolen offers hotel to airport transfer services for added convenience. Here's how to book and what you need to know.

V Hotel Bencoolen offers airport pick-up services upon request. To book, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport. Additional charges apply, typically around SGD 60-80.

Nearby MRT Station & Bus Stops

Navigating Singapore is easy with its efficient public transportation system. Knowing the MRT nearby and nearby bus station locations can help you explore the city with ease. Here are some nearby MRT stations and bus stops near V Hotel Bencoolen:

Bencoolen MRT Station (Downtown Line): Approximately 200 meters away.
Dhoby Ghaut MRT Station (North-South, North-East, Circle Lines): Approximately 500 meters away.
Rochor MRT Station (Downtown Line): Approximately 600 meters away.
Bus Stop B07517 (Bencoolen St): Located right outside the hotel.
Bus Stop B04019 (Middle Rd): Approximately 300 meters away.

You can purchase a Singapore Tourist Pass for unlimited travel on public transport. Alternatively, you can use an EZ-Link card or simply pay with your contactless credit card. EZ-Link cards can be purchased at any MRT station.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? There are plenty of nearby places to go and nearby sightseeing places in and around Bugis. Here are some things to see nearby that are perfect for families:

Gardens by the Bay: A stunning horticultural attraction with futuristic Supertrees and beautiful gardens. Approximately 4 km from the hotel. Entry price: Varies depending on the attraction, but the outdoor gardens are free.
Singapore Zoo: Home to a wide variety of animals in naturalistic habitats. Approximately 25 km from the hotel. Entry price: SGD 48 for adults, SGD 33 for children.
ArtScience Museum: An interactive museum exploring the intersection of art, science, culture, and technology. Approximately 3 km from the hotel. Entry price: Varies depending on the exhibition, typically around SGD 25-35.
National Museum of Singapore: Discover Singapore's rich history and culture through engaging exhibits. Approximately 1 km from the hotel. Entry price: SGD 15 for adults, SGD 10 for students and seniors.
S.E.A Aquarium: One of the world's largest aquariums, home to over 100,000 marine animals. Approximately 7 km from the hotel. Entry price: SGD 41 for adults, SGD 30 for children.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near V Hotel Bencoolen (Bugis)

Exploring nearby dining options is a must when staying in Bugis. From local food to international cuisine, there are plenty of food eatiries near me. Here are some great places to eat near V Hotel Bencoolen:

Cafes/Restaurants:

Tiong Bahru Bakery: A popular bakery known for its delicious croissants and pastries.
Clinton Street Baking Company: Famous for its pancakes and American comfort food.
Artichoke: A modern Middle Eastern restaurant with a creative menu.

Local Street Food:

Hainanese Chicken Rice: A classic Singaporean dish of poached chicken and fragrant rice.
Laksa: A spicy coconut curry noodle soup.
Char Kway Teow: Stir-fried noodles with cockles, Chinese sausage, and vegetables.
Satay: Grilled meat skewers served with peanut sauce.
Kaya Toast: Toasted bread with coconut jam and butter.

Shopping places near V Hotel Bencoolen (Bugis)

Looking for nearby shopping destinations? There are several shops near me and nearby shopping options in and around Bugis. Here are some great places to indulge in some retail therapy:

Bugis Street Market: A bustling market with a wide variety of affordable clothing, souvenirs, and electronics.
Bugis Junction: A modern shopping mall with a mix of international and local brands.
Sim Lim Square: A haven for electronics enthusiasts, offering a wide range of computers, cameras, and gadgets.

Other Places to Stay Near V Hotel Bencoolen

If V Hotel Bencoolen isn't quite what you're looking for, there are plenty of other affordable hotels nearby. Here are some alternative options in the Bugis area:

Luxury/5–6 Star Hotels Nearby:

The Ritz-Carlton, Millenia Singapore: Known for its luxurious accommodations and stunning views.
Mandarin Oriental, Singapore: Offers exceptional service and a prime location.
Pan Pacific Singapore: Features a range of dining options and a luxurious spa.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore!

Four-Star Hotels Nearby:

Hotel G Singapore: A stylish hotel with a rooftop bar and comfortable rooms.
Mercure Singapore Bugis: Offers a convenient location and modern amenities.
Parkroyal on Beach Road: Features a swimming pool and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore!

Three-Star Hotels Nearby:

Hotel Boss: Offers affordable accommodation and a rooftop pool.
ibis budget Singapore Bugis: A budget-friendly option with clean and comfortable rooms.
Fragrance Hotel - Bugis: Provides basic amenities and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Finding the perfect hotel can be a daunting task, but with the right information, you can make an informed decision. Hotel availability can vary, so it's always best to book in advance. Whether you're looking for a luxurious getaway or a budget-friendly stay, Bugis has something to offer every traveller.

Ready to book your stay at V Hotel Bencoolen or explore other options? Check out Traveloka for the best deals and easy hotel reservations. Start planning your dream vacation today!

Don't forget to book cheap hotels in Singapore and find cheap hotels nearby on Traveloka!

All facilities in V Hotel Bencoolen

Swimming Pool

Fitness Center

Lobby

Accommodation Services

Exterior

Food and Drinks

Buffet breakfast
No alcohol

Transportation

Parking with surcharge

Things to Do

Outdoor pool

Connectivity

Free WiFi

General

AC
Swimming pool
Smoking area

Accessibilty

Accessible bathroom
Wheelchair accessible

Public Facilities

Elevator
Restaurant
WiFi in public area

In-room Facilities

Cable TV
Hairdryer
In-room safe
Shower
TV

Hotel Services

Concierge
Money changer
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Supermarket

Accommodation Policy & General Information in V Hotel Bencoolen

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at V Hotel Bencoolen	271
Number of floors in V Hotel Bencoolen	10
Another facilities in V Hotel Bencoolen	Buffet breakfast, No alcohol, Parking with surcharge, Outdoor pool, Free WiFi

Frequently asked question in V Hotel Bencoolen

What are available facilities at V Hotel Bencoolen?

There are top facilites at V Hotel Bencoolen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at V Hotel Bencoolen?

The standard check-in time at V Hotel Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00

Does V Hotel Bencoolen provide breakfast?

Yes, V Hotel Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of V Hotel Bencoolen

V Hotel Bencoolen has a 4.0-star rating.

How many floors does V Hotel Bencoolen have?

V Hotel Bencoolen has 10.

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More Reviews from Other Guests in V Hotel Bencoolen

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,950)

Other sources (1,008)

8.6

Very Good

From 4,950 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.5

Meal

7.9

Location

9.0

Service and Facilites

8.7

People often mention about V Hotel Bencoolen

All

Accessibility (128)

Staff Friendliness (121)

Distance to City Center (111)

Surroundings (109)

Bedroom (98)

Bathroom (96)

Wifi (85)

Hotel Area (85)

Ambiance (80)

Check-in/out Time (79)

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Traveler Reviews V Hotel Bencoolen

Number of reviews per page

Customer reviews

priscilla J.

Leisure

10.0

/10

Reviewed 6 day(s) ago

There was a really nice hotel staff member, a woman whose name I forgot. She was beautiful and very helpful. Thanks.

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Accommodation's Reply

25 Sep 2026

Thank you for taking the time to share your experience with us. We are delighted to hear that one of our staff members made a positive impression during your stay. Your kind words about her helpfulness and demeanor are greatly appreciated, and we will ensure that this feedback is passed on to our team. It is our goal to provide exceptional service, and it is gratifying to know that we succeeded in your case. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back in the future.

o***a

Leisure

8.5

/10

Reviewed 1 week(s) ago

It's very close to the MRT. The surrounding area is also pleasant for walking. There's a Cheers store right next door for food and drinks.

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Accommodation's Reply

25 Sep 2026

Thank you for taking the time to share your feedback regarding your recent experience in our area. We are delighted to hear that you found the proximity to the MRT convenient and that you enjoyed the pleasant surroundings for walking. We also appreciate your mention of the Cheers store nearby, as we strive to provide our guests with easy access to food and drinks during their stay. Your insights are invaluable in helping us maintain a welcoming environment. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you again soon.

Arif k. w.

Leisure

5.6

/10

Reviewed 1 week(s) ago

Please clean the rooms and improve the soundproofing of the walls. The staff are unfriendly. My breakfast lacks variety and always has the same menu. The tap water for drinking is very low and occasionally cuts out. Combs and cotton buds are not provided. The TV channels often have errors and turn off automatically. Please be aware, thanks.

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Accommodation's Reply

25 Sep 2026

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced. Please be assured that we take your comments seriously. We will address the cleanliness of the rooms and review our soundproofing measures to enhance guest comfort. Your concerns about staff friendliness have been noted, and we will work on improving our service standards accordingly. Regarding breakfast variety, tap water supply, and the availability of amenities such as combs and cotton buds, we will evaluate these areas to ensure a better experience for our guests. Additionally, we are aware of the issues with TV channels and will coordinate with our technical team to resolve them promptly. We appreciate your valuable input as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

All good, the location near from MRT station 👍🏻

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Accommodation's Reply

25 Sep 2026

Thank you for your positive feedback regarding the location. I am pleased to hear that the proximity to the MRT station is convenient for you. If you have any further comments or suggestions, please feel free to share. Your insights are invaluable in helping us improve our services.

Susanto

Leisure

10.0

/10

Reviewed 2 week(s) ago

A pleasant hotel for a trip to Singapore.

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Accommodation's Reply

25 Sep 2026

Thank you for taking the time to review your recent experience at our hotel during your trip to Singapore. We are delighted to hear that you found our establishment pleasant and accommodating. We strive to provide our guests with exceptional service and a comfortable environment, and it is always rewarding to receive positive feedback. If there are any specific aspects of your stay that stood out or if you have suggestions for improvement, please feel free to share them with us. We hope to welcome you back on your next visit to Singapore!

Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, very close to the MRT station, flexible check-in times.

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1 people find it helpful

Accommodation's Reply

16 Sep 2026

Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff friendly and accommodating. It is always our goal to provide a welcoming atmosphere for our guests. We are also pleased that you appreciated our convenient location near the MRT station, as well as the flexibility of our check-in times. We strive to make every aspect of your stay as comfortable and convenient as possible. Your comments are invaluable to us, and we look forward to welcoming you back in the future. If there’s anything else we can do to enhance your experience, please do not hesitate to let us know.

Verified Traveler

Business

10.0

/10

Reviewed 5 week(s) ago

All staff very friendly. The room is clean and quiet. They have a nice outdoor pool with laundry machines. Benson served me well.

1 people find it helpful

Accommodation's Reply

27 Aug 2026

Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our staff to be friendly and that your room met your expectations in terms of cleanliness and tranquility. It’s wonderful to know that you enjoyed our outdoor pool, as well as the convenience of having laundry facilities available. We strive to create a comfortable and welcoming environment for all our guests, and it’s gratifying to learn that we succeeded during your stay. We appreciate your mention of Benson; I will make sure to pass along your kind words to him. It is always encouraging for our team members to receive positive feedback about their service. If there’s anything else you would like to share or if there are ways we can improve further, please don’t hesitate to reach out. We hope to welcome you back soon!

Anesia Q.

Leisure

9.4

/10

Reviewed 5 week(s) ago

I'm so happy staying here. The distance to the MRT is close, and there are lots of places to eat for breakfast or places that are open until late at night. Because I brought my baby, I had to buy a few things and there's a supermarket at The Cathay near V Hotel Bencoolen. The staff are also very friendly, they offered us a city view room. I asked for an early check-in and that was okay too. Overall I'm really satisfied, and I'll definitely stay here again.

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Accommodation's Reply

29 Aug 2026

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are enjoying your stay at our hotel and that our location has been convenient for you, especially with easy access to the MRT and a variety of dining options nearby. We’re glad to know that the supermarket at The Cathay was helpful for your needs while traveling with your baby. Our team strives to provide a comfortable and accommodating environment, so it’s wonderful to hear that they were able to assist you in securing a city view room and an early check-in. Your satisfaction is our top priority, and we appreciate your kind words about our friendly staff. It means a lot to us when guests feel welcomed and well taken care of during their stay. We look forward to welcoming you back on your next visit! If there’s anything specific you would like us to prepare for your return, please don’t hesitate to let us know.

Patricia T.

9.7

/10

Reviewed 5 week(s) ago

I'm satisfied to stay here and it's convenient. Benson served me well.

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Accommodation's Reply

30 Aug 2026

Thank you for taking the time to share your feedback. We are delighted to hear that you are satisfied with your stay and found it convenient. It is also wonderful to know that Benson provided you with excellent service. We take pride in our team members, and I will be sure to pass along your kind words to him. If there is anything else we can do to enhance your experience or if you have any further comments, please do not hesitate to reach out. We look forward to welcoming you back soon!

P***i

Staycation

9.4

/10

Reviewed 7 week(s) ago

Nice and very clean hotel. Wheelchair friendly. Close to MRT and bus stops.

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1 people find it helpful

Accommodation's Reply

14 Aug 2026

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations nice and clean, and that our wheelchair-friendly facilities met your needs. We strive to provide convenient access to public transportation, and it’s wonderful to know that our proximity to MRT and bus stops enhanced your experience. Your comments are invaluable as we continually aim to improve our services. If there is anything else you would like to share or if there is any way we can assist you further, please do not hesitate to reach out. We look forward to welcoming you back in the future.

M***a

Transit

8.5

/10

Reviewed 7 week(s) ago

Strategic place, near MRT station.

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Accommodation's Reply

11 Aug 2026

Thank you for your review regarding our hotel’s strategic location. We are pleased to hear that you recognize the advantages of being situated near the MRT station, which offers convenient access to various attractions. We look forward to welcoming you again in the near future.

Erfina R. S.

10.0

/10

Reviewed 10 week(s) ago

Great experience, will come back someday

1 people find it helpful

Accommodation's Reply

23 Jul 2026

Thank you for your kind words! We are thrilled to hear that you had a great experience with us. Your feedback is invaluable, and it motivates us to continue providing the best service possible. We look forward to welcoming you back in the future. If there’s anything specific you’d like to see or any suggestions you have, please don’t hesitate to share. Safe travels until we meet again!

Le Khac T. T.

9.4

/10

Reviewed 12 week(s) ago

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Accommodation's Reply

12 Jul 2026

Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and polite. It is wonderful to know that meeting our Vietnamese staff members added to your enjoyment, as we strive to create a diverse and welcoming environment for all our guests. Additionally, we appreciate your acknowledgment of our convenient location near the MRT station, which indeed makes it easier for our guests to explore the area. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back in the future!

Windi W. S.

10.0

/10

Reviewed 12 week(s) ago

Very close to MRT and halal food center

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2 people find it helpful

Accommodation's Reply

10 Jul 2026

Thank you for your feedback regarding the proximity to the MRT and halal food centers. We greatly appreciate your insights, as they are invaluable in helping us enhance our services. We are pleased to hear that you find our location convenient. Accessibility is a priority for us, and we strive to ensure that our guests have easy access to essential amenities. If you have any further suggestions or comments, please do not hesitate to share. Your input is always welcome.

Windi W. S.

Leisure

9.4

/10

Reviewed 12 week(s) ago

Very close to Bencoolen MRT. There are plenty of halal restaurants right below the hotel. Highly recommended for Muslims looking for a hotel in Singapore.

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Accommodation's Reply

10 Jul 2026

Thank you for your valuable feedback regarding your recent experience at our hotel. We are delighted to hear that you found our location near the MRT Bencoolen convenient and appreciated the variety of halal food options available nearby. Your recommendation means a lot to us, especially as we strive to cater to the needs of our Muslim guests. We are committed to providing an inclusive and comfortable environment for all our visitors. If you have any further suggestions or comments, please do not hesitate to reach out. We look forward to welcoming you back on your next visit to Singapore.

a***a

Leisure

9.4

/10

Reviewed 12 week(s) ago

We had a wonderful stay at V Hotel Bencoolen! From the moment we arrived, the staff were incredibly friendly and welcoming. They immediately helped us with our luggage, and even offered us an early check-in without us asking for it. The hotel also has a self-service laundry, which was very convenient. The instructions were clear, and the staff patiently explained how to use the machines. The location is excellent—only about a 1-minute walk from the MRT station. The area is not too crowded, making it comfortable to get around. There is an Anywheel bike station right in front of the hotel, a 7-Eleven next door, and a food court just beside it with plenty of delicious comfort food. Don't miss the Pao Fan—it was so good! What impressed me the most was their exceptional service after we had already checked out. I had a Taobao parcel that unfortunately arrived after my departure. I contacted the hotel from Indonesia, and they were incredibly patient and helpful throughout the entire process. They promptly replied to all my emails, printed the airway bill for me, attached it to the parcel, labeled it as requested, and even helped hand the package over to the SingPost courier. They truly went above and beyond to help me. Thank you to the entire team for your kindness, patience, and outstanding hospitality. The service was absolutely top-notch, and I would definitely stay here again on my next trip to Singapore!

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Accommodation's Reply

10 Jul 2026

Thank you for taking the time to share your wonderful experience at V Hotel Bencoolen. We are thrilled to hear that you had such a pleasant stay and that our team made a positive impression from the moment you arrived. It is delightful to know that our early check-in service, self-service laundry facilities, and convenient location contributed to your comfort during your visit. We strive to ensure our guests have everything they need for a seamless experience, and it’s gratifying to hear that we succeeded in doing so. We are particularly pleased to learn about the assistance you received regarding your Taobao parcel after checkout. Our staff takes great pride in going above and beyond for our guests, and it is heartening to see their efforts recognized. Thank you once again for your kind words about our team’s hospitality. We look forward to welcoming you back on your next trip to Singapore!

N***o

8.5

/10

Reviewed 12 week(s) ago

Recommended hotel when you have a plan to visit Singapore, very strategic and friendly service

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Accommodation's Reply

10 Jul 2026

Thank you for your email and for sharing your recommendation regarding a hotel in Singapore. I appreciate the insights you've provided about its strategic location and friendly service. I am currently planning my visit to Singapore, and your suggestion will certainly help me in making an informed decision. The combination of convenience and excellent customer service is always a priority when selecting accommodations, and it’s reassuring to know that there are options that meet these criteria. If you have any further details or personal experiences about the hotel, please feel free to share. Your input is invaluable as I finalize my travel plans. Thank you once again for your thoughtful recommendation.

Yurina A.

Business

9.1

/10

Reviewed 12 week(s) ago

The hotel staff was quick and attentive. The location was truly convenient. The room was comfortable, though a bit cramped since we booked a triple room yesterday.

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Accommodation's Reply

07 Jul 2026

Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff quick and attentive, as well as appreciating the convenience of our location. We also appreciate your comments about the comfort of your room. We understand that space can sometimes be a concern, especially in triple rooms, and we will take your observations into account as we continually strive to enhance our guests' experiences. Your insights are invaluable to us, and we hope to welcome you back soon for an even more enjoyable stay.

Anita C.

Leisure

8.4

/10

Reviewed 13 week(s) ago

I've stayed here twice and I like everything. Except you can hear the hairdryer from the other room, and when someone showers, they gargle really loudly.

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Accommodation's Reply

29 Jun 2026

Thank you for taking the time to share your feedback regarding your recent stays with us. We are delighted to hear that you enjoyed your experiences overall. We appreciate your comments about the noise from the hairdryer and showering. Your comfort is our priority, and we understand how important a peaceful environment is for our guests. Please be assured that we will look into potential solutions to mitigate these sound issues in order to enhance the overall experience for future visitors. If there’s anything else you would like to share or if you have any further suggestions, please do not hesitate to reach out. We value your input and hope to welcome you back soon for another enjoyable stay.

R***R

Leisure

10.0

/10

Reviewed 14 week(s) ago

Nice location. Very comfortable.

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Accommodation's Reply

30 Jun 2026

Thank you for taking the time to share your thoughts about your recent experience with us. We are delighted to hear that you found our location nice and comfortable. We strive to create a welcoming environment for all our guests, and it’s rewarding to know that we met your expectations. If there are any specific aspects of your stay that stood out or areas where you think we could improve, please feel free to share. Your feedback is invaluable in helping us enhance our services. We hope to welcome you back soon for another enjoyable visit!

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