V Hotel Bencoolen

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Preferred Partner Plus
Sustainable Hotel
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8.5
/10
Very Good
5,890 reviews

What Guests Say About Their Stay

Addo S. E.

10.0
/ 10
1. The location is right next to the Bencoolen MRT exit. From the last escalator of Bencoolen MRT, take the right turn. Exit the MRT and turn left. You'll arrive at the hotel. 2. Greeter Hotel is responsive when there are guests. Check-in is fast & the staff is very friendly. 3. There is an ice cube and cold water dispenser behind the hotel. If you miss iced tea, just make tea in your room, get ice cubes there. 4. There is a drinking water tap. You can refill water as much as you like. 5. In front of the hotel is a smoking area. Next to the hotel is a minimarket. Slide again there is a 7-Eleven & Dynasty Food Court. 6. Near the bus stop. 7. The room size is so-so. Enough for just resting, putting your luggage, taking a shower, and cleaning up.
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Verified Traveler

9.4
/ 10
Stayed here to catch a concert at the Singapore Indoor Stadium. It's very close to the MRT, making everything easy. It's also close to the Albert Centre. There's a money changer and a mini mart right next door. The cleaning service is also excellent. I got a room on the 6th floor, and the staff were super friendly.
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Hanna S.

9.7
/ 10
There's a bidet, and free drinking water, even if you want 1000ml. The staff are all friendly, and it's close to the MRT and Sevel. The kids get special treatment, which is really nice. Will definitely be back! ❤️
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Verified Traveler

10.0
/ 10
All staff very friendly. The room is clean and quiet. They have a nice outdoor pool with laundry machines. Benson served me well.

P***i

9.4
/ 10
Nice and very clean hotel. Wheelchair friendly. Close to MRT and bus stops.
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In the Area
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48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

Main Facilities

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This accommodation offers:
Outdoor pool
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Laundry
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
V Hotel Bencoolen is a 4-star hotels that has been welcoming guests since 2013. The accommodation went through a renovation in 2013. V Hotel Bencoolen is part of V Hotel under Worldwide Hotels. There are 271 rooms spread across 10 floors.
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What's around V Hotel Bencoolen

48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
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Overview of V Hotel Bencoolen

Step out of Bencoolen MRT Station (DT21) on the Downtown Line and you are only a short walk from V Hotel Bencoolen, a 4-star hotel at 48 Bencoolen Street, Singapore 189627. The hotel's own website places it on the Bugis side of the city centre, close to the Singapore Art Museum and the National Museum of Singapore, which makes it a practical base for travellers who want museums, shopping streets and the Downtown Line all within easy reach.

The property is part of the V Hotel brand operated by Worldwide Hotels, which runs two V Hotel addresses in Singapore. According to Traveloka's listing data, the Bencoolen hotel was built in 2013, rises over 10 floors and offers 271 rooms, with 2013 also recorded as its last renovation year. That combination of a relatively modern building, a compact room format and a mid-sized room count gives it a clear identity among the many hotels in the Bencoolen area, which Traveloka groups within the wider Bugis district.

Traveloka's listing also highlights the hotel as great value in its class and notes a high quality of service with minimal check-in issues. Guests should expect an efficient city hotel rather than a resort: rooms are designed for sleeping and getting ready to head out, while the shared spaces cover a pool, a garden corner, a gym, a restaurant and self-service laundry.

Room Types at V Hotel Bencoolen

The official V Hotel Bencoolen website lists five room categories. Sizes are compact, which is typical of central Singapore, so it helps to match the room to your group before booking. The ladder below runs from the smallest rooms upwards, based on the floor areas published by the hotel.

Superior Queen

The entry category is the Superior Queen, listed by the hotel at 14 square metres with a maximum occupancy of two adults. It suits solo travellers and couples who plan to spend most of the day out exploring and simply want a well-located, comfortable base with a queen bed.

Superior Twin

The Superior Twin shares the same 14-square-metre footprint and two-adult limit, but with twin beds instead of a single queen. It is the practical choice for friends or colleagues travelling together who prefer separate beds.

Triple Room

The Triple Room is listed at 16 square metres and sleeps up to three adults, making it one of the two options for small groups or a family of three. The hotel does not publish the exact bed configuration on its main page, so check the room details on the property listing when you select your dates.

Studio Room

At 19 square metres, the Studio Room is among the largest categories and also accommodates up to three adults. If three people are sharing and want a little more floor space than the Triple, this is the room to compare first.

Deluxe Queen

The Deluxe Queen matches the Studio's 19 square metres but is configured for a maximum of two adults with a queen bed, so couples get the most space per guest of any category at the hotel.

Across the rooms, the hotel's website lists high-speed WiFi, an Internet-connected LED TV, a mini refrigerator, a hairdryer, an electronic safe, a full-length wardrobe, a pocket spring mattress, tea-making facilities with coffee and tea, filtered drinking water, bathroom slippers and complimentary toiletries. Traveloka's listing also confirms cable TV, a hairdryer, an in-room safe and a shower. Features can vary by room, so review the per-room amenities on the listing before you book.

Facilities and Amenities

For a city hotel with compact rooms, V Hotel Bencoolen puts a fair amount into its shared spaces. Traveloka's listing and the official website together confirm the following:

  • Outdoor swimming pool: listed by both sources; the hotel states pool hours of 7am to 9pm, for hotel guests only, with no lifeguard on duty.
  • Gym: the official website invites guests to use the gym during their stay; it is not shown in Traveloka's facility list, so check on arrival for current access.
  • Mini garden: a small garden area that the hotel describes as a spot for a leisurely stroll.
  • Coin-operated laundromat: self-service washers and dryers, according to the hotel, alongside a laundry service listed on Traveloka.
  • Restaurant: one on-site restaurant, named by the hotel as Yuugo.
  • Connectivity: free WiFi and WiFi in public areas, per Traveloka's listing.
  • Accessibility: an elevator, an accessible bathroom and wheelchair access are all listed on Traveloka.
  • Parking: available on site with a surcharge.

Service-wise, Traveloka lists a 24-hour receptionist, 24-hour security, a concierge, a money changer, luggage storage and multilingual staff. Luggage storage is especially handy in Singapore, where many flights arrive early in the morning or leave late at night. Note that in-room dining is not listed for this property, and Traveloka records no bar on site. A designated smoking area is listed, while the hotel's own policies state that smoking is not allowed in rooms and pets are not permitted.

Location and Getting There

The address on Bencoolen Street sits in a well-connected pocket between Bugis, the museum district and the edge of Orchard. The hotel names Bencoolen MRT Station (DT21) on the Downtown Line as its nearest station, a short walk from the lobby. From there, the Downtown Line links directly to Bugis, Chinatown and the Marina Bay area, while the rest of the MRT network is a single interchange away.

Nearby places highlighted on the hotel's website include:

  • Singapore Art Museum and National Museum of Singapore: named by the hotel as close neighbours in the arts and culture precinct.
  • Sim Lim Square: the electronics mall the hotel points to for shopping.
  • Little India: about 1.5km from the hotel, according to its location guide.
  • Orchard Road: about 2.9km away, per the hotel.
  • Chinatown: about 2.8km away, per the hotel.
  • Fort Canning Park, National Gallery Singapore, Gardens by the Bay and the Singapore Flyer: listed by the hotel among the attractions to explore nearby.

Changi Airport is about 26.6km from the hotel by the hotel's own reckoning. Traveloka's listing does not show an airport transfer service, so plan to take the MRT, a taxi or a ride-hailing car. If you are still arranging the journey into Singapore, you can compare and book flights to Singapore on Traveloka and then head into the city by rail or road.

Dining at and near V Hotel Bencoolen

Traveloka lists one restaurant at the hotel, and the official website names it as Yuugo, inviting guests to savour their favourite dishes there. Buffet breakfast appears in Traveloka's food and drink listing, and the hotel states that breakfast is served on Level 1 each morning. Breakfast inclusion depends on the rate you choose, so check whether your room package includes it. The hotel's policies also note that children under six can have breakfast free of charge with a paying adult. Traveloka's listing marks the food and drink offering as alcohol-free, so plan to look elsewhere for a drink in the evening.

Because the hotel has no bar and no in-room dining listed, most guests eat out for lunch and dinner. The location helps: the surrounding Bugis area offers a wide choice of casual places to eat, and Little India, about 1.5km away by the hotel's estimate, is easy to reach for a meal. Traveloka also lists a grocery and a supermarket among the nearby facilities, useful for snacks and drinks to keep in the mini refrigerator. To plan your days around food tours, museums and attractions, browse things to do in Singapore on Traveloka.

Why Stay at V Hotel Bencoolen

The strongest argument for V Hotel Bencoolen is the balance it strikes between location and practicality. A Downtown Line station on the doorstep means you can reach Marina Bay, Chinatown and Bugis without changing trains, and the museum district is close enough to explore on foot. That matters in a city where taxis add up and the midday heat makes long walks tiring.

The hotel also covers the essentials that budget-conscious travellers tend to look for: free WiFi, a pool for a swim after a hot day, a gym, a coin-operated laundromat for longer trips, and luggage storage for awkward flight times. Traveloka's listing highlights its value in class and its smooth check-in record, both useful indicators for a short city stay.

It suits couples and solo travellers in the Superior or Deluxe Queen rooms, friends sharing a Superior Twin, and small groups of three in the Triple or Studio. Travellers who want an on-site bar, room service or larger family suites may prefer to compare other hotels in Singapore on Traveloka before deciding.

Tips for Booking V Hotel Bencoolen on Traveloka

  1. Pick the room by headcount: two adults fit every category, but only the Triple and Studio rooms take three adults.
  2. Check breakfast inclusion: rates may or may not include the buffet breakfast, so confirm it in the room option you select.
  3. Bring proper ID: the hotel requires a valid government-issued identification such as an original passport or photo ID card at check-in; digital Singpass ID and membership cards are not accepted. The hotel also states a minimum check-in age of 18.
  4. Mind the timings: check-in is from 3pm and check-out is by 11am. Early check-in and late check-out may be possible for a fee and subject to availability, so ask the hotel in advance.
  5. Driving? Parking is available but carries a surcharge; confirm current arrangements with the hotel.
  6. Use luggage storage: if you land early or fly late, leave your bags at the front desk and start sightseeing straight away.

Room availability and rates change with dates and demand, so check the live listing for your travel period. When you are ready to plan the rest of the trip, start from the Traveloka homepage.

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All facilities in V Hotel Bencoolen

Facility

  • Outdoor pool
  • Swimming pool
Others V Hotel Bencoolen
Others

Food and Drinks

  • Buffet breakfast

Nearby Facilities

  • Beauty salon
  • GROCERY_STORE
  • Gift shop
  • Supermarket
  • ATM/Banking
  • Hair salon
  • Laundry

General

  • Parking
  • Smoking area

Hotel Services

  • Luggage storage
  • CONCIERGE_SERVICES
  • Multilingual staff
  • Laundry service
  • Money changer
  • _24H_SECURITY
  • _24_HOUR_FRONT_DESK

Public Facilities

  • Elevator
  • Restaurant

Accessibilty

  • Wheelchair accessible

Connectivity

  • WIFI_ACCESS
  • WiFi in public area

Things to Do

  • Outdoor pool

Accommodation Policy & General Information in V Hotel Bencoolen

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 11:00

General Check-in Instructions

General Check-in Instructions (English Only)
In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at V Hotel Bencoolen
271
Number of floors in V Hotel Bencoolen
10
Another facilities in V Hotel Bencoolen
Buffet breakfast, Beauty salon, GROCERY_STORE, Gift shop, Supermarket

Frequently asked question in V Hotel Bencoolen

Where is V Hotel Bencoolen located?
V Hotel Bencoolen is at 48 Bencoolen Street, Singapore 189627, in the Bencoolen area of Bugis. The hotel names Bencoolen MRT Station (DT21) on the Downtown Line as a short walk away, and the Singapore Art Museum and National Museum of Singapore are among its nearby landmarks.
What time is check-in and check-out at V Hotel Bencoolen?
Check-in at V Hotel Bencoolen starts at 3pm and check-out is by 11am. Early check-in and late check-out may be arranged for a fee and subject to availability, and guests must show a valid government-issued photo ID, such as an original passport, when checking in.
Does V Hotel Bencoolen have a swimming pool?
Yes, V Hotel Bencoolen has an outdoor swimming pool. The hotel states it is open from 7am to 9pm for hotel guests only, with no lifeguard on duty. The hotel's website also mentions a gym and a mini garden, giving guests a few ways to unwind after a day out.
What room types are available at V Hotel Bencoolen?
V Hotel Bencoolen offers five room categories on its official website: the Superior Queen and Superior Twin at 14 square metres for two adults, the Triple Room at 16 square metres for three adults, and the Studio Room and Deluxe Queen at 19 square metres, sleeping three and two adults respectively. Check the Traveloka listing for each room's current amenities.
Is breakfast available at V Hotel Bencoolen?
Buffet breakfast is listed for V Hotel Bencoolen on Traveloka, and the hotel says breakfast is served on Level 1 each morning. Whether it is included depends on the rate you book, so check the room option before confirming. The hotel's on-site restaurant is called Yuugo, and its policy lets children under six eat breakfast free with a paying adult.
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More Reviews from Other Guests in V Hotel Bencoolen

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,889)
Other sources (1,001)
8.6
Very Good
From 4,889 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

7.9

Location

9.0

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
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Accessibility (133)
Staff Friendliness (126)
Distance to City Center (113)
Surroundings (112)
Bedroom (101)
Bathroom (100)
Hotel Area (89)
Wifi (88)
Check-in/out Time (82)
Ambiance (80)
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Traveler Reviews V Hotel Bencoolen

Number of reviews per page
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Customer reviews
Addo S. E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
1. The location is right next to the Bencoolen MRT exit. From the last escalator of Bencoolen MRT, take the right turn. Exit the MRT and turn left. You'll arrive at the hotel. 2. Greeter Hotel is responsive when there are guests. Check-in is fast & the staff is very friendly. 3. There is an ice cube and cold water dispenser behind the hotel. If you miss iced tea, just make tea in your room, get ice cubes there. 4. There is a drinking water tap. You can refill water as much as you like. 5. In front of the hotel is a smoking area. Next to the hotel is a minimarket. Slide again there is a 7-Eleven & Dynasty Food Court. 6. Near the bus stop. 7. The room size is so-so. Enough for just resting, putting your luggage, taking a shower, and cleaning up.
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Accommodation's Reply
20 Oct 2026
Thank you for taking the time to share such a detailed and thoughtful review of your recent stay with us. We truly appreciate your feedback, as it helps us understand what our guests value most. We are delighted to hear that our prime location near the Bencoolen MRT station, local bus stops, and nearby amenities like the minimarket and Dynasty Food Court contributed to a convenient stay. Your clear directions will certainly be helpful for future travelers. It is also wonderful to know that you appreciated our efficient check-in process, friendly team, and practical facilities—such as the water dispensers and ice machine. We strive to provide thoughtful conveniences to make our guests feel at home. Lastly, we have noted your comments regarding the room size. While our rooms are designed to be compact and functional—ideal for resting and refreshing after a busy day—we appreciate your realistic perspective and are pleased that it met your essential needs. Thank you once again for choosing to stay with us. It was a pleasure hosting you, and we hope to welcome you back on your next visit to the city.
d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Room was quite small but it is more affordable than most hotels. I have no complaints since everything was very clean and proper. Location is right next to MRT and a very short walk from bus stations. Benson was a great help!
1 people find it helpful
Accommodation's Reply
19 Oct 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient with its proximity to the MRT and bus stations, and that our pricing offered good value for your visit. Maintaining high standards of cleanliness and order is of the utmost importance to us, and we are glad this contributed to a positive experience despite the compact size of the room. Furthermore, we will be sure to pass along your kind compliments to Benson. Recognizing team members who deliver exceptional service is always a pleasure, and he will be delighted to know he made a great impression. Thank you once again for your review. We hope to have the opportunity to welcome you back in the future.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Stayed here to catch a concert at the Singapore Indoor Stadium. It's very close to the MRT, making everything easy. It's also close to the Albert Centre. There's a money changer and a mini mart right next door. The cleaning service is also excellent. I got a room on the 6th floor, and the staff were super friendly.
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Accommodation's Reply
15 Oct 2026
Thank you very much for taking the time to share your feedback following your recent stay with us. We are thrilled to hear that you had such an enjoyable visit and that our hotel served as the perfect base for your trip to the Singapore Indoor Stadium. We are delighted that our location worked out so conveniently for you. Being situated just a short walk from the MRT station—as well as having the Albert Centre, a mini-mart, and a money changer right at our doorstep—is something many of our guests appreciate for hassle-free travel, and we are glad it made your concert experience even smoother. Furthermore, thank you for your kind compliments regarding our team and our housekeeping standards. Ensuring our guests enjoy a clean, comfortable, and welcoming environment is our highest priority. I will gladly pass along your generous words to our housekeeping crew and the rest of our staff, who will be delighted to know that their friendly service made a positive impression during your stay on the 6th floor. We hope the concert was fantastic, and it would be our absolute pleasure to welcome you back the next time you visit Singapore for an event or a holiday. Should you need any assistance with future bookings, please do not hesitate to reach out to us directly.
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Stay here close to the MRT station. The superior rooms aren't spacious, but they're large enough for two adults and one small child. The hotel is equipped with a bidet, and each room also has running water for drinking.
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Accommodation's Reply
15 Oct 2026
Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate you taking the time to provide us with your thoughts. I’m glad to hear that you found our location convenient, especially being close to the MRT station. It’s always our goal to ensure that our guests have easy access to transportation and local attractions. Regarding the superior rooms, we strive to optimize space while ensuring comfort for all our guests. It's great to know that they met your needs as a family of three. We also take pride in providing essential amenities like bidets and running water for drinking, which we believe enhance the overall guest experience. If there are any additional comments or suggestions you would like to share about your stay, please feel free to reach out. We are always looking for ways to improve and provide an even better experience for our guests. Thank you once again for your feedback, and we hope to welcome you back in the future!
Yolanda L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location, food, and service are all good overall, but the room is small, the size for a triple.
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Accommodation's Reply
13 Oct 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are pleased to hear that you enjoyed the location, food, and service. However, we sincerely apologize for the inconvenience caused by the size of your room. We strive to provide a comfortable environment for all our guests, and we appreciate your comments as they help us improve our offerings. If there is anything specific you would like us to address or if you have any further suggestions, please do not hesitate to reach out. We value your input and hope to have the opportunity to welcome you back in the future.
Hanna S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
There's a bidet, and free drinking water, even if you want 1000ml. The staff are all friendly, and it's close to the MRT and Sevel. The kids get special treatment, which is really nice. Will definitely be back! ❤️
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Accommodation's Reply
07 Oct 2026
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed the amenities we offer, such as the bidet and complimentary drinking water. It is wonderful to know that our staff's friendliness made a lasting impression on you and your family. We strive to create a welcoming environment, especially for families, and it is gratifying to learn that your children received special treatment during your visit. Your feedback motivates us to continue providing excellent service, and we look forward to welcoming you back in the future!
anisa h. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Left: Seven, right: MRT, in front of the mosque. The children were given candy and snacks. All their luggage was carried to their rooms. All the staff were very friendly. You could leave your luggage after checking out. Overall, everything was great!!! 💕
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Accommodation's Reply
05 Oct 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you enjoyed your stay and appreciated the warm hospitality of our staff. It is wonderful to know that the children had a delightful time with the candy and snacks, and we are glad that our luggage service met your expectations. Our team strives to ensure that all guests feel comfortable and well taken care of, and it is rewarding to hear that we succeeded in making your visit enjoyable. We look forward to welcoming you back in the future. If there is anything else we can do to enhance your next experience, please do not hesitate to let us know.
priscilla J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
There was a really nice hotel staff member, a woman whose name I forgot. She was beautiful and very helpful. Thanks.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to share your experience with us. We are delighted to hear that one of our staff members made a positive impression during your stay. Your kind words about her helpfulness and demeanor are greatly appreciated, and we will ensure that this feedback is passed on to our team. It is our goal to provide exceptional service, and it is gratifying to know that we succeeded in your case. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back in the future.
o***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
It's very close to the MRT. The surrounding area is also pleasant for walking. There's a Cheers store right next door for food and drinks.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to share your feedback regarding your recent experience in our area. We are delighted to hear that you found the proximity to the MRT convenient and that you enjoyed the pleasant surroundings for walking. We also appreciate your mention of the Cheers store nearby, as we strive to provide our guests with easy access to food and drinks during their stay. Your insights are invaluable in helping us maintain a welcoming environment. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you again soon.
Arif k. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 5 week(s) ago
Please clean the rooms and improve the soundproofing of the walls. The staff are unfriendly. My breakfast lacks variety and always has the same menu. The tap water for drinking is very low and occasionally cuts out. Combs and cotton buds are not provided. The TV channels often have errors and turn off automatically. Please be aware, thanks.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced. Please be assured that we take your comments seriously. We will address the cleanliness of the rooms and review our soundproofing measures to enhance guest comfort. Your concerns about staff friendliness have been noted, and we will work on improving our service standards accordingly. Regarding breakfast variety, tap water supply, and the availability of amenities such as combs and cotton buds, we will evaluate these areas to ensure a better experience for our guests. Additionally, we are aware of the issues with TV channels and will coordinate with our technical team to resolve them promptly. We appreciate your valuable input as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All good, the location near from MRT station 👍🏻
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Accommodation's Reply
25 Sep 2026
Thank you for your positive feedback regarding the location. I am pleased to hear that the proximity to the MRT station is convenient for you. If you have any further comments or suggestions, please feel free to share. Your insights are invaluable in helping us improve our services.
Susanto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A pleasant hotel for a trip to Singapore.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to review your recent experience at our hotel during your trip to Singapore. We are delighted to hear that you found our establishment pleasant and accommodating. We strive to provide our guests with exceptional service and a comfortable environment, and it is always rewarding to receive positive feedback. If there are any specific aspects of your stay that stood out or if you have suggestions for improvement, please feel free to share them with us. We hope to welcome you back on your next visit to Singapore!
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly staff, very close to the MRT station, flexible check-in times.
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1 people find it helpful
Accommodation's Reply
16 Sep 2026
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff friendly and accommodating. It is always our goal to provide a welcoming atmosphere for our guests. We are also pleased that you appreciated our convenient location near the MRT station, as well as the flexibility of our check-in times. We strive to make every aspect of your stay as comfortable and convenient as possible. Your comments are invaluable to us, and we look forward to welcoming you back in the future. If there’s anything else we can do to enhance your experience, please do not hesitate to let us know.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
All staff very friendly. The room is clean and quiet. They have a nice outdoor pool with laundry machines. Benson served me well.
1 people find it helpful
Accommodation's Reply
27 Aug 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our staff to be friendly and that your room met your expectations in terms of cleanliness and tranquility. It’s wonderful to know that you enjoyed our outdoor pool, as well as the convenience of having laundry facilities available. We strive to create a comfortable and welcoming environment for all our guests, and it’s gratifying to learn that we succeeded during your stay. We appreciate your mention of Benson; I will make sure to pass along your kind words to him. It is always encouraging for our team members to receive positive feedback about their service. If there’s anything else you would like to share or if there are ways we can improve further, please don’t hesitate to reach out. We hope to welcome you back soon!
Anesia Q.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
I'm so happy staying here. The distance to the MRT is close, and there are lots of places to eat for breakfast or places that are open until late at night. Because I brought my baby, I had to buy a few things and there's a supermarket at The Cathay near V Hotel Bencoolen. The staff are also very friendly, they offered us a city view room. I asked for an early check-in and that was okay too. Overall I'm really satisfied, and I'll definitely stay here again.
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Accommodation's Reply
29 Aug 2026
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are enjoying your stay at our hotel and that our location has been convenient for you, especially with easy access to the MRT and a variety of dining options nearby. We’re glad to know that the supermarket at The Cathay was helpful for your needs while traveling with your baby. Our team strives to provide a comfortable and accommodating environment, so it’s wonderful to hear that they were able to assist you in securing a city view room and an early check-in. Your satisfaction is our top priority, and we appreciate your kind words about our friendly staff. It means a lot to us when guests feel welcomed and well taken care of during their stay. We look forward to welcoming you back on your next visit! If there’s anything specific you would like us to prepare for your return, please don’t hesitate to let us know.
Patricia T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
I'm satisfied to stay here and it's convenient. Benson served me well.
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Accommodation's Reply
30 Aug 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are satisfied with your stay and found it convenient. It is also wonderful to know that Benson provided you with excellent service. We take pride in our team members, and I will be sure to pass along your kind words to him. If there is anything else we can do to enhance your experience or if you have any further comments, please do not hesitate to reach out. We look forward to welcoming you back soon!
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Nice and very clean hotel. Wheelchair friendly. Close to MRT and bus stops.
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1 people find it helpful
Accommodation's Reply
14 Aug 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations nice and clean, and that our wheelchair-friendly facilities met your needs. We strive to provide convenient access to public transportation, and it’s wonderful to know that our proximity to MRT and bus stops enhanced your experience. Your comments are invaluable as we continually aim to improve our services. If there is anything else you would like to share or if there is any way we can assist you further, please do not hesitate to reach out. We look forward to welcoming you back in the future.
M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Strategic place, near MRT station.
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Accommodation's Reply
11 Aug 2026
Thank you for your review regarding our hotel’s strategic location. We are pleased to hear that you recognize the advantages of being situated near the MRT station, which offers convenient access to various attractions. We look forward to welcoming you again in the near future.
Erfina R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Great experience, will come back someday
1 people find it helpful
Accommodation's Reply
23 Jul 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience with us. Your feedback is invaluable, and it motivates us to continue providing the best service possible. We look forward to welcoming you back in the future. If there’s anything specific you’d like to see or any suggestions you have, please don’t hesitate to share. Safe travels until we meet again!
Le Khac T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
I really enjoyed my time here; the staff were friendly and polite. There were even Vietnamese staff members! I was so happy to meet them! Importantly, it's close to the MRT station, making it easy to get around!
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Accommodation's Reply
12 Jul 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and polite. It is wonderful to know that meeting our Vietnamese staff members added to your enjoyment, as we strive to create a diverse and welcoming environment for all our guests. Additionally, we appreciate your acknowledgment of our convenient location near the MRT station, which indeed makes it easier for our guests to explore the area. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back in the future!
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